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How to Make Your Company a Recognized Sustainability Champion

by Brendan May

Is it really worth the time and resources to make your company a recognized sustainability champion? And how on earth should you go about it? In this concise and practical book, Brendan May demonstrates why the companies that will be fit for purpose in 2020 are addressing sustainability now, and then outlines a strategy for how to do that.May draws on 15 years' experience on the front line of sustainable business – as Chief Executive of a business–NGO partnership, as an environmental campaigner and as advisor to multinational corporations on sustainability strategy and communications – and outlines the emerging trends that will change the rules of the game forever.By the time you've finished this book you'll know who you need to know, what you need to know, and the dos and don'ts in the quest to make your business a true champion of sustainability.

How to Make Your Company a Recognized Sustainability Champion

by Brendan May

Is it really worth the time and resources to make your company a recognized sustainability champion? And how on earth should you go about it? In this concise and practical book, Brendan May demonstrates why the companies that will be fit for purpose in 2020 are addressing sustainability now, and then outlines a strategy for how to do that.May draws on 15 years' experience on the front line of sustainable business – as Chief Executive of a business–NGO partnership, as an environmental campaigner and as advisor to multinational corporations on sustainability strategy and communications – and outlines the emerging trends that will change the rules of the game forever.By the time you've finished this book you'll know who you need to know, what you need to know, and the dos and don'ts in the quest to make your business a true champion of sustainability.

Making the Most of Standards: The Sustainability Professional's Guide

by Adrian Henriques

The world of corporate responsibility standards can seem large and confusing. With so many different standards, it is often bewildering. Sustainability standards feed into a broad spectrum of other standards and finding the appropriate standard for your organization's needs is vital. This short book cuts through the confusion. It explains: 1. The pros and cons of using standards to improve sustainability performance 2. The variety of standards out there 3. A map showing how some of the most prominent sustainability standards relate to each other 4. A decision tree to help with choosing the type of standard that will be most helpful to you 5. For some of the most influential standards, a thumbnail description of what they are actually about 6. Some tips for putting standards into practice.

Making the Most of Standards: The Sustainability Professional's Guide

by Adrian Henriques

The world of corporate responsibility standards can seem large and confusing. With so many different standards, it is often bewildering. Sustainability standards feed into a broad spectrum of other standards and finding the appropriate standard for your organization's needs is vital. This short book cuts through the confusion. It explains: 1. The pros and cons of using standards to improve sustainability performance 2. The variety of standards out there 3. A map showing how some of the most prominent sustainability standards relate to each other 4. A decision tree to help with choosing the type of standard that will be most helpful to you 5. For some of the most influential standards, a thumbnail description of what they are actually about 6. Some tips for putting standards into practice.

How Gamification Can Help Your Business Engage in Sustainability

by Paula Owen

Virtually unknown just a few years ago, gamification is fast emerging as a user engagement and behaviour change tool that succeeds where other tactics and strategies have failed. It's the new "business tech trend to watch", and is already being tested in a diverse range of sectors.Not only useful for strengthening communication and engagement and as a potent behaviour change agent, it is also being advocated as a uniquely effective tool for stimulating innovative thinking and new ideas. In the environmental sector, "eco-gamification" is showing early promise in sustainable transport, employee engagement, energy and recycling, and its potential for other sectors is clear.This book contains all the information businesses and other organizations need to make an informed decision about whether to adopt gamification as part of their own business and sustainability strategies – and the tools to get started. Owen's expert investigation outlines the latest theory, tactics and strategies, draws together emerging best practice and points to stand-out successes in the health and fitness, medical research, and financial sectors, as well as early successes in "eco-gamification".Whether the people you are engaging are customers, citizens, employees, shareholders, executives or board members, if you're an organization concerned with enhancing environmental sustainability, and you want your efforts to make a real and lasting difference, this book is for you.

How Gamification Can Help Your Business Engage in Sustainability

by Paula Owen

Virtually unknown just a few years ago, gamification is fast emerging as a user engagement and behaviour change tool that succeeds where other tactics and strategies have failed. It's the new "business tech trend to watch", and is already being tested in a diverse range of sectors.Not only useful for strengthening communication and engagement and as a potent behaviour change agent, it is also being advocated as a uniquely effective tool for stimulating innovative thinking and new ideas. In the environmental sector, "eco-gamification" is showing early promise in sustainable transport, employee engagement, energy and recycling, and its potential for other sectors is clear.This book contains all the information businesses and other organizations need to make an informed decision about whether to adopt gamification as part of their own business and sustainability strategies – and the tools to get started. Owen's expert investigation outlines the latest theory, tactics and strategies, draws together emerging best practice and points to stand-out successes in the health and fitness, medical research, and financial sectors, as well as early successes in "eco-gamification".Whether the people you are engaging are customers, citizens, employees, shareholders, executives or board members, if you're an organization concerned with enhancing environmental sustainability, and you want your efforts to make a real and lasting difference, this book is for you.

Strategic Sustainability: Why it matters to your business and how to make it happen

by Alexandra McKay

In many businesses sustainability is one person’s passion and responsibility. A large part of their job becomes selling sustainability to other people in the business.This book offers arguments, information and tactics will help that person get the buy-in they need to move sustainability forward in their business.Strategic Sustainability: sets out why sustainability matters to businesses – the benefits to you and your stakeholders; shows how to identify the biggest issues, impacts and wins for your business; helps you identify the resources you will need to put sustainability at the heart of your business; outlines key reasons why businesses that are not multinationals should take action on sustainability, and how to do it; looks in detail at how to integrate sustainability with business strategy and mission.Sustainability is of strategic importance to a business. This book makes an airtight case for why action is essential and how sustainability can help a business not only survive but thrive in competitive marketplaces.

Strategic Sustainability: Why it matters to your business and how to make it happen (Doshorts Ser.)

by Alexandra McKay

In many businesses sustainability is one person’s passion and responsibility. A large part of their job becomes selling sustainability to other people in the business.This book offers arguments, information and tactics will help that person get the buy-in they need to move sustainability forward in their business.Strategic Sustainability: sets out why sustainability matters to businesses – the benefits to you and your stakeholders; shows how to identify the biggest issues, impacts and wins for your business; helps you identify the resources you will need to put sustainability at the heart of your business; outlines key reasons why businesses that are not multinationals should take action on sustainability, and how to do it; looks in detail at how to integrate sustainability with business strategy and mission.Sustainability is of strategic importance to a business. This book makes an airtight case for why action is essential and how sustainability can help a business not only survive but thrive in competitive marketplaces.

Leading Sustainable Innovation

by Paul Pritchard Nick Coad

Sustainability will play an increasingly key role in the innovation process within businesses. Leading companies are already integrating these agendas, and preparing their sustainability executives to take the lead. This book demonstrates why sustainability requires innovation; explains how this opportunity can be grasped by sustainability executives; outlines the skills they will need to learn to lead on sustainable innovation; and outlines key trends in sustainable innovation and in managing innovation. Coad and Pritchard provide an overview of mainstream innovation, and draw out common characteristics of successful programmes, such as a corporate culture whose systems promote innovation. They highlight developments such as mobile technology, social media and collaborative consumption which transform the way consumers interact with companies. Viewed alongside emerging ideas on sustainability, such as the circular economy, this points to a clear need for a new set of innovation skills. Companies will face challenges in realizing these opportunities, in particular the development requirements for sustainability executives and broader organizational learning. This book is for companies who want to take advantage, and the sustainability executives who will be leading the way.

Leading Sustainable Innovation

by Paul Pritchard Nick Coad

Sustainability will play an increasingly key role in the innovation process within businesses. Leading companies are already integrating these agendas, and preparing their sustainability executives to take the lead. This book demonstrates why sustainability requires innovation; explains how this opportunity can be grasped by sustainability executives; outlines the skills they will need to learn to lead on sustainable innovation; and outlines key trends in sustainable innovation and in managing innovation. Coad and Pritchard provide an overview of mainstream innovation, and draw out common characteristics of successful programmes, such as a corporate culture whose systems promote innovation. They highlight developments such as mobile technology, social media and collaborative consumption which transform the way consumers interact with companies. Viewed alongside emerging ideas on sustainability, such as the circular economy, this points to a clear need for a new set of innovation skills. Companies will face challenges in realizing these opportunities, in particular the development requirements for sustainability executives and broader organizational learning. This book is for companies who want to take advantage, and the sustainability executives who will be leading the way.

Leadership for Sustainability and Change

by Cynthia Scott Tammy Esteves

We live in challenging times. New leaders are enhancing their "inner game" to maximize their organizational impact, and using the principles of sustainability to help their organizations thrive and innovate in response to 21st century challenges. Leadership for Sustainability and Change is a concise, practical and energizing distillation of what is working for today's most successful sustainability leaders. It provides a clear set of actions you can take to generate transformation, with results yielding market advantage, eco-efficiency, product or service innovation, personal resilience and engaged communities. Learn from the experience of successful sustainability leaders how to: build personal resilience and agility to lead change for the long-run; sustain innovation that is released in bursts of focused "energy for good"; draw attention to what is working by focusing on the power of small differences; decrease resistance and increase motivation with a change acceleration model; identify stages of individual and organizational readiness for change; use rapid prototyping to increase group engagement; tell compelling stories to encourage teams to initiate action. Leadership for Sustainability and Change offers guidance for leaders who are shaping the future of sustainability within their organizations. The book includes a simple framework for assessing your progress, so that you can revisit the tools and processes you need most.

Leadership for Sustainability and Change (Doshorts Ser.)

by Cynthia Scott Tammy Esteves

We live in challenging times. New leaders are enhancing their "inner game" to maximize their organizational impact, and using the principles of sustainability to help their organizations thrive and innovate in response to 21st century challenges. Leadership for Sustainability and Change is a concise, practical and energizing distillation of what is working for today's most successful sustainability leaders. It provides a clear set of actions you can take to generate transformation, with results yielding market advantage, eco-efficiency, product or service innovation, personal resilience and engaged communities. Learn from the experience of successful sustainability leaders how to: build personal resilience and agility to lead change for the long-run; sustain innovation that is released in bursts of focused "energy for good"; draw attention to what is working by focusing on the power of small differences; decrease resistance and increase motivation with a change acceleration model; identify stages of individual and organizational readiness for change; use rapid prototyping to increase group engagement; tell compelling stories to encourage teams to initiate action. Leadership for Sustainability and Change offers guidance for leaders who are shaping the future of sustainability within their organizations. The book includes a simple framework for assessing your progress, so that you can revisit the tools and processes you need most.

The Social Licence to Operate: Your Management Framework for Complex Times

by Leeora Black

The "social licence to operate" began as a metaphor to bring attention to the need for companies to earn acceptance from their host communities. Today, it is a necessary management framework for complex times.A social licence strategy is essentially a stakeholder engagement strategy for navigating complex socio-political environments. This book provides the framework, tools and case studies a company needs to create a foundation for truly sustainable community development.This 90-minute guide will enable you to: define the social licence to operate; make the business case for actively managing your social licence to operate; measure the social licence to operate; develop a step-by-step plan to restore, build, maintain and enhance your company’s social licence; and report on your social licence.This book is for managers in any company facing rising social scrutiny due to unwanted social or environmental impacts. You may be working in natural resources, renewable energy, oil and gas, forestry, construction, manufacturing, retail, food processing, pharmaceuticals or any industry that is facing rising stakeholder expectations and increasing criticism.

Management Systems for Sustainability: How to Connect Strategy and Action

by Phil Cumming

To deliver on your sustainability ambitions, you need an effective management system. Delivery and results, after all, are what sets leading sustainable businesses apart. Supplementing your existing management arrangements with a management systems approach can play a crucial part in helping to implement more sustainable ways of working. It will help your colleagues understand what sustainability means and how it applies to their role. It will strengthen the link between strategy and action and provide the framework for the various elements of your sustainability strategy to happen. In this short guide, Phil Cumming introduces you to management systems thinking and concepts and sets out clear and practical steps to help you be more formalized and systematic about how and when you do things. This book will help you deliver on your sustainability ambitions – without needing to follow a single management system standard!

Management Systems for Sustainability: How to Connect Strategy and Action

by Phil Cumming

To deliver on your sustainability ambitions, you need an effective management system. Delivery and results, after all, are what sets leading sustainable businesses apart. Supplementing your existing management arrangements with a management systems approach can play a crucial part in helping to implement more sustainable ways of working. It will help your colleagues understand what sustainability means and how it applies to their role. It will strengthen the link between strategy and action and provide the framework for the various elements of your sustainability strategy to happen. In this short guide, Phil Cumming introduces you to management systems thinking and concepts and sets out clear and practical steps to help you be more formalized and systematic about how and when you do things. This book will help you deliver on your sustainability ambitions – without needing to follow a single management system standard!

Behaviour Change for Sustainability

by Adam Corner Gareth Kane Paula Owen

Behaviour Change for Sustainability is a compilation of 3 bestselling sustainability guides that gathers together, in one place, a variety of effective tools and techniques for encouraging a lasting shift to sustainable behaviours in business and society. Promoting Sustainable Behaviour offers the definitive guide to building a sustainable behaviour campaign that works. By summarising "what really works" and pulling out the most important messages from the evidence base, this book contains all the tools you need to maximize the success of your sustainable behaviour initiative – in households, when commuting, in the workplace and beyond. Green Jujitsu outlines the smart way to embed sustainability within the culture of any organization, by working with employees' strengths and interests. Gareth Kane points out the hallmarks of unsuccessful approaches to cultural change, which are often confused, unimaginative or confrontational. He puts forward an alternative framework designed to play to people's strengths and interests and genuinely engage them in problem-solving. Gamification is fast emerging as a user engagement and behaviour change tool that succeeds where other tactics and strategies have failed. How Gamification Can Help Your Business Engage in Sustainability contains all the information businesses and other organizations need to make an informed decision about whether to adopt gamification as part of their own business and sustainability strategies – and the tools to get started.

Behaviour Change for Sustainability

by Adam Corner Gareth Kane Paula Owen

Behaviour Change for Sustainability is a compilation of 3 bestselling sustainability guides that gathers together, in one place, a variety of effective tools and techniques for encouraging a lasting shift to sustainable behaviours in business and society. Promoting Sustainable Behaviour offers the definitive guide to building a sustainable behaviour campaign that works. By summarising "what really works" and pulling out the most important messages from the evidence base, this book contains all the tools you need to maximize the success of your sustainable behaviour initiative – in households, when commuting, in the workplace and beyond. Green Jujitsu outlines the smart way to embed sustainability within the culture of any organization, by working with employees' strengths and interests. Gareth Kane points out the hallmarks of unsuccessful approaches to cultural change, which are often confused, unimaginative or confrontational. He puts forward an alternative framework designed to play to people's strengths and interests and genuinely engage them in problem-solving. Gamification is fast emerging as a user engagement and behaviour change tool that succeeds where other tactics and strategies have failed. How Gamification Can Help Your Business Engage in Sustainability contains all the information businesses and other organizations need to make an informed decision about whether to adopt gamification as part of their own business and sustainability strategies – and the tools to get started.

Cultivating System Change: A Practitioner’s Companion

by Anna Birney

Where should you start if you are faced with massive systemic challenges or want to cultivate a shift towards sustainability in global systems? Where are the leverage points for systemic change? This book provides examples of what organizations and companies like the Sustainable Shipping Initiative, WWF and Nike are doing, along with practical strategies and an overview of system change theory. Section one outlines systems thinking, especially how we can use a "living systems" perspective as a tool to understanding sustainability and change.Section two pulls out practical strategies for action from theoretical models and "must-read" literature. Section three illustrates how organisations are implementing these strategies – including examples from the Sustainable Shipping Initiative, Nike, Sustainable Food Lab, Finance Innovation Lab, Shell Foundation and Rockefeller Foundation.Section four provides tips for you as a practitioner navigating this territory. Many of the ideas behind cultivating system change can be difficult to understand until they are put into practice. This "practitioner's companion" ends with questions that will prompt reflections and spur you to action. Keep it to hand as you change the system!

Cultivating System Change: A Practitioner’s Companion (Doshorts Ser.)

by Anna Birney

Where should you start if you are faced with massive systemic challenges or want to cultivate a shift towards sustainability in global systems? Where are the leverage points for systemic change? This book provides examples of what organizations and companies like the Sustainable Shipping Initiative, WWF and Nike are doing, along with practical strategies and an overview of system change theory. Section one outlines systems thinking, especially how we can use a "living systems" perspective as a tool to understanding sustainability and change.Section two pulls out practical strategies for action from theoretical models and "must-read" literature. Section three illustrates how organisations are implementing these strategies – including examples from the Sustainable Shipping Initiative, Nike, Sustainable Food Lab, Finance Innovation Lab, Shell Foundation and Rockefeller Foundation.Section four provides tips for you as a practitioner navigating this territory. Many of the ideas behind cultivating system change can be difficult to understand until they are put into practice. This "practitioner's companion" ends with questions that will prompt reflections and spur you to action. Keep it to hand as you change the system!

Smart Engagement: Why, What, Who and How

by John Aston Alan Knight

Businesses that thrive in the 21st century will be those that are smart about "engagement". These businesses are the best at adapting to changing societal concerns, expectations, risks and opportunities and they know how to generate sustainable outcomes.However, while many companies talk a lot about stakeholder engagement, very few do it in a way that genuinely contributes to business success. In many cases companies engage the wrong people on the wrong issues at the wrong time; they plan too much and do too little; they slide into PR-mode or they undermine relationships by creating expectations that can't be met.Smart Engagement can help you plan an engagement programme that is integrated into your core business. John Aston and Alan Knight draw on nearly 50 years of practical expertise in the field of natural resources, energy and infrastructure, chemicals, aeronautics, the financial sector, environmental management, social responsibility and capacity building. They distil the best from current research and offer a robust guide to best practice. This is not abstract process guidelines; it is a straightforward, no-nonsense and practical approach to engagement, focused on results and value creation.

Smart Engagement: Why, What, Who and How (Doshorts Ser.)

by John Aston Alan Knight

Businesses that thrive in the 21st century will be those that are smart about "engagement". These businesses are the best at adapting to changing societal concerns, expectations, risks and opportunities and they know how to generate sustainable outcomes.However, while many companies talk a lot about stakeholder engagement, very few do it in a way that genuinely contributes to business success. In many cases companies engage the wrong people on the wrong issues at the wrong time; they plan too much and do too little; they slide into PR-mode or they undermine relationships by creating expectations that can't be met.Smart Engagement can help you plan an engagement programme that is integrated into your core business. John Aston and Alan Knight draw on nearly 50 years of practical expertise in the field of natural resources, energy and infrastructure, chemicals, aeronautics, the financial sector, environmental management, social responsibility and capacity building. They distil the best from current research and offer a robust guide to best practice. This is not abstract process guidelines; it is a straightforward, no-nonsense and practical approach to engagement, focused on results and value creation.

Trust in Epistemology (Routledge Studies in Trust Research)


Trust is fundamental to epistemology. It features as theoretical bedrock in a broad cross-section of areas including social epistemology, the epistemology of self-trust, feminist epistemology, and the philosophy of science. Yet epistemology has seen little systematic conversation with the rich literature on trust itself. This volume aims to promote and shape this conversation. It encourages epistemologists of all stripes to dig deeper into the fundamental epistemic roles played by trust, and it encourages philosophers of trust to explore the epistemological upshots and applications of their theories. The contributors explore such issues as the risks and necessity of trusting others for information, the value of doing so as opposed to relying on oneself, the mechanisms underlying trust’s strange ability to deliver knowledge, whether depending on others for information is compatible with epistemic responsibility, whether self-trust is an intellectual virtue, and the intimate relationship between epistemic trust and social power. This volume, in Routledge’s new series on trust research, will be a vital resource to academics and students not just of epistemology and trust, but also of moral psychology, political philosophy, the philosophy of science, and feminist philosophy – and to anyone else wanting to understand our vital yet vulnerable-making capacity to trust others and ourselves for information in a complex world.

Trust in Epistemology (Routledge Studies in Trust Research)

by Katherine Dormandy

Trust is fundamental to epistemology. It features as theoretical bedrock in a broad cross-section of areas including social epistemology, the epistemology of self-trust, feminist epistemology, and the philosophy of science. Yet epistemology has seen little systematic conversation with the rich literature on trust itself. This volume aims to promote and shape this conversation. It encourages epistemologists of all stripes to dig deeper into the fundamental epistemic roles played by trust, and it encourages philosophers of trust to explore the epistemological upshots and applications of their theories. The contributors explore such issues as the risks and necessity of trusting others for information, the value of doing so as opposed to relying on oneself, the mechanisms underlying trust’s strange ability to deliver knowledge, whether depending on others for information is compatible with epistemic responsibility, whether self-trust is an intellectual virtue, and the intimate relationship between epistemic trust and social power. This volume, in Routledge’s new series on trust research, will be a vital resource to academics and students not just of epistemology and trust, but also of moral psychology, political philosophy, the philosophy of science, and feminist philosophy – and to anyone else wanting to understand our vital yet vulnerable-making capacity to trust others and ourselves for information in a complex world.

The Art of Plain Speaking: How to Write and Speak in a Way that Will Impress the People that Matter

by Charlie Corbett

This is a guide for anyone who wants to connect better with people in the workplace by speaking clearly and with purpose. It is a result of five years at Charlie Corbett’s consultancy, Bullfinch Media, where he helped convince executives that speaking plainly, thoughtfully, and behaving with humanity, is the best way to win business, boost morale and advance careers. It provides carefully detailed wisdom on how to write well, speak publicly and stand out in your job, as well as how to craft compelling communications, make the best of social media and handle the press. The Art of Plain Speaking aims to improve the experience faced by many in the modern workplace, a world where senior management are entirely absent from the shop floor – replaced by indecipherable emails from HR – and where people speak in esoteric corporate riddles, believing that sounding clever is more productive than speaking clearly.

The Art of Plain Speaking: How to Write and Speak in a Way that Will Impress the People that Matter

by Charlie Corbett

This is a guide for anyone who wants to connect better with people in the workplace by speaking clearly and with purpose. It is a result of five years at Charlie Corbett’s consultancy, Bullfinch Media, where he helped convince executives that speaking plainly, thoughtfully, and behaving with humanity, is the best way to win business, boost morale and advance careers. It provides carefully detailed wisdom on how to write well, speak publicly and stand out in your job, as well as how to craft compelling communications, make the best of social media and handle the press. The Art of Plain Speaking aims to improve the experience faced by many in the modern workplace, a world where senior management are entirely absent from the shop floor – replaced by indecipherable emails from HR – and where people speak in esoteric corporate riddles, believing that sounding clever is more productive than speaking clearly.

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