Requesting a title we don't yet have on RNIB Bookshare is simple, and we have created some easy to follow steps here.
Whilst we will try to process your book request as quickly as possible, as we are a small staff team, please allow 2-3 working days for us to deal with your request.
Peak request times
September-October, January and June- July are peak request times. We will deal with your requests as quickly as we can, however as we receive more requests at these times, please try to request titles giving us as much time as possible.
New! Penguin Random House (PRH) titles
All PRH book requests will now be placed in a list, held by RNIB Bookshare and sent to the publisher at the end of each calendar month to be fulfilled as soon as possible after this date. This is a new process (March 2023), as advised by the publisher and we are not able to process PRH book requests outside of these timescales.
To clarify, this means if you send us your request at the beginning or middle of a month, it will be held by us and sent as part of a single list of all PRH titles requested in the month, and sent to PRH on 30/31 of that month.
Penguin Random House is committed to working with RNIB Bookshare to provide their titles, and they are the largest publisher in the world, with the largest number of publisher imprints and so will have a large archive of titles to manage.
Updated: 14 April 2023