How do we change the Primary Contact on our account?

If the new Primary Contact is already registered as a Sponsor on the account: 

Please contact the current Primary Contact to transition the title using the "Set to Primary Contact" button on the Sponsors page of the account.

If the new Primary Contact is not registered as a Sponsor: 

  1. Register the new Primary Contact as a Sponsor on the account. This must be done by the Primary Contact.
  2. Contact the current Primary Contact to transition the title using the "Set to Primary Contact" button on the Sponsors page of the account.

If the current Primary Contact is unavailable or no longer employed at your school: 

Please Request Help  You’ll need to provide the new Primary Contact's name and contact information including a valid school email address.

administrator, contact person, primary sponsor, account manager

Want to contact us? Request help or Call us: 0300 303 8313 Hours: M-F 9 am to 5 pm

RNIB Bookshare, Royal National Institute of Blind People
Midgate House - Floor 1, Midgate, Peterborough, PE1 1TN