Why can't I add learners to my organisation's Member list?
As the Primary Contact or a Sponsor on your organisation's account, you will not be able to add learners to the Member's list until the organisations account (set up by the Primary Contact) has been approved.
Once the organisation account has been approved you will see the "Add a Member" button on the "Manage Members" page.
You do not need to provide us with proof of disability for your learners. However, we ask that you ensure they have a qualifying print disability.
Want to contact us? Request help or Call us: 0300 303 8313 Hours: M-F 9 am to 5 pm
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