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B Corp Entrepreneurs: Analysing the Motivations and Values behind Running a Social Business
by Florentine Mariele Roth Ingo WinklerHighlighting the motivations of B Corp entrepreneurs in Chile, this book explores the phenomenon behind for-profit organisations that are committed to social and ecological sustainability as well as human welfare. By examining the personal and social drivers of businesses which are not solely focused on profit-making, the authors reveal a dual orientation that is an important factor in the creation of hybrid organisations. Offering an in-depth study of B Corp entrepreneurs in Chile, the largest B Corp community outside of North America, this pioneering book challenges dominant assumptions that there is only one ideal type of entrepreneur and argues that the values of the purely profit-driven and purely social-driven do in fact intersect. An enlightening read for researchers of social business and sustainability, this book analyses perceptions towards success, and the desire to solve environmental problems, underlining a fundamental aspect of the entrepreneur’s personal value structure.
B.R. Ambedkar, Economic Development and Dalits in Post-Independence India
by Gummadi NancharaiahThis book examines Ambedkar the economist. It foregrounds his economic ideas within the context of post-independence India. It also studies the socio-economic status of Dalits in the country focusing on Ambedkar’s views on inclusive and equitable growth. The volume: · Focuses on the economic writings of Ambedkar and looks at his views on caste and its economic implications, monetary and fiscal systems, as well as exchange rate and trade; · Discusses issues like land reforms and agrarian change, poverty, higher education and human rights from a Dalit perspective; · Examines the relevance of Ambedkar’s economic ideas for contemporary India. Drawing on interdisciplinary research methods, this book will be of great interest to scholars and researchers of economics, political science, development studies, history, human rights, and South Asian studies.
B.R. Ambedkar, Economic Development and Dalits in Post-Independence India
by Gummadi NancharaiahThis book examines Ambedkar the economist. It foregrounds his economic ideas within the context of post-independence India. It also studies the socio-economic status of Dalits in the country focusing on Ambedkar’s views on inclusive and equitable growth. The volume: · Focuses on the economic writings of Ambedkar and looks at his views on caste and its economic implications, monetary and fiscal systems, as well as exchange rate and trade; · Discusses issues like land reforms and agrarian change, poverty, higher education and human rights from a Dalit perspective; · Examines the relevance of Ambedkar’s economic ideas for contemporary India. Drawing on interdisciplinary research methods, this book will be of great interest to scholars and researchers of economics, political science, development studies, history, human rights, and South Asian studies.
B.S.Patil’s Building and Engineering Contracts, 7th Edition
by B.S. Patil S.P. WoolhouseFrom the standpoint of practising engineers, architects and contractors, the law of contract is the most important one and, from preparation of technical documents to its execution and in the determination of disputes, the engineer or architect must have relevant knowledge. This book acts as a practical guide to building and engineering contracts. All points are explained with illustrations gathered from decided court cases. This book covers the substantive law of contract applicable to building and engineering contracts with updated noteworthy judgments. FIDIC conditions are mentioned at appropriate places with a global focus. Key Features: Guide for a full and thorough understanding of the contractual undertakings of the civil engineering industry, primarily in India Discusses specific conditions which are fertile sources of disputes, referring to and commenting upon the FIDIC conditions Covers internationally adopted standard form conditions of contract with analysis, discussions and interpretations, with decided court cases from India and abroad Focuses on technical civil engineering aspects Addresses cases from countries including UK, US, Canada, Australia, New Zealand and India
B.S.Patil’s Building and Engineering Contracts, 7th Edition
by B.S. Patil S.P. WoolhouseFrom the standpoint of practising engineers, architects and contractors, the law of contract is the most important one and, from preparation of technical documents to its execution and in the determination of disputes, the engineer or architect must have relevant knowledge. This book acts as a practical guide to building and engineering contracts. All points are explained with illustrations gathered from decided court cases. This book covers the substantive law of contract applicable to building and engineering contracts with updated noteworthy judgments. FIDIC conditions are mentioned at appropriate places with a global focus. Key Features: Guide for a full and thorough understanding of the contractual undertakings of the civil engineering industry, primarily in India Discusses specific conditions which are fertile sources of disputes, referring to and commenting upon the FIDIC conditions Covers internationally adopted standard form conditions of contract with analysis, discussions and interpretations, with decided court cases from India and abroad Focuses on technical civil engineering aspects Addresses cases from countries including UK, US, Canada, Australia, New Zealand and India
A / B Testing: The Most Powerful Way to Turn Clicks Into Customers
by Dan Siroker Pete KoomenHow Your Business Can Use the Science That Helped Win the White House The average conversion rate—the rate at which visitors convert into customers—across the web is only 2%. That means it's likely that 98% of visitors to your website won't end up converting into customers. What's the solution? A/B testing. A/B testing is the simple idea of showing several different versions of a web page to live traffic, and then measuring the effect each version has on visitors. Using A/B testing, companies can improve the effectiveness of their marketing and user experience and, in doing so, can sometimes double or triple their conversion rates. Testing has been fundamental in driving the success of Google, Amazon, Netflix, and other top tech companies. Even Barack Obama and Mitt Romney had dedicated teams A/B testing their campaign websites during the 2012 Presidential race. In the past, marketing teams were unable to unleash the power of A/B testing because it required costly engineering and IT resources. Today, a new generation of technology that enables marketers to run A/B tests without depending on engineers is emerging and quickly becoming one of the most powerful tools for making data-driven decisions. Authors Dan Siroker and Pete Koomen are cofounders of Optimizely, the leading A/B testing platform used by more than 5,000 organizations across the world. A/B Testing: The Most Powerful Way to Turn Clicks Into Customers offers best practices and lessons learned from more than 300,000 experiments run by Optimizely customers. You'll learn: What to test How to choose the testing solution that's right for your organization How to assemble an A/B testing dream team How to create personalized experiences for every visitor And much more Marketers and web professionals will become obsolete if they don't embrace a data-driven approach to decision making. This book shows you how, no matter your technical expertise.
A / B Testing: The Most Powerful Way to Turn Clicks Into Customers
by Dan Siroker Pete KoomenHow Your Business Can Use the Science That Helped Win the White House The average conversion rate—the rate at which visitors convert into customers—across the web is only 2%. That means it's likely that 98% of visitors to your website won't end up converting into customers. What's the solution? A/B testing. A/B testing is the simple idea of showing several different versions of a web page to live traffic, and then measuring the effect each version has on visitors. Using A/B testing, companies can improve the effectiveness of their marketing and user experience and, in doing so, can sometimes double or triple their conversion rates. Testing has been fundamental in driving the success of Google, Amazon, Netflix, and other top tech companies. Even Barack Obama and Mitt Romney had dedicated teams A/B testing their campaign websites during the 2012 Presidential race. In the past, marketing teams were unable to unleash the power of A/B testing because it required costly engineering and IT resources. Today, a new generation of technology that enables marketers to run A/B tests without depending on engineers is emerging and quickly becoming one of the most powerful tools for making data-driven decisions. Authors Dan Siroker and Pete Koomen are cofounders of Optimizely, the leading A/B testing platform used by more than 5,000 organizations across the world. A/B Testing: The Most Powerful Way to Turn Clicks Into Customers offers best practices and lessons learned from more than 300,000 experiments run by Optimizely customers. You'll learn: What to test How to choose the testing solution that's right for your organization How to assemble an A/B testing dream team How to create personalized experiences for every visitor And much more Marketers and web professionals will become obsolete if they don't embrace a data-driven approach to decision making. This book shows you how, no matter your technical expertise.
B-to-B Electronic Marketplaces: Successful Introduction in the Chemical Industry (Business-to-Business-Marketing)
by Evi HartmannEvi Hartmann discusses the following research questions: What is the relation between a given purchase situation and the characteristics of a B-to-B E-marketplace? Can a fit between the two be defined from a relationship perspective? How does the interplay between the purchase situation and the B-to-B E-marketplace characteristics influence the success of a supplier relationship?
B-to-B-Markenführung: Grundlagen - Konzepte - Best Practice
by Carsten BaumgarthIn diesem Buch beleuchten renommierte Wissenschaftler und erfahrene Praktiker aus verschiedenen Branchen, wie z. B. Maschinen- und Anlagenbau, Elektro-, Chemie-, Computer- und Automobilzulieferindustrie, alle zentralen Felder der B-to-B-Markenführung. Best Practice Beispiele von erfolgreichen B-to-B-Marken verdeutlichen die gelungene Umsetzung. In der 2. Auflage wurden alle Beiträge aktualisiert. Neue Themen und Beiträge - wie u. a. Relevanz von B-to-B-Marken, Co-Creation, Technologiemarken, Employer Branding, Social Media oder auch Marketing Automation - kommen hinzu."Insgesamt ist das Werk eine Fundgrube für den an Business-to-Business-markenpolitischen Fragen Interessierten. Stets wird die praktische Verwertbarkeit der Überlegungen in den Vordergrund gestellt, ohne den theoretischen Überbau zu vernachlässigen.“Prof. Dr. Dr. h.c. Klaus Backhaus, Westfälische Wilhelms-Universität Münster „Das vorliegende Handbuch bietet einen sehr aktuellen und außerordentlich umfassenden Überblick über den Stand der B-to-B-Markenführung in Wissenschaft und Praxis.“Prof. Dr. Christoph Burmann, Universität Bremen„Dieses Buch dokumentiert den gemeinsamen Prozess, referiert Ergebnisse, schafft Eckpfeiler und sortiert Terminologien, Ideen und Ansätze, sodass alle Marktteilnehmer leichter miteinander sprechen können. Denn ohne dieses Miteinander wird es nicht gehen. Dieses Buch ist ein großartiges Angebot dafür.“Kai Halter, Vorstandsvorsitzender des Bundesverbandes Industrie Kommunikation bvik sowie Director Marketing, ebm-papst„Das vorliegende Buch will aus dem engen Dialog von Theorie und Praxis heraus allen B-to-B-Markenverantwortlichen wirksame Tools an die Hand geben, nachhaltig wertvolle Marken zu schaffen. Es ist das Standardwerk für die Markenarbeit im B-to-B-Segment. Es schafft Klarheit und Orientierung wie kaum ein anderes.“Gunar Schnarchendorff, Head of Strategy, wob AGInhalt• Besonderheiten, Relevanz und theoretische Perspektiven der B-to-B-Marke• Markenpositionierung und Markenstrategie• Interne Markenführung, Employer Branding und Markenorganisation• Branding und Design• Markenkommunikation• Markentools, Markenforschung und Markencontrolling• Leitlinien der B-to-B-Markenführung
B-to-B-Markenführung: Grundlagen - Konzepte - Best Practice
by Marco Schmidt Salima S. Douven Jörg Freiling Jan Merkel Frank Merkel Tobias Donnevert Christian Belz Lars Binckebanck Fritz Brandes Hauke Wetzel Christoph Burmann Hans Bauer Alexander Biesalski Ralph Tunder Christiane Springer Anja Sohn Holger Schmidt C. Christian Rätsch Ralf T. Kreutzer Karsten Kilian Stefanie Jensen Uta Herbst Moritz Havenstein Carsten Baumgarth Markus Voeth René Will Alexander Stendel Veronika Classen Henning Rabe Diane Pfaff Julia Launspach Marco Petracca Christian Knörle Sybille Kircher Sven Henkel Undine Von Diemar Wolfgang Büchner Christoph Herrmann Günter Möller Armin Reins Sebastian Behre Sabine MeissnerZum ersten Mal werden im deutschsprachigen Raum alle zentralen Felder der B-to-B-Markenführung, wie z.B. Besonderheiten und Relevanz der B-to-B-Marke, Theoretische Grundlagen, Markenpositionierung und Markenstrategie, Interne Verankerung und Organisation, Branding und Design, Markenkommunikation und Marketinginstrumente und Markencontrolling beleuchtet. Best Practice Beispiele von erfolgreichen B-to-B-Marken verdeutlichen die gelungene Umsetzung der B-to-B-Markenführung.
B11521 Ethereum Projects for Beginners: Build Blockchain-based Cryptocurrencies, Smart Contracts, And Dapps
by Kenny VaneetveldeEthereum enables the development of efficient, smart contracts that contain code. These smart contracts interact with other smart contracts to make decisions, store data, and send Ether to others. This book begins with an introduction to Ethereum and then a detailed step-by-step process required to building advanced Ethereum Projects.
B2B Brand Management
by Philip Kotler Waldemar PfoertschThis is one of the first books to probe deeply into the art and science of branding industrial products. The book comes at a time when more industrial companies need to start using branding in a sophisticated way. It provides the concepts, the theory, and dozens of cases illustrating the successful branding of industrial goods. It offers strategies for a successful development of branding concepts for business markets and explains the benefits and the value a business, product or service provides to industrial customers. As industrial companies are turning to branding this book provides the best practices and hands-on advice for B2B brand management.
B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience
by Daniel D. PriorBusiness to business (B2B) transactions account for 60-70% of all transactions globally. Considering this, many supplier firms aspire to create high levels of customer engagement, and this involves identifying various ways to improve customer experience. In fact, companies such as Google, Amazon, Microsoft, and others now employ professionals in customer engagement roles and dedicate entire corporate divisions to ensure seamless customer engagement. Creating high customer engagement is challenging without a cohesive, strategic approach – particularly in B2B markets. This textbook introduces students to customer engagement strategy in B2B markets, the foundation of which is customer engagement capability. Companies must develop and implement four sub-capabilities – customer journey management, customer relationship management, customer communications and data analytics and insight to succeed. With a myriad of case studies, discussion questions and prompts for further reading, the textbook translates theory into practice and serves as a useful foundation for executive courses as well as fundamental reading for masters-level specialist courses in customer engagement, marketing, sales, and strategy. In addition, practitioners in supplier firms will also be able to use to build their customer engagement capability.
B2B Customer Experience: A Practical Guide to Delivering Exceptional CX
by Nicholas Hague Paul HagueUse this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship management. B2B Customer Experience shows readers how to deliver the very best customer experience within the business-to-business industry. Intensely practical in its approach, it is divided into five parts to walk readers through the journey of planning, mapping, structuring, implementing and controlling an effective customer experience, all bespoke for the B2B environment.Now newly revised, this new edition will provide new case studies demonstrating what makes for good or bad customer experience as well as providing new tactics and strategies that will help build an effective customer experience plan. This new edition also aims to guide the reader on how to successfully incorporate AI into their strategy whilst still delivering great customer experience. Discussing some of the best-known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer Experience is the must-have text for any marketing professional working within a B2B environment.
B2B Customer Experience: A Practical Guide to Delivering Exceptional CX
by Paul Hague Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (often referred to as CX), within the business-to-business realm. Marketers have long known that emotions are important in driving our experiences, and the subject is now high on the agenda of B2B companies who want to deliver a 'wow' to their customers. Achieving this 'wow' factor helps organizations distinguish themselves from their competition, while simultaneously winning new business and retaining existing clients. B2B Customer Experience is the essential handbook that guides the reader through the process of creating an exceptional customer experience. Intensely practical in its approach, B2B Customer Experience is divided into five parts to walk readers through the journey of planning, mapping, structuring, implementing and controlling an effective customer experience, all bespoke for the B2B environment. Clearly argued and supported by real-world examples, this text will help readers understand critical features including the difference between customer experience, loyalty and inertia; how to use journey maps to establish strengths and weaknesses in an organization, and how to ensure that sales teams are engaged in the customer experience programme. Discussing some of the best known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer Experience is the must-have text for any marketing professional working within a B2B environment.
B2B Customer Experience: A Practical Guide to Delivering Exceptional CX
by Paul Hague Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (often referred to as CX), within the business-to-business realm. Marketers have long known that emotions are important in driving our experiences, and the subject is now high on the agenda of B2B companies who want to deliver a 'wow' to their customers. Achieving this 'wow' factor helps organizations distinguish themselves from their competition, while simultaneously winning new business and retaining existing clients. B2B Customer Experience is the essential handbook that guides the reader through the process of creating an exceptional customer experience. Intensely practical in its approach, B2B Customer Experience is divided into five parts to walk readers through the journey of planning, mapping, structuring, implementing and controlling an effective customer experience, all bespoke for the B2B environment. Clearly argued and supported by real-world examples, this text will help readers understand critical features including the difference between customer experience, loyalty and inertia; how to use journey maps to establish strengths and weaknesses in an organization, and how to ensure that sales teams are engaged in the customer experience programme. Discussing some of the best known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer Experience is the must-have text for any marketing professional working within a B2B environment.
B2B Digital Marketing Strategy: How to Use New Frameworks and Models to Achieve Growth
by Simon HallB2B Digital Marketing Strategy is a decisive guide to the most recent developments in the field. It gives readers an overview of the latest frameworks and models, and shows how these can be used to overcome the everyday challenges associated with account targeting, data utilization, and digital campaign management.Intensely practical, B2B Digital Marketing Strategy helps readers get to grips with some of the more advanced and complex elements of B2B marketing. It expertly explains how to incorporate the latest digital methodologies into critical processes such as lead generation, customer retention and customer experience personalization. Packed with global case studies and examples, this book is an invaluable resource for any professional operating in the B2B space.
B2B Digital Marketing Strategy: How to Use New Frameworks and Models to Achieve Growth
by Simon HallB2B Digital Marketing Strategy is a decisive guide to the most recent developments in the field. It gives readers an overview of the latest frameworks and models, and shows how these can be used to overcome the everyday challenges associated with account targeting, data utilization, and digital campaign management.Intensely practical, B2B Digital Marketing Strategy helps readers get to grips with some of the more advanced and complex elements of B2B marketing. It expertly explains how to incorporate the latest digital methodologies into critical processes such as lead generation, customer retention and customer experience personalization. Packed with global case studies and examples, this book is an invaluable resource for any professional operating in the B2B space.
B2B Digital Marketing Strategy: How to Use New Frameworks and Models to Achieve Growth
by Simon HallHone and perfect your digital marketing skills and learn how to apply them effectively to B2B marketing with the new edition of this bestselling guide. B2B Digital Marketing Strategy is a clear and practical digital marketing guide that helps readers get to grips with some of the more advanced and complex elements of B2B marketing. It gives readers an overview of the latest approaches, models, processes and solutions, as well as examples of technologies to help them deal with key current B2B digital marketing challenges such as those associated with account targeting, data utilization and digital campaign management. It expertly explains how to incorporate the latest digital methodologies into critical processes such as lead generation, customer retention and customer experience personalization. This book is an invaluable resource for any professional or student in the B2B space. Newly updated, this second edition provides two new chapters on digital retention marketing and social media strategies as well as improved guidance on campaign tracking and gamification. This practical guide is packed with global case studies and examples such as Danfoss, American Express and IBM.
B2B Digital Marketing Strategy: How to Use New Frameworks and Models to Achieve Growth
by Simon HallHone and perfect your digital marketing skills and learn how to apply them effectively to B2B marketing with the new edition of this bestselling guide. B2B Digital Marketing Strategy is a clear and practical digital marketing guide that helps readers get to grips with some of the more advanced and complex elements of B2B marketing. It gives readers an overview of the latest approaches, models, processes and solutions, as well as examples of technologies to help them deal with key current B2B digital marketing challenges such as those associated with account targeting, data utilization and digital campaign management. It expertly explains how to incorporate the latest digital methodologies into critical processes such as lead generation, customer retention and customer experience personalization. This book is an invaluable resource for any professional or student in the B2B space. Newly updated, this second edition provides two new chapters on digital retention marketing and social media strategies as well as improved guidance on campaign tracking and gamification. This practical guide is packed with global case studies and examples such as Danfoss, American Express and IBM.
B2B eCommerce: Grundlagen, Geschäftsmodelle und Best Practices im Business-to-Business Online-Handel
by Gerrit HeinemannDieses Lehrbuch behandelt die Grundlagen des eCommerce im Bereich Business-to-Business (B2B), bei dem ähnliche Prinzipien der Kundenansprache zu beobachten sind wie im B2C eCommerce. Gerrit Heinemann beleuchtet die Besonderheiten und Geschäftsmodelle des B2B eCommerce, analysiert die digitalen Herausforderungen und zeigt die Konsequenzen und Chancen für den Online-Verkauf im B2B auf. Anerkannte Best-Practice-Beispiele veranschaulichen, wie erfolgreicher B2B eCommerce funktionieren kann und welche Risiken dabei zu beachten sind.
B2B eCommerce: Basics, Business Models and Best Practices in Business-to-Business Online Trade
by Gerrit HeinemannThis textbook covers the basics of business-to-business (B2B) eCommerce, where similar principles of customer targeting can be observed as in B2C eCommerce. Gerrit Heinemann highlights the specifics and business models of B2B eCommerce, analyzes the digital challenges and shows the consequences and opportunities for online sales in B2B. Recognised best-practice examples illustrate how successful B2B eCommerce can work and which risks have to be considered.
B2B Integration: Concepts and Architecture
by Christoph BusslerBusiness-to-business (B2B) integration is a buzzword which has been used a lot in recent years, with a variety of meanings. Starting with a clear technical definition of this term and its relation to topics like A2A (Application-to-Application), ASP (Application Service Provider), A2A, and B2C (Business-to-Consumer), Christoph Bussler outlines a complete and consistent B2B integration architecture based on a coherent conceptual model. He shows that B2B integration not only requires the exchange of business events between distributed trading partners across networks like the Internet, but also demands back-end application integration within business processes, and thus goes far beyond traditional approaches to enterprise application integration approaches. His detailed presentation describes how B2B integration standards like RosettaNet or SWIFT, the application integration standard J2EE Connector Architecture and basic standards like XML act together in order to enable business process integration. The book is the first of its kind that discusses B2B concepts and architectures independent of specific and short-term industrial or academic approaches and thus provides solid and long-lasting knowledge for researchers, students, and professionals interested in the field of B2B integration.
B2B-Marketing: Wie Sie die Marketing-Abteilung vom Kostenfaktor zum Umsatzfaktor machen (essentials)
by Uwe G. SeebacherDieses Buch bringt den aktuellen Erfahrungs- und Wissenstand im B2B-Marketing auf den Punkt. Anhand von aktuellen Beispielen aus der Industrie erfährt der Leser, wie man es im konservativen Umfeld der Industrie schafft, Marketing und dessen Stellenwert auf eine neue, für den nachhaltigen Unternehmenserfolg entscheidende Ebene zu heben. Anhand des Marketing-Reifegrad-Modells des Autors wird erklärt, wie ein Industriegüter-Marketing-Manager die Entwicklung seines Marketing-Teams proaktiv gestalten kann. So wird es möglich, die Marketingabteilung ungeachtet ihrer Größe und ihres Budgets vom unbeachteten, oftmals belächelten Kostentreiber hin zu einem im Unternehmen strategisch positionierten, in alle wichtigen Entscheidungen eingebundenen, wesentlichen Treiber für Umsatz und Vertriebserfolg zu entwickeln.
B2B Marketing: A Guidebook for the Classroom to the Boardroom (Management for Professionals)
by Uwe G. SeebacherThis unique book comprehensively presents the current state of knowledge, theoretical and practical alike, in the field of business-to-business (B2B) marketing. More than 30 of the best and most recognized B2B marketers address the most relevant theoretical foundations, concepts, tried and tested approaches and models from entrepreneurial practice. Many of those concepts are published for the first time ever in this book. The book not only builds on the existing classic literature for industrial goods marketing but also – and much more importantly – finally closes the gap towards the rapidly growing ecosystem of modern B2B marketing terms, instruments, products, and topics. Technical terms such as Account-Based Marketing, Buyer Journey, ChatBots, Content AI, Marketing Automation, Marketing Canvas, Social Selling, Touchpoint Sensitivity Analysis, and Predictive Intelligence are explained and examined in detail, especially in terms of their applicability and implementation. The book as a whole reflects the B2B marketing journey so that the readers can directly connect the content to their own experience and use the book as a guide in their day-to-day work for years to come.