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Action Learning and its Applications

by Robert L. Dilworth and Yury Boshyk

This second volume of two discusses the employment of action learning in different contexts, including healthcare, education, government, military and the business world. Use of action learning in delivery of Future Search Conferences is addressed, as well as action learning in community and civil society and the future of action learning.

Employee Morale: Driving Performance in Challenging Times

by D. Bowles C. Cooper

Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection.

Virtual Social Networks: Mediated, Massive and Multiplayer Sites

by Niki Panteli

As technology changes, so too have its applications and our uses and experiences with them have changed as well. The emergence of new technologies offer opportunities for new ways of interacting, playing, working and learning. It is within the context of simultaneous excitement and anxiety that we discuss Virtual Social Networks.

Confusing Discourse

by K. Janicki

We easily hear and see when people are talking and writing, but we often do not understand what they are talking or writing about . This book addresses some sources of confusion in discourse and offers suggestions for diminishing it.

The Handbook of Global Outsourcing and Offshoring: The Definitive Guide To Strategy And Operations

by I. Oshri J. Kotlarsky L. Willcocks

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Gender Perspectives on Vocabulary in Foreign and Second Languages

by Rosa Mª Jiménez Catalán

A collection of empirical studies on gender and the acquisition, development, meaning and use of vocabulary by female and male adult, adolescent, and young learners of English and Spanish as a second or foreign language. Up-to-date research identifies relationships between gender and vocabulary in a language classroom context.

The Oil and Gas Service Industry in Asia: A Comparison of Business Strategies (Palgrave Macmillan Asian Business Series)

by T. Yi

This book investigates the business strategies chosen by oil and gas service companies operating in China, Singapore and Malaysia. It provides an analytical view of the reliability of strategic theoretical frameworks based on Western business practice but applied in a non-Western business environment like Asia.

Reinventing Public Service Communication: European Broadcasters and Beyond

by P. Iosifidis

These essays address one of the most challenging debates in contemporary European media studies: the transition of the traditional Public Service Broadcasters into Public Service Media, as they widen their remit to produce and distribute public service content across more delivery platforms to meet the requirements of the digital age.

Battles to Bridges: US Strategic Communication and Public Diplomacy after 9/11 (Studies in Diplomacy and International Relations)

by R. S Zaharna

This book tackles the pressing need to expand the vision of strategic US public diplomacy. It explores the interplay of power politics, culture, identity, and communication and explains how the underlying communication and political dynamics have redefined what 'strategic communication' means in today's international arena.

Resources, Efficiency and Globalization (The Academy of International Business)

by Pavlos Dimitratos and Marian V. Jones

International business for the modern firm has to compromise the need to use limited resources and achieve efficiency in the global marketplace. This book examines these issues from the viewpoint of the internationalized SME, the big multinational and the local subsidiary drawing on research conducted in different countries.

The Elephant in the Boardroom: The causes of leadership derailment

by A. Furnham

This book from the acclaimed management writer Adrian Furnham, explores the dark side of leadership and how and why leaders can have a negative impact upon their companies and organisations. It asks why too often people do not speak out but instead ignore the problems they are causing.

From Migrant to Citizen: Testing Language, Testing Culture (Language and Globalization)

by C. Slade M. Möllering

In this impressive volume a combination of theorists - linguists, historians and lawyers - address the subject of citizenship testing for language proficiency and 'cultural' knowledge. Discussing themes of identity and cultural belonging, they draw out the implications for Australia and the wider international community.

Family Business Models: Practical Solutions for the Family Business

by A. Gimeno G. Baulenas J. Coma-Cros

An exceptional new work on family business, showing how to maintain a balanced relationship between the family and the company, and ensure satisfactory business results. This roadmap helps the reader to build better managed and more stable family firms.

Communicating Across Cultures at Work (PDF)

by Maureen Guirdham

Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text.

Television at the Crossroads

by G. Wedell B. Luckham

Television had, until recently, a social and cultural purpose. The BBC, and to a lesser extent ITV and Channel 4, were committed by the legal instruments establishing them to develop and maintain these purposes. With the enlargement of the range of choices for viewers by digital television and the provision of access to cable and satellite TV and the Internet, the role of the terrestrial television channels is being diluted. The authors examine the effects of this and consider whether anything can be done to maintain the standards and quality of television at a time of unlimited competition.

Political Communications: The General Election Campaign of 2005

by D. Wring J. Green R. Mortimore S. Atkinson

This offers a unique insight into the 2005 British General Election from the perspectives of those responsible for organizing, reporting, and understanding the campaign. It contains definitive accounts of what happened from those most intimately involved in preparing the main party strategies as well as leading academic, media and polling experts.

Communicating Rights: The Language of Arrest and Detention

by F. Rock

Organizations acting on behalf of society are expected to act fairly, explaining themselves and their procedures. For the police, explanation is routine and repetitive. It's also very powerful. This book provides an unusual opportunity to see different speakers and writers explaining the same texts in their own words in British police stations.

Serializing Fiction in the Victorian Press

by G. Law

Drawing on extensive archival research in both Britain and the United States, Serializing Fiction in the Victorian Press represents the first comprehensive study of the publication of instalment fiction in Victorian newspapers. Often overlooked, this phenomenon is shown to have exerted a crucial influence on the development of the fiction market in the last decades of the nineteenth century. A detailed description of the practice of syndication is followed by a wide-ranging discussion of its implications for readership, authorship, and fictional form.

Myths about doing business in China

by Harold Chee Christopher West

China is rapidly becoming an economic superpower, yet its business culture is often misunderstood. This can result in costly financial and strategic errors. This revised and updated bestseller confronts the myths about China and Chinese business practice, giving the reader a clear understanding of the culture and how to successfully engage with it.

Translation and Technology (Palgrave Studies in Translating and Interpreting)

by Chiew Kin Quah

Chiew Kin Quah draws on years of academic and professional experience to provide an account of translation technology, its applications and capabilities. Major developments from North America, Europe and Asia are described, including developments in uses and users of the technology.

Metaphor Networks: The Comparative Evolution of Figurative Language

by R. Trim

Metaphor Networks focuses on the historical evolution of metaphor and proposes new theories on language change based on substantial empirical data. It explores how the metaphors of today are very often linked to images existing in the past and traces metaphor paths back to the Middle Ages and Antiquity. The findings reveal that regular patters of evolution emerge and the aims of the book are to find out what lies behind these patterns.

Representing Death in the News: Journalism, Media and Mortality

by F. Hanusch

This new study maps and synthesizes existing research on the ways in which journalism deals with death. Folker Hanusch provides a historical overview of death in the news, looks at the conditions of production, content and reception, and also analyzes emerging trends in the representation of death online.

Customer Experience: Future Trends and Insights

by C. Shaw Q. Dibeehi S. Walden

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.

Explicit Communication: Robyn Carston's Pragmatics (Palgrave Studies in Pragmatics, Language and Cognition)

by Belén Soria & Esther Romero

This collection brings about a current interdisciplinary debate on explicit communication. With Robyn Carston's pragmatics at the core of the discussion, special attention is drawn to linguistic under-determinacy, the explicit/implicit divide and also to the construction or recruitment of concepts in on-line utterance comprehension.

Translation Under Fascism

by Christopher Rundle and Kate Sturge

The history of translation has focused on literary work but this book demonstrates the way in which political control can influence and be influenced by translation choices. New research and specially commissioned essays give access to existing research projects which at present are either scattered or unavailable in English.

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