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Producing Management Knowledge: Research as practice

Providing readers with a unique insight into conducting research, this exciting book describes the thought and work processes of researchers as they complete their projects. Engaging and accessible it investigates all the key aspects of this topic and advice on how to conduct interviews, study the everyday life of an organization, and many other standard methods of conducting research. This is not a prescriptive methodology textbook, rather it explores how to approach, think and act in interaction with the empirical field. Comprehensive and accessible, this thought-provoking text shows readers how to develop management investigations skills, and will be invaluable for final year undergraduates, masters and PhD students.

Producing Shared Understanding for Digital and Social Innovation: Bridging Divides with Transdisciplinary Information Experience Concepts and Methods

In the Anthropocene age there is a need for unifying the relationships between people, planet and technology, their interactions, experiences and impacts across ecosystems. In response to this need, this book introduces unifying bridging concepts informational waves and transdisciplinary resonance towards producing shared understanding. This book also presents emerging methods for transdisciplinary projects focusing on moments, paradoxes and dialogues for digital social innovation and sustainable development partnership goals for improving quality of life. Shared understanding is about how people from different fields and perspectives are communicating, curating, embodying, intuiting and reflecting on shared responsibilities within social ecologies. As a guide to co-designing for information experiences that create meaningful moments of shared understanding, the author illuminates essential transferable, lateral mindsets and soft skills: knowing the gaps through imagination, creativity, listening and noticing, and bridging the gaps through problem emergence, multiple stakeholders, informed learning and personal change.

Producing Spoilers: Peacemaking and the Production of Enmity in a Secular Age

Supporters of Hamas and radical religious Israeli settlers seem to serve one purpose in the international peace process: to provide an excuse for its failure. High-level diplomatic negotiators and grassroots peace activists alike blame religious extremists for acting as "spoilers" of rational negotiation, and have often attempted to neutralize, co-opt, or marginalize them. In Producing Spoilers, Joyce Dalsheim explores the problem of stalled peacemaking by viewing spoilers not as the cause, but as a symptom of systemic malfunctions within the concept of the nation-state itself, and the secular constructs of historicism that support it. She argues that spoilers are generated as internal enemies in the course of conflict and used to explain why processes of peace and reconciliation fail. In other words, peacemaking efforts can work to produce enmity. Focusing on the case of Israel and Palestine, Dalsheim shows how processes of conflict resolution, diplomacy, dialogue, education, and social theorizing about liberation, peace, and social justice actually participate in constructing enemies, thus limiting the options for peaceful outcomes. Dalsheim examines the work of politicians and diplomats as well as scholars and grass-roots level peacemakers, drawing on her research and her own experience as an activist for peace. She identifies a number of common techniques and assumptions that help to produce spoilers, among them the constraints of the narrative form and how storytelling is employed in conflict resolution, and the idea of anachronism, which prevents theorists and activists from seeing creative possibilities for peaceful coexistence. Dalsheim also looks at the limits of territorial solutions and the consequences of nationalism-the context in which spoilers of the Israeli-Palestinian conflict are produced. She contrasts that nationalism with current theorizing on flexible citizenship and diasporic identity. The book culminates by moving beyond national enmity and outside conventional peacemaking to clear a space in which to think about alternative forms of negotiation, exchange, community, and coexistence.

Producing Spoilers: Peacemaking and the Production of Enmity in a Secular Age

Supporters of Hamas and radical religious Israeli settlers seem to serve one purpose in the international peace process: to provide an excuse for its failure. High-level diplomatic negotiators and grassroots peace activists alike blame religious extremists for acting as "spoilers" of rational negotiation, and have often attempted to neutralize, co-opt, or marginalize them. In Producing Spoilers, Joyce Dalsheim explores the problem of stalled peacemaking by viewing spoilers not as the cause, but as a symptom of systemic malfunctions within the concept of the nation-state itself, and the secular constructs of historicism that support it. She argues that spoilers are generated as internal enemies in the course of conflict and used to explain why processes of peace and reconciliation fail. In other words, peacemaking efforts can work to produce enmity. Focusing on the case of Israel and Palestine, Dalsheim shows how processes of conflict resolution, diplomacy, dialogue, education, and social theorizing about liberation, peace, and social justice actually participate in constructing enemies, thus limiting the options for peaceful outcomes. Dalsheim examines the work of politicians and diplomats as well as scholars and grass-roots level peacemakers, drawing on her research and her own experience as an activist for peace. She identifies a number of common techniques and assumptions that help to produce spoilers, among them the constraints of the narrative form and how storytelling is employed in conflict resolution, and the idea of anachronism, which prevents theorists and activists from seeing creative possibilities for peaceful coexistence. Dalsheim also looks at the limits of territorial solutions and the consequences of nationalism-the context in which spoilers of the Israeli-Palestinian conflict are produced. She contrasts that nationalism with current theorizing on flexible citizenship and diasporic identity. The book culminates by moving beyond national enmity and outside conventional peacemaking to clear a space in which to think about alternative forms of negotiation, exchange, community, and coexistence.

Producing Success: The Culture of Personal Advancement in an American High School

Middle- and upper-middle-class students continue to outpace those from less privileged backgrounds. Most attempts to redress this inequality focus on the issue of access to financial resources, but as Producing Success makes clear, the problem goes beyond mere economics. In this eye-opening study, Peter Demerath examines a typical suburban American high school to explain how some students get ahead. Demerath undertook four years of research at a Midwestern high school to examine the mercilessly competitive culture that drives students to advance. Producing Success reveals the many ways the community’s ideology of achievement plays out: students hone their work ethics and employ various strategies to succeed, from negotiating with teachers to cheating; parents relentlessly push their children while manipulating school policies to help them get ahead; and administrators aid high performers in myriad ways, even naming over forty students “valedictorians.” Yet, as Demerath shows, this unswerving commitment to individual advancement takes its toll, leading to student stress and fatigue, incivility and vandalism, and the alienation of the less successful. Insightful and candid, Producing Success is an often troubling account of the educationally and morally questionable results of the American culture of success.

Producing Success: The Culture of Personal Advancement in an American High School

Middle- and upper-middle-class students continue to outpace those from less privileged backgrounds. Most attempts to redress this inequality focus on the issue of access to financial resources, but as Producing Success makes clear, the problem goes beyond mere economics. In this eye-opening study, Peter Demerath examines a typical suburban American high school to explain how some students get ahead. Demerath undertook four years of research at a Midwestern high school to examine the mercilessly competitive culture that drives students to advance. Producing Success reveals the many ways the community’s ideology of achievement plays out: students hone their work ethics and employ various strategies to succeed, from negotiating with teachers to cheating; parents relentlessly push their children while manipulating school policies to help them get ahead; and administrators aid high performers in myriad ways, even naming over forty students “valedictorians.” Yet, as Demerath shows, this unswerving commitment to individual advancement takes its toll, leading to student stress and fatigue, incivility and vandalism, and the alienation of the less successful. Insightful and candid, Producing Success is an often troubling account of the educationally and morally questionable results of the American culture of success.

Producing Success: The Culture of Personal Advancement in an American High School

Middle- and upper-middle-class students continue to outpace those from less privileged backgrounds. Most attempts to redress this inequality focus on the issue of access to financial resources, but as Producing Success makes clear, the problem goes beyond mere economics. In this eye-opening study, Peter Demerath examines a typical suburban American high school to explain how some students get ahead. Demerath undertook four years of research at a Midwestern high school to examine the mercilessly competitive culture that drives students to advance. Producing Success reveals the many ways the community’s ideology of achievement plays out: students hone their work ethics and employ various strategies to succeed, from negotiating with teachers to cheating; parents relentlessly push their children while manipulating school policies to help them get ahead; and administrators aid high performers in myriad ways, even naming over forty students “valedictorians.” Yet, as Demerath shows, this unswerving commitment to individual advancement takes its toll, leading to student stress and fatigue, incivility and vandalism, and the alienation of the less successful. Insightful and candid, Producing Success is an often troubling account of the educationally and morally questionable results of the American culture of success.

Product-Focused Software Process Improvement: 16th International Conference, PROFES 2015, Bolzano, Italy, December 2-4, 2015, Proceedings (Lecture Notes in Computer Science #9459)

This book constitutes the refereed proceedings of the 16th International Conference on Product-Focused Software Process Improvement, PROFES 2015, held in Bolzano, Italy, in December 2015.The 18 revised full papers presented together with 10 short papers and 18 workshop papers were carefully reviewed and selected from 50 submissions. The papers are organized in topical sections on lessons learned from industry-research collaborations; instruments to improve the software development process; requirements, features, and release management; practices of modern development processes; human factors in modern software development; effort and size estimation validated by professionals; empirical generalization; software reliability and testing in industry; workshop on processes, methods and tools for engineering embedded systems; workshop on human factors in software development processes; and workshop on software startups: state of the art and state of the practice.

Product-Focused Software Process Improvement: 17th International Conference, PROFES 2016, Trondheim, Norway, November 22-24, 2016, Proceedings (Lecture Notes in Computer Science #10027)

This book constitutes the proceedings of the 17th International Conference on Product-Focused Software Process Improvement, PROFES 2016, held in Trondheim, Norway, in November 2016. The 24 revised full papers presented together with 21 short papers, 1 keynote, 3 invited papers, 5 workshop papers. 2 doctoral symposium papers, and 6 tutorials were carefully reviewed and selected from 82 submissions. The papers are organized in topical sections on Early Phases in Software Engineering; Organizational Models; Architecture; Methods and Tools; Verification and Validation; Process Improvement; Speed and Agility in System Engineering; Requirements and Quality; Process and Repository Mining; Business Value and Benefits; Emerging Research Topics; and Future of Computing.

Product-Focused Software Process Improvement: 11th International Conference, PROFES 2010, Limerick, Ireland, June 21-23, 2010, Proceedings (Lecture Notes in Computer Science #6156)

On behalf of the PROFES Organizing Committee we are proud to present the proce- th ings of the 11 International Conference on Product-Focused Software Process Improvement (PROFES 2010), held in Limerick, Ireland. Since the first conference in 1999 the conference has established its place in the software engineering community as a respected conference that brings together participants from academia and industry. The roots of PROFES are in professional software process improvement motivated by product and service quality needs. The conference addresses both the solutions found in practice as well as relevant research results from academia. To ensure that PROFES retains its high quality and focus on the most relevant research issues, the conference has actively maintained close collaboration with industry and subsequently widened its scope to the research areas of collaborative and agile software devel- ment. The main themes of this year’s conference were “Agile and Lean Processes” and “Engineering Service-Oriented Systems. ” These two main themes enabled us to cover the contemporary software devel- ment demands and trends in a comprehensive manner and to tackle the most important current challenges identified by the software industry and software research com- nity––namely, the shift of focus from "products" to "services. ” The technical program featured invited talks, research papers, and experience reports on the most relevant topics related to processes for developing software-intensive services and products. In addition, a number of workshops and tutorials were hosted.

Product Focused Software Process Improvement: 5th International Conference, PROFES 2004, Kansai Science City, Japan, April 5-8, 2004, Proceedings (Lecture Notes in Computer Science #3009)

On behalf of the PROFES organizing committee we are proud to present to you the proceedings of the 5th International Conference on Product Focused Software Process Improvement (PROFES 2004), held in Kansai Science City, Japan. Since 1999, PROFES has established itself as one of the recognized international process improvement conferences. In 2004 the conference left Europe for the first time and moved to Japan. Japan and its neighboring countries are intensifying their efforts to improve software engineering excellence, so it was a logical step to select Japan as the venue for PROFES 2004. The purpose of the conference is to bring to light the most recent findings and results in the area and to stimulate discussion between researchers, experienced professionals, and technology providers. The large number of participants coming from industry confirms that the conference provides a variety of up-to-date topics and tackles industry problems. The main theme of PROFES is professional software process improvement (SPI) motivated by product and service quality needs. SPI is facilitated by software process assessment, software measurement, process modeling, and technology transfer. It has become a practical tool for quality software engineering and management. The conference addresses both the solutions found in practice and the relevant research results from academia. This is reflected in the 41 full papers, which are a balanced mix of academic papers as well as industrial experience reports.

Product Focused Software Process Improvement: 6th International Conference, PROFES 2005, Oulu, Finland, June 13-18, 2005, Proceedings (Lecture Notes in Computer Science #3547)

On behalf of the PROFES Organizing Committee we are proud to present to you the proceedings of the 6th International Conference on Product Focused Software Process Improvement (PROFES 2005), held in Oulu, Finland. Since 1999, PROFES has established itself as one of the recognized inter- tional software process improvement conferences. Thepurposeoftheconferenceistobringtolightthemostrecent?ndingsand results in the area and to stimulate discussion between researchers, experienced professionals,andtechnologyproviders.Thelargenumberofparticipantscoming from industry con?rms that the conference provides a variety of up-to-date t- ics and tackles industry problems. The main theme of PROFES is professional software process improvement (SPI) motivated by product and service quality needs. SPI is facilitated by software process assessment, software measurement, process modeling, and technology transfer. It has become a practical tool for quality software engineering and management. The conference addresses both the solutions found in practice and the relevant research results from academia. This is re?ected in the 42 full papers, which are – as in the years before – a well-balanced mix of academic papers as well as industrial experience reports. The business of developing new applications like mobile and Internet services orenhancingthefunctionalityofavarietyofproductsusingembeddedsoftwareis rapidlygrowing,maturingandmeetingtheharshbusinessrealities.Theaccepted papers focusing on wireless and the Internet are grouped into a special “mobile and wireless” session. WewishtothankVTTElectronics,theUniversityofOuluincludingInfotech, and Fraunhofer IESE for supporting the conference. We are also grateful to the authors for high-quality papers, the Program Committee for their hard work in reviewing the papers, the Organizing Committee for making the event possible, and all the numerous supporters who helped in organizing this conference.

Product Focused Software Process Improvement: Third International Conference, PROFES 2001, Kaiserslautern, Germany, September 10-13, 2001. Proceedings (Lecture Notes in Computer Science #2188)

The Third International Conference on Product Focused Software Process Improvement (PROFES 2001) continued the success of the PROFES’99 and PROFES 2000 conferences. PROFES 2001 was organized in Kaiserslautern, Germany, September 10 13, 2001. The PROFES conference has its roots in the PROFES Esprit project (http://www.ele.vtt.fi/profes/), but it quickly evolved into a full fledged general purpose conference in 1999 and since then it has gained wide spread international popularity. As in previous years, the main theme of PROFES 2001 was professional software process improvement (SPI) motivated by product and service quality needs. SPI is facilitated by software process assessment, software measurement, process modeling, and technology transfer and has become a practical tool for quality software engineering and management. The conference addresses both the solutions found in practice as well as relevant research results from academia. The purpose of the conference is to bring to light the most recent findings and results in the area and to stimulate discussion between the researchers, experienced professionals, and technology providers for SPI.

Product Focused Software Process Improvement: Second International Conference, PROFES 2000, Oulu, Finland, June 20-22, 2000 Proceedings (Lecture Notes in Computer Science #1840)

Product-Focused Software Process Improvement: 12th International Conference, PROFES 2011, Torre Canne, Italy, June 20-22, 2011. Proceedings (Lecture Notes in Computer Science #6759)

This book constitutes the refereed proceedings of the 12 International Conference on Product-Focused Software Process Improvement, PROFES 2011, held in Torre Canne, Italy, in June 2011. The 24 revised full papers presented together with the abstracts of 2 keynote addresses were carefully reviewed and selected from 54 submissions. The papers are organized in topical sections on agile and lean practices, cross-model quality improvement, global and competitive software development, managing diversity, product and process measurements, product-focused software process improvement, requirement process improvement, and software process improvement.

Product-Focused Software Process Improvement: 13th International Conference, PROFES 2012, Madrid, Spain, June 13-15, 2012, Proceedings (Lecture Notes in Computer Science #7343)

This book constitutes the refereed proceedings of the 13 International Conference on Product-Focused Software Process Improvement, PROFES 2012, held in Madrid, Spain, in June 2012. The 21 revised full papers presented together with 3 short papers and 4 workshop and tutorial papers were carefully reviewed and selected from 49 submissions. The papers are organized in topical sections on process focused software process improvement, open-source agile and lean practices, product and process measurements and estimation, distributed and global software development, quality assessment, and empirical studies.

Product-Focused Software Process Improvement: 14th International Conference, PROFES 2013, Paphos, Cyprus, June 12-14, 2013, Proceedings (Lecture Notes in Computer Science #7983)

This book constitutes the refereed proceedings of the 14th International Conference on Product-Focused Software Process Improvement, PROFES 2013, held in Paphos, Cyprus, in June 2013. The 22 revised full papers presented together with 10 short papers and 2 tutorial papers were carefully reviewed and selected from 41 submissions. The papers are organized in topical sections on empirical software engineering, software process improvement, managing software processes, software measurement, decision support in software engineering, safety-critical software engineering, and software maintenance.

Product-Focused Software Process Improvement: 15th International Conference, PROFES 2014, Helsinki, Finland, December 10-12, 2014, Proceedings (Lecture Notes in Computer Science #8892)

This book constitutes the refereed proceedings of the 15th International Conference on Product-Focused Software Process Improvement, PROFES 2014, held in Helsinki, Finland, in December 2014. The 18 revised full papers presented together with 14 short papers were carefully reviewed and selected from 45 initial submissions. The papers are organized in topical sections on agile development, decision-making, development practices and issues, product planning, and project management.

Product-Focused Software Process Improvement: 9th International Conference, PROFES 2008, Monte Porzio Catone, Italy, June 23-25, 2008, Proceedings (Lecture Notes in Computer Science #5089)

On behalf of the PROFES Organizing Committee, we are proud to present to you the proceedings of the 9th International Conference on Product-Focused Software Process Improvement (PROFES 2008) held in Frascati - Monteporzio Catone, Rome, Italy. Since 1999, PROFES has established itself as one of the recognized international process improvement conferences. The main theme of PROFES is professional so- ware process improvement (SPI) motivated by product and service quality needs. Focussing on a product to be developed, PROFES 2008 addressed both quality en- neering and management topics including processes, methods, techniques, tools, - ganizations, and enabling SPI. Both solutions found in practice and the relevant research results from academia were presented. Domains such as the automotive and mobile applications industry are growing r- idly, resulting in a strong need for professional development and improvement. Nowadays, the majority of embedded software is developed in collaboration, and distribution of embedded software development continues to increase. Thus, PROFES 2008 addressed different development modes, roles in the value chain, stakeholders’ viewpoints, collaborative development, as well as economic and quality aspects. - ile development was included again as one of the themes. Since the beginning of the series of PROFES conferences, the purpose has been to bring to light the most recent findings and novel results in the area of process - provement, and to stimulate discussion among researchers, experienced professionals, and technology providers from around the world.

Product-Focused Software Process Improvement: 21st International Conference, PROFES 2020, Turin, Italy, November 25–27, 2020, Proceedings (Lecture Notes in Computer Science #12562)

This book constitutes the refereed proceedings of the 21st International Conference on Product-Focused Software Process Improvement, PROFES 2020, held in Turin, Italy, in November 2020. Due to COVID-19 pandemic the conference was held virtually. The 19 revised full papers and 3 short papers presented were carefully reviewed and selected from 68 submissions. The papers cover a broad range of topics related to professional software development and process improvement driven by product and service quality needs. They are organized in topical sections on Agile Software Development.

Product-Focused Software Process Improvement: 8th International Conference, PROFES 2007, Riga, Latvia, July 2-4, 2007, Proceedings (Lecture Notes in Computer Science #4589)

A vital new publication for scientists and researchers in the field, this book constitutes the refereed proceedings of the 8th International Conference on Product Focused Software Process Improvement, PROFES 2007, held in Riga, Latvia in July 2007. The 29 revised full papers, along with four reports on workshops and tutorials and four keynote addresses were carefully reviewed and selected from 55 submissions. The papers constitute a balanced mix of academic and industrial aspects; they are organized in topical sections for ease of reference.

Product-Focused Software Process Improvement: 7th International Conference, PROFES 2006, Amsterdam, The Netherlands, June 12-14, 2006, Proceedings (Lecture Notes in Computer Science #4034)

This book constitutes the refereed proceedings of the 7th International Conference on Product-Focused Software Process Improvement, PROFES 2006, held in Amsterdam, June 2006. The volume presents 26 revised full papers and 12 revised short papers together with 6 reports on workshops and tutorials. The papers constitute a balanced mix of academic and industrial aspects, organized in topical sections on decision support, embedded software and system development, measurement, process improvement, and more.

Product Focused Software Process Improvement: 4th International Conference, PROFES 2002 Rovaniemi, Finland, December 9-11, 2002, Proceedings (Lecture Notes in Computer Science #2559)

On behalf of the PROFES organizing committee we would like to welcome you to the 4th International Conference on Product Focused Software Process Impro- ment (PROFES 2002) in Rovaniemi, Finland. The conference was held on the Arctic Circle in exotic Lapland under the Northern Lights just before Christmas time, when Kaamos (the polar night is known in Finnish as ”Kaamos”) shows its best characteristics. PROFES has established itself as one of the recognized international process improvement conferences. Despite the current economic downturn, PROFES has attracted a record number of submissions. A total of 70 full papers were subm- ted and the program committee had a di?cult task in selecting the best papers to be presented at the conference. The main theme of PROFES is professional software process improvement (SPI) motivated by product and service quality needs. SPI is facilitated by so- ware process assessment, software measurement, process modeling, and techn- ogy transfer. It has become a practical tool for quality software engineering and management. The conference addresses both the solutions found in practice and the relevant research results from academia.

Product Innovation Management: Intelligence, Discovery, Development (Management for Professionals)

This book offers new insights into the complex set of activities and decisions of product innovation management. It provides concepts, methods, and tools that can help accelerate the introduction of successful products to the market in an increasingly competitive and changing business landscape. It also offers examples and case studies, and it is the result of more than 20 years of study, research, and consulting carried out by the two authors in the field of innovation management. The book discusses the demanding challenges of product innovation and offers practitioners guidance on how to respond to these challenges. It presents a three-level framework (the “innovation pyramid”), which reflects the core components of a firm’s innovation capability: first, intelligence - absorbing information and knowledge from the outside world by looking beyond the familiar territories of the current market, technology, and customers; second, discovery - exploring opportunities for innovation through creative ideation and technology experimentation; and third, development - transforming opportunities into profitable new products and services.

The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience

A playbook on product-led strategy for software product teams There's a common strategy used by the fastest growing and most successful businesses of our time. These companies are building their entire customer experience around their digital products, delivering software that is simple, intuitive and delightful, and that anticipates and exceeds the evolving needs of users. Product-led organizations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities. They represent the future of business in a digital-first world. This book is meant to help you transform your company into a product-led organization, helping to drive growth for your business and advance your own career. It provides: A holistic view of the quantitative and qualitative insights teams need to make better decisions and shape better product experiences. A guide to setting goals for product success and measuring progress toward meeting them. A playbook for incorporating sales and marketing activities, service and support, as well as onboarding and education into the product Strategies for soliciting, organizing and prioritizing feedback from customers and other stakeholders; and how to use those inputs to create an effective product roadmap The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience was written by the co-founder and CEO of Pendo—a SaaS company and innovator in building software for digital product teams. The book reflects the author’s passion and dedication for sharing what it takes to build great products.