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How Universities Work (Higher Ed Leadership Essentials)
by John V. LombardiWitty and insightful, How Universities Work is destined to be an essential handbook for anyone wanting to understand universities in the United States. John V. Lombardi gives readers an insider’s view of the academy, describing the structure, logic, dynamics, and operational styles of both public and private institutions of higher education. Lombardi defines and describes all the bits and pieces that compose a university with remarkable economy—from budgeting systems to tenure, from the library to the athletic field. Although focused on research universities, much of the discussion applies to other types of post-secondary institutions. Ideal for students, this book will form a solid foundation for courses in higher education, but it will also be a welcome addition to faculty and administrators’ personal libraries.
Hubs of Empire: The Southeastern Lowcountry and British Caribbean (Regional Perspectives on Early America)
by Matthew MulcahyIn Hubs of Empire, Matthew Mulcahy argues that it is useful to view Barbados, Jamaica, and the British Leeward Islands, along with the South Carolina and Georgia Lowcountry, as a single region. Separated by thousands of miles of ocean but united by shared history and economic interest, these territories formed the Greater Caribbean. Although the Greater Caribbean does not loom large in the historical imaginations of many Americans, it was the wealthy center of Britain’s Atlantic economy. Large-scale plantation slavery first emerged in Barbados, then spread throughout the sugar islands and the southeastern mainland colonies, allowing planters to acquire fortunes and influence unmatched elsewhereâ€�including the tobacco colonies of Maryland and Virginia.Hubs of Empire begins in the sixteenth century by providing readers with a broad overview of Native American life in the region and early pirate and privateer incursions. Mulcahy examines the development of settler colonies during the seventeenth and early eighteenth centuries, explores diverse groups of European colonists, and surveys political, economic, and military issues in the decades before the Seven Years War. The plantation system achieved its fullest and harshest manifestation in the Greater Caribbean. The number of slaves and the scale of the slave trade meant that enslaved Africans outnumbered Europeans in all of the affiliated colonies, often by enormous ratios. This enabled Africans to maintain more of their traditions, practices, and languages than in other parts of British America, resulting in distinct, creole cultures. This volume is an ideal introduction to the complex and fascinating history of colonies too often neglected in standard textbook accounts.
Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results
by Jack MitchellRevised and updated for the first time since original publication! Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.
Human Resource Management for Events: Managing the Event Workforce (Events Management) (PDF)
by Van Der Wagen LynnHuman Resource Management for Events is the first text to cover management of human resources in the event environment. Linking theory, research and application it covers the differing and various types of event in which human resource management is key, such as: * Business Events - a vast sector including events people who manage conferences, exhibitions, incentive trips and individual business travel. * Sporting Events - this sector includes sporting events ranging from the Olympic Games, Rugby World Cup, Soccer World Cup, Tour de France, Grand Prix to many smaller, local sporting events. * Arts and Entertainment - the logistics, risk and financial issues facing entertainment events are leading to the development of more sophisticated operational skills for this sector. Music festivals are increasingly popular. * Public Events - civic ceremonies, parades, celebrations, festivals and protests all fall within the scope of public events. Planning, approval and risk management are increasingly on the agenda for all levels of government. The particular challenges provided by such events are varied. The size of the workforce explodes at the time of the event to include the event management team, many paid staff, hundreds of volunteers and multiple contractors, such as food vendors and cleaning teams. Everyone working on the site comes into the scope of the event workforce. Little time is available for training and motivation plays a key role in retention and customer service. Decision making occurs on the run and the event is over before anyone can think about performance appraisal. The environment is further characterised by a fast pace, high stress levels and many workers are fatigued by the bump in period before the event audience pours through the gates to add yet another level of pressure. These features of the human resources environment are quite different to those of the traditional workforce. Human Resource Management for Events is vital reading for both students and practitioners involved in this crucially important aspect of event management. Human Resource Management for Events is the first text to cover management of human resources in the event environment. Linking theory, research and application it covers the differing and various types of event in which human resource management is key, such as: * Business Events - a vast sector including events people who manage conferences, exhibitions, incentive trips and individual business travel. * Sporting Events - this sector includes sporting events ranging from the Olympic Games, Rugby World Cup, Soccer World Cup, Tour de France, Grand Prix to many smaller, local sporting events. * Arts and Entertainment - the logistics, risk and financial issues facing entertainment events are leading to the development of more sophisticated operational skills for this sector. Music festivals are increasingly popular. * Public Events - civic ceremonies, parades, celebrations, festivals and protests all fall within the scope of public events. Planning, approval and risk management are increasingly on the agenda for all levels of government. The particular challenges provided by such events are varied. The size of the workforce explodes at the time of the event to include the event management team, many paid staff, hundreds of volunteers and multiple contractors, such as food vendors and cleaning teams. Everyone working on the site comes into the scope of the event workforce. Little time is available for training and motivation plays a key role in retention and customer service. Decision making occurs on the run and the event is over before anyone can think about performance appraisal. The environment is further characterised by a fast pace, high stress levels and many workers are fatigued by the bump in period before the event audience pours through the gates to add yet another level of pressure. These features of the human resources environment are quite different to those of the traditional workforce. Human Resource Management for Events is vital reading for both students and ...
Human Resource Management in a Business Context
by John Kew John StredwickThis textbook has been written for the new CIPD postgraduate module on human resource management in context. It has been written for students with little or no prior knowledge of the subject area.
Human Rights in International Relations (3rd edition) (PDF)
by David P ForsytheThis third edition of Forsythe's successful textbook provides an authoritative overview of the place of human rights in contemporary international politics. With completely revised chapters, new case studies and using new sources, it provides a fresh analysis of terrorism, pro-democracy protests, wars and the full range of human rights issues. Human rights standards are examined at the global, regional and national levels, with separate chapters on transnational corporations and advocacy groups. The third edition has been completely updated to include the latest developments on terrorism and counter-terrorism, pro-democracy protests in the Middle East, disputed elections in developing countries, criminal courts and truth commissions, and applications of the laws of war. New sections have been added on subjects such as women's rights and new case studies have been added in each chapter which show how specific rights fare in contemporary political contexts. Containing chapter-by-chapter guides to further reading and discussion questions, this book will be of interest to all students of human rights and their teachers.
Hummingbird Season
by Stephanie V.W. LucianovicA poignant and necessary story about finding hope during difficult times, set in the early days of the Covid-19 pandemic.Archie's life--and the whole world--is turned upside down by Covid-19. Suddenly there are no more Friday night dinners out, no more going to school, no more hanging out with friends . . . no leaving the house at all. Even though he's inside with his family all day every day, Archie can't help but feel more alone than ever before. While everyone else seems to be adapting to their new normal just fine, it's like Archie is permanently on mute, unable to find the words to describe how he feels--and sometimes, unable to find someone who will listen. The bright spot of Archie's days at home is watching and learning about the hummingbirds that feed outside his windows. But just when it seems like this could be what brings his family together again, California experiences its worst wildfire in history, and Archie's favorite hummingbird disappears. In a time when hope is hard to hold on to, Archie must find his voice and find hope once again.Hummingbird Season is an honest and healing novel in verse documenting the early days of the Covid-19 pandemic and the things that bring us together when circumstances keep us apart.
Hunting Prince Dracula (Stalking Jack the Ripper #2)
by Kerri ManiscalcoIn this New York Times bestselling sequel to Kerri Maniscalco's haunting #1 debut Stalking Jack the Ripper, bizarre murders are discovered in the castle of Prince Vlad the Impaler, otherwise known as Dracula. Could it be a copycat killer . . . or has the depraved prince been brought back to life? Following the grief and horror of her discovery of Jack the Ripper's true identity, Audrey Rose Wadsworth has no choice but to flee London and its memories. Together with the arrogant yet charming Thomas Cresswell, she journeys to the dark heart of Romania, home to one of Europe's best schools of forensic medicine . . . and to another notorious killer, Vlad the Impaler, whose thirst for blood became legend. But her life's dream is soon tainted by blood-soaked discoveries in the halls of the school's forbidding castle, and Audrey Rose is compelled to investigate the strangely familiar murders. What she finds brings all her terrifying fears to life once again.
The Huron-Wendat Feast of the Dead: Indian-European Encounters in Early North America (Witness to History)
by Erik R. Seeman"Two thousand Wendat (Huron) Indians stood on the edge of an enormous burial pit... they held in their arms the bones of roughly seven hundred deceased friends and family members. The Wendats had lovingly scraped and cleaned the bones of the corpses that had decomposed on the scaffolds. They awaited only the signal from the master of the ritual to place the bones in the pit. This was the great Feast of the Dead."Witnesses to these Wendat burial rituals were European colonists, French Jesuit missionaries in particular. Rather than being horrified by these unfamiliar native practices, Europeans recognized the parallels between them and their own understanding of death and human remains. Both groups believed that deceased souls traveled to the afterlife; both believed that elaborate mortuary rituals ensured the safe transit of the soul to the supernatural realm; and both believed in the power of human bones.Appreciating each other’s funerary practices allowed the Wendats and French colonists to find common ground where there seemingly would be none. Erik R. Seeman analyzes these encounters, using the Feast of the Dead as a metaphor for broader Indian-European relations in North America. His compelling narrative gives undergraduate students of early America and the Atlantic World a revealing glimpse into this fascinating—and surprising—meeting of cultures.
I Crawl Through It
by A.S. KingFour teenagers are on the verge of exploding. The anxieties they face at every turn have nearly pushed them to the point of surrender: senseless high-stakes testing, the lingering damage of past trauma, the buried grief and guilt of tragic loss. They are desperate to cope, but no one is listening. So they will lie. They will split in two. They will turn inside out. They will even build an invisible helicopter to fly themselves far away...but nothing releases the pressure. Because, as they discover, the only way to truly escape their world is to fly right into it. The genius of acclaimed author A.S. King reaches new heights in this groundbreaking work of surrealist fiction; it will mesmerize readers with its deeply affecting exploration of how we crawl through traumatic experience--and find the way out.
I Crawl Through It
by A.S. KingFour teenagers are on the verge of exploding. The anxieties they face at every turn have nearly pushed them to the point of surrender: senseless high-stakes testing, the lingering damage of past trauma, the buried grief and guilt of tragic loss. They are desperate to cope, but no one is listening. So they will lie. They will split in two. They will turn inside out. They will even build an invisible helicopter to fly themselves far away...but nothing releases the pressure. Because, as they discover, the only way to truly escape their world is to fly right into it. The genius of acclaimed author A.S. King reaches new heights in this groundbreaking work of surrealist fiction; it will mesmerize readers with its deeply affecting exploration of how we crawl through traumatic experience--and find the way out.
I Miss You, I Hate This
by Sara SaediFive Feet Apart meets Kate in Waiting in this timely story of two best friends navigating the complexities of friendship while their world is turned upside down by a global pandemic. The lives of high school seniors Parisa Naficy and Gabriela Gonzales couldn't be more different. Parisa, an earnest and privileged Iranian American, struggles to live up to her own impossible standards. Gabriela, a cynical Mexican American, has all the confidence Parisa lacks but none of the financial stability. She can't help but envy Parisa's posh lifestyle whenever she hears her two moms argue about money. Despite their differences, as soon as they met on the first day of freshman year, they had an "us versus the world" mentality. Whatever the future had in store for them—the pressure to get good grades, the litany of family dramas, and the heartbreak of unrequited love—they faced it together. Until a global pandemic forces everyone into lockdown. Suddenly senior year doesn't look anything like they hoped it would. And as the whole world is tested during this time of crisis, their friendship will be, too. With equal parts humor and heart, Parisa's and Gabriela's stories unfold in a mix of prose, text messages, and emails as they discover new dreams, face insecurities, and confront their greatest fears.
I, Pierre Seel, Deported Homosexual: A Memoir of Nazi Terror
by Pierre SeelOn a fateful day in May 1941, in Nazi-occupied Strasbourg, seventeen-year- old Pierre Seel was summoned by the Gestapo. This was the beginning of his journey through the horrors of a concentration camp.For nearly forty years, Seel kept this secret in order to hide his homosexuality. Eventually he decided to speak out, bearing witness to an aspect of the Holocaust rarely seen. This edition, with a new foreword from gay-literature historian Gregory Woods, is an extraordinary firsthand account of the Nazi roundup and the deportation of homosexuals.
I Shouldn't Even Be Doing This!: And Other Things That Strike Me as Funny
by Bob NewhartThe first book ever from an icon of American comedy--a hilarious combination of stories from his career and observations about lifeThat stammer. Those basset-hound eyes. That bone-dry wit. There has never been another comedian like Bob Newhart. His comedy albums, movies, and two hit television series have made him a national treasure and placed him firmly in the pantheon of comedy legends. Who else has a drinking game named after him And now, at last, Newhart puts his brilliant and hysterical world view on paper.Never a punch-line comic, always more of a storyteller, he tells anecdotes from throughout his life and career, including his beginnings as an accountant and the groundbreaking success of his comedy albums and The Bob Newhart Show and Newhart, which gave him fifteen years on primetime television. And he also gives his wry, comedic twist to a multitude of topics, including golf, drinking, and family holidays.Today, Newhart appears on Desperate Housewives, in hit movies such as Elf, and in theaters around the country. Reruns of his shows air constantly on Nick at Nite--have recently been released with great success for the first time ever on DVD. With this book, Bob Newhart gives his millions of fans a first ever opportunity to sample his unique brand of humor--including excerpts from some of his classic routines--on the printed page.
I Shouldn't Even Be Doing This!: And Other Things That Strike Me as Funny
by Bob NewhartThe first book ever from an icon of American comedy -- a hilarious combination of stories from his career and observations about life That stammer. Those basset-hound eyes. That bone-dry wit. There has never been another comedian like Bob Newhart. His comedy albums, movies, and two hit television series have made him a national treasure and placed him firmly in the pantheon of comedy legends. Who else has a drinking game named after him And now, at last, Newhart puts his brilliant and hysterical world view on paper. Never a punch-line comic, always more of a storyteller, he tells anecdotes from throughout his life and career, including his beginnings as an accountant and the groundbreaking success of his comedy albums and The Bob Newhart Show and Newhart, which gave him fifteen years on primetime television. And he also gives his wry, comedic twist to a multitude of topics, including golf, drinking, and family holidays. Today, Newhart appears on Desperate Housewives, in hit movies such as Elf, and in theaters around the country. Reruns of his shows air constantly on Nick at Nite -- have recently been released with great success for the first time ever on DVD. With this book, Bob Newhart gives his millions of fans a first ever opportunity to sample his unique brand of humor -- including excerpts from some of his classic routines -- on the printed page.
I Will Always Write Back: How One Letter Changed Two Lives
by Martin Ganda Caitlin AlifirenkaThe New York Times bestselling true story of an all-American girl and a boy from Zimbabwe -- and the letter that changed both of their lives forever.It started as an assignment. Everyone in Caitlin's class wrote to an unknown student somewhere in a distant place. Martin was lucky to even receive a pen-pal letter. There were only ten letters, and fifty kids in his class. But he was the top student, so he got the first one.That letter was the beginning of a correspondence that spanned six years and changed two lives.In this compelling dual memoir, Caitlin and Martin recount how they became best friends--and better people--through their long-distance exchange. Their story will inspire you to look beyond your own life and wonder about the world at large and your place in it.
Ideas That Matter: The Concepts That Shape the 21st Century
by A. C. GraylingIdeas can, and do, change the world. Just as Marxism, existentialism, and feminism shaped the last century, so fundamentalism, globalization, and bioethics are transforming our world now. In Ideas that Matter, renowned philosopher A.C. Grayling provides a personal dictionary of the ideas that will shape our world in the decades to come. With customary wit, fire, and erudition, Grayling ranges across the gamut of essential theories, movements, and philosophies-from animal rights to neurophilosophy to war crimes-provoking and elucidating throughout.Ideas are the cogs that drive history, and in explaining the most complex and influential ones in laymen's terms, Ideas that Matter will help every engaged citizen better understand it.
Ideological Origins of the American Revolution (PDF)
by Bernard BailynIn this 25th anniversary edition, Bailyn has added a substantial essay, Fulfillment, as a Postscript to the original text. In it he discusses the intense, nation-wide debate on the ratification of the constitution, stressing the continuities between that struggle over the foundations of the national government and the original principles of the Revolution. This study of the persistence of the nation's ideological origins adds a new dimension to the book and projects its meaning forward into vital present concerns.;Bailyn is author of The Ordeal of Thomas Hutchinson which won the National Book Award and Voyagers to the West which won the Pulitzer Prize for History.
If By Sea: The Forging of the American Navy--from the Revolution to the War of 1812
by George C. DaughanThe American Revolution-and thus the history of the United States-began not on land but on the sea. Paul Revere began his famous midnight ride not by jumping on a horse, but by scrambling into a skiff with two other brave patriots to cross Boston Harbor to Charlestown. Revere and his companions rowed with muffled oars to avoid capture by the British warships closely guarding the harbor. As they paddled silently, Revere's neighbor was flashing two lanterns from the belfry of Old North Church, signaling patriots in Charlestown that the redcoats were crossing the Charles River in longboats. In every major Revolutionary battle thereafter the sea would play a vital, if historically neglected, role. When the American colonies took up arms against Great Britain, they were confronting the greatest sea-power of the age. And it was during the War of Independence that the American Navy was born. But following the British naval model proved crushingly expensive, and the Founding Fathers fought viciously for decades over whether or not the fledgling republic truly needed a deep-water fleet. The debate ended only when the Federal Navy proved indispensable during the War of 1812. Drawing on decades of prodigious research, historian George C. Daughan chronicles the embattled origins of the U.S. Navy. From the bloody and gunpowder-drenched battles fought by American sailors on lakes and high seas to the fierce rhetorical combat waged by the Founders in Congress, If By Sea charts the course by which the Navy became a vital and celebrated American institution.
If I Promise You Wings
by A.K. SmallHold Still meets You've Reached Sam in this lyrical novel about one young woman's journey through the Paris fashion scene as she chases promises, overcomes grief, and falls in love. Alix Leclaire has a plan: graduate high school and land her dream job as a feather artist at Mille et une Plume, where her creations will help define high fashion. Her best friend Jeanne will get a record contract and they&’ll take over the Paris art scene together. But then Jeanne dies. Alix is lost, until the day she feels Jeanne pushing her to the feather boutique. Soon, Alix is living a life she hardly recognizes—pursuing a passionate affair with an alluring artist, stealing feathers for her own creations, risking everything as Jeanne once did. But then Alix meets Blaise, the dreamy musician who comforts her, centers her, challenges her. Torn between two beautiful boys and coping with grief, Alix&’s art takes on a frightening and wild beauty. Living like Jeanne has given her everything she thought she wanted—but she must decide whether to hide in Jeanne&’s shadow or soar on her own wings.
The Iliad (Johns Hopkins New Translations from Antiquity)
by HomerSing of rage, Goddess, that bane of Akhilleus,Peleus' son, which caused untold pain for Akhaians,sent down throngs of powerful spirits to Aides, war-chiefs rendered the prize of dogs and everysort of bird.Edward McCrorie’s new translation of Homer’s classic epic of the Trojan War captures the falling rhythms of a doomed Troy. McCrorie presents the sundry epithets and resonant symbols of Homer's verse style and remains as close to the Greek's meaning as research allows. The work is an epic with a flexible contemporary feel to it, capturing the wide-ranging tempos of the original. It underscores the honor of soldiers and dwells upon the machinations of Moira, each man's and woman's portion in life.Noted Homeric scholar Erwin Cook contributes a substantial introduction and extensive notes written to guide both students and general readers through relevant elements of ancient Greek history and culture. This version of the Iliad is ideal for readings and performances.
Ill Fares The Land: A Treatise On Our Present Discontents (1st edition) (PDF)
by Tony JudtWith Ill Fares the Land , Tony Judt envisages a new politics for our troubled times. Something is profoundly wrong with the way we live today. For the last thirty years, from Reagan to Bush, from Thatcher to Brown, we have made a virtue out of the pursuit of material self-interest. We know what things cost but have no idea what they are worth. We no longer ask: is it good? Is it right? Will it help bring about a better society? Tony Judt, one of the world's leading historians and intellectuals, argues that we must look to our recent past and once again value equality over affluence. This concentrated expression of a lifetime's concerns equips us with the tools to imagine a new form of governance and a better way of life.
I'm Calling the Police
by Irvin D. Yalom"Something heavy is going on ... the past is erupting ... my two lives, night and day, are joining. I need to talk." Irv Yalom's old medical school friend was making a plea for help. In their fifty years of friendship, Bob Berger had never divulged his nocturnal terrors to his close comrade. Now, finally, he found himself forced to.In I'm Calling the Police, Berger recounts to Yalom the anguish of a war-torn past: By pretending he was a Christian, Berger survived the Holocaust. But after a life defined by expiation and repression, a dangerous encounter has jarred loose the painful memory of those years. Together, they interpret the fragments of the horrific past that haunt his dreams.I'm Calling the Police is a powerful exploration of Yalom's most vital themes--memory, fear, love, and healing--and a glimpse into the life of the man himself.
In Defense of Flogging
by Peter MoskosPrisons impose tremendous costs, yet they're easily ignored. Criminals-- even low-level nonviolent offenders-- enter our dysfunctional criminal justice system and disappear into a morass that's safely hidden from public view. Our "tough on crime" political rhetoric offers us no way out, and prison reformers are too quickly dismissed as soft on criminals. Meanwhile, the taxpayer picks up the extraordinary and unnecessary bill.In Defense of Flogging presents a solution both radical and simple: give criminals a choice between incarceration and the lash. Flogging is punishment: quick, cheap, and honest.Noted criminologist Peter Moskos, in irrefutable style, shows the logic of the new system while highlighting flaws in the status quo. Flogging may be cruel, but In Defense of Flogging shows us that compared to our broken prison system, it is the lesser of two evils.
In Her Wake: A Child Psychiatrist Explores the Mystery of Her Mother's Suicide
by Nancy RappaportIn 1963, Nancy Rappaport's mother committed suicide after a bitter divorce and custody battle. Nancy was four years old. As one of eleven children in a prominent Boston family, Nancy struggled to come to terms with the reasons why her mother took her own life. After years spent interviewing family and friends, Rappaport uncovers the story of a conflicted and troubled activist, socialite, and community leader. Drawing on court depositions, her mother's unpublished novel, newspapers, and her own experiences, she highlights heartbreaking stories of a complicated life that played out in the public eye. Inspiring, honest, and engaging, Rappaport's story sheds light on the agonizing nature of loss and healing, and reveals the permeable boundaries between therapists and the patients they treat.