- Table View
- List View
Guanxi: Relationship Marketing in a Chinese Context
by Erdener Kaynak Y.H. Wong Thomas LeungDevelop a network of successful business relationships in China!This systematic study of the Chinese concept of guanxi--broadly translated, ”personal relationship” or ”connections”--offers a comprehensive social and professional model for doing business in China. In addition to a clear analysis of the origins and meanings of this vital concept, Guanxi: Relationship Marketing in a Chinese Context empowers you with practical tools for establishing guanxi in order to facilitate successful business relationships. Guanxi is based on an original research study as well as the authors’twenty years of experience of doing business in China. Their understanding of the implications of face, favor, reciprocity, honor, and interconnectedness--all vital parts of guanxi--will enable you to understand the unstated assumptions of Chinese business culture. Moreover, the book discusses the legal implications of guanxi as well as cultural expectations.This valuable handbook offers a wealth of information on guanxi: case studies of guanxi in action managerial implications of saving face and reciprocity measuring guanxi quality and performance indicators step-by-step instructions for building guanxi detailed strategies for penetrating the Chinese marketGuanxi is an indispensable tool for anyone wanting to do business in China, for students of international business or Chinese culture, and for scholars interested in international business culture.
Guanxi: Relationship Marketing in a Chinese Context
by Erdener Kaynak Y.H. Wong Thomas LeungDevelop a network of successful business relationships in China!This systematic study of the Chinese concept of guanxi--broadly translated, ”personal relationship” or ”connections”--offers a comprehensive social and professional model for doing business in China. In addition to a clear analysis of the origins and meanings of this vital concept, Guanxi: Relationship Marketing in a Chinese Context empowers you with practical tools for establishing guanxi in order to facilitate successful business relationships. Guanxi is based on an original research study as well as the authors’twenty years of experience of doing business in China. Their understanding of the implications of face, favor, reciprocity, honor, and interconnectedness--all vital parts of guanxi--will enable you to understand the unstated assumptions of Chinese business culture. Moreover, the book discusses the legal implications of guanxi as well as cultural expectations.This valuable handbook offers a wealth of information on guanxi: case studies of guanxi in action managerial implications of saving face and reciprocity measuring guanxi quality and performance indicators step-by-step instructions for building guanxi detailed strategies for penetrating the Chinese marketGuanxi is an indispensable tool for anyone wanting to do business in China, for students of international business or Chinese culture, and for scholars interested in international business culture.
Haiti: The God Of Tough Places, The Lord Of Burnt Men
by Herbert GoldFive decades ago, award-winning author Herbert Gold traveled to Haiti on a Caribbean version of the Fulbright Scholarship. The journey proved to be a turning point in his life. Fifty years later, his attachment to the tiny Caribbean nation-his second home-remains as passionate and powerful as ever. Now, in Best Nightmare on Earth, he explores the secret life of this vibrant, volatile, violent land. -Beautiful...bizarre...dangerous...exotic, a Garden of Eden fallen into despair, a tiny nation of unimaginable misery and unpredictable grace, an island where life is a kind of literature, a world of -unlimited impossibility.- This is Herbert Gold's Haiti, a country of extraordinary paradox and remarkable extremes-of gingerbread dream houses and wretched slums, of brutal repression and explosive creative energy. Where else, he asks, can you run into evil spirits on the back roads, or find the goddess of fertility and orgasm represented by a photo of a tap-dancing Shirley Temple? Where else is there such generosity amid such corruption, such humor in the midst of such desperation? In his many Haitian travels, Gold has dined with Graham Greene and chatted with the hated Duvalier oppressors. He has traded stories with CIA saboteurs, former Nazis, rum-soaked diplomats, and voodoo priests. He has taken in the cockfights and hunted for pirate treasure. He has nearly died of malaria; he has faced machete-wielding gangs of Ton-Ton Macoutes. He followed the traffic in Haitian blood to American hospitals and watched the AIDS epidemic take its toll. He listened to the steady beat of drums rolling down mist-shrouded mountains, and shared in the flirting, drinking, and laughter of the streets. He has captured the essence of this land where tragedy is the music the people dance to. Herbert Gold reflects on the country's history and politics, culture and folklore, but sees much more. He sees Haiti through the eyes of a lover: impassioned, jealous, probing, ever alert, and alive. This book will be of interest to travelers to, and people interested in the problems of, Haiti and the Caribbean; and collectors of Haitian art.
Haiti: Best Nightmare on Earth
by Herbert GoldFive decades ago, award-winning author Herbert Gold traveled to Haiti on a Caribbean version of the Fulbright Scholarship. The journey proved to be a turning point in his life. Fifty years later, his attachment to the tiny Caribbean nation-his second home-remains as passionate and powerful as ever. Now, in Best Nightmare on Earth, he explores the secret life of this vibrant, volatile, violent land. -Beautiful...bizarre...dangerous...exotic, a Garden of Eden fallen into despair, a tiny nation of unimaginable misery and unpredictable grace, an island where life is a kind of literature, a world of -unlimited impossibility.- This is Herbert Gold's Haiti, a country of extraordinary paradox and remarkable extremes-of gingerbread dream houses and wretched slums, of brutal repression and explosive creative energy. Where else, he asks, can you run into evil spirits on the back roads, or find the goddess of fertility and orgasm represented by a photo of a tap-dancing Shirley Temple? Where else is there such generosity amid such corruption, such humor in the midst of such desperation? In his many Haitian travels, Gold has dined with Graham Greene and chatted with the hated Duvalier oppressors. He has traded stories with CIA saboteurs, former Nazis, rum-soaked diplomats, and voodoo priests. He has taken in the cockfights and hunted for pirate treasure. He has nearly died of malaria; he has faced machete-wielding gangs of Ton-Ton Macoutes. He followed the traffic in Haitian blood to American hospitals and watched the AIDS epidemic take its toll. He listened to the steady beat of drums rolling down mist-shrouded mountains, and shared in the flirting, drinking, and laughter of the streets. He has captured the essence of this land where tragedy is the music the people dance to. Herbert Gold reflects on the country's history and politics, culture and folklore, but sees much more. He sees Haiti through the eyes of a lover: impassioned, jealous, probing, ever alert, and alive. This book will be of interest to travelers to, and people interested in the problems of, Haiti and the Caribbean; and collectors of Haitian art.
The Healing Land: A Kalahari Journey
by Rupert IsaacsonA brilliantly written exploration – part travel writing, part personal quest – of Africa’s oldest and most famous population
Hell Or High Water: James White's Disputed Passage through Grand Canyon, 1867 (G - Reference, Information And Interdisciplinary Subjects Ser.)
by Eilean AdamsAlthough John Wesley Powell and party are usually given credit for the first river descent through the Grand Canyon, the ghost of James White has haunted those claims. White was a Colorado prospector, who, almost two years before Powell's journey, washed up on a makeshift raft at Callville, Nevada. His claim to have entered the Colorado above the San Juan River with another man (soon drowned) as they fled from Indians was widely disseminated and believed for a time, but Powell and his successors on the river publically discounted it. Colorado River runners and historians have since debated whether White's passage through Grand Canyon even could have happened. Hell or High Water is the first full account of White's story and how it became distorted and he disparaged over time. It is also a fascinating detective story, recounting how White's granddaughter, Eilean Adams, over decades and with the assistance of a couple of notable Colorado River historians who believed he could have done what he claimed, gradually uncovered the record of James White's adventure and put together a plausible narrative of how and why he ended up floating helplessly down a turbulent river, entrenched in massive cliffs, with nothing but a driftwood raft to carry him through.
Hospitality Sales and Promotion
by Derek Taylor'Hospitality Sales and Promotion' is the essential guide for every manager in the hospitality industry wanting to achieve maximum profits from their sales promotions. Practical and down-to-earth, this guide discovers:* who is your customer? market segments and groups* how can you reach them effectively? the secrets of successful public relations* new and traditional technologies; from direct mail to using the Internet to maximum advantage.Derek Taylor has a wealth of experience in the hospitality industry and has worked with and advised numerous international corporate hospitality companies. Concrete and relevant case studies and examples from his experience are used to illustrate throughout the guide, from companies such as: Whitbread, Hilton International, Pizza Express and Stakis.
Hospitality Sales and Promotion: Strategies For Success (Professional Hospitality Guides Ser.)
by Derek Taylor'Hospitality Sales and Promotion' is the essential guide for every manager in the hospitality industry wanting to achieve maximum profits from their sales promotions. Practical and down-to-earth, this guide discovers:* who is your customer? market segments and groups* how can you reach them effectively? the secrets of successful public relations* new and traditional technologies; from direct mail to using the Internet to maximum advantage.Derek Taylor has a wealth of experience in the hospitality industry and has worked with and advised numerous international corporate hospitality companies. Concrete and relevant case studies and examples from his experience are used to illustrate throughout the guide, from companies such as: Whitbread, Hilton International, Pizza Express and Stakis.
In-Flight Fitness: Everything You Need To Know To Keep Fit And Healthy During Air Travel
by Andreas Reyneke Helen VarleyEverything you need to know to keep fit and healthy during air travel.Recently there has been more and more media attention on the potential health hazards of long-haul flights, whether it's 'economy class syndrome' or deep vein thrombosis, or merely jet-lag. Now, pilates expert Dreas Reyneke has put together the perfect guide which tells you everything you need to know, and everything you need to do, for a healthy flight.Reyneke's programme works for all passengers at any stage of a flight, whether it's the nervous minutes before take-off or the hours holed up in transit. It is designed to help all travellers, from elderly passengers on short flights, to business travellers settling down to sleep on an intercontinental overnight flight. It even works for travellers on a bus tour or trans-continental rail trip.Ranging from preparations for travel, the effects of travel on your body, recognising any early warning signs of illness and even causes of stress such as fear of flying, IN-FLIGHT FITNESS is the essential companion for any traveller.
In Search of Hospitality (Hospitality, Leisure And Tourism Ser.)
by Conrad Lashley Alison Morrison'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development of hospitality as an academic discipline.Harnessing this wide range of viewpoints, 'In Search of Hospitality' offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies and the general fields of business studies and behaviour sciences. It is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context.
In Search of Hospitality
by Conrad Lashley Alison Morrison'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development of hospitality as an academic discipline.Harnessing this wide range of viewpoints, 'In Search of Hospitality' offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies and the general fields of business studies and behaviour sciences. It is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context.
In the Empire of Genghis Khan (Text Only): A Journey Among Nomads (text Only)
by Stanley StewartAs a child, award-winning travel writer Stanley Stewart dreamed of crossing Mongolia on horseback. This is the story of how that dream was fulfilled by following in the footsteps of a 13th-century Franciscan friar.
Interconnected Worlds: Tourism In Southeast Asia
by K.C. HoExamines the political discourse behind tourism, presenting some questions regarding the tensions associated with the interconnections. This title focuses on deterritorialisation and the development of fresh regionalisms, paying specific attention to collaborative efforts in tourism development.
Interconnected Worlds: Tourism in Southeast Asia
by K.C. HoExamines the political discourse behind tourism, presenting some questions regarding the tensions associated with the interconnections. This title focuses on deterritorialisation and the development of fresh regionalisms, paying specific attention to collaborative efforts in tourism development.
Into the Amazon: An Incredible Story of Survival in the Jungle
by John HarrisonIn 1950, a young French explorer entered deep jungle in Brazil and was never seen again. Inspired by that explorer's diary, John and Heather Harrison paddled their canoe into some of the remotest parts of the Amazon. This is the incredible story of their struggle to keep their sanity and marriage intact in one of the most hostile places on earth.
Is Shane MacGowan Still Alive?
by Tim BradfordA wry and extremely witty travelogue exploring all things Irish (and Oirish).'With Spike Milligan-ish humour, Bradford investigates the Irish psyche: at times he comes close to adding a new mythology of his own.’ Time Out
Italian Neighbours: An Englishman in Verona
by Tim Parks"Am I giving the impression that I don't like the Veneto? It's not true. I love it. But like any place that's become home I hate it too."How does an Englishman cope when he moves to Italy - not the tourist idyll but the real Italy? When Tim Parks first moved to Verona he found it irresistible and infuriating in equal measure; this book is the story of his love affair with it. Infused with an objective passion, he unpicks the idiosyncrasies and nuances of Italian culture with wit and affection. Italian Neighbours is travel writing at its best.
Japanese Tourists: Socio-Economic, Marketing, and Psychological Analysis
by K. S. Kaye ChonFind out how to entertain all types of Japanese tourists from student groups to retirees!Would a Japanese traveler rather see pictures of beautiful landscapes or smiling Japanese couples in a tourist brochure? Will you attract more Japanese tour groups by promising them independence and adventure or excellent food? Given the importance of Japanese tourists to the global travel industry, understanding their travel-related behavior has become an essential item in the tourism research agenda. Japanese Tourists: Socio-Economic, Marketing, and Psychological Analysis investigates the specific needs, behaviors, and desires of this growing segment of the international tourism market.Japanese tourists spend billions of dollars abroad every year, and travel destinations as far apart as Australia and Manhattan compete fiercely for their custom. By taking cultural traits into account, travel industry professionals can better understand exactly what kinds of amenities, accommodations, service, and total experience Japanese travelers are looking for. This volume of original research and well-grounded theory elucidates the specific factors that go into Japanese travel and buying decisions, whether the travelers are Japanese ”office ladies” seeking bargains in Hong Kong or a group of senior citizens hoping to see the Northern Lights.Japanese Tourists: Socio-Economic, Marketing, and Psychological Analysis discusses a full range of issues crucial to attracting Japanese tourism, including:how stage of life affects travel behavior why Japanese people book overseas weddings and group honeymoon tours whether legalized gambling would increase or discourage Japanese tourism in Hawaii how issues of perceived safety affect choice of travel destinations what souvenirs mean in Japanese culture which travel images are most likely to attract Japanese tourists what sources of information Japanese travelers use to help them select destinationsJapanese Tourists offers the most up-to-date international studies on the socioeconomic, marketing, and psychological factors affecting Japanese people traveling abroad. This volume is an invaluable resource for travel professionals seeking to break into the tough but lucrative Japanese outbound-tourism market.
Japanese Tourists: Socio-Economic, Marketing, and Psychological Analysis
by K. S. ChonFind out how to entertain all types of Japanese tourists from student groups to retirees!Would a Japanese traveler rather see pictures of beautiful landscapes or smiling Japanese couples in a tourist brochure? Will you attract more Japanese tour groups by promising them independence and adventure or excellent food? Given the importance of Japanese tourists to the global travel industry, understanding their travel-related behavior has become an essential item in the tourism research agenda. Japanese Tourists: Socio-Economic, Marketing, and Psychological Analysis investigates the specific needs, behaviors, and desires of this growing segment of the international tourism market.Japanese tourists spend billions of dollars abroad every year, and travel destinations as far apart as Australia and Manhattan compete fiercely for their custom. By taking cultural traits into account, travel industry professionals can better understand exactly what kinds of amenities, accommodations, service, and total experience Japanese travelers are looking for. This volume of original research and well-grounded theory elucidates the specific factors that go into Japanese travel and buying decisions, whether the travelers are Japanese ”office ladies” seeking bargains in Hong Kong or a group of senior citizens hoping to see the Northern Lights.Japanese Tourists: Socio-Economic, Marketing, and Psychological Analysis discusses a full range of issues crucial to attracting Japanese tourism, including:how stage of life affects travel behavior why Japanese people book overseas weddings and group honeymoon tours whether legalized gambling would increase or discourage Japanese tourism in Hawaii how issues of perceived safety affect choice of travel destinations what souvenirs mean in Japanese culture which travel images are most likely to attract Japanese tourists what sources of information Japanese travelers use to help them select destinationsJapanese Tourists offers the most up-to-date international studies on the socioeconomic, marketing, and psychological factors affecting Japanese people traveling abroad. This volume is an invaluable resource for travel professionals seeking to break into the tough but lucrative Japanese outbound-tourism market.
The Lost Continent: Travels in Small-Town America (Bryson)
by Bill Bryson‘I come from Des Moines. Somebody had to’And, as soon as Bill Bryson was old enough, he left. Des Moines couldn’t hold him, but it did lure him back. After ten years in England, he returned to the land of his youth, and drove almost 14,000 miles in search of a mythical small town called Amalgam, the kind of trim and sunny place where the films of his youth were set. Instead, his search led him to Anywhere, USA; a lookalike strip of gas stations, motels and hamburger outlets populated by lookalike people with a penchant for synthetic fibres. He discovered a continent that was doubly lost; lost to itself because blighted by greed, pollution, mobile homes and television; lost to him because he had become a stranger in his own land.Bryson’s acclaimed first success, The Lost Continent is a classic of travel literature – hilariously, stomach-achingly, funny, yet tinged with heartache – and the book that first staked Bill Bryson’s claim as the most beloved writer of his generation.
Money Matters for Hospitality Managers (Caterer And Hotelkeeper Guide To. . . Ser.)
by Cathy BurgessUnique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. Backed up by a range of exercises and activities, it thus allows managers to put their learning straight into practice - and so to achieve immediate results! 'Money Matters' will actively help managers and employees in the industry to:· learn more about the control aspects in order to become more effective in their work· learn about the business and companies in the wider context· understand where their section of the organization fits in the 'bigger picture'· increase their knowledge and enhance career opportunitiesCovering an unprecedented range of sectors (including hotels, restaurants, contract catering, leisure tourism, cruise ships and theme parks), the book supplies useful advice for the whole hospitality industry. It is ideal for operational and first line management, for whom it provides a welcome, accessible and hands-on introduction to finance and accounting in their sector.
Money Matters for Hospitality Managers
by Cathy BurgessUnique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. Backed up by a range of exercises and activities, it thus allows managers to put their learning straight into practice - and so to achieve immediate results! 'Money Matters' will actively help managers and employees in the industry to:· learn more about the control aspects in order to become more effective in their work· learn about the business and companies in the wider context· understand where their section of the organization fits in the 'bigger picture'· increase their knowledge and enhance career opportunitiesCovering an unprecedented range of sectors (including hotels, restaurants, contract catering, leisure tourism, cruise ships and theme parks), the book supplies useful advice for the whole hospitality industry. It is ideal for operational and first line management, for whom it provides a welcome, accessible and hands-on introduction to finance and accounting in their sector.
My Favourite Goodbye: A touching, uplifting and romantic tale by the #1 bestselling author
by Sheila O'FlanaganSheila O'Flanagan's MY FAVOURITE GOODBYE is a delicious novel about finding love in unexpected places - not to be missed by readers of Veronica Henry and Freya North. Ash O'Halloran is happy with her futon, her flat, her cat and her job as a party caterer. She doesn't do impulsive. She is absolutely, perfectly in control of her single woman's life. And if she can't have relationships without complications - then she's content to carry on as she is. Ms Self-Contained. But when she's employed to cook the supper over which Dan Morland plans to propose to his girlfriend, suddenly she becomes party to someone else's relationship - in all its tangled, heart-breaking complexity. And, as she watches Dan struggling to sort out the mess his emotions have got him into, Ash starts to realise she's not Ms Invulnerable after all...What readers are saying about My Favourite Goodbye: 'An absolutely excellent book - I don't think I've read a more touching story since' Goodreads reviewer, 5 stars'I have read a couple of Sheila O'Flanagan's books already but this one is by far the best. I wanted to read it all in one go but I just didn't want it to end so like a delicious bar of chocolate I allowed myself a bit at a time' Amazon reviewer, 5 stars'What a delightful read! I cannot imagine anyone not enjoying this charming, light-hearted and humorous book' Amazon reviewer, 5 stars
The Native Tourist: Mass Tourism Within Developing Countries
by Krishna B. GhimireDomestic tourism in developing countries is rapidly outstripping international tourism and could soon involve ten times the numbers. This is an examination of the numbers involved, their profile, behaviour, impacts and the relevant policy responses. The volume looks at the impacts of local mass tourism in various socio-economic and environmental contexts and on diverse social groups. It provides analysis and overviews of seven of the main countries involved in Asia, Africa and Latin America.
The Native Tourist: Mass Tourism Within Developing Countries
by Krishna B GhimireDomestic tourism in developing countries is rapidly outstripping international tourism and could soon involve ten times the numbers. This is an examination of the numbers involved, their profile, behaviour, impacts and the relevant policy responses. The volume looks at the impacts of local mass tourism in various socio-economic and environmental contexts and on diverse social groups. It provides analysis and overviews of seven of the main countries involved in Asia, Africa and Latin America.