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Business Travel and Tourism
by John Swarbrooke Susan Horner'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including:* The global business tourism market* The design of business tourism facilities* The role of the destination in business travel and tourism* The social, economic, and environmental impacts of business tourism* The ethical dimension of business tourism* The marketing of business tourism products* The impact of new technologies on the business tourism market* How to organise successful conferences, exhibitions, and incentive travel packagesCase studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK.'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.
Business Travel and Tourism
by John Swarbrooke Susan Horner'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including:* The global business tourism market* The design of business tourism facilities* The role of the destination in business travel and tourism* The social, economic, and environmental impacts of business tourism* The ethical dimension of business tourism* The marketing of business tourism products* The impact of new technologies on the business tourism market* How to organise successful conferences, exhibitions, and incentive travel packagesCase studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK.'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.
Chomolungma Sings the Blues: Travels Round Everest
by Ed DouglasIf there is one mountain that is known across the whole world, it must be the highest - Everest. To the people who live at its feet she is Chomolungma, Goddess Mother of the World. The disappearance of George Mallory and Andrew Irvine close to the summit in 1924 lent the mountain a tragic romanticism, of young men risking everything for a dream. When Norgay Tenzing and Ed Hillary became the first men to stand on the summit in 1953, it was the crowning glory for the coronation of Elizabeth II.But nearly fifty years on, there are scores of ascents nearly every season. There are stories of bodies and heaps of garbage abandoned on the slopes, of the loss of cultural identity among the Sherpas and Tibetans who live at the foot of Everest. Ed Douglas spent parts of 1995 and 1996 travelling in Nepal and Tibet, talking to politicians and environmentalists, to mountaineers and local people. He found a poor region struggling to develop, and encountering environmental problems far greater than rubbish left by climbers. Local people are resourceful and cultured, reliant on the work the mountaineers and the mountain provide, but striving to find a balance between the new and the old.
Departures and Arrivals (Lyons Press Ser.)
by Eric NewbyMore episodes from the life and travels of one of our most celebrated travel writers.
Development and Management of Visitor Attractions
by John Swarbrooke Stephen J. PageNow in its second edition, the successful 'Development and Management of Visitor Attractions' has been fully revised and updated to cover the latest issues in this ever-changing area of tourism. New features/topics include:* The Millennium Dome* National Lottery funded projects* International case studies* Updated statistics and examplesThe author examines the factors that contribute to the success of visitor attractions. 'The Development and Management of Visitor Attractions' 2nd Edition, covers every aspect of the process of developing and managing different kinds of attractions. Theories explored throughout the text are illustrated through a range of examples and case studies drawn from a number of countries.
Development and Management of Visitor Attractions
by John Swarbrooke Stephen J. PageNow in its second edition, the successful 'Development and Management of Visitor Attractions' has been fully revised and updated to cover the latest issues in this ever-changing area of tourism. New features/topics include:* The Millennium Dome* National Lottery funded projects* International case studies* Updated statistics and examplesThe author examines the factors that contribute to the success of visitor attractions. 'The Development and Management of Visitor Attractions' 2nd Edition, covers every aspect of the process of developing and managing different kinds of attractions. Theories explored throughout the text are illustrated through a range of examples and case studies drawn from a number of countries.
Dinner of Herbs: Village Life in Turkey in the 1960s
by Carla GrissmannCarla Grissman, an American whose cosmopolitan life had already seen her living in Morocco, Paris and Jerusalem, spent the better part of a year in the ’60s living in a farming hamlet in remote Anatolia, some 250 kilometres east of Ankara. The hospitality, the friendship and the way in which the inhabitants of Uzak Köy accepted her into their community left a deep impression, and were remembered and treasured in a private memoir. Not for some forty years was it published, and yet it is one of the most honest, clear-sighted and affectionate portraits of rural Turkey, testimony to Proverbs 15:17, ‘Better is a dinner of herbs where love is, than feasting on a fattened ox where hatred also dwells’.
Don Quixote's Delusions: Travels in Castilian Spain
by Miranda FranceA humorous and affectionate look at modern Spain, and a celebration of the country's greatest book, from the pen of a brilliant young writer.When in 1987 Miranda France spent a year living in Madrid, the post-dictatorship ebullience was at its height. Pornography and soft drugs were legalised alongside more basic freedoms, such as divorce, party-affiliation and kissing in the street. In 1998 she returned to make a journey through the great cities and towns of central Spain - Madrid, Toledo, Segovia, Salamanca and others. With the new prosperity, much has changed. But much has also endured, as she learns from the people she meets, who include a private detective, a shepherd, various nuns, two belly dancers and a Castilian separatist. She also discovers that Cervantes' DON QUIXOTE' published in 1605 and the most translated book after the Bible - is a work of genius which still helps to explain the Spanish character: today's Spaniards still suffer from Don Quixote's delusions, and are as stubborn, inflexible and unrealistic as they have always been.
Empowerment: Hr Strategies For Service Excellence (Hospitality, Leisure And Tourism Ser.)
by Conrad Lashley'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned. When successfully incorporated as part of HR strategy, empowerment can:* enable organizations to gain commercial and competitive advantage* become more flexible* improve employee commitment* use the skills of individual employees to best advantage and enhance personal capabilities.'Empowerment: HR strategies for service excellence' uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants to build a picture of empowerment of service employees in context, illustrating how different forms of empowerment are employed and different working arrangements are practiced.
Empowerment: HR Strategies for Service Excellence
by Conrad Lashley'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned. When successfully incorporated as part of HR strategy, empowerment can:* enable organizations to gain commercial and competitive advantage* become more flexible* improve employee commitment* use the skills of individual employees to best advantage and enhance personal capabilities.'Empowerment: HR strategies for service excellence' uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants to build a picture of empowerment of service employees in context, illustrating how different forms of empowerment are employed and different working arrangements are practiced.
European Gastronomy into the 21st Century
by Cailein Gillespie John CousinsGastronomy is the art and science of good eating and drinking: a concept that extends outwards to embrace wider notions of tradition, culture, society and civilisation. This book provides a rigorous, well researched and much needed treatment of the subject, systematically outlining: * the development of European gastronomic tradition, and the social, economic, philosophical and geographical contexts of change* the experiences, philosophies and relative contributions of great gastronomes, past and present* the interplay of traditional and contemporary influences on modern gastronomy* the relationship between gastronomy and and travel and tourism* salient issues of nutrition, food hygiene and health promotionTaking an all-encompassing look at the subject of gastronomy past, present and future, 'European Gastronomy into the 21st Century' uses example menus and case studies to demonstrate the theory. It also provides an insight into the business arena, using key destination restaurants to illustrate management techniques and marketing issues. Accessible and highly structured, the book guides the reader through its wide-ranging and thought-provoking content.
European Gastronomy into the 21st Century
by Cailein Gillespie John CousinsGastronomy is the art and science of good eating and drinking: a concept that extends outwards to embrace wider notions of tradition, culture, society and civilisation. This book provides a rigorous, well researched and much needed treatment of the subject, systematically outlining: * the development of European gastronomic tradition, and the social, economic, philosophical and geographical contexts of change* the experiences, philosophies and relative contributions of great gastronomes, past and present* the interplay of traditional and contemporary influences on modern gastronomy* the relationship between gastronomy and and travel and tourism* salient issues of nutrition, food hygiene and health promotionTaking an all-encompassing look at the subject of gastronomy past, present and future, 'European Gastronomy into the 21st Century' uses example menus and case studies to demonstrate the theory. It also provides an insight into the business arena, using key destination restaurants to illustrate management techniques and marketing issues. Accessible and highly structured, the book guides the reader through its wide-ranging and thought-provoking content.
The Everest Years: The challenge of the world's highest mountain
by Chris BoningtonSir Chris Bonington is a household name as a result of his distinguished mountaineering career during which he has lead pioneering expeditions to the summits of some of the most stunning mountains in the world. The Everest Years shares the story of his relationship with the highest and most sought-after peak on the planet, Everest, and his ultimate fulfilment upon finally summiting in 1985 at age fifty.Bonington chronicles four expeditions to the Himalaya and Everest, including the 1975 South-West Face expedition on which he was leader and on which Doug Scott and Dougal Haston became the first Britons to summit the mountain. Bonington also recounts expeditions to K2 and The Ogre (Baintha Brakk) in the Karakoram, and Kongur, in China, describing passionately each attempt: the logistics, glory, and tragedy, seeking to explain his perpetual fascination with the highest points on earth, despite repeatedly enduring the trauma of losing friends, and often placing huge responsibility upon anxious loved ones left at home.The Everest Years reveals Bonington's love and appreciation for his ever-supportive wife Wendy, the loyal Sherpas, the companions sharing his mountain memories including Doug Scott, Dougal Haston, Peter Boardman, Joe Tasker and Mo Anthoine, and of course the glorious peaks of the Himalaya and Karakoram mountain ranges. Following I Chose to Climb and The Next Horizon, this final instalment of Bonington's autobiography will take you through a huge spectrum of brutally honest emotions and majestic landscapes.
Extra Virgin: A Young Woman Discovers The Italian Riviera, Where Every Month Is Enchanted
by Annie HawesA small stone house deep among the olive groves of Liguria, going for the price of a dodgy second-hand car. Annie Hawes and her sister, on the spot by chance, have no plans whatsoever to move to the Italian Riviera but find naturally that it's an offer they can't refuse. The laugh is on the Foreign Females who discover that here amongst the hardcore olive farming folk their incompetence is positively alarming. Not to worry: the thrifty villagers of Diano San Pietro are on the case, and soon plying the Pallid Sisters with advice, ridicule, tall tales and copious hillside refreshments ...
Fatal Passage: The Untold Story Of John Rae, The Arctic Adventurer Who Discovered The Fate Of Franklin
by Ken McGooganThe true story of the remarkable John Rae - Arctic traveller and Hudson's Bay Company doctor - FATAL PASSAGE is a tale of imperial ambition and high adventure. In 1854 Rae solved the two great Arctic mysteries: the fate of the doomed Franklin expedition and the location of the last navigable link in the Northwest Passage.But Rae was to be denied the recognition he so richly deserved. On returning to London, he faced a campaign of denial and vilification led by two of the most powerful people in Victorian England: Lady Jane Franklin, the widow of the lost Sir John, and Charles Dickens, the most influential writer of the age. A remarkable story of courage and determination, FATAL PASSAGE is Ken McGoogan's passionate redemption of Rae's rightful place in history. In this richly documented and illustrated work, McGoogan captures the essence of one man's indomitable spirit.
The Flaneur
by Edmund WhiteA flâneur is a stroller, a loiterer, someone who ambles without apparent purpose but is secretly attuned to the history of the streets he walks - and is in covert search of adventure, aesthetic or erotic. Acclaimed writer Edmund White, who lived in Paris for sixteen years, wanders through the avenues and along the quays, into parts of the city virtually unknown to visitors and indeed to many locals, luring the reader into the fascinating and seductive backstreets of his personal Paris.
Food Supply Chain Management: Issues For The Hospitality And Retail Sectors
by Jane Eastham Liz Sharples Stephen BallThe key to the success of a company is their ability to co-ordinate the key supply chain i.e their key suppliers and suppliers of suppliers. 'Food and Drink Supply Chain Management' looks specifically at the supply chain in the food and drink industry to provide readers with an understanding of the areas as it is now and its growing importance, and where it is going in the future. 'Food and Drink Supply Chain Management' is the first to take an in-depth view into the supply chain function in the hospitality and food retail sectors. Authored by a range of expert contributors the text looks at issues such as:* New food processes and GM foods* Volume catering and JIT (Just In Time) and Food Safety* Relationships between companies and with stakeholders and responsibilities to these groups* The internationalisation of the food chain* The future of the food and drink supply chain and its managementExamples and case studies from large international retail and hospitality organizations are used, such as: Bass, Stakis (Hilton), and Tesco, amongst others, to illustrate good and bad practice.
Food Supply Chain Management
by Jane Eastham Liz Sharples Stephen BallThe key to the success of a company is their ability to co-ordinate the key supply chain i.e their key suppliers and suppliers of suppliers. 'Food and Drink Supply Chain Management' looks specifically at the supply chain in the food and drink industry to provide readers with an understanding of the areas as it is now and its growing importance, and where it is going in the future. 'Food and Drink Supply Chain Management' is the first to take an in-depth view into the supply chain function in the hospitality and food retail sectors. Authored by a range of expert contributors the text looks at issues such as:* New food processes and GM foods* Volume catering and JIT (Just In Time) and Food Safety* Relationships between companies and with stakeholders and responsibilities to these groups* The internationalisation of the food chain* The future of the food and drink supply chain and its managementExamples and case studies from large international retail and hospitality organizations are used, such as: Bass, Stakis (Hilton), and Tesco, amongst others, to illustrate good and bad practice.
Forecasting Tourism Demand: Methods And Strategies
by Douglas Frechtling'Forecasting tourism demand' is a text that no tourism professional can afford to be without. The tourism industry has experienced an overwhelming boom over recent years, and being able to predict future trends as accurately as possible is vital in the struggle to stay one step ahead of the competition. Building on the success of 'Practical Tourism Forecasting' this text looks at 13 methods of forecasting and with a user friendly style, 'Forecasting Tourism Demand' guides the reader through each method, highlighting its strengths and weaknesses and explaining how it can be applied to the tourism industry.'Forecasting Tourism Demand' employs charts and tables to explain how to:* plan a forecasting project* analyse time series and other information* select the appropriate forecasting model* use the model for forecasting and evaluate its resultsIdeal for marketing managers and strategic planners in business, transportation planners and economic policy makers in government who must project demand for their products among tourists. Executives who rely on forecasts prepared by others will find it invaluable in assisting them to evaluate the validity and reliability of predictions and forecasts. Those engaged in analysing business trends will find it useful in surveying the future of what has been called the largest industry in the world.
Forecasting Tourism Demand
by Douglas Frechtling'Forecasting tourism demand' is a text that no tourism professional can afford to be without. The tourism industry has experienced an overwhelming boom over recent years, and being able to predict future trends as accurately as possible is vital in the struggle to stay one step ahead of the competition. Building on the success of 'Practical Tourism Forecasting' this text looks at 13 methods of forecasting and with a user friendly style, 'Forecasting Tourism Demand' guides the reader through each method, highlighting its strengths and weaknesses and explaining how it can be applied to the tourism industry.'Forecasting Tourism Demand' employs charts and tables to explain how to:* plan a forecasting project* analyse time series and other information* select the appropriate forecasting model* use the model for forecasting and evaluate its resultsIdeal for marketing managers and strategic planners in business, transportation planners and economic policy makers in government who must project demand for their products among tourists. Executives who rely on forecasts prepared by others will find it invaluable in assisting them to evaluate the validity and reliability of predictions and forecasts. Those engaged in analysing business trends will find it useful in surveying the future of what has been called the largest industry in the world.
The Garden of the Gods: My Family And Other Animals; Birds, Beasts And Relatives; And The Garden Of The Gods (The Corfu Trilogy #3)
by Gerald DurrellThe third book in The Corfu Trilogy (after My Family and Other Animals and Birds, Beasts and Relatives), the beloved books that inspired ITV's television series The Durrells.Just before the Second World War the Durrell family decamped to the glorious, sun-soaked island of Corfu where the youngest of the four children, ten-year-old Gerald, discovered his passion for animals: toads and tortoises, bats and butterflies, scorpions and octopuses. Through glorious silver-green olive groves and across brilliant-white beaches Gerry pursued his obsession . . . causing hilarity and mayhem in his ever-tolerant family.
The Gentleman In The Parlour: A Record Of A Journey From Rangoon To Haiphong (Virago Modern Classics)
by W. Somerset Maugham Paul TherouxWITH AN INTRODUCTION BY PAUL THEROUXSomerset Maugham's success as a writer enabled him to indulge his adventurous love of travel, and he recorded the sights and sounds of his wide-ranging journeys with an urbane, wry style all his own. The Gentleman in the Parlour is an account of the author's trip through what was then Burma and Siam, ending in Haiphong, Vietnam. Whether by river to Mandalay, on horse through the mountains and forests of the Shan States to Bangkok, or onwards by sea, Maugham's vivid descriptions bring a lost world to life.
Gorillas in the Mist: A Remarkable Woman's Thirteen Year Adventure In Remote African Rain Forests With The Greatest Of The Great Apes
by Dian FosseyDian Fossey's classic account of four gorilla families; the basis for the major movie starring Sigourney Weaver.For thirteen years Dian Fossey lived and worked with Uncle Bert, Flossie, Beethoven, Pantsy and Digit in the remote rain forests of the volcanic Virunga Mountains in Africa, establishing an unprecedented relationship with these shy and affectionate beasts.In her base camp, 10,000 feet above sea-level, she struggled daily with rain, loneliness and the ever-constant threat of poachers who slaughtered her beloved gorillas with horrifying ferocity. African adventure, personal quest and scientific study, Gorillas in the Mist is a unique and intimate glimpse into a vanishing world and a vanishing species.
Governments and Tourism
by David Jeffries'Governments and Tourism' is a unique text that studies the general and specific tourism policies from central to local government. Through case studies from around the world, including the UK, USA and France, the role and function of Official Tourism Administrations (OTAs) are evaluated. Governments and Tourism is essential reading for busy practitioners,who wish to know:* How different countries and communities have coped with the opportunities and threats posed by tourism* How they plan to address future opportunities and thresats posed by tourism* What lessons can be applied elsewhere* What should be the complementary functions of the public and private sectors
Governments and Tourism
by David Jeffries'Governments and Tourism' is a unique text that studies the general and specific tourism policies from central to local government. Through case studies from around the world, including the UK, USA and France, the role and function of Official Tourism Administrations (OTAs) are evaluated. Governments and Tourism is essential reading for busy practitioners,who wish to know:* How different countries and communities have coped with the opportunities and threats posed by tourism* How they plan to address future opportunities and thresats posed by tourism* What lessons can be applied elsewhere* What should be the complementary functions of the public and private sectors