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The Night Tiger: The Reese Witherspoon Book Club Pick

by Yangsze Choo

THE NEW YORK TIMES BESTSELLER'The two main characters will captivate you as their paths are destined to cross... you won't be able to put this one down!'Reese Witherspoon'I was willingly propelled into a fascinating and exotic world'Daily MailThey say a tiger that devours too many humans can take the form of a man and walk among us... In 1930s colonial Malaya, a dissolute British doctor receives a surprise gift of an eleven-year-old Chinese houseboy. Sent as a bequest from an old friend, young Ren has a mission: to find his dead master's severed finger and reunite it with his body. Ren has forty-nine days, or else his master's soul will roam the earth forever. Ji Lin, an apprentice dressmaker, moonlights as a dancehall girl to pay her mother's debts. One night, Ji Lin's dance partner leaves her with a gruesome souvenir that leads her on a crooked, dark trail. As time runs out for Ren's mission, a series of unexplained deaths occur amid rumours of tigers who turn into men. In their journey to keep a promise and discover the truth, Ren and Ji Lin's paths will cross in ways they will never forget.Captivating and lushly written, The Night Tiger explores the rich world of servants and masters, ancient superstition and modern ambition, sibling rivalry and unexpected love. Woven through with Chinese folklore and a tantalizing mystery, this novel is a page-turner of the highest order.'An exuberant medley of magic, romance and weirdness'The Times'[A] highly imaginative and a spellbinding read'Woman's Weekly

War Gardens: A Journey Through Conflict in Search of Calm

by Lalage Snow

'A remarkable book . . . It's a powerful testament to the healing balm of gardening and the resilience of the human spirit in the direst of circumstances.' Financial Times'Not a happy book and yet it's magically heartening. It makes a gardener question his or her values.' The Times'This extraordinary book...warm and engaging...like a photograph magicked to life.' Spectator'Snow has spent ten years as a photographer and filmmaker covering unrest . . . Throughout that time she has sought comfort in green oases and come to understand "how vital gardens are 'against a horrid wilderness' of war". . . There can be few counter-narratives as enchanting and sad as those Snow recounts in War Gardens.' Times Literary Supplement'For all these victims of war, their gardens are places in which to breathe, providing moments of calm, hope and optimism in a fragile life of horror and uncertainty. For many, it helps them to grieve. Books seldom bring a lump to my throat, but this one did.' Spectator'What makes War Gardens the most illuminating garden book to be published this year, is the realisation that people's gardens are the antidotes to the horrors of their surroundings.' Country LifeA journey through the most unlikely of gardens: the oases of peace people create in the midst of warIn this millennium, we have become war weary. From Afghanistan to Iraq, from Ukraine to South Sudan and Syria, from Kashmir to the West Bank, conflict is as contagious and poisonous as Japanese knotweed. Living through it are people just like us with ordinary jobs, ordinary pressures and ordinary lives. Against a new landscape of horror and violence it is up to them to maintain a modicum of normality and colour. For some, gardening is the way to achieve this.Working in the world's most dangerous war zones, freelance war correspondent and photographer Lally Snow has often chanced across a very moving sight, a testimony to the triumph of the human spirit in adversity, a celebration of hope and beauty: a war garden. In Kabul, the royal gardens are tended by a centenarian gardener, though the king is long gone; in Camp Bastion, bored soldiers improvise tiny gardens to give themselves a moment's peace; on both sides of the dividing line in Jerusalem families tend groves of olives and raise beautiful plants from the unforgiving, disputed landscape; in Ukraine, families tend their gardens in the middle of a surreal, frozen war.War Gardens is a surprising, tragic and beautiful journey through the darkest places of the modern world, revealing the ways people make time and space for themselves and for nature even in the middle of destruction. Illustrated with Lally Snow's own award-winning photography, this is a book to treasure.

The Book of Wonders: The perfect feel-good novel for summer 2019!

by Julien Sandrel

Open your heart to the most life-affirming and uplifting novel of the year...Thelma and Louis, it's always just been the two of them, Thelma and her beloved son, Louis.But when Louis is involved in an accident, their lives are turned upside down, as Louis falls into a coma. Feeling lost without him by her side, Thelma finds Louis' book of wonders - a bucket list of all the things he wants to accomplish in his life. She suddenly sees a way to feel close to him: she will fulfil Louis' dreams, living them out for him, in the hope that it will inspire him to survive.Thelma is about to set off on the adventure of a lifetime... and in a way, so is Louis...The Book of Wonders is a heart-warming and charming story about finding the joy in every moment of life and making each and every day count. Perfect for fans of The Keeper of Lost Things and A Man Called Ove.

The Boy Who Fell: (An Inspector Tom Reynolds Mystery Book 5) (An Inspector Tom Reynolds Mystery)

by Jo Spain

FROM THE NUMBER ONE BESTSELLING AUTHOR OF THE CONFESSION AND CO-WRITER OF RTE ONE'S TAKEN DOWNKids can be so cruel. They'll call you names. Hurt your feelings.Push you to your death. In the garden of an abandoned house, Luke Connolly lies broken, dead. The night before, he and his friends partied inside. Nobody fought, everybody else went home safely. And yet, Luke was raped and pushed to his death. His alleged attacker is now in custody. DCI Tom Reynolds is receiving the biggest promotion of his career when a colleague asks him to look at the Connolly case, believing it's not as cut and dried as local investigators have made out. And as Tom begins to examine the world Connolly and his upper class friends inhabited, the privilege and protection afforded to them, he too realises something.In this place, people cover up for each other. Even when it comes to murder.

Europe United: 1 football fan. 1 crazy season. 55 UEFA nations

by Matt Walker

AS SEEN ON BBC FOOTBALL FOCUS AND BT SPORT'Excellent and thoroughly enjoyable' Sunday Sport'One man and his quest to see a game in every UEFA nation in one season' Paul Doyle, GuardianEUROPE UNITED follows Matt Walker's unprecedented challenge to experience top-division football in all 55 UEFA countries in a single season.In June 2017, Matt said farewell to his job, surrendered his Fulham FC season ticket and set off for Georgia, the first stop on his mission. He would end his adventure eleven months later in Montenegro, having conquered the continent and captured the imagination of its sporting media.His epic journey would pose its challenges. Yet no amount of airport confusion in Iceland, unusual betting activity in Latvia, spectator bans in Albania, disturbances in Kosovo or ropey breakfast buffets in Moldova would make Matt miss a matchday. And then there were the games themselves: showcasing the full spectrum of footballing theatre, from the truly sublime to the utterly ridiculous.Matt's trip would also bequeath him footballing wisdom beyond his imagination. Not only would he learn that Liechtenstein had its very own 'golden generation', but also why one football club in Gibraltar is benefitting from a television gameshow, who in La Liga's mascot is a giant anchovy, how Tony Adams fared in his managerial spell in Azerbaijan, and just what Bosko Balaban is up to these days.This is the story of one fan on a once-in-a-lifetime experience: travelling to Europe's unseen corners, talking with its unsung supporters, and tracing the beautiful game across the breadth of our brilliant, bizarre continent.

The Tour According to G: My Journey to the Yellow Jersey

by Geraint Thomas

The inspirational inside story from the 2018 Tour de France and Sports Personality of the Year winner"This year G was the strongest rider, and he finally had Lady Luck on his side. An unstoppable combination" Chris Froome"I understood what Geraint's win meant: for him, for me, for the team, and for Wales, too" Dave Brailsford"Wow!" Thierry HenryFor years Geraint Thomas appeared blessed with extraordinary talent but jinxed at the greatest bike race in the world: twice an Olympic gold medallist on the track, Commonwealth champion, yet at the Tour de France a victim of crashes, bad luck and his willingness to sacrifice himself for his team-mates. In the summer of 2018, that curse was blown away in spectacular fashion - from the cobbles of the north and the iconic mountain climbs of the Alps to the brutal slopes of the Pyrenees and, finally, the Champs-Elysees in Paris. As a boy, G had run home from school on summer afternoons to watch the Tour on television. This July, across twenty-one stages and three weeks, and under constant attack from his rivals, he made the race his own.With insight from the key characters around Geraint, this is the inside story of one of the most thrilling and heart-warming tales in sport. Not only can nice guys come first - they can win the biggest prize of all.

Tourism in Cuba: Casinos, Castros, and Challenges

by Tony L. Henthorne

Tourism in Cuba: Casinos, Castros, and Challenges presents an in-depth exploration of the history and development of tourism in Cuba. Beginning with the earliest days of prohibition in the US, Tony L. Henthorne illustrates how Cuba strove to position itself as an uninhibited Caribbean playground for the well-heeled American traveler. This book analyzes the ways in which Cuban tourism reached previously unimagined economic heights through the "new normal" of casinos, nightclubs, and prostitution during Fulgencio Batista's reign, and it examines the forces sustaining his rise to power. Fidel Castro's revolution set out to end Batista's reign of corruption, promising a new beginning for Cuba and the Cuban people. Casinos were shuttered, and the other hedonistic trappings of decadence quickly vanished; relations between the US and Cuba were severed, and the island began a long transformative relationship with the Soviet Union. This book provides an illuminating insight into the impact of these social and economic changes upon tourism in Cuba. Henthorne goes on to explore Barack Obama's significant travel and economic concessions to Cuba, which resulted in a soar in tourism, and he evaluates how Donald Trump has since scaled back on US overtures to Cuba. He also provides an insider's look at the Cuban tourist product - what it was, what it is, and what it may be in the future.

Experiencing Persian Heritage: Perspectives and Challenges (Bridging Tourism Theory and Practice #10)

by Antónia Correia Metin Kozak Ana Isabel Rodrigues

Tourism is seen as a way of promoting a nation's history or heritage. This is especially resonant for countries such as Iran which is home to one of the world's oldest continuous major civilizations, with its historical and urban settlements dating back to 4000 BC. However, the mere existence of historical and cultural resources is not sufficient to develop a country as an international destination. Building on comparatively limited tourism and hospitality research on Iran as a destination, and being mindful of recent political, cultural, and social transitions there, Experiencing Persian Heritage: Perspectives and Challenges is developed as an essential reference for destination development in emerging international destinations similar to Iran--rich in history, culture, heritage, and ethnic and natural diversities. These constitute the unique substances for image formulation, marketing, and competitive and global positioning. The topics advanced in this volume summarize a number of relevant challenges and opportunities for practical applications in hospitality and tourism. The book will be of interest to national and international tourism authorities, postgraduate students, and faculty members in tourism, marketing, heritage management, history and anthropology.

Experiencing Persian Heritage: Perspectives and Challenges (Bridging Tourism Theory and Practice #10)

by Ana Isabel Rodrigues Antónia Correia Metin Kozak

Tourism is seen as a way of promoting a nation's history or heritage. This is especially resonant for countries such as Iran which is home to one of the world's oldest continuous major civilizations, with its historical and urban settlements dating back to 4000 BC. However, the mere existence of historical and cultural resources is not sufficient to develop a country as an international destination. Building on comparatively limited tourism and hospitality research on Iran as a destination, and being mindful of recent political, cultural, and social transitions there, Experiencing Persian Heritage: Perspectives and Challenges is developed as an essential reference for destination development in emerging international destinations similar to Iran--rich in history, culture, heritage, and ethnic and natural diversities. These constitute the unique substances for image formulation, marketing, and competitive and global positioning. The topics advanced in this volume summarize a number of relevant challenges and opportunities for practical applications in hospitality and tourism. The book will be of interest to national and international tourism authorities, postgraduate students, and faculty members in tourism, marketing, heritage management, history and anthropology.

Authenticity & Tourism: Materialities, Perceptions, Experiences (Tourism Social Science Series #24)

by Jillian M. Rickly Elizabeth S. Vidon

Debates around the concept of authenticity date to the earliest theories of tourism, as scholars attempted to understand motivations for traveling away from 'home' and touristic experiences of places far 'away'. Over time, theories of authenticity have burgeoned from epistemological to ontological notions drawing a broad range of philosophers into tourism research. This edited volume features chapters that engage with key debates about authenticity – its materiality, how it is perceived, and how it is experienced. The book is comprised of four sections thematically organized around popular trends in authenticity research in tourism, making this volume appropriate as both a comprehensive text and as individual investigations. Authenticity & Tourism: Materialities, Perceptions, Experiences includes chapters that engage with the pragmatic and the theoretical, including conversations on marketing and the production of tourism attractions, examinations of the constructive nature of authenticity, and the politics of authentication processes. Also included are contributions that revisit technological trends in tourism and advance debates of authenticity in souvenirs, photographs, and simulated experiences, as well as those more firmly anchored in the theoretical, pushing boundaries and establishing paths for future research. Across these chapters, the authors employ a range of methodologies, from autoethnography to photo and food-elicitation combinations to discourse and content analyses. Set against a backdrop of truly global case studies, this collection exemplifies the multiple facets of authenticity research in tourism.

Authenticity & Tourism: Materialities, Perceptions, Experiences (Tourism Social Science Series #24)

by Jillian M. Rickly Elizabeth S. Vidon

Debates around the concept of authenticity date to the earliest theories of tourism, as scholars attempted to understand motivations for traveling away from 'home' and touristic experiences of places far 'away'. Over time, theories of authenticity have burgeoned from epistemological to ontological notions drawing a broad range of philosophers into tourism research. This edited volume features chapters that engage with key debates about authenticity – its materiality, how it is perceived, and how it is experienced. The book is comprised of four sections thematically organized around popular trends in authenticity research in tourism, making this volume appropriate as both a comprehensive text and as individual investigations. Authenticity & Tourism: Materialities, Perceptions, Experiences includes chapters that engage with the pragmatic and the theoretical, including conversations on marketing and the production of tourism attractions, examinations of the constructive nature of authenticity, and the politics of authentication processes. Also included are contributions that revisit technological trends in tourism and advance debates of authenticity in souvenirs, photographs, and simulated experiences, as well as those more firmly anchored in the theoretical, pushing boundaries and establishing paths for future research. Across these chapters, the authors employ a range of methodologies, from autoethnography to photo and food-elicitation combinations to discourse and content analyses. Set against a backdrop of truly global case studies, this collection exemplifies the multiple facets of authenticity research in tourism.

Tourism Planning and Destination Marketing

by Mark Anthony Camilleri

Destination marketing relies on planning, organisation, and successful strategies and tactics. Tourism Planning and Destination Marketing provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.

Tourism Planning and Destination Marketing

by Mark Anthony Camilleri

Destination marketing relies on planning, organisation, and successful strategies and tactics. Tourism Planning and Destination Marketing provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.

Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness (Advances in Culture, Tourism and Hospitality Research #15)

by Timo Ohnmacht Julianna Priskin Jürg Stettler

This volume presents twenty updated and new theories of travelers’ decisions and behaviors. It describes the advances in theory construction and practical applications of theory in the disciplines of tourism, hospitality, leisure, and entertainment (THLE) research. The chapters all build on the grand models appearing in these four literature streams during 1965-2015. This approach is comprehensive in both coverage and depth with regard to constructing, testing, and applying theories of travelers’ decisions and behaviors, which includes original work in updating grand theories and micro (algorithm-conscious and non-conscious based) theories of travelers’ decisions and behavior. This volume is the first to fully recognize and construct theories across the THLE discipline. This volume describes the synergies, symbioses, and serendipity occurring in THLE behavior. It tears down researchers' parochial fences of what is and is not tourism, hospitality, leisure, and entertainment. The time has arrived tor tourism to embrace hospitality, hospitality to embrace tourism, and all to embrace leisure and entertainment, and this volume serves as a catalyst to accomplish this embrace.

Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness (Advances in Culture, Tourism and Hospitality Research #15)

by Timo Ohnmacht Julianna Priskin Jürg Stettler

This volume presents twenty updated and new theories of travelers’ decisions and behaviors. It describes the advances in theory construction and practical applications of theory in the disciplines of tourism, hospitality, leisure, and entertainment (THLE) research. The chapters all build on the grand models appearing in these four literature streams during 1965-2015. This approach is comprehensive in both coverage and depth with regard to constructing, testing, and applying theories of travelers’ decisions and behaviors, which includes original work in updating grand theories and micro (algorithm-conscious and non-conscious based) theories of travelers’ decisions and behavior. This volume is the first to fully recognize and construct theories across the THLE discipline. This volume describes the synergies, symbioses, and serendipity occurring in THLE behavior. It tears down researchers' parochial fences of what is and is not tourism, hospitality, leisure, and entertainment. The time has arrived tor tourism to embrace hospitality, hospitality to embrace tourism, and all to embrace leisure and entertainment, and this volume serves as a catalyst to accomplish this embrace.

Quality Services and Experiences in Hospitality and Tourism (Bridging Tourism Theory and Practice #9)

by Liping A. Cai Pooya Alaedini

This volume presents the latest perspectives and practices on quality services and experiences in hospitality and tourism. It offers conceptual discourse, empirical evidence, application of existing and emerging theories, and considers the implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both services provided and experiences encountered across a wide spectrum of tourism sectors. As such, it provides new intelligence and contributes to the study of new consumers, as well as organizations and destinations that serve and host them. The book continues the series’ tradition of connecting scholarly works and real-world cases, with a unique mix of geographic representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality and Tourism: Experiencing Persian Heritage held in Isfahan, Iran. The regional focus of the conference is augmented in this book with contributions from elsewhere, resulting in a more diverse and global context for the treatment of quality services and experiences in hospitality and tourism. The volume will appeal to academic scholars and industry professionals interested in exploring new frontiers of knowledge on the subject. Organized in three parts with distinctive themes, the chapters are appropriate course readings, either collectively or selectively, for undergraduate and graduate students in educational programs focusing on global curricula.

Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality

by Stanislav Ivanov Craig Webster

Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.

Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality

by Stanislav Ivanov Craig Webster

Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.

Applying Partial Least Squares in Tourism and Hospitality Research

by Faizan Ali S. Mostafa Rasoolimanesh Cihan Cobanoglu

Partial-least-squares path modeling (PLS-PM), a composite-based form of structural equation modeling (SEM), offers great practical advantages to researchers and practitioners. It has been gaining increasing attention in various disciplines, including management information systems, marketing, strategic management, accounting, family business research, operations management, and organizational research. Yet advanced PLS-SEM techniques are not broadly used in hospitality and tourism research, which spells missed opportunities in terms of detailed analyses and actionable findings. Applying Partial Least Squares in Tourism and Hospitality Research provides a forum for leading names in the field to discuss the major topical issues and to demonstrate the usefulness of PLS path modeling for academics and practitioners in hospitality and tourism. Its ten chapters discuss key aspects of advanced PLS analysis and its practical applications, covering new guidelines and improvements in the use of PLS-PM as well as individual topics such as multi-group analysis (PLS-MGA), the predictive qualities of PLS models, minimum sample size estimation methods, the reporting of mediation and moderation analysis, the assessment of the reliability of reflectively measured constructs, and the assessment of overall model fit through consistent PLS and the bootstrap-based test. This comprehensive coverage serves both as an introduction to PLS for the uninitiated and as a go-to reference work for researchers and practitioners interested in the most recent advances in PLS methodology. Applying Partial Least Squares in Tourism and Hospitality Research is a must-read for academics in hospitality and tourism research and for hospitality and tourism practitioners such as industry consultants. Insofar as it can serve as a guidebook to recent advances within PLS-SEM, it is also of interest to researchers from other disciplines including management, business, and marketing.

Applying Partial Least Squares in Tourism and Hospitality Research

by Faizan Ali S. Mostafa Rasoolimanesh Cihan Cobanoglu

Partial-least-squares path modeling (PLS-PM), a composite-based form of structural equation modeling (SEM), offers great practical advantages to researchers and practitioners. It has been gaining increasing attention in various disciplines, including management information systems, marketing, strategic management, accounting, family business research, operations management, and organizational research. Yet advanced PLS-SEM techniques are not broadly used in hospitality and tourism research, which spells missed opportunities in terms of detailed analyses and actionable findings. Applying Partial Least Squares in Tourism and Hospitality Research provides a forum for leading names in the field to discuss the major topical issues and to demonstrate the usefulness of PLS path modeling for academics and practitioners in hospitality and tourism. Its ten chapters discuss key aspects of advanced PLS analysis and its practical applications, covering new guidelines and improvements in the use of PLS-PM as well as individual topics such as multi-group analysis (PLS-MGA), the predictive qualities of PLS models, minimum sample size estimation methods, the reporting of mediation and moderation analysis, the assessment of the reliability of reflectively measured constructs, and the assessment of overall model fit through consistent PLS and the bootstrap-based test. This comprehensive coverage serves both as an introduction to PLS for the uninitiated and as a go-to reference work for researchers and practitioners interested in the most recent advances in PLS methodology. Applying Partial Least Squares in Tourism and Hospitality Research is a must-read for academics in hospitality and tourism research and for hospitality and tourism practitioners such as industry consultants. Insofar as it can serve as a guidebook to recent advances within PLS-SEM, it is also of interest to researchers from other disciplines including management, business, and marketing.

Quality Services and Experiences in Hospitality and Tourism (Bridging Tourism Theory and Practice #9)

by Liping A. Cai Pooya Alaedini

This volume presents the latest perspectives and practices on quality services and experiences in hospitality and tourism. It offers conceptual discourse, empirical evidence, application of existing and emerging theories, and considers the implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both services provided and experiences encountered across a wide spectrum of tourism sectors. As such, it provides new intelligence and contributes to the study of new consumers, as well as organizations and destinations that serve and host them. The book continues the series’ tradition of connecting scholarly works and real-world cases, with a unique mix of geographic representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality and Tourism: Experiencing Persian Heritage held in Isfahan, Iran. The regional focus of the conference is augmented in this book with contributions from elsewhere, resulting in a more diverse and global context for the treatment of quality services and experiences in hospitality and tourism. The volume will appeal to academic scholars and industry professionals interested in exploring new frontiers of knowledge on the subject. Organized in three parts with distinctive themes, the chapters are appropriate course readings, either collectively or selectively, for undergraduate and graduate students in educational programs focusing on global curricula.

The Bolds' Great Adventure: World Book Day 2018 (The Bolds)

by Julian Clary David Roberts

Fasten your seatbelts - it's a special adventure for World Book Day with Teddington's wildest family! Learn just how our intrepid hyenas managed to get from their African safari park onto the plane and off to their new home in England. It's quite a remarkable, and some would say, unbelievable tale - but there are many laughs along the way!

Advances in Hospitality and Leisure (Advances in Hospitality and Leisure #14)

by Joseph S. Chen

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members and ad-hoc reviewers include scholars from North America, Europe and Asia-Pacific. AHL utilizes this international focus to participate in innovative methods of inquiry and inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. This volume includes full papers and research notes which discuss conceptual models and empirical investigations using inductive and deductive methods. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.

Advances in Hospitality and Leisure (Advances in Hospitality and Leisure #14)

by Joseph S. Chen

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members and ad-hoc reviewers include scholars from North America, Europe and Asia-Pacific. AHL utilizes this international focus to participate in innovative methods of inquiry and inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. This volume includes full papers and research notes which discuss conceptual models and empirical investigations using inductive and deductive methods. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.

The Branding of Tourist Destinations: Theoretical and Empirical Insights

by Mark Anthony Camilleri

The marketing of tourist destinations requires continuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into sustainable and responsible tourism practices.The authors present contemporary conceptual discussions and empirical studies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations (DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel, tourism, hospitality and events in different contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador.

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