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Research Handbook on Services Management


This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and service robots, and their potential impact. Edited by the late Mark M. Davis, it represents an early foray into the new frontier of services management and provides insights into the future of the field.Drawing together expert service researchers, the Research Handbook begins with an analysis of service strategy and operations management, before moving on to explore service innovation and design, serving customers, healthcare services and artificial intelligence in service. Chapters explore a wide range of topics including scarcity strategies, perceived justice in services, the role of culture and religion in service provision, and the implications of Covid-19 on healthcare service operations. The book concludes with a reflection on the fourth industrial revolution that is occurring now and the understanding of services in an era of advanced technologies.Addressing emerging challenges and opportunities, this Research Handbook will be critical reading for scholars and advanced students of services management and information systems. It will also be beneficial for practitioners and business managers in service industries.

Research Handbook on Shareholder Inspection Rights: A Comparative Perspective (Research Handbooks in Corporate Law and Governance series)


Shareholder inspection rights form an important tool for shareholder protection. They offer shareholders seeking information private access to specific books and records of the company that are otherwise not publicly available. While there has been a discourse on the topic in some jurisdictions such as Delaware (USA), it has not received scholarly treatment at an international level. This Research Handbook seeks to alter that, and signifies the first endeavor to engage in a comprehensive and comparative analysis of shareholder inspection rights across 19 different jurisdictions representing five continents.Themes emerging from the study include the historical evolution of inspection rights, the statutory design of the inspection regime, how inspection rights interact with disclosure norms under securities regulation, and the manner in which inspection rights are actually utilized by shareholders. While there is some commonality among jurisdictions, the larger story is one of divergence, which is understandable since local needs tend to drive the design and operation of the regime.The Research Handbook on Shareholder Inspection Rights is invaluable to academics, scholars, and students working in the area of corporate law and governance, legal practitioners working in corporate law and, in particular, shareholder litigation and regulators and government bodies overseeing the corporate sector, including corporate and securities regulators.

Research Handbook on Social Media and Society


As social media scholarship matures, early optimism has been replaced by a more complex and arguably gloomier picture of the role of digital media platforms in our lives. This incisive Research Handbook showcases the academic community’s responses to key societal challenges posed by evolving social media ecologies.Multidisciplinary and international in outlook, leading contributors present wide-ranging and balanced coverage of social media research, including non-Western settings and the Global South. Chapters explore emerging interdisciplinary research methods which support the increasingly sophisticated, theoretical understanding in the field. They also debate the complex ethical issues confronting social media scholars today.Students and early career researchers in communications, digital media and sociology will find this a highly valuable book. Due to its inclusion of diverse contexts and locales, this book will also be of interest to experienced researchers and academics.

Research Handbook on Society and Mental Health


This engaging Research Handbook offers a comprehensive overview of research on social factors and mental health, examining how important it is to consider the social context in which mental health issues develop. It illustrates how social factors contribute to problems with mental health and how society, in turn, responds to people diagnosed with psychiatric disorders. Expert contributors provide an in-depth review of the history of social factors and mental health, and also discuss how boundaries between disorders such as bipolar and borderline personality disorder can be blurred and contested. Past and current social factors are thoroughly reviewed such as refugee mental health, stressors linked to discrimination based on race, gender or sexual orientation, exposure to police violence and the impact of the recent COVID-19 pandemic. The challenges and stigma faced by those diagnosed with disorders, alongside prejudices and discrimination in the health care system are also examined. The Research Handbook on Society and Mental Health will be an excellent resource for scholars studying social issues in relation to mental health or illness and researchers wishing to take an interdisciplinary approach by studying biopsychosocial factors. Mental health providers interested in well-rounded learning and those people experiencing and living with mental illness will find the alternative viewpoints to mainstream psychiatry and psychology informative and illuminating.

Research Handbook on Soft Law (Research Handbooks in Law and Politics series)


This pioneering Research Handbook provides a comprehensive and in-depth scholarly overview of the field of soft law, exploring the scope of current thinking in the field as well as proposing future pathways for soft law research. Organized into four broad themes, the Research Handbook offers important and unique insights into the dynamic and complex nature of soft law. The first section delves into the conceptual history and development of soft law. Second, the Handbook explores the disciplinary understandings of soft law, examining how scholars from different fields investigate the topic. The third theme focuses on the public and private actors and institutions involved in soft law-making, providing a detailed analysis of the complex relationships that shape soft law. Finally, the fourth theme explores the role of soft law in addressing major global societal challenges, including among others climate change, gender inequality, and the regulation of artificial intelligence. This Research Handbook will be a key resource for students and scholars in constitutional and administrative law, public international law, regulation and governance, public administration and policy, and law and politics. Practitioners and policymakers seeking to better understand the role of soft law in domestic and international law, policy and governance will also find this book beneficial.

Research Handbook on Sport and COVID-19


This timely Research Handbook examines sport-related research and analysis pertaining to how the sport industry has been impacted by the Covid-19 pandemic. Taking stock of the changes over the course of the pandemic, it also provides key insights into how the sport industry and its stakeholders might move forward in post-pandemic times. Organized into six parts, the first half of the book explores the areas of sport management, sport communication, and sport marketing, while the final three parts analyze sport events, sport stakeholders, and sport and society. Expert international contributors delve into a wide array of topics related to the sport industry including athletes, clubs, leagues, and brand and sport management to illuminate how the pandemic has influenced these aspects of sport. Offering a comprehensive analysis of how Covid-19 has affected the sport industry, this Research Handbook will be a key resource for business and management scholars and advanced students with a particular interest in sport, health, and well-being. Its use of global case studies will also be beneficial for sport managers and practitioners in this field.

Research Handbook on Sports and Society


This state-of-the-art Research Handbook provides a challenging and critical examination of the complex issues surrounding sports in contemporary societies. Featuring contributions from world-leading scholars, it focuses upon the impact of their research, together with significant social issues and controversies in sport. International and comprehensive, the Research Handbook is organised around the key themes of governance, economics, events, the athletes and the future. Chapters examine the various theoretical and methodological approaches undertaken by the contributors and outline the current state of knowledge, to demonstrate the social and economic impact of academic research, as well as the constraints on research influence. Written during the global coronavirus pandemic, chapters also reflect on the way in which the public health crisis has exposed social issues and fragilities. The Research Handbook on Sports and Society will be a beneficial read for students of all levels studying sports science, sociology and public policy. The insights offered by established researchers will aid students in further understanding key methodologies, and opportunities and challenges for research. They also include recommendations for future policy and practice grounded in substantial research evidence.

Research Handbook on Strategic Communication


Strategic communication as a research field and a professional practice is becoming increasingly relevant for organizations. Bringing together contributions from almost 60 leading international scholars, this dynamic Research Handbook on Strategic Communication is a timely contribution to a vivid and developing academic field. Divided into three key parts – fundamentals, perspectives, and processes – the Research Handbook provides a holistic overview of target-oriented communication in and between organizations and society. The Handbook begins by addressing core issues in the discipline, introducing theories of communication, strategy, propaganda, and the public sphere. Chapters further explore strategic communication from a range of institutional, democratic, spatial, gendered, professional, and technological perspectives. The final section covers an extensive array of strategic communication processes, from corporate branding, communication management, and public diplomacy to corporate social responsibility, political communication, and social media. Offering an advanced overview of relevant theories, concepts, and methods in strategic communication, this comprehensive Research Handbook will be an essential resource for graduate students and scholars of communication studies, sociology, social psychology, organizational theory, marketing, and public relations. Practitioners will benefit from its combination of theoretical and practical insights.

Research Handbook on Strategic Entrepreneurship (Research Handbooks in Business and Management series)


This Research Handbook provides a solid foundation for exploring the vibrant field of strategic entrepreneurship, with an examination of important topics from theoretical, psychological and economic perspectives.Analysing new directions for future research, this Research Handbook spans the comprehensiveness of the field and offers insights into specific topic areas within strategic entrepreneurship including historical cognition, ethnomethodology and the strategic entrepreneurial mind. With contributions from scholars across diverse backgrounds, the Research Handbook not only critically analyses existing research at the intersection of strategy and entrepreneurship, but also identifies new avenues for future inquiry. The editors provide useful guidance for travelling new paths within the domain of strategic entrepreneurship research, and across other disciplines, based upon distinct theoretical foundations.PhD students, scholars, and researchers alike who want to investigate further into strategic entrepreneurship in depth as well as uncharted territories, will find this Research Handbook a valuable resource.

Research Handbook on Surrogacy and the Law (Research Handbooks in Family Law series)


This essential Research Handbook provides a multifaceted exploration of surrogacy and the law, examining a variety of critical yet under-researched perspectives including globalisation, power, gender, sexual orientation, genetics, human rights and family relations.Bringing together diverse, expert contributors, this contemporary Research Handbook covers four distinct topics: surrogacy and rights, the interplay between surrogacy and different areas of the law, cross-border aspects, and regional perspectives. Building on case studies from a multitude of countries, astute authors tackle significant issues related to surrogacy in their legal context, as well as their theoretical, cultural and political complexities.The Research Handbook on Surrogacy and the Law will be a crucial resource for scholars and students specialising in family law, as well as those interested in human rights law, health law, social science and social policy. Highlighting avenues for future research and legislation, it will also be beneficial to legal practitioners and national and international policymakers in the field.

Research Handbook on the Arms Trade


This comprehensive Research Handbook examines the key drivers of the arms trade, mapping the main trends in Asia, Europe, the Middle East, Africa and Latin America. It also explores the principal defence markets internationally, including the US, China, India, Russia and the UK in greater detail. Across twenty-six chapters, international experts assess the central drivers of the arms trade, such as the insecurities of small states in an increasingly realist world of power politics, the continued presence of conflict, technological change and the presence of corruption. Analysing critical issues from the future of air and naval power and their implications for the trade to the impact of emerging technology and the prospects for arms control, the chapters raise a number of central issues as to the challenges and future direction of the arms trade. The Research Handbook concludes that defence spending and procurement have remained paramount and on a general upward trend since the Cold War, particularly in Asia and the Middle East. This Research Handbook will be a valuable resource for academics and students of international relations, security studies and political science. Its global approach will also be beneficial for arms policy analysts and defence professionals.

Research Handbook on the Belt and Road Initiative


This timely Research Handbook investigates the radically transformative impact of the Belt and Road Initiative (BRI), addressing key questions regarding its economic, political and strategic consequences: What does the Chinese government hope to achieve with the BRI? How have recipient states responded? And what are its potential opportunities and risks?Bringing together prominent international scholars and analysts, this Research Handbook arrives at a critical time in the infrastructural development of the BRI, shedding light on its influence in the future of global politics and economics. Chapters unpack the role of the BRI in Chinese foreign policy, placing infrastructural development at the centre of regional affairs, great power dynamics and economic and investment trends. Employing geopolitical and diplomatic modes of investigation, it offers critical and holistic views of the progress and challenges of the BRI’s implementation and its implications on the world stage.Providing an innovative global viewpoint on the BRI, this Research Handbook offers cutting-edge perspectives for scholars and students of political science, particularly those investigating the latest developments in Chinese domestic and foreign policy. Its practical insights and broad empirical analysis will also benefit policymakers and think tank analysts working in the field.Huiyao Wang, Center for China and Globalization (CCG)

Research Handbook on the Enforcement of EU Law (Research Handbooks in European Law series)


This comprehensive Research Handbook investigates the success of EU law enforcement processes. Going beyond traditional analyses of administrations and courts in isolation, it focuses on the increased cooperation seen between national and EU authorities, and on the widening variety of means used to enhance compliance with EU norms.Bringing together leading experts from law, political science, economics and socio-legal studies, this Research Handbook provides a state-of-the-art analysis of EU enforcement laws, policies, and scholarship. It presents conceptual, institutional, and sectoral perspectives on EU law enforcement, advancing existing knowledge on why, when, and how laws are being followed or disobeyed. Contributors explore enforcement in specific EU policy areas, including foreign relations, economic policy, the internal market, competitiveness, and citizen rights. It argues that an overarching EU enforcement strategy would be more successful than the current model of diverse methods of enforcement in different policy areas.Employing multi-dimensional and comparative approaches, the Research Handbook on the Enforcement of EU Law will be a valuable resource for scholars of European law and politics, public administration, governance, and compliance. It will also be a useful guide for public officials seeking to (re)design and assess effective and enforceable policies.

Research Handbook on the Governance of Projects (Research Handbooks in Business and Management series)


This cutting-edge Research Handbook provides a comprehensive overview of research on the governance of projects. Spanning different sectors, project types, and organizational hierarchies, it delves into diverse theoretical and practical approaches to the governance of projects, identifying valuable new phenomena for future study.Through diverse case studies, chapters cover all aspects of the governance of projects, including theories of governance, governance approaches, mechanisms, and situational contingencies. It examines the governance of individual projects, groups of projects, megaprojects, and inter-organizational project networks in turn. Expert contributors explore key issues such as governance for sustainable development programs, benefit management, social value creation, ethical governance, and meta-governance. Drawing insights from industry, academia and the public sector, the Research Handbook provides a toolkit of resources that can be applied in diverse contexts.Covering a wide range of approaches to the governance of projects, this Research Handbook will be a valuable guide for academics and students in governance, business, management, and organizational innovation. With extensive case studies illustrating how theories of governance can be practically applied, it will also be a useful resource for practicing managers seeking to develop their governance strategies.

Research Handbook on the Institutions of Global Migration Governance (Elgar Handbooks in Migration)


Drawing together the work of leading researchers from various disciplines and backgrounds, this illuminating Research Handbook contributes to a revitalised understanding of migration governance. It introduces novel debates regarding how actors and institutions shape significant migration dynamics. This erudite Research Handbook features a systematic review of the analytical framework of global migration governance. Chapters identify and explain key institutions involved in global migration, focusing on changes in patterns and actor behaviours. Key actors explored in the Research Handbook include international organisations, migrant networks, civil society groups, smuggling cartels, religious transnational organisations, security firms and trade unions. Ultimately, it aims to contribute to a renewed understanding of migration drivers and proceedings. Students and advanced scholars of international relations and politics studying topics such as migration policy will find this thorough Research Handbook to be incredibly valuable. Experts and agents of international and non-government organisations will additionally find it to be beneficial.

Research Handbook on the International Law of Indigenous Rights (Research Handbooks in International Law series)


This ground-breaking Research Handbook provides a state-of-the-art discussion of the international law of Indigenous rights and how it has developed in recent decades. Drawing from their extensive knowledge of the topic, leading scholars provide strong general coverage and highlight the challenges and cutting-edge issues arising for Indigenous peoples. Offering readers an engaging review of ongoing lawmaking, adoption and implementation processes from both a global and regional perspective, it also investigates the important elements of Indigenous rights and economic issues, including trade, investment and economic growth. Furthermore, it offers timely coverage of environmental rights, land and natural resources. This essential Handbook will provide a useful discussion point for practitioners on Indigenous rights developments and scholars looking for an innovative approach on cutting-edge issues. Policymakers wanting to understand the major issues with the implementation of the UN Declaration on the Rights of Indigenous People (UNDRIP) will also find this invaluable.

Research Handbook on the Law and Economics of Trademark Law (Research Handbooks in Law and Economics series)


This discerning and detailed Research Handbook examines the law of trademarks, unfair competition, and dilution from a variety of law and economics perspectives. With a comprehensive exploration of trademarks and trademark law, it provides an excellent illustration of the analytical diversity that the law and economics approach can bring to legal issues.The Research Handbook investigates the law and economics of trademark enforcement and of alternative enforcement mechanisms. With chapters exploring the strengths, weaknesses, and insights of law and economics as applied to trademark law generally, this Research Handbook revisits and expands some of the leading law and economics analyses of trademark law. Chapters also include a series of case studies that examine the law and economics of trademark protection in specific industries or through specific trademark doctrine.Meticulously written by internationally renowned experts in the field, this Research Handbook will prove to be a useful resource for academics interested in law, business, and marketing. Trademark law professionals and practitioners will also find this to be a beneficial read.

Research Handbook on the Law and Politics of Migration (Research Handbooks in Law and Politics series)


As the law and politics of migration become increasingly intertwined, this thought-provoking Research Handbook addresses the challenge of analysing their relationship. Discussing the evolving theoretical approaches to migration, it explores the growing attention given to the legal frameworks for migration and the expansion of regulation, as migration moves to the centre of the global political agenda. The Research Handbook demonstrates that the overlap between law and politics puts the rule of law at risk in matters of migration as advocates around the globe increasingly turn to law to address the challenges of new migration politics. Presenting a fresh mapping of current issues in the field, it focusses on institutions of migration and analyses the securitization of migration management and the strengths and weaknesses of the Global Compact for Safe, Orderly and Regular Migration. Written by leading scholars specialising in a range of disciplines, the Research Handbook on the Law and Politics of Migration will be an illuminating read for academics and students of migration studies with backgrounds in law, politics, criminology, sociology, history, geography and beyond.

Research Handbook on the Law of Professional Football Clubs


This original Research Handbook examines the key legal aspects of a professional football club’s actions. Reflecting also on the role of key governing bodies such as UEFA, the Handbook informs and contributes to the ongoing debate surrounding the governance and behaviours of professional football clubs. By placing professional clubs at the centre of the analysis, the Handbook offers an extensive overview of how law, particularly at a European level, is applied to professional football. Chapters explore key actors within the industry, from prominent governing bodies to players, examining how significant club changes such as transfers affect the economic and legal management of clubs. At a time when professional football is coming under increasing scrutiny, this Handbook will encourage critical thinking on the future of clubs’ design, organisation and function. This illuminating Research Handbook will be of interest to law and business students endeavouring to investigate sports law and governance. It will additionally be beneficial to policymakers, along with legal and business actors, who are working with professional football clubs and seeking to reflect critically on industry features and legalities.

Research Handbook on the Politics of Constitutional Law (Research Handbooks in Law and Politics series)


Constitutional law is a ‘semi-autonomous’ discipline, where texts and doctrines are completely and complexly intertwined with the political systems within which constitutional law is found. This timely Research Handbook develops the idea that understanding constitutional law means understanding constitutional politics as well.Using both comparative and political analysis, this forward-looking reference work deals with the politics of constitutional law around the world, delivering global treatment of the politics of constitutional law across issues, regions and legal systems. The chapters are meticulously organised around ‘foundations’, ‘structures’, ‘rights’ and ‘futures’, providing a well-rounded overview of the topic and noting the key recent developments in the field. The distinction between law and politics is of course a contested one and the selection of prominent established and emerging scholars and contributors to this Handbook implicitly offer varying perspectives on it.Offering an innovative, critical approach to an array of key concepts and topics, this book will be a key resource for both legal scholars and political science scholars. Students with interests in law and politics, constitutions, legal theory and public policy will also find this a beneficial companion.

Research Handbook on the Politics of Human Rights Law (Research Handbooks in Law and Politics series)


International human rights law is undoubtedly intertwined with politics. This Research Handbook explores and provokes reflection on how politics impacts human rights legislation and, conversely, how human rights law shapes politics and the functioning of the state.Bringing together leading international scholars in human rights law and politics, the Research Handbook provides theoretical reflections and empirical analyses across the areas of governance and policies and examines the implementation mechanisms of human rights law in national and international jurisdictions. Chapters discuss issues such as the mobilization of human rights in developing countries, the politics of torture and resource allocation, and the influence of politics on international institutions. It also presents a critical analysis of the human rights regimes in Africa, Asia, Europe and the Middle East, and how the state works in ways which respect the ethics and values of human rights law.Providing a comprehensive overview of the reciprocal relationship between politics and human rights legislation, this Research Handbook will be essential reading for students and academics in human rights, international politics, law and politics, and public policy.

Research Handbook on the Sociology of Emotion: Institutions and Emotional Rule Regimes (Research Handbooks in Sociology series)


The Research Handbook on the Sociology of Emotion investigates the role of emotions in key institutions understood as the frames and fabrics of society. It takes a critical look at society-framing institutions such as the state, the military, the market, and international organizations. The Research Handbook presents Marxist, Simmelian and Eliasian theory to explore contemporary institutions as emotional rule regimes operating at individual, institutional and structural levels. Chapters question cognitivist approaches to the state, courts, social sciences, the workplace, nationalism, education, migration, cross-border family, and religion, investigating the ambivalent and conflicting emotions associated with each and shedding light on the emotional logics intertwined with institutional work. Taking stock of what the sociology of emotions teaches us about the institutions, societies, and states in which we live, the Research Handbook formulates a novel agenda for future research in this burgeoning field. Highlighting the emotional cultures and emotional rule regimes nested in institutions, this innovative Research Handbook will be a thought-provoking read for students and scholars of sociology and sociological theory, cultural sociology, sociology of emotions and social psychology.

Research Handbook on the Sociology of Globalization (Research Handbooks in Sociology series)


Talk about globalization is all around us. It is far rarer that suitable definitions of what globalization is, and accounts of the many ways in which global connections and interdependencies affect and shape us, are provided. This is precisely what this Research Handbook offers: sociological conceptualizations of what globalization entails; interdisciplinary approaches to its many dimensions; critical analyses of today’s complex interplays of the global, the local and the political; up-to-date empirical accounts of the effects of globalization on life courses in contemporary societies and cutting-edge discussions of the historical, methodological and ethical questions our global interconnections present for the social sciences. This Research Handbook takes stock of the state of the art in sociological research on globalization and the contributors outline future trajectories for this, one of the most pressing and challenging sociological themes of our time.

Research Handbook on the Sociology of Law (Research Handbooks in Law and Society series)


This unique Research Handbook maps the historical, theoretical, and methodological concepts in sociology of law, exploring the rich and complex nature of this area of research. It argues that sociology of law flourishes due to its strong capacity for interdisciplinary engagement and links to other scientific concepts, methodologies and research fields. Composed as a set of enquiries into the current state of sociology of law, expert contributions cover diverse themes such as inequality and discrimination, crime and punishment, and social justice. Reflecting on recent publications in law and society, socio-legal studies and interdisciplinary law research, the Research Handbook revisits the specific role of sociology of law, its disciplinary boundaries and its relationship to both legal and social sciences. The comprehensive nature of the Research Handbook on the Sociology of Law will appeal to law and social justice practitioners and scholars, as well as students in legal and social science fields who are looking to understand current trends and future research in the discipline.

Research Handbook on the Sociology of Migration (Research Handbooks in Sociology series)


Adeptly navigating one of the most pressing issues on the current global agenda, this topical Research Handbook provides a comprehensive and research-based exploration of the sociology of migration. As well as highlighting the field’s achievements and current challenges, it explores key concepts used in current research, methods employed, and the spheres and contexts in which migrants participate. Presenting an open and pluralistic approach to international migration, this Research Handbook offers a wealth of conceptual analysis, featuring insightful contributions from over 40 leading scholars. Split into three thematic sections, it expertly examines a wide range of theoretical terms, research methods and techniques, and provides an in-depth analysis of the significant work that has been carried out to date in relation to migration. It ultimately sheds light on important discussions surrounding the origins of the sociology of migration, considering not only past events, but also future directions of research for this ever-evolving field of study.Offering a unique and forward-thinking perspective, this authoritative Handbook will serve as a fundamental reference for students, scholars, and practitioners in the fields of sociology and social policy, development studies, and political science, as well as in the wider social sciences.

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