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The Rise of the Sharing Economy: Access is the New Ownership
by Kevin GovenderIs access the alternative to ownership?In 2011, the sharing economy was dubbed by Time magazine as one of the ‘Ten ideas that will change the world’ and it has been widely hailed as a major growth sector, by sources ranging from Fortune magazine, to the World Economic Forum, to former President Obama.The sharing economy is a new economic model that focuses on access to assets or resources, instead of ownership. It has exploded in popularity over recent years and has disrupted a significant number of mature industries such as accommodation, automotive, and entertainment. The total value of the global sharing economy is estimated to grow from $14 billion in 2014 to $335 billion by 2025.With limited resources, the desire to become more environmentally conscious, the high cost and burdens of ownership, and a rapidly growing population, living increasingly in densely populated cities, consumers are faced with greater challenges and opportunities to fill their consumption needs.People are experiencing a significant value shift with a desire to reconnect with products and services in a more meaningful way, are becoming more cost and environmentally conscious, and are prioritising experience over ownership. An organisation’s ability to reimagine and reinvent its business model to offer unique opportunities for humanising technology and developing innovative sharing platforms, such as Uber and Airbnb, would be a game changer for them.While the Fourth Industrial Revolution and COVID-19 pandemic are influencing and changing consumer behaviour, organisations are facing a dilemma that is affecting the future of their profitability, existence, and sustainability.In The Rise of the Sharing Economy, Kevin Govender shares his insights and expertise on the evolution of the sharing economy, consumer behaviour, and alternative business models, and empowers consumers to rediscover and realise the enormous benefits of access over ownership, and the potential savings in time, money, space and the opportunity. Access is a cultural and socio-economic phenomenon that is transforming businesses, consumers, the way we live, work, learn, consume, commute and play.Access is the new ownership.
Risk Management for Events (Events Management)
by Julia Rutherford Silvers William O'TooleRisk Management for Events is a comprehensive and practical guide that supports academic and professional development programs to prepare individuals for entering or advancement in the international events industry. Events of all types are produced every day for all manner of purposes, attracting all sorts of people. Creating and managing the environment in which these people will gather carries with it awesome responsibilities — legal, ethical, and financial. To provide a safe and secure setting and to operate in a manner that ensures that the hosting organizations or individuals achieve their objectives in a proper and profitable way, event risk management must be fully integrated into all event plans and throughout the event management process.This new edition has been revised and updated to include: New case studies and examples from a wide range of international destinations and different types of events. Updated statistics and data throughout. New content on emergent risk, on-site decision-making, terrorism, and public health, including the COVID-19 pandemic, and corruption within events. Updated online material, including a case study archive and weblinks to useful resources. This will be an invaluable resource for all those studying events management.
Risk Management for Events (Events Management)
by Julia Rutherford Silvers William O'TooleRisk Management for Events is a comprehensive and practical guide that supports academic and professional development programs to prepare individuals for entering or advancement in the international events industry. Events of all types are produced every day for all manner of purposes, attracting all sorts of people. Creating and managing the environment in which these people will gather carries with it awesome responsibilities — legal, ethical, and financial. To provide a safe and secure setting and to operate in a manner that ensures that the hosting organizations or individuals achieve their objectives in a proper and profitable way, event risk management must be fully integrated into all event plans and throughout the event management process.This new edition has been revised and updated to include: New case studies and examples from a wide range of international destinations and different types of events. Updated statistics and data throughout. New content on emergent risk, on-site decision-making, terrorism, and public health, including the COVID-19 pandemic, and corruption within events. Updated online material, including a case study archive and weblinks to useful resources. This will be an invaluable resource for all those studying events management.
RMS Queen Mary: 101 Questions and Answers About the Great Transatlantic Liner
by David ElleryFor 1930s Britain, the Queen Mary was a symbol of hope. Cunard had abandoned construction on what they had planned to be the grandest liner of all time (then known simply as Job 534) in the depths of the Depression. Her half-finished hull sat on the Clyde for years, but when Cunard announced they were going to complete her, it was a sign, perhaps, that the darkest days were over, that the country was emerging from economic disaster and that Britannia would soon rule the waves once again.The Queen Mary would go on to be one of the most famous ships in the world for all the right reasons. The first British ship to be over 1,000 feet in length, launched by her namesake (and for which the Clyde had to be artificially widened to allow such a large ship to pass through), she won the Blue Riband (the record for fastest Atlantic crossing) not once by twice – and when she won it the second time in 1938 she held it until 1952.After wartime service carrying up to 16,000 US troops to Europe at a time, she finally retired to Long Beach, California, in 1967. There she remains, a perfectly preserved reminder of a bygone era, and a celebration of the golden age of the transatlantic liner.In this book David Ellery, maritime historian, TV presenter and documentary maker, answers all the questions you might have about this glorious ship – and ones you might never have thought to ask too. This unique, accessible approach gives a fantastic introduction to the ship to anyone curious about her, but is also very detailed and comprehensive, covering everything from the ship's design, construction, engineering and interior fittings to her naming, wartime service and more.Packed with archival photographs and other original material, this is a fascinating and illuminating guide to the Queen Mary, looking beneath the sheen of her appointments to explore how her fame is well deserved.
The Rome Plague Diaries: Lockdown Life in the Eternal City
by Matthew KnealeOn the first morning of Rome's Covid-19 lockdown Matthew Kneale felt an urge to connect with friends and acquaintances and began writing an email, describing where he was, what was happening and what it felt like, and sent it to everyone he could think of. He was soon composing daily reports as he tried to comprehend a period of time, when everyone's lives suddenly changed and Italy struggled against an epidemic, that was so strange, so troubling and so fascinating that he found it impossible to think about anything else. Having lived in Rome for eighteen years, Matthew has grown to know the capital and its citizens well and this collection of brilliant diary pieces connects what he has learned about the city with this extraordinary, anxious moment, revealing the Romans through the intense prism of the coronavirus crisis.
The Routledge Companion to International Hospitality Management (ISSN)
by Marco A. GardiniThe hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry.While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international.This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.
The Routledge Companion to International Hospitality Management (ISSN)
by Marco A. Gardini Michael C. Ottenbacher Markus SchuckertThe hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry.While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international.This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.
The Routledge Companion to William Morris (Routledge Art History and Visual Studies Companions)
by Florence S. BoosWilliam Morris (1834–96) was an English poet, decorative artist, translator, romance writer, book designer, preservationist, socialist theorist, and political activist, whose admirers have been drawn to the sheer intensity of his artistic endeavors and efforts to live up to radical ideals of social justice. This Companion draws together historical and critical responses to the impressive range of Morris’s multi-faceted life and activities: his homes, travels, family, business practices, decorative artwork, poetry, fantasy romances, translations, political activism, eco-socialism, and book collecting and design. Each chapter provides valuable historical and literary background information, reviews relevant opinions on its subject from the late-nineteenth century to the present, and offers new approaches to important aspects of its topic. Morris’s eclectic methodology and the perennial relevance of his insights and practice make this an essential handbook for those interested in art history, poetry, translation, literature, book design, environmentalism, political activism, and Victorian and utopian studies.
The Routledge Companion to William Morris (Routledge Art History and Visual Studies Companions)
by Florence S. BoosWilliam Morris (1834–96) was an English poet, decorative artist, translator, romance writer, book designer, preservationist, socialist theorist, and political activist, whose admirers have been drawn to the sheer intensity of his artistic endeavors and efforts to live up to radical ideals of social justice. This Companion draws together historical and critical responses to the impressive range of Morris’s multi-faceted life and activities: his homes, travels, family, business practices, decorative artwork, poetry, fantasy romances, translations, political activism, eco-socialism, and book collecting and design. Each chapter provides valuable historical and literary background information, reviews relevant opinions on its subject from the late-nineteenth century to the present, and offers new approaches to important aspects of its topic. Morris’s eclectic methodology and the perennial relevance of his insights and practice make this an essential handbook for those interested in art history, poetry, translation, literature, book design, environmentalism, political activism, and Victorian and utopian studies.
The Routledge Handbook of Religious and Spiritual Tourism
by Daniel H. Olsen Dallen J. TimothyThe Routledge Handbook of Religious and Spiritual Tourism provides a robust and comprehensive state-of-the-art review of the literature in this growing sub-field of tourism. This handbook is split into five distinct sections. The first section covers past and present debates regarding definitions, theories, and concepts related to religious and spiritual tourism. Subsequent sections focus on the supply and demand aspects of religious and spiritual tourism markets, and examine issues related to the management side of these markets around the world. Areas under examination include religious theme parks, the UNESCO branding of religious heritage, gender and performance, popular culture, pilgrimage, environmental impacts, and fear and terrorism, among many others. The final section explores emerging and future directions in religious and spiritual tourism, and proposes an agenda for further research. Interdisciplinary in coverage and international in scope through its authorship and content, this will be essential reading for all students, researchers, and academics interested in Tourism, Religion, Cultural Studies, and Heritage Studies.
The Routledge Handbook of Religious and Spiritual Tourism
by Daniel H. Olsen Dallen J. TimothyThe Routledge Handbook of Religious and Spiritual Tourism provides a robust and comprehensive state-of-the-art review of the literature in this growing sub-field of tourism. This handbook is split into five distinct sections. The first section covers past and present debates regarding definitions, theories, and concepts related to religious and spiritual tourism. Subsequent sections focus on the supply and demand aspects of religious and spiritual tourism markets, and examine issues related to the management side of these markets around the world. Areas under examination include religious theme parks, the UNESCO branding of religious heritage, gender and performance, popular culture, pilgrimage, environmental impacts, and fear and terrorism, among many others. The final section explores emerging and future directions in religious and spiritual tourism, and proposes an agenda for further research. Interdisciplinary in coverage and international in scope through its authorship and content, this will be essential reading for all students, researchers, and academics interested in Tourism, Religion, Cultural Studies, and Heritage Studies.
The Routledge Handbook of Wine and Culture
by Steve Charters Marion Demossier Jacqueline Dutton Graham Harding Jennifer Smith Maguire Denton Marks Tim UnwinThe link between culture and wine reaches back into the earliest history of humanity. The Routledge Handbook of Wine and Culture brings together a newly comprehensive, interdisciplinary overview of contemporary research and thinking on how wine fits into the cultural frameworks of production, intermediation and consumption. Bringing together many leading researchers engaged in studying these phenomena, it explores the different ways in which wine is constructed as a social artefact and how its representation and use acquire symbolic meaning. Wine can be analysed in different ways by varying disciplines involved in exploring wine and culture (anthropology, economics and business, geography, history and sociology, and as text). The Handbook uses these as lenses to consider how producers, intermediaries and consumers use and create cultural significance. Specifically, the work addresses the following: how wine relates to place, belief systems and accompanying rituals; how it may be used as a marker of the identity and mechanisms of civilising processes (often in conjunction with food and the arts); how its framing intersects with science and nature; the ideologies and power relations which arise around all these activities; and the relation of this to wine markets and public institutions. This is essential reading for researchers and students in education for the wine industry and in the humanities and social sciences engaged in understanding patterns of human ingenuity and interaction, such as sociology, anthropology, health, geography, business, tourism, cultural studies, food studies and history.
The Routledge Handbook of Wine and Culture
by Steve Charters Marion Demossier Jacqueline Dutton Graham Harding Jennifer Smith Maguire Denton Marks Tim UnwinThe link between culture and wine reaches back into the earliest history of humanity. The Routledge Handbook of Wine and Culture brings together a newly comprehensive, interdisciplinary overview of contemporary research and thinking on how wine fits into the cultural frameworks of production, intermediation and consumption. Bringing together many leading researchers engaged in studying these phenomena, it explores the different ways in which wine is constructed as a social artefact and how its representation and use acquire symbolic meaning. Wine can be analysed in different ways by varying disciplines involved in exploring wine and culture (anthropology, economics and business, geography, history and sociology, and as text). The Handbook uses these as lenses to consider how producers, intermediaries and consumers use and create cultural significance. Specifically, the work addresses the following: how wine relates to place, belief systems and accompanying rituals; how it may be used as a marker of the identity and mechanisms of civilising processes (often in conjunction with food and the arts); how its framing intersects with science and nature; the ideologies and power relations which arise around all these activities; and the relation of this to wine markets and public institutions. This is essential reading for researchers and students in education for the wine industry and in the humanities and social sciences engaged in understanding patterns of human ingenuity and interaction, such as sociology, anthropology, health, geography, business, tourism, cultural studies, food studies and history.
RVs & Campers For Dummies
by Christopher Hodapp Alice Von KannonMake yourself at home on the road Live down by the beach one week and way up in the mountains the next? It sounds like an impossible dream, but motor-homers do it all the time. Whatever draws you to the mobile life—adventurous domestic vacations or permanently itchy feet—RVs & Campers For Dummies helps you feel right at home. The book explores the key aspects of glamping-with-wheels. Discover how it’s possible to bring beauty spots right to your doorstep without sacrificing domestic comforts like a comfy bed, private bathroom, and wholesome, healthy home cooking! In a down-home, friendly style, mobile-living veterans and husband-and-wife team Christopher Hodapp and Alice Von Kannon welcome you inside to discover everything from deciding to rent or buy the vehicle that best suits your needs to planning and prepping your first journey and then setting yourself up wherever you arrive at the perfect spot. Along the way you’ll learn how to adapt your driving skills to pilot your home on the road, as well as how to keep every aspect of it shipshape and ready for action. Explore your RV and camper options Stock up with the right supplies Get a snapshot of the mobile home lifestyle Troubleshoot common problems Getting there is half the fun—and this guide shows you how to do it safely and in style. So, buckle up (or relax in the back) … it’s going to be a wild but incredibly comfortable ride!
RVs & Campers For Dummies
by Christopher Hodapp Alice Von KannonMake yourself at home on the road Live down by the beach one week and way up in the mountains the next? It sounds like an impossible dream, but motor-homers do it all the time. Whatever draws you to the mobile life—adventurous domestic vacations or permanently itchy feet—RVs & Campers For Dummies helps you feel right at home. The book explores the key aspects of glamping-with-wheels. Discover how it’s possible to bring beauty spots right to your doorstep without sacrificing domestic comforts like a comfy bed, private bathroom, and wholesome, healthy home cooking! In a down-home, friendly style, mobile-living veterans and husband-and-wife team Christopher Hodapp and Alice Von Kannon welcome you inside to discover everything from deciding to rent or buy the vehicle that best suits your needs to planning and prepping your first journey and then setting yourself up wherever you arrive at the perfect spot. Along the way you’ll learn how to adapt your driving skills to pilot your home on the road, as well as how to keep every aspect of it shipshape and ready for action. Explore your RV and camper options Stock up with the right supplies Get a snapshot of the mobile home lifestyle Troubleshoot common problems Getting there is half the fun—and this guide shows you how to do it safely and in style. So, buckle up (or relax in the back) … it’s going to be a wild but incredibly comfortable ride!
Salt in the Blood: Two philosophers go to sea
by Patrick Dixon Sheila Dixon“Everything creaks and bends in heavy seas – what will not bend will simply snap. So many times I wondered how much load we could carry in a powerful storm without breaking apart. If we flooded any faster I would drown in seconds.”Patrick Dixon spent years working as a doctor at University College Hospital, while his wife Sheila was a magistrate – high-pressure careers that demanded long hours away from their home, family and passion for sailing. It is a frustrating story many occasional sailors can relate to, but unlike most, Patrick and Sheila realised early enough that they could only bend so far before something snapped, they could only take on so much before they drowned.This is their story of how they made changes (some more challenging than others) that they knows other sailors could make too, regardless of where they are at the moment – how they changed their priorities but managed to sustain a new career that fitted in around life rather than the other way round.It is also the story of their personal journey, both physically (across the Atlantic and to little-visited corners of the Mediterranean) and metaphorically – how a doctor who treated cancer patients coped with a partner facing the same battle. Neither of them wanted to let that flood things either.Through their personal story, with plenty of mishaps that led to insights (both about sailing and life in general), and encounters that turned into opportunities, Patrick and Sheila explore the importance of prioritising the right things in life, and the simple benefits of travel. The book is packed with inspiring but practical advice for all those who have salt in the blood.
SAUNTERING: Writers Walk Europe
by Duncan MinshullSAUNTERING features sixty writers - classic and current - who travel Europe by foot. We join Henriette D'Angeville climbing Mont Blanc; Nellie Bly roaming the trenches of war-torn Poland; Werner Herzog on a personal pilgrimage across Germany; Hans Christian Andersen in quarantine; Joseph Conrad in Cracow; and Robert Macfarlane dropping deep into underground Paris.
The Sea Cemetery: Secrets and lies in a bestselling Norwegian family drama (The Falck Saga #1)
by Aslak Nore"A windswept, wave-tossed, altogether irresistible novel of literary suspense - I truly didn't want it to end" A. J. FINN"In its scale, scope and ambition, The Sea Cemetery is truly epic" COLIN WALSH"This saga will delight fans of 'Succession'" Elle"The strength of its storytelling and its romantic energy make it a perfect example of an authentic page turner" Livres HebdoThere is no love lost between the Oslo and Bergen branches of the powerful Falck family. So when its steely matriarch dies with no will to be found, the seeds of an inheritance dispute are sown.Yet her legacy could be more damaging still. A manuscript confiscated by the secret police in the seventies holds devastating secrets about the Falcks' activities during the war. Her granddaughter Sasha is set on uncovering the truth, whatever the cost, bringing her into conflict with her father, whose family loyalty is matched only by his patriotic fervour. And in the wings waits Hans Falck, war doctor and philanderer, head of the impoverished Bergen branch, who has a few secrets of his own.It all leads back to the sinking of the SS Prinsesse Ragnhild, lost to a British mine in 1940. But can the official verdict be trusted? The shocking truth lies 300 metres under the sea.Part literary thriller, part sweeping family saga, The Sea Cemetery is a dark and dramatic tale of secrets, betrayals and doomed love, drawing on the true story of one of Norway's most devastating maritime disasters.Translated from the Norwegian by Deborah Dawkin
Sea Turtles to Sidewinders: A Guide to the Most Fascinating Reptiles and Amphibians of the West
by Charles Hood Erin Westeen Jose Gabriel Martinez-Fonseca"For families wanting to explore their local wildlife as well as an engaging read for those with a general interest in the subject.&” —Booklist The American West is home to a wide array of reptiles and amphibians-from the rare and curious to those that can be found in parks and backyards. With this user-friendly guide in hand, discover the most likely-to-be-encountered lizards, snakes, turtles, and amphibians native to Arizona, California, Idaho, Nevada, Oregon, Utah, and Washington, plus the western parts of Montana, Wyoming, Colorado, and New Mexico. Whether you are a dedicated herper or simply have a keen interest in wildlife and natural history, Sea Turtles to Sidewinders—from Charles Hood, Erin Westeen, and Jose Gabriel Martfnez-Fonsec—will help you appreciate and celebrate the amazing diversity represented by reptiles and amphibians of the West.
Sense of Place and Place Attachment in Tourism (Contemporary Geographies of Leisure, Tourism and Mobility)
by Ning Chris Chen C. Michael Hall Girish PrayagPlace is integral to tourism. In tourism, almost all issues can ultimately be traced back to human–place interactions and human–place relationships. Sense of place, also referred to as place attachment, topophilia, and community sentiment, has received significant attention in tourism studies because it both contributes to, and is affected by, tourism. This book, written by notable authors in the field, examines sense of place and place attachment in terms of a typology of sense of place/place attachment that includes genealogical/historical, narrative/cultural, economic, ideological, cosmological, and dynamic elements. Dimensions of place attachment such as place identity, place dependence, and affective attachment are discussed as well as place marketing, place making, and destination management. Complete with a range of illustrative international cases and examples ranging from Santa Claus to the importance of place in indigenous and traditional cultures, this book represents a substantial addition to knowledge on the inseparable relationship between tourism and place and will be of great interest to all upper-level students and researchers of Tourism.
Sense of Place and Place Attachment in Tourism (Contemporary Geographies of Leisure, Tourism and Mobility)
by Ning Chris Chen C. Michael Hall Girish PrayagPlace is integral to tourism. In tourism, almost all issues can ultimately be traced back to human–place interactions and human–place relationships. Sense of place, also referred to as place attachment, topophilia, and community sentiment, has received significant attention in tourism studies because it both contributes to, and is affected by, tourism. This book, written by notable authors in the field, examines sense of place and place attachment in terms of a typology of sense of place/place attachment that includes genealogical/historical, narrative/cultural, economic, ideological, cosmological, and dynamic elements. Dimensions of place attachment such as place identity, place dependence, and affective attachment are discussed as well as place marketing, place making, and destination management. Complete with a range of illustrative international cases and examples ranging from Santa Claus to the importance of place in indigenous and traditional cultures, this book represents a substantial addition to knowledge on the inseparable relationship between tourism and place and will be of great interest to all upper-level students and researchers of Tourism.
The Serpent King: A Fast-paced, Action-packed Historical Fiction Novel (The Whale Road Chronicles #4)
by Tim HodkinsonThe fight for vengeance has no victors... AD 936 The great warrior, Einar Unnsson, wants revenge. His mother's assassin has stolen her severed head and Einar is hungry for his blood. Only one thing holds him back. He is a newly sworn in Wolf Coat, and must accompany them on their latest quest.The Wolf Coats are a band of fearsome bloodthirsty warriors, who roam the seas, killing any enemies who get in their way. Now they're determined to destroy their mortal enemy, King Eirik, who has captured the throne of Norway.Yet, for Einar, the urge to return to Iceland is growing every day. Only there, in his homeland, can he avenge his mother and salve his grief. But what Einar doesn't know is that this is where an old enemy lurks, and his thirst for vengeance equals Einar's...Read Tim Hodkinson's newest epic Viking adventure.REVIEWERS ON TIM HODKINSON: 'A brilliantly written historical adventure which will appeal to fans of Bernard Cornwell, George R.R. Martin, and especially Theodore Brun' Historical Novel Society'A gripping action adventure like the sagas of old; and once finished, you just want to go back and read it all over again' Melisende's Library'An excellently written page-turner, with a feel for the period which invites you into the era and keeps you there' Historical Writers Association
Service Excellence in Tourism and Hospitality: Insights from Asia (Tourism, Hospitality & Event Management)
by K. Thirumaran Dirk Klimkeit Chun Meng TangService operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.
Shackleton: How the Captain of the newly discovered Endurance saved his crew in the Antarctic
by Ranulph FiennesDiscover the story Ernest Shackleton's legendary Antarctic expedition through the words of the world's greatest living explorer, Sir Ranulph Fiennes - one of the only men to understand his experience first-hand . . .To write about Hell, it helps if you have been there._________In 1915, Sir Ernest Shackleton's attempt to traverse the Antarctic was cut short when his ship, Endurance, became trapped in ice.What followed became legend.Throughout the long, dark Antarctic winter, Shackleton fights for his life and the lives of his men - enduring freezing temperatures, a perilous lifeboat journey through the ice-strewn sea, and a punishing march across the South Georgia glaciers to seek the one slim chance they have of rescue.Their survival would become history's most enthralling adventure.No previous biographer has experienced even a tiny taste of the polar hell on earth endured by Shackleton and his men. That cannot be said of Sir Ranulph Fiennes, who has been described as 'our greatest living explorer'.From Shackleton's pursuit of adventure as a young merchant seaman, through his rivalry with Captain Scott, to the two remarkable expeditions to Antarctica that revealed his unrivalled leadership and courage, Fiennes brings the story vividly to life in a book that is part celebration, part vindication and all adventure._________Praise for Sir Ranulph Fiennes:'The World's Greatest Living Explorer' Guinness Book of Records'Full of awe-inspiring details of hardship, resolve and weather that defies belief, told by someone of unique authority. No one is more tailor-made to tell [this] story than Sir Ranulph Fiennes' Newsday'Fiennes' own experiences certainly allow him to write vividly and with empathy of the hell that the men went through' Sunday Times
Shikoku
by David Tepfer“...an island in Japan, where bicycles, food and love mix for high adventure.” A retired professor-poet and a young doctor-jazz singer cycle Shikoku in the Seto Inland Sea. Their wanderings unite them emotionally and physically, and help them to overcome past tragedies and to discover new lives in themselves and each other. They are aided by bicycles, cherry blossoms, wild coastlines, hot spring bathing and Japanese cuisine. They discuss love, life, art and religion. The usual conflict between good and evil is subdued, and while the love story is the motive force, it is not the only intrigue. Shikoku is a "novelogue," not only because their adventures take place through cycling, but also because the characters undertake a voyage to a better life.