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The 7Cs of Coaching: A Personal Journey Through the World of NLP and Coaching Psychology

In The 7Cs of Coaching, Bruce Grimley expertly explains neuro-linguistic programming (NLP) to the advanced coach and counsellor by asking a simple question: 'What is NLP?'. Inviting us on his personal journey, he provides the reader in this book with an insight as to how he coaches using his own NLP model as well as exploring the complexity of NLP as a practice and why it tends to polarise opinion in today’s coaching landscape. Grimley insists that if the NLP paradigm is to find credible traction in the modern world, it needs to test its claims in the same way as other academic disciplines; based on his own research, this book does just that. Incorporating contemporary psychological understanding and neuroscientific research throughout, it provides a complete NLP model, outlining specific steps for the reader to follow in order to achieve excellence in coaching. It includes case studies, exercises and reflective questions which will encourage both novice and advanced coaches to explore the benefits of NLP, understanding and taking into account emotions and the unconscious mind in their practice. By analysing the NLP landscape, this book also addresses many issues which are shared by the broader coaching community such as differentiation from counselling, professional status and lack of a reliable empirical evidence base. Ground-breaking and thought-provoking, this book offers a modern examination of NLP. Highlighting why NLP is still useful and popular, and exploring why it fills a gap in the market place for effective coaching, this book will be essential reading for all coaches in practice and training, coach supervisors and counsellors with an interest in coaching techniques.

77 Pillars of Quality and the Pursuit of Excellence: A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs

This book offers a basic and practical guide for a manager, quality practitioner, or anyone interested in learning and understanding the fundamental principles, concepts, tools, and techniques of quality management and process improvement. This book enables managers to have a strong foundation for effective management and improvement of operations. It strengthens quality practitioners’ approach to people, products, or services and process improvement, to influence without authority. It provides practitioners with a comprehensive understanding of the contemporary concepts of quality, guiding principles, and quality tools and techniques and on successfully implementing them. It helps enhance how practitioners perform their work and inspires them to strive for excellence.The book begins with an introduction and an overview of quality, followed by listing and explaining the selected 77 pillars (basic principles, concepts, and tools) of quality, grouped under the themes of quality, Six Sigma, and Lean Management. It examines the logical understanding of these pillars and how to implement them, providing practical examples and beneficial real case studies. The stories are based on the learning and practical experience of the author—a certified Lean Six Sigma Master Black Belt, a quality manager, and a university lecturer.This book benefits employees, partners, and customers of any organization, offering a great reference for practitioners and academics alike. It serves as a call to reflect on basic quality pillars first, before embarking on a quality improvement journey. It provides a solid foundation for managers and practitioners to exceed their customers’ expectations and excel in managing their business operations.

77 Pillars of Quality and the Pursuit of Excellence: A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs

This book offers a basic and practical guide for a manager, quality practitioner, or anyone interested in learning and understanding the fundamental principles, concepts, tools, and techniques of quality management and process improvement. This book enables managers to have a strong foundation for effective management and improvement of operations. It strengthens quality practitioners’ approach to people, products, or services and process improvement, to influence without authority. It provides practitioners with a comprehensive understanding of the contemporary concepts of quality, guiding principles, and quality tools and techniques and on successfully implementing them. It helps enhance how practitioners perform their work and inspires them to strive for excellence.The book begins with an introduction and an overview of quality, followed by listing and explaining the selected 77 pillars (basic principles, concepts, and tools) of quality, grouped under the themes of quality, Six Sigma, and Lean Management. It examines the logical understanding of these pillars and how to implement them, providing practical examples and beneficial real case studies. The stories are based on the learning and practical experience of the author—a certified Lean Six Sigma Master Black Belt, a quality manager, and a university lecturer.This book benefits employees, partners, and customers of any organization, offering a great reference for practitioners and academics alike. It serves as a call to reflect on basic quality pillars first, before embarking on a quality improvement journey. It provides a solid foundation for managers and practitioners to exceed their customers’ expectations and excel in managing their business operations.

6th International Conference on Signal Processing and Information Communications: ICSPIC 2023 (Signals and Communication Technology)

This book presents the proceedings of the 6th International Conference on Signal Processing and Information Communications (ICSPIC 2023), which was held in Singapore, on February 25-27, 2023. The conference aims to provide a leading international forum for researchers, practitioners, and professionals from the industry, academia and government to share their new ideas, progresses and achievements in signal processing and information communications. The contributions focus on the latest advances, trends and future challenges in analog and mixed signal processing, design and implementation of signal processing systems, compressive sensing, machine learning methods for communications and signal processing, multimedia signal processing, natural language processing, next generation mobile communications, nonlinear signal processing, optical communications, parallel and distributed processing, and more.

6G and Next-Generation Internet: Under Blockchain Web3 Economy

The sixth generation (6G) of wireless cellular networks is expected to incorporate the latest developments in network infrastructure and emerging advances in technology. It will not only explore more spectrum at high-frequency bands but also converge driving technological trends, including connected robotics, artificial intelligence (AI), and blockchain technologies. There is also a strong notion that the nature of mobile terminals will change, whereby intelligent mobile robots are anticipated to play a more important role. Importantly, 6G will become more human-centered than 5G, which primarily focused on industry verticals. This book explores the human-centeredness of blockchain and Web3 economy for the 6G era. Aimed at graduate students, network and blockchain researchers, professionals, engineers, and practitioners, this book discusses the symbiosis of blockchain with other key technologies such as AI and robots, while putting the focus on the Tactile Internet for advanced human-to-machine interaction. By focusing on the research field of robonomics in the 6G Era, which studies the social integration of robots into the economy and human society, the book puts the various developed ideas and concepts into the perspective of the future Super Smart Society 5.0.

6G and Next-Generation Internet: Under Blockchain Web3 Economy

The sixth generation (6G) of wireless cellular networks is expected to incorporate the latest developments in network infrastructure and emerging advances in technology. It will not only explore more spectrum at high-frequency bands but also converge driving technological trends, including connected robotics, artificial intelligence (AI), and blockchain technologies. There is also a strong notion that the nature of mobile terminals will change, whereby intelligent mobile robots are anticipated to play a more important role. Importantly, 6G will become more human-centered than 5G, which primarily focused on industry verticals. This book explores the human-centeredness of blockchain and Web3 economy for the 6G era. Aimed at graduate students, network and blockchain researchers, professionals, engineers, and practitioners, this book discusses the symbiosis of blockchain with other key technologies such as AI and robots, while putting the focus on the Tactile Internet for advanced human-to-machine interaction. By focusing on the research field of robonomics in the 6G Era, which studies the social integration of robots into the economy and human society, the book puts the various developed ideas and concepts into the perspective of the future Super Smart Society 5.0.

60 Seconds that Forged the Irons

Reflecting on the Irons’ rich history, this official publication focuses on 60 key moments that have helped shape the wonderful club that is West Ham United. A collection of memorable games. goals, players and managers, “60 Seconds that forged the Irons” charts the ups and downs of the club, and will, it is hoped, bring some fond emotions and memories flooding back.

The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye

Every sale is made or lost in 60 seconds—make them count Cold calling and pushing your way into an office or a living room creates an atmosphere of adversity and distrust you must overcome before you close the deal. With those tired tactics, you’re swimming upstream, against a strong current, with a bag of rocks tied to your waist. Sales has changed. Legacy sales gimmicks destroy relationships right from the first minute. The 60 Second Sale is a turnkey system for building profitable, lifelong relationships. Whether you work with affluent consumers or sell to senior executives in FORTUNE 500 companies, this step-by-step guide will help you open doors, close deals, and make more money in a way that leverages your natural strengths. That’s the magnificence of the 60 second sale system. You get to be yourself and build your business. In this book you will discover: How to start a sales conversation in 60 seconds Who to target for immediate income A powerful yet easy-to-use system to generate relationship revenue Five ways to initiate new relationships What to say to make sure your business meetings result in money in the bank The secret to getting a “yes” every time, even in the most competitive sales environment The winning mindset that removes the stress, uncertainty, and fear from income generation And so many other effective business growth strategies, your competition won’t know what hit them Business relationships are built one minute at a time. From introduction to closing, every 60 seconds you have an opportunity to strengthen your relationship or destroy it. Isn’t it time you started leveraging your expertise, demonstrating your value, and building trust with your clients? When you do, they buy into who you are and how you can help them – right from the first minute. The 60 Second Sale is a fail-proof system for succeeding in today’s relationship-focused sales environment.

The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye

Every sale is made or lost in 60 seconds—make them count Cold calling and pushing your way into an office or a living room creates an atmosphere of adversity and distrust you must overcome before you close the deal. With those tired tactics, you’re swimming upstream, against a strong current, with a bag of rocks tied to your waist. Sales has changed. Legacy sales gimmicks destroy relationships right from the first minute. The 60 Second Sale is a turnkey system for building profitable, lifelong relationships. Whether you work with affluent consumers or sell to senior executives in FORTUNE 500 companies, this step-by-step guide will help you open doors, close deals, and make more money in a way that leverages your natural strengths. That’s the magnificence of the 60 second sale system. You get to be yourself and build your business. In this book you will discover: How to start a sales conversation in 60 seconds Who to target for immediate income A powerful yet easy-to-use system to generate relationship revenue Five ways to initiate new relationships What to say to make sure your business meetings result in money in the bank The secret to getting a “yes” every time, even in the most competitive sales environment The winning mindset that removes the stress, uncertainty, and fear from income generation And so many other effective business growth strategies, your competition won’t know what hit them Business relationships are built one minute at a time. From introduction to closing, every 60 seconds you have an opportunity to strengthen your relationship or destroy it. Isn’t it time you started leveraging your expertise, demonstrating your value, and building trust with your clients? When you do, they buy into who you are and how you can help them – right from the first minute. The 60 Second Sale is a fail-proof system for succeeding in today’s relationship-focused sales environment.

The 5G Era: What is 5G and How Will it Change the World?

This book states that the seventh information revolution is the intelligent Internet, and 5G is the foundation of the seventh information revolution. This book gives a clear introduction to the three major scenarios, six characteristics, core technologies, and global landscape of 5G, and answers "What is true 5G?" ​This book also gives an in-depth explanation of 5G-enabled traditional industries, and outlines the profound changes that 5G will bring to transportation, medical, industry, and agriculture. Finally, the author made bold assumptions about the opportunities and challenges that human society faces in the post-5G era. For readers who want to fully understand 5G, this book provides an important reference and is a must-have book.

5G+: How 5G Change the Society

This book takes China Mobile's "5G +" plan as the mainline, introduces three major scenarios, nine indicators, system architecture and basic principles of 5G, and systematically explains the essence of China Mobile's "5G +" for the first time. A lot of industry use cases and solutions are introduced for 5G to bring new changes to life, industries, and social governance. This book can benefit all readers who are interested in 5G. It also can be a reference for vertical industry partners to fully understand the possible applications of 5G. Most of all, it will help to promote all industries with new developments based on 5G's new kinetic energy.

52 Activities for Improving Cross-Cultural Communication

Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness. 52 Activities for Improving Cross-Cultural Communication is a practical trainer's manual that includes applications from many sectors, such as business, diversity, cross-cultural fields, and from many trainers in the U.S., Europe, Asia, the Middle East and Latin America. Exercises are organized according to audience, time required to perform and the risk level for participants, a unique feature created by the authors, and are easily adaptable to the user's particular need and situation. Many of the exercises are written with instructions that address requirements for a specific audience (e.g., gender or generation). There is something for everyone: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best through reflection.

52 Activities for Exploring Values Differences

In 52 Activities for Exploring Values Differences, Donna Stringer and Patricia Cassiday have written and adapted sounds, ready-to-use activities for settings where the exploration of values differences is beneficial: the workplace, the classroom, corporate diversity training, international team development workshops, conflict management and others. The activities cover a broad spectrum for the varied needs of trainers and teachers: those who like hands-on, practical but low-risk activities; those who prefer experimental activities; and those who learn best if they can reflect on ideas. The authors' "Classification of Activities" at the front of the book helps users choose activities that are appropriate for their needs according to risk level, time required, context (work, personal or general) and group (individual, team, organization, domestic diversity or multinational). The directions for the activities are easy to follow, and the worksheets and handouts can be photocopied for use.

50plus in Deutschland und Europa: Ergebnisse des Survey of Health, Ageing and Retirement in Europe (Alter(n) und Gesellschaft)

50 Top Tools for Employee Wellbeing: A Complete Toolkit for Developing Happy, Healthy, Productive and Engaged Employees

In a world of political and economic uncertainty where stress and unhappiness are on the rise, improving employee wellbeing has never been more important. But with budgets being squeezed and the constant need to do more with less, this can seem like an insurmountable task. 50 Top Tools for Employee Wellbeing shows that interventions don't need to be expensive or time-consuming. It contains practical tools for immediately improving staff wellbeing, resulting in happier, more engaged and more productive employees. Each tool in the book includes guidance on when to use it, how to get the most out of it and - most importantly - how to measure its impact to show what's working and where efforts are best focused. Addressing all the key areas of the subject, from career development and workplace culture to physical, mental and financial wellbeing, this is a complete resource for improving your workforce's wellbeing.

50 Top Tools for Employee Wellbeing: A Complete Toolkit for Developing Happy, Healthy, Productive and Engaged Employees

In a world of political and economic uncertainty where stress and unhappiness are on the rise, improving employee wellbeing has never been more important. But with budgets being squeezed and the constant need to do more with less, this can seem like an insurmountable task. 50 Top Tools for Employee Wellbeing shows that interventions don't need to be expensive or time-consuming. It contains practical tools for immediately improving staff wellbeing, resulting in happier, more engaged and more productive employees. Each tool in the book includes guidance on when to use it, how to get the most out of it and - most importantly - how to measure its impact to show what's working and where efforts are best focused. Addressing all the key areas of the subject, from career development and workplace culture to physical, mental and financial wellbeing, this is a complete resource for improving your workforce's wellbeing.

50 Top Tools for Employee Engagement: A Complete Toolkit for Improving Motivation and Productivity (1st edition)

Engaged employees are more productive, motivated and resilient, yet gaining financial support to develop engagement is harder than ever as budgets are being squeezed and everyone is being asked to do more with less. 50 Top Tools for Employee Engagement shows that you don't need expensive interventions or additional resource to achieve employee engagement. It contains practical tools which can be used to make an immediate difference to engagement, whether you're working with individuals, teams or the organization as a whole. Each tool in 50 Top Tools for Employee Engagement includes guidance on when to use it, how long it will take and useful hints and tips to help get the most out of it. Most importantly, this book will give guidance on how to measure the impact of each tool to show what's working and where efforts are best focused. Addressing all the key areas of engagement throughout the employee life cycle, from talent attraction and induction to career progression and development, this book is a complete resource to engaging your workforce.

50 Things You Can Do Today to Manage Stress at Work (Personal Health Guides)

In this easy-to-follow book, Professor Cary Cooper and Dr Howard Kahn guide you through the steps you can take to manage and control stress in the workplace. This book helps you to understand what stress is and identify how and why it occurs at work, and offers practical advice to help you make positive changes.

50 Things to Do in the Urban Wild

Increasing numbers of urban dwellers has led to many of us feeling alienated from the natural world. This is not how we are meant to live, and we don’t have to. Even in the most built-up environment, nature makes its presence felt. All we have to do is let it in.

The 50 Plus Market: Why the Future is Age-Neutral When it Comes to Marketing and Branding Strategies

Challenging marketing's core assumptions about the effects of ageing on consumer behaviour, The 50 Plus Market provides a fresh approach to the way companies interact with their older customers. It explains how the principles of age-neutral marketing will ensure companies capture the vast expenditure generated by this affluent group.This compelling book analyses all aspects of marketing to this age group. Supported by research from OMD, one of the largest and most influential media communications specialists in the world, The 50 Plus Market is essential reading for those wishing to refine their marketing strategies.

5-Star Career: Define and Build Yours Using the Science of Quality Management

Industries across the globe manufacture products and provide services that you deem 5-star worthy; their goal is to satisfy your needs and desires. They follow the proven science of quality management to make that happen because it is common sense, and its effectiveness is irrefutable. 5-Star Career: Define and Build Yours Using the Science of Quality Management provides common-sense, strategic context for personally implementing quality concepts that reflect your goals as well as your own definition of a 5-star life and career. This book provides the following benefits: Explains how the science of quality management can ensure customer satisfaction, which is what industry uses to gauge the quality of products and services. Relates that explanation to you on a personal level including how the basic concepts and components of the science apply to your career/job, the path it has taken, and can take. Challenges you to identify your authentic needs and desires following the thorough process, research methodology, and data analysis corporations rely on to understand their customers. It tells you how to do all of that, and provides a unique tool to help you gather and analyze the right type of data and information. Clarifies the critical role that controlled systems and processes play in the science of quality management, the role they play in the personal application of quality management, and their surprising power to ensure intended outcomes. Explains how to apply the proven decision-making methodology (used by industry) to identify the best possible process that leads to the career you deem as 5-star worthy, and to address the career elements that will satisfy your authentic needs and desires. Relays how risk-based decision-making is key not only to identifying a process that ensures success but also to addressing the unexpected curveballs that will surely come your way. Penelope Przekop built a 30-year career around the science of quality management while struggling to overcome the uniquely disturbing childhood she shared with her brother. Along the way, she internalized the science used to build quality into products and services and discovered how it can be personally applied to build and manage not only the quality of a career but also the quality of a life.

5-Star Career: Define and Build Yours Using the Science of Quality Management

Industries across the globe manufacture products and provide services that you deem 5-star worthy; their goal is to satisfy your needs and desires. They follow the proven science of quality management to make that happen because it is common sense, and its effectiveness is irrefutable. 5-Star Career: Define and Build Yours Using the Science of Quality Management provides common-sense, strategic context for personally implementing quality concepts that reflect your goals as well as your own definition of a 5-star life and career. This book provides the following benefits: Explains how the science of quality management can ensure customer satisfaction, which is what industry uses to gauge the quality of products and services. Relates that explanation to you on a personal level including how the basic concepts and components of the science apply to your career/job, the path it has taken, and can take. Challenges you to identify your authentic needs and desires following the thorough process, research methodology, and data analysis corporations rely on to understand their customers. It tells you how to do all of that, and provides a unique tool to help you gather and analyze the right type of data and information. Clarifies the critical role that controlled systems and processes play in the science of quality management, the role they play in the personal application of quality management, and their surprising power to ensure intended outcomes. Explains how to apply the proven decision-making methodology (used by industry) to identify the best possible process that leads to the career you deem as 5-star worthy, and to address the career elements that will satisfy your authentic needs and desires. Relays how risk-based decision-making is key not only to identifying a process that ensures success but also to addressing the unexpected curveballs that will surely come your way. Penelope Przekop built a 30-year career around the science of quality management while struggling to overcome the uniquely disturbing childhood she shared with her brother. Along the way, she internalized the science used to build quality into products and services and discovered how it can be personally applied to build and manage not only the quality of a career but also the quality of a life.

5-Minute Parenting Fixes: Quick Tips and Advice for the Everyday Challenges of Raising Children

This book is for time-poor parents who need reliable, tried and tested advice for all your parenting conundrums, from how to resolve online bullying to getting your child to do their homework. These no-nonsense solutions, each designed to be read in less than 5 minutes, will help boost your confidence when making important parenting decisions.

5,203 Things to Do Instead of Looking at Your Phone

Put down your phone! Filling your downtime scrolling through social media is a bad habit. Here are thousands (thousands!) of things you can do instead that will result in a more mindful, rich, creative, fun, and engaged life.

The 4G Mobile Revolution: Creation, Innovation and Transformation at EE

The 4G Mobile Revolution charts the extraordinary journey of innovation and change at EE, told by its former CEO, Olaf Swantee. This is the story of the highly successful transformation when Orange and T-Mobile merged to form a whole new organization, a whole new brand and a whole new mobile era with the introduction of the 4G network. This authoritative exploration of the telecommunications industry takes the reader through every crucial stage in EE's journey: from the crafting of the secret merger, to designing a visionary new brand identity and innovating at speed to provide superfast 4G. Change initiatives are notoriously difficult to navigate and very rarely are considered to be a success. However, transformation is omnipresent and inherent to business success in today's fast-moving climate. This book charts the ups and downs of change and pulls out insightful key principles for navigating the storm of transformation in any industry. Successful business revolution requires inspirational leadership, a motivating purpose for your people, a keen sense of brand identity, a culture of innovation, a willingness to break the status quo and a truly collaborative team. This is an inside look into the practices of one of today's most inspirational leaders and is essential reading for any executive grappling with change.