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Serviceorientierte Verwaltung und Wirtschaftsförderung: Grundlagen für die Praxis (Wirtschaftsförderung in Lehre und Praxis)

by Matthias Vogelgesang Philip Pongratz

Das Lehrbuch führt in die Module Verwaltung und Wirtschaftsförderung ein und beleuchtet die sich hier ergebenden Möglichkeiten von Serviceorientierung und Qualitätsmanagement. Bestehende Entwicklungen werden analysiert und im theoretischen und historischen Gesamtkontext erörtert. Weiterhin wird den interkommunalen Kooperationen auf den Gebieten Verwaltung und Wirtschaftsförderung breiter Raum geschenkt.Auf dem langen Weg hin zu einer Serviceorientierung von Verwaltung und Wirtschaftsförderung haben einige bundesdeutsche Kommunen bereits eine beachtliche Strecke zurückgelegt. Attraktivität und Wettbewerbsfähigkeit dieser Kommunen konnte mittels der bislang umgesetzten Maßnahmen erheblich gesteigert werden.Die erfolgreiche Implementierung serviceorientierter Denk- und Verhaltensweisen setzt eine intensive Beschäftigung mit dieser Thematik voraus, idealerweise in Form einer institutionalisierten Aus- und Weiterbildung. Auch hierbei liefern die Autoren wertvolle Unterstützung und praxiserprobte Hilfe.

Services and Employment: Explaining the U.S.-European Gap

by Mary Gregory Weimer Salverda Ronald Schettkat

Why is Europe's employment rate almost 10 percent lower than that of the United States? This "jobs gap" has typically been blamed on the rigidity of European labor markets. But in Services and Employment, an international group of leading labor economists suggests quite a different explanation. Drawing on the findings of a two-year research project that examined data from France, Germany, the Netherlands, the United Kingdom, and the United States, these economists argue that Europe's 25 million "missing" jobs can be attributed almost entirely to its relative lack of service jobs. The jobs gap is actually a services gap. But, Services and Employment asks, why does the United States consume services at such a greater rate than Europe? Services and Employment is the first systematic and comprehensive international comparison on the subject. Mary Gregory, Wiemer Salverda, Ronald Schettkat, and their fellow contributors consider the possible role played by differences in how certain services--particularly health care and education--are provided in Europe and the United States. They examine arguments that Americans consume more services because of their higher incomes and that American households outsource more domestic work. The contributors also ask whether differences between U.S. and European service sectors encapsulate fundamental trans-Atlantic differences in lifestyle choices. In addition to the editors, the contributors include Victor Fuchs, William Baumol, Giovanni Russo, Adriaan Kalwij, Stephen Machin, Andrew Glyn, Joachin Möller, John Schmitt, Michel Sollogoub, Robert Gordon, and Richard Freeman.

Services and Employment: Explaining the U.S.-European Gap

by Mary Gregory Weimer Salverda Ronald Schettkat

Why is Europe's employment rate almost 10 percent lower than that of the United States? This "jobs gap" has typically been blamed on the rigidity of European labor markets. But in Services and Employment, an international group of leading labor economists suggests quite a different explanation. Drawing on the findings of a two-year research project that examined data from France, Germany, the Netherlands, the United Kingdom, and the United States, these economists argue that Europe's 25 million "missing" jobs can be attributed almost entirely to its relative lack of service jobs. The jobs gap is actually a services gap. But, Services and Employment asks, why does the United States consume services at such a greater rate than Europe? Services and Employment is the first systematic and comprehensive international comparison on the subject. Mary Gregory, Wiemer Salverda, Ronald Schettkat, and their fellow contributors consider the possible role played by differences in how certain services--particularly health care and education--are provided in Europe and the United States. They examine arguments that Americans consume more services because of their higher incomes and that American households outsource more domestic work. The contributors also ask whether differences between U.S. and European service sectors encapsulate fundamental trans-Atlantic differences in lifestyle choices. In addition to the editors, the contributors include Victor Fuchs, William Baumol, Giovanni Russo, Adriaan Kalwij, Stephen Machin, Andrew Glyn, Joachin Möller, John Schmitt, Michel Sollogoub, Robert Gordon, and Richard Freeman.

Services for Children and Their Families: Aspects of Child Care for Social Workers

by John Stroud

Services for Children and their Families: Aspects of Child Care for Social Workers is a collection of essays describing the level that the child care service has reached on the eve of the reorganization of program. These essays contain the values, ideas, opinions, and philosophies that are part of the social services. These articles cover the period from 1870 to 1970; in 1971 child care services became the responsibility of the Department of Health and Social Services. Some papers review the influences—historical, economical or geographical—that make the environment where the social worker operates, of which he or she should be aware of their effects. Another essay discusses the contributions of the Children Act 1948 in which it recognizes the rights of the child as an individual human being. It has only been recently that any large-scale use of resources to the preventive work of child care has occurred. One paper addresses the challenges for social workers to re-examine themselves, their responsibilities to society, their identification with certain social controls, and the structures and ways that society can show its concern for children and their families. This collection can benefit sociologists, economists, historians, students and academicians doing sociological research, as well as policy makers involved in social services and welfare.

Services in Economic Thought: Three Centuries of Debate (International Studies in the Service Economy #3)

by Jean-Claude Delaunay Jean Gadrey

Services today account for a major share of employment and national product in the U. S. , with the employment share up from 57 percent immediately post-war to well over 70 percent today (if communications, utilities and transportation are included). This transformation (which is also occurring with varying lags in the othereconomically advanced economies) is driven by a variety of forces : by changes in consumer demand, by the rising demand for health and educational services, by new ways in which businesses are organized and the increasing importance ofcertain functions (e. g. new demands for monitoring, financing, sales promotion, and responding to regulatory agencies), and, closely related, by the continuing advances in electronic technology. Moreover, these multiple transformations have been accompanied by changes in the way work is carried out (e. g. the dramatic increases in the utilization of white collar workers, particularly professionals and managers, and the employment of women and educated workers), and by shifts in the location of work and of the population (e. g. rising importance of key cities within the urban system and of suburbs generally). The role of services in modem capitalistic economies is not yet integrated into the body of economic theory, although the need for such integration, especially as regards theories ofgrowth, market structure, and pricing, is critical. Some economists and sociologists, however, have since the days of Adam Smith, dealt with certain aspects of the role of services.

Services In World Economic Growth: 1988 Symposium Of The Kiel Institute

by Herbert Giersch

This volwne is the outcome of the 19th Kiel Week Conference held at the Institute of World Economics, 22-24 June 1988. It contains the revised versions of the papers and comments submitted after discussion.

Services In World Economic Growth: 1988 Symposium Of The Kiel Institute

by Herbert Giersch

This volwne is the outcome of the 19th Kiel Week Conference held at the Institute of World Economics, 22-24 June 1988. It contains the revised versions of the papers and comments submitted after discussion.

Services to the Aging and Aged: Public Policies and Programs (Issues in Aging)

by Paul K. Kim

This series attempts to address the topic of aging from a wide variety of perspectives and to make available some of the best gerontological thought and writings to researchers, professional practitioners, and students in the field of aging as well as in other related areas.This volume is an invaluable resource for those persons seeking a broad, comprehensive coverage of current public policies and service programs for the elderly. Besides dealing with present gerontological services, it also explores the emerging challenges that these services must face in the future. One of the outstanding features of the book is that its contributors include some of the most prominent authorities in the field of gerontology. This is an exceptionally important and timely volume and is a much needed addition to the literature on aging.

Services to the Aging and Aged: Public Policies and Programs (Issues in Aging)

by Paul K.H. Kim

This series attempts to address the topic of aging from a wide variety of perspectives and to make available some of the best gerontological thought and writings to researchers, professional practitioners, and students in the field of aging as well as in other related areas.This volume is an invaluable resource for those persons seeking a broad, comprehensive coverage of current public policies and service programs for the elderly. Besides dealing with present gerontological services, it also explores the emerging challenges that these services must face in the future. One of the outstanding features of the book is that its contributors include some of the most prominent authorities in the field of gerontology. This is an exceptionally important and timely volume and is a much needed addition to the literature on aging.

Serving African American Children

by Sheryl Brissett-Chapman

Serving African American Children was initiated to present an African American perspective on child welfare issues affecting African American children. The chapters in this volume challenge the child welfare community to ensure that all African American children receive protection, nurturing, and an improved quality of life; to create and sustain mutual communication and support through program development; to ensure that African American consultants are involved in the evaluation of agencies where African American populations represent a significant proportion of the service population; and to increase African American leadership through education and training opportunities in preparation for executive level positions.Major chapters and contributors to Serving African American Children include: "Family Preservation and Support Services: A Missed Opportunity for Kinship Care" by Julia Danzy and Sondra M. Jackson; "Achieving Same-Race Adoptive Placements for African American Children" by Ruth G. McRoy, Zena Oglesby, and Helen Grape; "African American Families and HIV/AIDS: Caring for Surviving Children" by Alma J. Carten and Ilene Fennoy; "A Rite of Passage Approach Designed to Preserve the Families of Substance-Abusing African American Women" by Vanesta L. Poitier, Makini Niliwaambieni, and Cyprian Lamar Rowe; and "An Afrocentric Program for African American Males in the Juvenile Justice System" by Aminifu R. Harvey and Antoinette A. Coleman.The chapters reflect a variety of policy, research, and practice issues; clinical techniques and treatment models; and new perspectives in child welfare. The theme that runs throughout each chapter is the grave concern about the overrepresentation of African American children and families in the child welfare system, and about the limited if not missing influence of the African American perspective on policy and practice. Serving African American Children is a book of vital importance and should be read by all social workers, sociologists, African American studies specialists, and professionals in the field of child welfare.

Serving African American Children

by Sondra Jackson

Serving African American Children was initiated to present an African American perspective on child welfare issues affecting African American children. The chapters in this volume challenge the child welfare community to ensure that all African American children receive protection, nurturing, and an improved quality of life; to create and sustain mutual communication and support through program development; to ensure that African American consultants are involved in the evaluation of agencies where African American populations represent a significant proportion of the service population; and to increase African American leadership through education and training opportunities in preparation for executive level positions.Major chapters and contributors to Serving African American Children include: "Family Preservation and Support Services: A Missed Opportunity for Kinship Care" by Julia Danzy and Sondra M. Jackson; "Achieving Same-Race Adoptive Placements for African American Children" by Ruth G. McRoy, Zena Oglesby, and Helen Grape; "African American Families and HIV/AIDS: Caring for Surviving Children" by Alma J. Carten and Ilene Fennoy; "A Rite of Passage Approach Designed to Preserve the Families of Substance-Abusing African American Women" by Vanesta L. Poitier, Makini Niliwaambieni, and Cyprian Lamar Rowe; and "An Afrocentric Program for African American Males in the Juvenile Justice System" by Aminifu R. Harvey and Antoinette A. Coleman.The chapters reflect a variety of policy, research, and practice issues; clinical techniques and treatment models; and new perspectives in child welfare. The theme that runs throughout each chapter is the grave concern about the overrepresentation of African American children and families in the child welfare system, and about the limited if not missing influence of the African American perspective on policy and practice. Serving African American Children is a book of vital importance and should be read by all social workers, sociologists, African American studies specialists, and professionals in the field of child welfare.

Serving Children and Families Through Community-University Partnerships: Success Stories (International Series in Outreach Scholarship #1)

by Richard M. Lerner Thomas R. Chibucos

A consistently identified criticism about contemporary higher education is that academia is not playing a visible role in contributing to the improvement of the lives of people in the community - as the lives are lived on a day-to-day basis. However, there has been a long tradition of such `Outreach Scholarship' in America, and this focus is gaining renewed attention, at least in part, because policy makers and philanthropic organizations are pressing universities and colleges to use their learning resources in ways that more directly benefit society. Universites have listened to, and continue to heed, such appeals. Serving Children and Families Through Community-University Partnerships: Success Stories illustrates such work by presenting several dozen exemplary `success stories' of community-university partnerships that serve to enhance the lives of children, youth, and families. These illustrations are drawn from collaborations across the breadth of the nation and reflect the work of many diverse colleges and universities. Moreover, these partnerships involve an array of target audiences, ranging across the individual life span from infancy through old age and involving a diverse set of groups and organizations. In addition, this work takes many forms, for example, technical assistance, evaluation, training, program design and delivery, demonstration or participatory, action research, and dissemination. The book is useful to two broad audiences: (1) Individuals, in and out of academia, in decision-making roles that directly impact what gets done or does not get done in colleges and universities; and (2) Persons outside academia who are concerned with creating positive change across a wide-range of issues pertinent to the lives of youth, families, and communities. This volume will guide universities and communities to work together to promote positive development in the diverse children, families, and communities of our nation.

Serving the empire in the Great War: The Cypriot Mule Corps, imperial loyalty and silenced memory (Studies in Imperialism #146)

by Andrekos Varnava

This book contributes to the growing literature on the role of the British non-settler empire in the Great War by exploring the service of the Cypriot Mule Corps on the Salonica Front, and after the war in Constantinople. Varnava encompasses all aspects of the story of the Mule Corps, from the role of the animals to the experiences of the men driving them both during and after the war, as well as how and why this significant story in the history of Cyprus and the British Empire has been forgotten. The book will be of great value to anyone interested in the impact of the Great War upon the British Empire in the Mediterranean, and vice- versa.

Serving the Public Interest: Profiles of Successful and Innovative Public Servants

by Norma M Riccucci

This reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. The profiles were originally published as part of a series for Public Administration Review. The profiles themselves cover a wide range of public service professionals at the local, state, and federal levels, and are written by a distinguished cast of authors. A concluding chapter by Riccucci pulls together and synthesizes the various themes of the profiles.

Serving the Public Interest: Profiles of Successful and Innovative Public Servants

by Norma M Riccucci

This reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. The profiles were originally published as part of a series for Public Administration Review. The profiles themselves cover a wide range of public service professionals at the local, state, and federal levels, and are written by a distinguished cast of authors. A concluding chapter by Riccucci pulls together and synthesizes the various themes of the profiles.

Serving the State: Global Public Administration Education and Training Volume II: Diversity and Change

by Morton R. Davies John Greenwood Nicholas Walkley

This title was first published in 2000: Serving the State is an invaluable two-volume exploration of global trends in public administration education and training. Volume 2 of this important reference work explores traditions and contexts. Included for examination are the French and Islamic traditions, The Netherlands, Scandinavia, Latin America, Small Island States and former communist countries such as Poland and the Ukraine as well as other countries undergoing rapid economic change.

Serving the State: Global Public Administration Education and Training Volume II: Diversity and Change (Policy Studies Organization Ser.)

by Morton R. Davies John Greenwood Nicholas Walkley

This title was first published in 2000: Serving the State is an invaluable two-volume exploration of global trends in public administration education and training. Volume 2 of this important reference work explores traditions and contexts. Included for examination are the French and Islamic traditions, The Netherlands, Scandinavia, Latin America, Small Island States and former communist countries such as Poland and the Ukraine as well as other countries undergoing rapid economic change.

Serving Victoria: Life in the Royal Household

by Kate Hubbard

During the sixty-odd years of her reign, Queen Victoria gathered around her a household dedicated to her service. By following the lives of six members of her household - from governess to maid-of-honour, chaplain to personal physician - Serving Victoria offers a unique insight into the Victorian court with all its frustrations and absurdities. Sitting squarely at its centre is Victoria, and through the eyes of her household we see a Queen who is more vulnerable, more emotional, more selfish and more comical than is generally supposed. A woman who was prone to fits of giggles, who wept easily and often, who gobbled her food and shrank from confrontation, while insisting on controlling the lives of those around her. Serving Victoria provides a glimpse of what it meant and what it was like to serve the Queen. SHORTLISTED FOR THE 2012 COSTA BIOGRAPHY AWARD

Set to See Us Fail: Debating Inequalities in the Child Welfare System of New York (Anthropology at Work #3)

by Viola Castellano

Examining the interaction between families and professionals in the child welfare system of New York, this book focuses on how inequalities are reproduced, measured, managed, and contested. The book describes how state institutions and neoliberal governance police the groups which are most represented in the child welfare system, including low income, female-headed families living in racialized neighborhoods. The book also shows how these forms of policing produce unstable terrains, and give rise to contestation among families, communities, and professionals. It questions and re-thinks how state welfare and protection is administered.

Set to See Us Fail: Debating Inequalities in the Child Welfare System of New York (Anthropology at Work #3)

by Viola Castellano

Examining the interaction between families and professionals in the child welfare system of New York, this book focuses on how inequalities are reproduced, measured, managed, and contested. The book describes how state institutions and neoliberal governance police the groups which are most represented in the child welfare system, including low income, female-headed families living in racialized neighborhoods. The book also shows how these forms of policing produce unstable terrains, and give rise to contestation among families, communities, and professionals. It questions and re-thinks how state welfare and protection is administered.

Set Valued Dynamical Systems and Economic Flow (Lecture Notes in Economics and Mathematical Systems #158)

by L. J. Cherene

The purpose of this monograph is to illuminate the central issues of dynamic analysis applied to economic models, using a generally accepted language of the study of dynamical systems at a level of sophistication likely to be understood by an economist versed in elementary topology. Whether an economic system is governed by a first order difference equation or several simultaneous multivalued partial differential equations, its solution is a flow that determines the state of the system given an initial condition and elapsed time. Thus the flow of a system is the central concept from which the theory here expounded develops. The explicit examples and applications herein are discrete time models, but the theoretical re­ sults hold for continuous time models as well. The supplementary bibliography in­ cludes several papers at the frontier of set-valued dynamics which may be viewed using the basic concepts defined in this text; all of these works involve demon­ strating that (almost) all possible trajectories that a system may follow converge to some set of equilibria. The application of set valued dynamical analysis to economic models is pro~ vided to engender in the reader an appreciation for the relevance of these con­ cepts to economic theory.

A Setting For Excellence, Part II: The Story of the Planning and Development of the Ann Arbor Campus of the University of Michigan

by Frederick W Mayer

Campus planning is often a crucial underlying set of goals for university administrations, even if, over time, the mix of new and old buildings, changes in usage patterns and activities of students, and evolution of styles present challenges to a cohesive campus plan. In its two-hundred year history the University of Michigan has planned its campus in waves, from the earliest days of the iconic buildings around the Diag to the plans for the hospitals and the North Campus. This immensely informative and entertaining second volume in the history of the evolution of the campuses offers an absorbing narrative from the perspective of Fred Mayer, who served for more than three decades as the campus planner for the university during an important period of its growth during the late twentieth century. By tracing the development of the Ann Arbor campus from its early days to the present, within the context of the evolution of higher education in America, Mayer provides a strong argument for the importance of rigorous and enlightened campus planning as a critical element of the learning environment of the university. His comprehensive history of campus planning, illustrated with photos, maps, and diagrams from Michigan’s history, is an outstanding contribution to the university’s history as it approaches its bicentennial.

Setting Foundations for the Creation of Public Value in Smart Cities (Public Administration and Information Technology #35)

by Manuel Pedro Rodriguez Bolivar

This book seeks to contribute to prior research facing the discussion about public value creation in Smart Cities and the role of governments. In the early 21st century, the rapid transition to a highly urbanized population has made societies and their governments around the world to be meeting unprecedented challenges regarding key themes such as sustainability, new governance models and the creation of networks. Also, cities today face increasing challenges when it comes to providing advanced (digital) services to their constituency. The use of information and communication technologies (usually ICTs) and data is thought to rationalize and improve government and have the potential to transform governance and organizational issues. These questions link up to the ever-evolving concept of Smart Cities. In fact, the rise of the Smart City and Smart City thinking is a direct response to such challenges, as well as providing a means of integrating fast evolving technology into our living environment. This focus on the public value creation in Smart Cities could be of interest for academics, researchers, policy-makers, public managers, international organizations and technical experts involved in and responsible for the governance, development and design of Smart Cities

Setting Sail into the Age of Digital Local Government: Trends and Best Practices (Public Administration and Information Technology #21)

by Tony E. Wohlers Lynne Louise Bernier

The Internet and related technologies have dramatically changed the way we live, work, socialize, and even topple national governments. As the Internet becomes increasingly pervasive across societies, we find more often that governments adopt Information Communication Technologies (ICTs) as part of their toolbox for facilitating efficient and citizen-oriented service delivery at all levels of government. Local governments across the major industrialized democracies have not been an exception to this trend and have set sail into the age of digital government. Closest to their citizens, towns and cities have adopted ICTs to facilitate electronic government (e-government). While research on local e-government functionality in terms of information dissemination, service delivery, and citizen engagement continues at an impressive empirical and methodological pace, gaps in our knowledge remain. Cross-national comparative research on local e-government that covers a wide range of municipalities in combination with in-depth case study analyses is lacking. Informed by a comparative case study approach, this book seeks to narrow that gap and offer practical policy solutions to facilitate local e-government. We do so by pursuing both a macro and micro perspective of e-government functionality in the federal republics of Germany and the United States and unitary France and Japan. The macro perspective focuses on the state and scope of e-government functionality across a large number of randomly selected municipalities of all sizes in these advanced industrialized countries. Based on a small sample of case studies, the micro perspective analyzes the successful implementation of e-government in Seattle (United States), Nuremberg (Germany), Bordeaux (France), and Shizuoka City (Japan).

Setting the Agenda for Global Peace: Conflict and Consensus Building (Gender in a Global/Local World)

by Anna C. Snyder

Anna Snyder provides a detailed account of the challenges women representatives in non-governmental organizations (NGOs) faced in building bridges across diverse ethnic, racial, national, regional, and ideological backgrounds at the 4th United Nations (UN) Conference on Women. This book traces the process by which women's peace groups set an agenda for global policies in the area of women and armed conflict. Setting the Agenda for Global Peace shows how NGOs use conflict to develop transnational social movements and to build consensus around issues of global concern. Using this conference as a case study, Snyder finds three purposes for social movement conflict: contention arising from policy development; deep-rooted historical conflict; and conflicts over NGO network priorities. Drawing together feminist, conflict resolution, and social movement theories, this comprehensive text analyzes the large scale decision making processes for NGOs and points towards future directions for conflict resolution and consensus building.

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