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Coaching in Times of Crisis and Transformation: How to Help Individuals and Organizations Flourish
by Liz HallCoaching in Times of Crisis and Transformation takes an in-depth look at crisis and change in the world we live in today and discusses its impact on both individuals and organizations. Covering not just coaching in the current crisis but any time of crisis and change, it offers a complete, practical resource for managers and coaches to tackle the challenges effectively. This book can help turn a crisis, whether personal or systemic into an opportunity for transformation. Coaching in Times of Crisis and Transformation covers definitions of crisis from both the individual and organizational perspective, including insights on: adapting to change and finding opportunities in crisis, what neuroscience tells us about our reactions to change, transformative coaching, change models, supporting organizations in crisis and how coaching and mentoring can act as preventative measures against crises.
Coaching In A Week: Be A Great Coach In Seven Simple Steps (TYW)
by Matt SomersCoaching just got easierIn recent years the idea of coaching and the role of coach have made the journey from the sports field, via Human Resources, to become part of everyday managerial life. The terms 'coach' and 'coaching' have become common, even trendy, but both are widely misunderstood. If you ask anyone to define the word 'coach', you will get a wide variety of responses.By using coaching, we can tap into the huge reserves of talent and potential that lie dormant in most people. As managers, we can develop people without having to rely on passing on our own skills and knowledge, which may already be out of date. Using our skills in coaching, we can help our people access their ability without needing more than a basic grasp of the technicalities of their role.This book aims to give you enough knowledge and appreciation of coaching that you can begin to develop your own approach. Each of the seven chapters in Coaching In A Week covers a different aspect of coaching:- Sunday: What is coaching?- Monday: The manager as coach- Tuesday: The key principles of coaching- Wednesday: The coaching ARROW, part 1- Thursday: The coaching ARROW, part 2- Friday: Coaching in context- Saturday: Coaching in organizations
Coaching Into Greatness: 4 Steps to Success in Business and Life
by Kim GeorgeInternationally acclaimed business coach and consultant Kim George provides an easy-to-master process for coaches to bring out innate greatness and achieve peak performance. George introduces a new kind of intelligence quotient, Abundance Intelligence. AQ is the key to living into greatness, moving from a mentality of scarcity to one of abundance. Using her proven four-step process, you will learn to move your clients past their illusions to embrace the abundance aptitudes of self-worth, empathy, self-expression, surrender, actualization, significance, and inquiry. Personal examples, client case studies, and profiles of highly successful individuals demonstrate how the process works and how it helps individuals live into greatness.
Coaching Into Greatness: 4 Steps to Success in Business and Life
by Kim GeorgeInternationally acclaimed business coach and consultant Kim George provides an easy-to-master process for coaches to bring out innate greatness and achieve peak performance. George introduces a new kind of intelligence quotient, Abundance Intelligence. AQ is the key to living into greatness, moving from a mentality of scarcity to one of abundance. Using her proven four-step process, you will learn to move your clients past their illusions to embrace the abundance aptitudes of self-worth, empathy, self-expression, surrender, actualization, significance, and inquiry. Personal examples, client case studies, and profiles of highly successful individuals demonstrate how the process works and how it helps individuals live into greatness.
Coaching jenseits von Tools und Techniken: Philosophie und Psychologie des Coaching aus systemischer Sicht
by Uwe BöningOb Psychologie, Philosophie, Soziologie oder Kunst - all diese Disziplinen und weitere können fundamentales Rüstzeug fürs Coaching bieten. Sie liefern Denkweisen und Ideen, die einen qualitativen und herausfordernden theoretischen Rahmen und kreative Impulse für die Praxis darstellen. Uwe Böning, Coaching-Pionier und -Vordenker, stellt in diesem Buch zentrale Themen aus den genannten Disziplinen zusammen und vermittelt damit ein tieferes Verständnis und einen ganzheitlichen Blick für unterschiedliche Varianten und Qualitätsstufen in der Praxis: Worauf kommt es im Coaching im Kern an? Was macht es nachhaltig erfolgreich? Und was macht den Unterschied zwischen Handwerk und Kunst im Coaching? Es geht um Ideen und Verständnis, Hintergründe und Haltungen - statt um Tools und Techniken. Ein Buch für Coaches und Coaching-Ausbilder, Berater, Führungskräfte und Personalmanager.
The Coaching Kaleidoscope: Insights from the Inside (INSEAD Business Press)
by Manfred Kets de Vries, Laura Guillen, Konstantin Korotov and Elizabeth Florent-TreacyThrough sharing the research methodologies, and describing intervention and change techniques used in leadership development, this book, written by IGLC-INSEAD professors and leadership coaches, contributes to a better understanding of how organizations may go beyond coaching in order to create best places to work.
Coaching Leaders: Guiding People Who Guide Others (J-B US non-Franchise Leadership #373)
by Daniel WhiteCoaching Leaders is written for coaches who are in the challenging position of working with leaders and helping them excel as the top executives and managers in their organizations. The book is filled with illustrative examples from Daniel White’s practice as a successful executive coach. His clients’ stories reveal the human drama of becoming a leader and explore the courageous and fascinating accomplishments these individuals have achieved in order to grow professionally. These stories also clearly show how a skilled coach adjusts to meet an individual client’s personality and targeted challenge. Coaching Leaders includes a wide variety of effective coaching concepts and the information needed to guide leaders and help them maintain the motivation to change; battle anxiety, fear, and resistance; and achieve emotional intelligence.
Coaching & Mentoring For Dummies
by Leo MacLeod Marty BrounsteinInspire people to perform at their best in any workplace environment Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod, shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers—without micromanaging them. Written for today’s changing workplace, the book provides guidance on leading diverse teams, working with younger generations and working remotely. Business is built on relationships, especially in today’s global economy. Coaching and mentoring are more important than ever. This readable guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work. Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces Encourage colleagues to deliver results and guide employees to think for themselves Motivate teams both in person and virtually, and navigate intergenerational issues Be a sounding board for others and get the best out of your teams Foster mentoring relationships that help employees grow and stay engaged in their careers.This is the perfect Dummies guide for anyone who wants to learn the best practices of coaching and mentorship in today’s diverse, digital world.
Coaching & Mentoring For Dummies
by Leo MacLeod Marty BrounsteinInspire people to perform at their best in any workplace environment Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod, shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers—without micromanaging them. Written for today’s changing workplace, the book provides guidance on leading diverse teams, working with younger generations and working remotely. Business is built on relationships, especially in today’s global economy. Coaching and mentoring are more important than ever. This readable guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work. Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces Encourage colleagues to deliver results and guide employees to think for themselves Motivate teams both in person and virtually, and navigate intergenerational issues Be a sounding board for others and get the best out of your teams Foster mentoring relationships that help employees grow and stay engaged in their careers.This is the perfect Dummies guide for anyone who wants to learn the best practices of coaching and mentorship in today’s diverse, digital world.
Coaching Models: for Practitioners and Students of Coaching
by Diane Lennard"In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives." — Tita Theodora Beal, Learning & Development, Pfizer, Inc. "This is a wise book. The essential take-away is simple and profound. Develop, refine, and apply your own (as in ownership) personalized coaching model. Much is provided; nothing is imposed. Readers are invited to reflect on unique and defining experiences, strengths, values, perspectives and style and to begin creating their own ‘work in progress.’ Coaching Models will be a compelling read for experienced coaches and new coach practitioners alike." — Bethene LeMahieu, Ed.D.; Professional Coach and Conversation Conservationist Coaching Models: A Cultural Perspective encourages and assists students and practitioners of business coaching to develop and apply their own coaching models. The entire field of coaching will benefit from having coaches who use their models to continually improve their practice. The first part of this book presents the model development process by looking at the relationship among culture, beliefs, and behavior in the coaching context. It explains the importance of identifying cultural factors that influence the way coaches approach coaching interactions, and their coaching models. The second section provides coaches with information and strategies for developing personalized coaching models, applying them to specific contexts, and reflecting on their interactions to refine their core coaching practices. The third part describes the evolution of the author’s own coaching model—the Performance Coaching Model—and illustrates how one coach incorporates unique perspectives and sets of skills, knowledge, and experience in her coaching practice.
Coaching Models: for Practitioners and Students of Coaching
by Diane Lennard"In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives." — Tita Theodora Beal, Learning & Development, Pfizer, Inc. "This is a wise book. The essential take-away is simple and profound. Develop, refine, and apply your own (as in ownership) personalized coaching model. Much is provided; nothing is imposed. Readers are invited to reflect on unique and defining experiences, strengths, values, perspectives and style and to begin creating their own ‘work in progress.’ Coaching Models will be a compelling read for experienced coaches and new coach practitioners alike." — Bethene LeMahieu, Ed.D.; Professional Coach and Conversation Conservationist Coaching Models: A Cultural Perspective encourages and assists students and practitioners of business coaching to develop and apply their own coaching models. The entire field of coaching will benefit from having coaches who use their models to continually improve their practice. The first part of this book presents the model development process by looking at the relationship among culture, beliefs, and behavior in the coaching context. It explains the importance of identifying cultural factors that influence the way coaches approach coaching interactions, and their coaching models. The second section provides coaches with information and strategies for developing personalized coaching models, applying them to specific contexts, and reflecting on their interactions to refine their core coaching practices. The third part describes the evolution of the author’s own coaching model—the Performance Coaching Model—and illustrates how one coach incorporates unique perspectives and sets of skills, knowledge, and experience in her coaching practice.
Coaching Online: A Practical Guide
by Kate Anthony DeeAnna Merz NagelTranslating traditional coaching methods and competencies for use in the online world, this informative and timely guide shows coaches how to transform their face-to-face practice into one that utilises technological means of communication with clients, mentors, and everyone else associated with their practice. The book offers up-to-the-minute practical and ethical information from two world-expert coaches, leaning on their combined 50 years of experience and study. It covers the practice of online coaching via email, chat, audio/telephone and video methods, as well as the ethics of online coaching (including an ethical framework), case material, supervision, mentoring and training, and a look into the future of the coaching profession in light of technological developments and the culture of cyberspace. Whether you are a coach-in-training or established Coaching Master, this book is an accessible and invaluable tool for taking and maintaining your coaching services online.
Coaching Online: A Practical Guide
by Kate Anthony DeeAnna Merz NagelTranslating traditional coaching methods and competencies for use in the online world, this informative and timely guide shows coaches how to transform their face-to-face practice into one that utilises technological means of communication with clients, mentors, and everyone else associated with their practice. The book offers up-to-the-minute practical and ethical information from two world-expert coaches, leaning on their combined 50 years of experience and study. It covers the practice of online coaching via email, chat, audio/telephone and video methods, as well as the ethics of online coaching (including an ethical framework), case material, supervision, mentoring and training, and a look into the future of the coaching profession in light of technological developments and the culture of cyberspace. Whether you are a coach-in-training or established Coaching Master, this book is an accessible and invaluable tool for taking and maintaining your coaching services online.
Coaching People through Organizational Change: Practical Tools to Support Employees through Business Transformation
by Sue Noble Amy TarrantHow can I coach employees effectively when business change is constant? What tools and techniques can I use both in-person and remotely? How can I reduce the stress caused by business transformation to boost productivity and wellbeing? Coaching People through Organizational Change is a practical guide for professional coaches and managers alike. It is specifically designed to support those coaching employees during uncertain times in a new world of work which is in a constant state of flux. It outlines what organizational change is, the different forms it can take and how to use evidenced-based coaching techniques to support the delivery of lasting business change. It will help those coaching to develop a greater understanding of how the brain makes decisions and adjusts to change and provides practical advice and guidance that can be used to deliver the most effective coaching intervention.Including over 20 tools and frameworks each supported by a suggestion for what type of organizational change the activity is best suited for, this is invaluable reading for anyone responsible for coaching and talent development whether as a professional coach or a line manager. Including country-agnostic advice that can be used with employees both in-person and remotely, this book will help to reduce stress and presenteeism and to boost productivity, performance, resilience and wellbeing.
Coaching Physicians and Healthcare Professionals: Supporting Workplace Wellbeing and High-Quality Care
by Veronique Haynal René ChioléroThis important volume applies the practice of professional coaching to the hospital setting specifically, imparting the authors’ rich experience of coaching healthcare providers to other coaches working within the field. The book details how coaches can tailor their skills to the complex world of the modern hospital where physicians, nurses, medico-technical staff, managers, and administrators must carefully coordinate their efforts to be successful in high-stakes situations. It moves through the various stages of coaching, starting from the initial contact with management to the different applications of individual and team coaching, addressing common client issues including failing leadership, crisis, conflict, violence, and burnout. Each chapter includes clinical vignettes and theoretical ideas supported by field-specific research and literature. The book’s final reflection proposes changes to be considered to improve the functioning of hospital care teams, job satisfaction of healthcare professionals, and, ultimately, patient outcomes. Coaching Phsycians and Healthcare Professionals is essential reading for professional coaches and mentors active in the hospital setting, as well as coaches in training, consultants, and all hospital professionals.
Coaching Physicians and Healthcare Professionals: Supporting Workplace Wellbeing and High-Quality Care
by Veronique Haynal René ChioléroThis important volume applies the practice of professional coaching to the hospital setting specifically, imparting the authors’ rich experience of coaching healthcare providers to other coaches working within the field. The book details how coaches can tailor their skills to the complex world of the modern hospital where physicians, nurses, medico-technical staff, managers, and administrators must carefully coordinate their efforts to be successful in high-stakes situations. It moves through the various stages of coaching, starting from the initial contact with management to the different applications of individual and team coaching, addressing common client issues including failing leadership, crisis, conflict, violence, and burnout. Each chapter includes clinical vignettes and theoretical ideas supported by field-specific research and literature. The book’s final reflection proposes changes to be considered to improve the functioning of hospital care teams, job satisfaction of healthcare professionals, and, ultimately, patient outcomes. Coaching Phsycians and Healthcare Professionals is essential reading for professional coaches and mentors active in the hospital setting, as well as coaches in training, consultants, and all hospital professionals.
Coaching Practiced: Theory, Research And Practice (BPS Textbooks in Psychology)
by David Tee Jonathan PassmoreCOACHING PRACTICED Explore the foundations of evidence-based approaches to coaching A collection of the best papers over the last 15 years from the journal The Coaching Psychologist. In Coaching Practiced: Coaching Psychology Tools, Techniques, and Evidence-Based Approaches for Coaches, a team of distinguished researchers delivers an insightful and complete handbook for practicing coaches. From wellbeing to the workplace, coaches of all stripes will find a fulsome discussion of effective methods, strategies, and frameworks for coaching clients. In the book, the editors include contributions from leading experts that discuss a wide variety of essential topics in the field, including cognitive approaches, motivational interviewing, solution-focused coaching, mindfulness approaches, narrative coaching, and the influence of positive psychology in the field of coaching. In this accessible and comprehensive resource, readers will also find: A thorough introduction to the psychology of coaching, including available frameworks In-depth examinations of reflective practice and professional development, including reflective journaling Comprehensive discussions of wellbeing coaching, including health and life coaching Fulsome explorations of workplace coaching, including the Lead, Learn, and Grow Model Perfect for organizational and athletic leaders, Coaching Practiced: Coaching Psychology Tools, Techniques, and Evidence-Based Approaches for Coaches will also earn a place in the libraries of professional coaches, managers, executives, and others.
Coaching Practiced (BPS Textbooks in Psychology)
by David Tee Jonathan PassmoreIn Coaching Practiced: Coaching Psychology Tools, Techniques, and Evidence-Based Approaches for Coaches, a team of distinguished researchers delivers an insightful and complete handbook for practicing coaches. From wellbeing to the workplace, coaches of all stripes will find a fulsome discussion of effective methods, strategies, and frameworks for coaching clients. In the book, the editors include contributions from leading experts that discuss a wide variety of essential topics in the field, including cognitive approaches, motivational interviewing, solution-focused coaching, mindfulness approaches, narrative coaching, and the influence of positive psychology in the field of coaching.
Coaching Presence: Building Consciousness and Awareness in Coaching Interventions
by Maria Iliffe-WoodOne of the hallmarks of maturity as a coach is awareness of how your values, beliefs, and other factors affect your coaching interventions. It takes skill to notice these influences which can manifest both physically and mentally during coaching, while simultaneously ensuring a client focused approach. Coaching Presence examines how self-awareness can be built across key aspects of coaching practice, introducing a model that will help you make a conscious and deliberate choice for every approach or intervention that you use with your client. It explores how, by paying close attention to the motivations behind every coaching choice, you can minimize the unconscious negative influences and bias to produce the best outcome for the client and their wider system. It will also help you recognize when conscious visibility expressed explicitly to the client may actually be the best coaching solution. An online supporting resource includes a 'Leader as Mediator' white paper.
Coaching Presence: Building Consciousness and Awareness in Coaching Interventions
by Maria Iliffe-WoodOne of the hallmarks of maturity as a coach is awareness of how your values, beliefs, and other factors affect your coaching interventions. It takes skill to notice these influences which can manifest both physically and mentally during coaching, while simultaneously ensuring a client focused approach. Coaching Presence examines how self-awareness can be built across key aspects of coaching practice, introducing a model that will help you make a conscious and deliberate choice for every approach or intervention that you use with your client. It explores how, by paying close attention to the motivations behind every coaching choice, you can minimize the unconscious negative influences and bias to produce the best outcome for the client and their wider system. It will also help you recognize when conscious visibility expressed explicitly to the client may actually be the best coaching solution. An online supporting resource includes a 'Leader as Mediator' white paper.
Coaching Questions for Every Situation: A Leader's Guide to Asking Powerful Questions for Breakthrough Results
by Jeremy Kourdi**Powerful coaching questions to get the best out of any situation.**In coaching, questions are the route to progress. Questions enable the people being coached to arrive at their own solutions and, crucially, to 'own' them as well. The effectiveness of this tool applies to anyone in a coaching role, whether as a leader, a professional coach, or a people management executive. A good question, asked at the right moment, can be transformative. Great questions allow coaches to influence, develop and shape someone's thinking far beyond that of their own knowledge or area of expertise, propelling the learner to new levels of insight, awareness, action and effectiveness. Coaching Questions for Every Situation delivers bags of context-specific questions to leaders and coaches right when they need them most, equipping them with the essential tools to deal with a difficult situation, raise performance or offer a moment of motivation. It includes sections on both virtual coaching and coaching across cultures.The book explains the guiding principles behind great questions as well as the pitfalls to avoid, serving as a practical guide to becoming a highly effective questioner.
Coaching Researched: A Coaching Psychology Reader for Practitioners and Researchers (BPS Textbooks in Psychology)
by Jonathan Passmore David TeeA comprehensive review of the practice and most recent research on coaching Coaching Researched: Using Coaching Psychology to Inform Your Research and Practice brings together in one authoritative volume a collection to the most noteworthy papers from the past 15 years from the journal International Coaching Psychology Review. Firmly grounded in evidence-based practice, the writings are appropriate for the burgeoning number of coaching researchers and practitioners in business, health, and education. The contributors offer a scientific framework to support coaching’s pedagogy and they cover the sub-specialties of the practice including executive, health, and life coaching. The book provides a comparative analysis in order to differentiate coaching from other practices. Comprehensive in scope, the book covers a wide-range of topics including: the nature of coaching, coaching theory, insights from recent research, a review of various coaching methods, and thoughts on the future of coaching. This important book: Offers a collection of the most relevant research in the last 15 years with commentary from the International Coaching Psychology Review journal’s chief editor Contains information on both the theory and practice of the profession Includes content on topics such as clients and coaching, an integrated model of coaching, evidence-based life coaching, and much more Presents insights on the future of coaching research Written for students, researchers, practitioners of coaching in all areas of practice, Coaching Researched offers an accessible volume to the most current evidenced-based practice and research.
Coaching Researched: A Coaching Psychology Reader for Practitioners and Researchers (BPS Textbooks in Psychology)
by Jonathan Passmore David TeeA comprehensive review of the practice and most recent research on coaching Coaching Researched: Using Coaching Psychology to Inform Your Research and Practice brings together in one authoritative volume a collection to the most noteworthy papers from the past 15 years from the journal International Coaching Psychology Review. Firmly grounded in evidence-based practice, the writings are appropriate for the burgeoning number of coaching researchers and practitioners in business, health, and education. The contributors offer a scientific framework to support coaching’s pedagogy and they cover the sub-specialties of the practice including executive, health, and life coaching. The book provides a comparative analysis in order to differentiate coaching from other practices. Comprehensive in scope, the book covers a wide-range of topics including: the nature of coaching, coaching theory, insights from recent research, a review of various coaching methods, and thoughts on the future of coaching. This important book: Offers a collection of the most relevant research in the last 15 years with commentary from the International Coaching Psychology Review journal’s chief editor Contains information on both the theory and practice of the profession Includes content on topics such as clients and coaching, an integrated model of coaching, evidence-based life coaching, and much more Presents insights on the future of coaching research Written for students, researchers, practitioners of coaching in all areas of practice, Coaching Researched offers an accessible volume to the most current evidenced-based practice and research.
Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives
by Keith RosenSales training doesn’t develop sales champions. Managers do. The secret to developing a team of high performers isn’t more training but better coaching. When managers effectively coach their people around best practices, core competencies and the inner game of coaching that develops the champion attitude, it makes your training stick. With Keith Rosen’s coaching methodology and proven L.E.A.D.S. Coaching Framework™ used by the world’s top organizations, you’ll get your sales and management teams to perform better - fast. Coaching Salespeople into Sales Champions is your playbook to creating a thriving coaching culture and building a team of top producers. This book is packed with case studies, a 30 Day Turnaround Strategy for underperformers, a library of coaching templates and scripts, as well as hundreds of powerful coaching questions you can use immediately to coach anyone in any situation. You will learn how to confidently facilitate powerful, engaging coaching conversations so that your team can resolve their own problems and take ownership of the solution. You’ll also discover how to leverage the true power of observation and deliver feedback that results in positive behavioral changes, so that you can successfully motivate and develop your team and each individual to reach business objectives faster. Winner of Five International Best Book Awards, Coaching Salespeople Into Sales Champions is your tactical, step-by-step playbook for any people manager looking to: Boost sales, productivity and personal accountability, while reducing your workload Conduct customer/pipeline reviews that improve forecast accuracy, customer retention and uncover new selling opportunities Achieve a long term ROI from coaching by ensuring it’s woven into your daily rhythm of business Design, launch and sustain a successful internal coaching program Turn-around underperformers in 30 days or less Build deeper trust and handle difficult conversations by creating alignment around each person’s goals and your objectives Coach and retain your top performers Collaborate more powerfully and communicate like a world-class leader Training develops salespeople. Coaching develops sales champions. Your new competitive edge.
Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives
by Keith RosenSales training doesn’t develop sales champions. Managers do. The secret to developing a team of high performers isn’t more training but better coaching. When managers effectively coach their people around best practices, core competencies and the inner game of coaching that develops the champion attitude, it makes your training stick. With Keith Rosen’s coaching methodology and proven L.E.A.D.S. Coaching Framework™ used by the world’s top organizations, you’ll get your sales and management teams to perform better - fast. Coaching Salespeople into Sales Champions is your playbook to creating a thriving coaching culture and building a team of top producers. This book is packed with case studies, a 30 Day Turnaround Strategy for underperformers, a library of coaching templates and scripts, as well as hundreds of powerful coaching questions you can use immediately to coach anyone in any situation. You will learn how to confidently facilitate powerful, engaging coaching conversations so that your team can resolve their own problems and take ownership of the solution. You’ll also discover how to leverage the true power of observation and deliver feedback that results in positive behavioral changes, so that you can successfully motivate and develop your team and each individual to reach business objectives faster. Winner of Five International Best Book Awards, Coaching Salespeople Into Sales Champions is your tactical, step-by-step playbook for any people manager looking to: Boost sales, productivity and personal accountability, while reducing your workload Conduct customer/pipeline reviews that improve forecast accuracy, customer retention and uncover new selling opportunities Achieve a long term ROI from coaching by ensuring it’s woven into your daily rhythm of business Design, launch and sustain a successful internal coaching program Turn-around underperformers in 30 days or less Build deeper trust and handle difficult conversations by creating alignment around each person’s goals and your objectives Coach and retain your top performers Collaborate more powerfully and communicate like a world-class leader Training develops salespeople. Coaching develops sales champions. Your new competitive edge.