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Get Heard, Get Results: How to Get Buy-In for Your Ideas and Initiatives (Be Your Best)
by Simon DowlingEvery great idea hinges on one thing: Buy-in You have ideas. You have projects and initiatives that you want to make a reality. But let's face it — unless you can get others to work with you, those ideas aren't going anywhere. Your ability to capture people's hearts and minds is the key to getting results. In his engaging style, author Simon Dowling will show you not just how to get heard, but how to create true buy-in around your ideas and initiatives — dealing with pushback along the way and turning talk into action.
How To Be Happy All The Time: The Unexpected Joys of Being A Cynic (Everything Bad is Good for You)
by Tim DowlingWe all obsess about worrying less, but worrying can actually be good for you. Similarly we strive to be proactive and fast - but aren't there hidden benefits to procrastinating? The last thing a parent is meant to do is neglect their offspring, but children do amazing things when you just leave them alone. And at work we spend hours frantically brainstorming, but isn't there a benefit to just lazily staring out of the window? EVERYTHING BAD IS GOOD FOR YOU is a new series of short audiobooks dedicated to the much-maligned personality traits that we should actually be promoting. Just as Susan Cain's QUIET showed that introversion is actually a superpower and Sarah Knight made us all realise that not giving a f**k can actually improve our lives, these surprising and entertaining audiobooks will celebrate our perceived flaws - and show why embracing rather than supressing them can be the difference between failure and success.
Get the Life You Want!: 101 Ways To Use Your Social Iq
by Dr. Kristina Downing-OrrWe’ve all heard of emotional intelligence – now find out about how to use your social IQ to make friends, influence people and succeed in life.
Wearing The Ruby Slippers: 9 Steps to Happiness
by Kristina Downing-OrrThis is the book for anyone who: --Forever finds themselves expecting the worst - both from themselves and others--Finds the very thought of public speaking, travelling on the tube or confronting a difficult situation sends them into a blind panic--Despite real achievement still finds themselves hankering after that ever elusive something that will make them truly happyWearing the Ruby Slippers is the first guide to adopt the revolutionary principles of Cognitive Behavioural Therapy - the leading therapy in the treatment of unhappiness and anxiety disorders. Clinical psychologist Dr Kristina Downing-Orr shows how, by using the exercises and tasks included, we can all learn to respond positively and confidently to even the most difficult situations - and all in just 9 weeks. Drawing on the well-loved characters of The Wizard of Oz, this book will show how to replace old negative thought patterns with positive ones. Just as the cowardly lion would never have believed in his courage had he not been given his medal for bravery and while the scarecrow only realised his intelligence when he was awarded a diploma, Kristina Downing-Orr shows how, once given the right tools, we are all capable of true happiness - it's simply a matter of getting the habit.
Quarterlife: The Search for Self in Early Adulthood
by Satya Doyle Byock'I wish I had this guide when I was in my 20s and 30s but even now, it offers me a nuanced perspective on how I am built, how I operate in the world' Avni Doshi, author of Burnt SugarWhy do I feel lost? What's wrong with me? Is this all there is?Satya Doyle Byock hears these questions regularly in her psychotherapy practice, where she works with Quarterlifers - people between the ages of twenty to forty - who are searching for meaning and direction in their lives. She understands their frustration. Some clients have done everything 'right': graduate, get a job, meet a partner - yet they are unfulfilled. Others are still struggling to find their way in the world, and are unclear on what to do next.Quarterlife offers a compassionate roadmap for finding understanding, happiness, and wholeness in early adulthood. While society is quick to label the struggles of young people as generational traits, Byock sees things differently. She believes these emotions are part of the developmental journey of Quarterlife, a distinct stage that every person goes through, and which has been virtually ignored by psychology and popular culture.Through the stories of four of her clients, Byock shows us how this search can start with the right questions. Blending personal storytelling with mythology, Jungian psychology with pop culture and literature, Quarterlife pioneers a new way of thinking about adult life, to help us navigate our futures and ourselves.
Love Warrior (Oprah's Book Club): A Memoir
by Glennon DoyleAN OPRAH BOOKCLUB SELECTION'A TESTAMENT TO THE POWER OF VULNERABILITY . . . IT'S AS IF SHE REACHED INTO HER HEART, CAPTURED THE RAW EMOTIONS THERE, AND TRANSLATED THEM INTO WORDS THAT ANYONE WHO'S EVER KNOWN PAIN OR SHAME CAN RELATE TO' OPRAH WINFREY, Oprah's Book Club 2016 selection'EPIC' ELIZABETH GILBERT | 'BLEW ME AWAY' BRENÉ BROWNJust when Glennon Doyle was beginning to feel she had it all figured out - three happy children, a doting spouse, and a writing career so successful that her first book catapulted to the top of the New York Times bestseller list - her husband revealed his infidelity and she was forced to realize that nothing was as it seemed. A recovering alcoholic and bulimic, rock bottom was a familiar place to Glennon. In the midst of crisis, she knew to hold on to what she discovered in recovery: that her deepest pain has always held within it an invitation to a richer life. Love Warrior is the story of one marriage, but it is also the story of the healing that is possible for any of us when we refuse to settle for good enough and begin to face pain and love head-on. This astonishing memoir reveals how internalizing our culture's standards of masculinity and femininity can make it impossible for men and women to ever really know one another - and it captures the beauty that unfolds when one couple commits to unlearning everything they've been taught so that they can finally, after thirteen years of marriage, fall in love.Love Warrior is a gorgeous and inspiring tale of how we are born to be warriors: strong, powerful, and brave; able to confront the pain and claim the love that exists for us all. This chronicle of a beautiful, brutal journey speaks to anyone who yearns for deeper, truer relationships and a more abundant, authentic life.
Untamed: Stop pleasing, start living
by Glennon Doyle‘Untamed will liberate women - emotionally, spiritually, and physically. It is phenomenal.’ (Elizabeth Gilbert, author of City of Girls and Eat Pray Love)Who were you before the world told you who to be? Part inspiration, part memoir, Untamed explores the joy and peace we discover when we stop striving to meet the expectations of the world, and instead dare to listen to and trust in the voice deep inside us. From the beloved New York Times bestselling author, speaker and activist Glennon Doyle.*****For many years, Glennon Doyle denied her discontent. Then, while speaking at a conference, she looked at a woman across the room and fell instantly in love. Three words flooded her mind: There. She. Is. At first, Glennon assumed these words came to her from on high but soon she realised they had come to her from within. This was the voice she had buried beneath decades of numbing addictions and social conditioning. Glennon decided to let go of the world’s expectations of her and reclaim her true untamed self. Soulful and uproarious, forceful and tender, Untamed is both an intimate memoir and a galvanising wake-up call. It is the story of how one woman learned that a responsible mother is not one who slowly dies for her children, but one who shows them how to fully live. It is also the story of how each of us can begin to trust ourselves enough to set boundaries, make peace with our bodies, honour our anger and heartbreak, and unleash our truest, wildest instincts.Untamed shows us how to be brave. And, as Glennon insists, 'The braver we are, the luckier we get.'
Mindful Parenting: Find peace and joy through stress-free, conscious parenting (Mindful Living Series)
by Oli DoyleFind peace and joy through stress-free, mindful parenting, with bestselling author Oli Doyle's six-week guide.In Mindful Parenting, bestselling author and mindfulness guru Oli Doyle provides a six-week guide to reveal how mindfulness can help us be completely present in the messy reality that is parenting. This inspiring, empowering guide to making your parenting journey a means to achieve peace of mind, will give parents the skills to enjoy every moment with their children. Key learnings include: how to move beyond beliefs about parenting and the need to be the perfect parent; learn how to appreciate and enjoy the simple things in life; and how to make 'not knowing' a positive opportunity in family life.The Mindful Living series is a new series of short mindfulness books dedicated to enhance three important areas of our lives: parenting, relationships and work. Oli Doyle shows that all the key domains of life provide great opportunities to practice mindfulness and discover peace of mind.
Mindful Relationships: Build nurturing, meaningful relationships by living in the present moment (Mindful Living Series)
by Oli DoyleBuild nurturing, meaningful relationships by living in the present moment, with bestselling author Oli Doyle's six-week guide.In Mindful Relationships, bestselling author and mindfulness guru Oli Doyle reveals a practical, six-week plan to prove that relationships are fertile ground for growth, learning and development. This simple introduction to mindfulness in relationships gives readers the chance to turn every interaction with other human beings into an opportunity to discover inner peace. Key learnings include: how to leave the history of your relationships behind and enjoy others as they are now; how to move from trying to influence and control to allowing others to be as they are; and how to bring lightness into your mind by relating to people in a different way.The Mindful Living series is a new series of short mindfulness books dedicated to enhance three important areas of our lives: relationships, parenting and work. Bestselling author and mindfulness guru Oli Doyle shows that all the key domains of life provide great opportunities to practice mindfulness and discover peace of mind.
Mindfulness at Work: Turn your job into a gateway to joy, contentment and stress-free living (Mindful Living Series)
by Oli DoyleTurn your job into a gateway to joy, contentment and stress-free living, with bestselling author Oli Doyle's six-week guide.In Mindfulness at Work, bestselling author and mindfulness guru Oli Doyle guides you through a a six-week plan to show that even with demanding bosses and stressful environments, we actually can be happy at work. This guide will explore the possibilities that work provides for finding our stuck points, embracing difficult emotions and noticing the patterns of thought that keep us from feeling peaceful. Key learnings include: how to move beyond stressful future thinking to focus on what can be attended to now; how flow can benefit you and your organisation by making you calmer, more alert and more attentive to detail; and how to see work as your teacher rather than your project.The Mindful Living series is a new series of short mindfulness books dedicated to enhance three important areas of our lives: work, relationships and parenting. Oli Doyle shows that all the key domains of life provide great opportunities to practice mindfulness and discover peace of mind.
Mindfulness Plain & Simple (Mindfulnes)
by Oli DoyleMINDFULNESS PLAIN & SIMPLE provides the tools, tips and tricks you need to de-stress and de-clutter your mind.Inner peace and happiness are available now, and they're closer than you think. By taking just a few minutes out of your day and making the simple but dramatic shift into the present moment, you will find more focus, effectiveness and clarity than you ever thought possible. There is no jargon, religion or new age vision quest, just simple tools to be happier and more confident straight away.Oli Doyle is renowned for teaching mindfulness directly to those with no experience. For anyone seeking a simple, practical guide to living mindfully, this book is a must.
The Little Book of Reiki: A Beginner's Guide to the Art of Energy Healing
by Stephanie DraneDiscover the benefits of reiki with this beginner's guide to what it is and how you can introduce the technique into your daily routine for a healthier, happier lifeReiki is a Japanese complementary therapy with the aim of bringing balance and well-being to the body, mind and spirit. Drawing on the energy of the universe, it seeks to direct and apply this life force to restore health and harmony in the individual.Within these pages, you will find everything you need to know about this holistic healing practice, including: The history and etymology of reiki The five principles to live by What chakras are and how they are used in reiki How to set intentions and use visualization Techniques and exercises to practise self-reiki Step into the world of reiki and find out how you can tap into the energy around you and use it to nurture and nourish yourself physically, emotionally and spiritually.
Soulfulness: Deepening the mindful life
by Brian Draper'Brian Draper is Britain's foremost popular spiritual thinker; he has no equals in linking the inner with the political and personal outer. This is a remarkably practical exploration of elusive yet core elements of our existence.' - Oliver JamesThe beauty of mindfulness is that it's incredibly simple both to 'get' and to practise. And the results - increasingly backed by neuro-scientific evidence - are priceless: calmness and reduced stress, more creativity, greater awareness, compassion. . . And yet there's a danger that mindfulness can be used in a purely consumerist and self-serving way to help people to become better adapted cogs in a still-toxic model of work and life. Brian Draper challenges us to live not just mindfully but soulfully. Not merely to be less stressed, but to flourish, dynamically and creatively - to be present - through living intentionally and compassionately.
The Rules of Success: How Managers Can Overcome Setbacks and Grow
by Karsten DrathThis book is about the rules of long-term professional success. The international study on which this book is based suggests that success is, above all, one thing: the quest for a combination of happiness and satisfaction, coupled with economic independence. However, the data also suggest that the definition of success varies significantly from person to person. And furthermore, it seems like success is not an objective quality, but at least partly it results from a process of comparison with a peer group - which means in turn that the selection of your peer group is crucial for your perceived level of success in life. The author argues that, in fact, certain success factors do exist and that they are fewer in number than one might think. But above all, if we look thoroughly at the lives of truly successful people, it soon becomes apparent that success primarily has to do with overcoming setbacks, failure and crisis. This ability to effectively process adversity is also known as resilience. Because of its criticality for success this concept is discussed in greater depth using the FiRE model (Factors improving Resilience Effectiveness) as a structure. This concept has been developed by the author through many years of research. It differs from existing models due to its holistic approach including analysing different disciplines of science such as biology, medicine, brain research, epigenetics, sociology, psycho-neuro-immunology etc.
The Rules of Success: How Managers Can Overcome Setbacks and Grow
by Karsten DrathThis book is about the rules of long-term professional success. The international study on which this book is based suggests that success is, above all, one thing: the quest for a combination of happiness and satisfaction, coupled with economic independence. However, the data also suggest that the definition of success varies significantly from person to person. And furthermore, it seems like success is not an objective quality, but at least partly it results from a process of comparison with a peer group - which means in turn that the selection of your peer group is crucial for your perceived level of success in life. The author argues that, in fact, certain success factors do exist and that they are fewer in number than one might think. But above all, if we look thoroughly at the lives of truly successful people, it soon becomes apparent that success primarily has to do with overcoming setbacks, failure and crisis. This ability to effectively process adversity is also known as resilience. Because of its criticality for success this concept is discussed in greater depth using the FiRE model (Factors improving Resilience Effectiveness) as a structure. This concept has been developed by the author through many years of research. It differs from existing models due to its holistic approach including analysing different disciplines of science such as biology, medicine, brain research, epigenetics, sociology, psycho-neuro-immunology etc.
The Saboteur at Work: How the Unconscious Mind Can Sabotage Ourselves, Our Organisations and Society
by Michael DraytonThe Saboteur at Work describes how unconscious psychological processes can sabotage individual lives, the functioning of groups, teams and organisations, and even global politics. Drawing on research in the fields of psychology and organisations, this comprehensive yet straightforward and accessible book enables you to understand how the unconscious can impact progress and performance and describes practical techniques you can use to overcome the saboteur, individually and at work. The book discusses the modern understanding of our adaptive unconscious, and you will learn about repression, imposter syndrome and other defence mechanisms. Ideas are brought to life using real-world examples and personal, organisational and national stories. The book explores the mind’s capacity for self-deception by telling the story of Tony Blair and the invasion of Iraq and looks at unconscious processes in organisations, asking what role the saboteur played in huge corporate failures such as the collapse of Barings Bank and the Boeing 737 Max scandal. The saboteur also operates on a larger scale – governments and societies can be sabotaged by this unconscious force. In Nazi Germany, how did normal, decent people behave like monsters, colluding with or actively participating in the murder of innocent people? Why did big US corporates like IBM, Ford and Chrysler work with the Nazis to make the Holocaust possible? If you manage a team or lead an organisation, you need to understand the role played by the saboteur in your workplace and in your own career and life. This book enables leaders and managers to develop their leadership skills by understanding how the unconscious impacts individual, group and social processes. It will also be of use to coaches and organisational consultants working in the areas of teams and performance.
The Saboteur at Work: How the Unconscious Mind Can Sabotage Ourselves, Our Organisations and Society
by Michael DraytonThe Saboteur at Work describes how unconscious psychological processes can sabotage individual lives, the functioning of groups, teams and organisations, and even global politics. Drawing on research in the fields of psychology and organisations, this comprehensive yet straightforward and accessible book enables you to understand how the unconscious can impact progress and performance and describes practical techniques you can use to overcome the saboteur, individually and at work. The book discusses the modern understanding of our adaptive unconscious, and you will learn about repression, imposter syndrome and other defence mechanisms. Ideas are brought to life using real-world examples and personal, organisational and national stories. The book explores the mind’s capacity for self-deception by telling the story of Tony Blair and the invasion of Iraq and looks at unconscious processes in organisations, asking what role the saboteur played in huge corporate failures such as the collapse of Barings Bank and the Boeing 737 Max scandal. The saboteur also operates on a larger scale – governments and societies can be sabotaged by this unconscious force. In Nazi Germany, how did normal, decent people behave like monsters, colluding with or actively participating in the murder of innocent people? Why did big US corporates like IBM, Ford and Chrysler work with the Nazis to make the Holocaust possible? If you manage a team or lead an organisation, you need to understand the role played by the saboteur in your workplace and in your own career and life. This book enables leaders and managers to develop their leadership skills by understanding how the unconscious impacts individual, group and social processes. It will also be of use to coaches and organisational consultants working in the areas of teams and performance.
Solace: Life, loss and the healing power of nature
by Catherine DreaSolace is that feeling of calm and comfort, that sense of peace that is all around us when we are open to finding it. Writer and photographer Catherine Drea explores the solace to be found in nature and creativity. She reflects on loss, the cycle of life and the healing power of family and community. She muses on the joy of finding a place to call home, the escape that travel brings and the exhilaration of plunging into our waters – all the while embracing the therapeutic power of observing the ordinary and the everyday. With the passing seasons, her camera captures fleeting moments in nature – the light and lie of the land with its precious wildlife: among them sentinel robins, elusive Irish hares and serene swans. Solace is quite simply a balm for the soul. ‘In this beautiful book Catherine Drea explores deeply emotive issues, calms the mind, soothes the soul, and focuses her sensitive lens on the wonders of the natural world.’ Alice Taylor, author of To School through the Fields
Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction
by Robin Dreeke Cameron StauthAfter two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people--their intentions, their capabilities, their desires and their fears.Dreeke's first book, It's Not All About "Me," has become a cult favorite with readers seeking to build quick rapport with others. His last book, The Code of Trust, was about how to inspire trust in others as a leader. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.Predicting the behavior of others is an urgent need for anyone whose work involves relationships with others, whether it's leading an organization, collaborating with a teammate, or closing a sale. But predictability is not as simple as good and evil, or truth and fiction. Allies might make a promise with every intention of keeping it, not realizing that they will be unable to do so due to some personal shortcoming. And those seeking to thwart your endeavor may not realize how reliable their malevolent tells have become.Dreeke's system is simple, but powerful. For instance, a colleague might have a strong moral code, but do they believe your relationship will be long-term? Even the most upstanding person can betray your trust if they don't see themselves tied to you or your desired result in the long term. How can you determine whether someone has both the skill and will to do what they've said they're going to do? Behaviors as subtle as how they take notes will reveal their reliability.Using this book as their manual, readers will be able to quickly and easily determine who they can trust and who they can't; who is likely to deliver on promises and who will disappoint; and when a person is vested in your success vs when they are actively plotting your demise. With this knowledge they can confidently embark on anything from a business venture to a romantic relationship to a covert operation without the stress of the unknown.
Cancer Schmancer (Biography Ser.)
by Fran DrescherWith her trademark humour, Fran tells of her indefatigable search for answers and the cancer diagnosis that she ultimately beat. But not before a goldmine of humorous insights were revealed to her about what really matters most in life.
Psychotherapy with Gay Men and Lesbians: Contemporary Dynamic Approaches
by Jack Drescher Ann D'Ercole Erica SchoenbergExamine gay and lesbian psychoanalysis from a variety of perspectives! Psychotherapy with Gay Men and Lesbians: Contemporary Dynamic Approaches presents case histories of psychotherapy sessions with gay and lesbian patients, focusing on today's psychoanalytical approaches. Dedicated to enhancing the emotional, psychological, and psychiatric treatment of gay men, lesbians, and bisexuals, the book features prominent analysts with a wide range of clinical and theoretical approaches. The foremost experts in the therapeutic field address issues affecting gay and lesbian patients from psychoanalytic perspectives that respect the patients' sexual identities. Psychotherapy with Gay Men and Lesbians reflects the significant clinical and theoretical changes therapists face in dealing with issues of gender and sexuality. New ways of thinking coexist with traditional theory as paradigm shifts in psychotherapy and psychoanalysis affect the treatment of gay, lesbian, and bisexual patients. This book provides a forum to address those changes through clinical papers and discussions. Psychotherapy with Gay Men and Lesbians includes discussion of case reports that deal with: gay therapists treating gay patients countertransferential enactments of sex and gender in treatment rethinking the meanings of homosexuality psychotherapeutic treatment of gay male patients with AIDS and much more! Psychotherapy with Gay Men and Lesbians is an essential forum for the exchange of clinical information on gay and lesbian psychotherapy. The book is a valuable resource for psychiatrists, psychologists, social work therapists, psychoanalysts, and anyone interested in today's psychoanalytic approaches to homosexuality.
Psychotherapy with Gay Men and Lesbians: Contemporary Dynamic Approaches
by Jack Drescher Ann D'Ercole Erica SchoenbergExamine gay and lesbian psychoanalysis from a variety of perspectives! Psychotherapy with Gay Men and Lesbians: Contemporary Dynamic Approaches presents case histories of psychotherapy sessions with gay and lesbian patients, focusing on today's psychoanalytical approaches. Dedicated to enhancing the emotional, psychological, and psychiatric treatment of gay men, lesbians, and bisexuals, the book features prominent analysts with a wide range of clinical and theoretical approaches. The foremost experts in the therapeutic field address issues affecting gay and lesbian patients from psychoanalytic perspectives that respect the patients' sexual identities. Psychotherapy with Gay Men and Lesbians reflects the significant clinical and theoretical changes therapists face in dealing with issues of gender and sexuality. New ways of thinking coexist with traditional theory as paradigm shifts in psychotherapy and psychoanalysis affect the treatment of gay, lesbian, and bisexual patients. This book provides a forum to address those changes through clinical papers and discussions. Psychotherapy with Gay Men and Lesbians includes discussion of case reports that deal with: gay therapists treating gay patients countertransferential enactments of sex and gender in treatment rethinking the meanings of homosexuality psychotherapeutic treatment of gay male patients with AIDS and much more! Psychotherapy with Gay Men and Lesbians is an essential forum for the exchange of clinical information on gay and lesbian psychotherapy. The book is a valuable resource for psychiatrists, psychologists, social work therapists, psychoanalysts, and anyone interested in today's psychoanalytic approaches to homosexuality.
My Fair Junkie: A Memoir of Getting Dirty and Staying Clean
by Amy DresnerIn the tradition of Blackout and Permanent Midnight, a darkly funny and revealing debut memoir of one woman's twenty-year battle with sex, drugs, and alcohol addiction, and what happens when she finally emerges on the other side. Growing up in Beverly Hills, Amy Dresner had it all: a top-notch private school education, the most expensive summer camps, and even a weekly clothing allowance. But at 24, she started dabbling in meth in San Francisco and unleashed a fiendish addiction monster. Soon, if you could snort it, smoke it, or have sex with, she did. Smart and charming, with Daddy's money to fall back on, she sort of managed to keep it all together. But on Christmas Eve 2011 all of that changed when, high on Oxycontin, she stupidly "brandished" a bread knife on her husband and was promptly arrested for "felony domestic violence with a deadly weapon." Within months, she found herself in the psych ward--and then penniless, divorced, and looking at 240 hours of court-ordered community service. For two years, assigned to a Hollywood Boulevard "chain gang," she swept up syringes (and worse) as she bounced from rehabs to halfway houses, all while struggling with sobriety, sex addiction, and starting over in her forties. In the tradition of Orange Is the New Black and Jerry Stahl's Permanent Midnight, Amy Dresner's My Fair Junkie is an insightful, darkly funny, and shamelessly honest memoir of one woman's battle with all forms of addiction, hitting rock bottom, and forging a path to a life worth living.
Multicultural Manners: Essential Rules of Etiquette for the 21st Century
by Norine DresserBoth highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.
Multicultural Manners: Essential Rules of Etiquette for the 21st Century
by Norine DresserBoth highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.