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The Business Romantic: Fall back in love with your work and your life

by Tim Leberecht

Top 10 Motivational Books of 2015 - Inc.comTop 10 Creative Leadership Books of 2015 - ForbesAgainst the backdrop of eroding trust in capitalism, pervasive technology, big data, and the desire to quantify all of our behaviours, The Business Romantic makes a compelling case that we must meld the pursuit of success and achievement with romance if we want to create an economy that serves our entire selves.A rising star in data analytics who is in love with the intrinsic beauty of spreadsheets; the mastermind behind a brand built on absence; an Argentinian couple who revolutionize shoelaces; the founder of a foodie-oriented start-up that creates intimate conversation spaces; a performance artist who offers fake corporate seminars for real professionals - these are some of the innovators readers will meet in this witty, deeply personal, and rousing journey through the world of Business Romanticism.The Business Romantic not only provides surprising insights into the emotional and social aspects of business but also presents 'Rules of Enchantment' that will help both individuals and organisations construct more meaningful experiences for themselves and others.The Business Romantic offers a radically different view of the good life and outlines how to better meet one's own desires as well as those of customers, employees, and society. It encourages readers to expect more from companies, to give more of themselves, and to fall back in love with their work and their lives.

Advertising and Public Relations Law (Routledge Communication Series)

by Carmen Maye Roy L. Moore Erik L. Collins

Addressing a critical need, Advertising and Public Relations Law explores the issues and ideas that affect the regulation of advertising and public relations speech, some of the most dynamic and prevalent areas of professional communications today. This updated third edition explores the categorization of different kinds of speech and their varying levels of First Amendment protection as well as common areas of litigation for communicators such as defamation, invasion of privacy, and copyright and trademark infringement. Features of this edition include: A new chapter on Internet-related laws affecting advertising and public relations speech. History and background of major legal theories affecting professional communicators. Extended excerpts from major court decisions. Overviews of relevant federal and state regulatory schemes, including those promulgated and enforced by the FTC, FCC, FDA and others. Appendices providing a legal glossary, a chart of the judicial system, sample model releases and copyright agreement forms. The volume is developed for upper-level undergraduate and graduate students in media, advertising and public relations law or regulation courses. It also serves as an essential reference for advertising and public relations practitioners.

Global Digital Cultures: Perspectives from South Asia

by Aswin Punathambekar Sriram Mohan

Digital media histories are part of a global network, and South Asia is a key nexus in shaping the trajectory of digital media in the twenty-first century. Digital platforms like Facebook, WhatsApp, and others are deeply embedded in the daily lives of millions of people around the world, shaping how people engage with others as kin, as citizens, and as consumers. Moving away from Anglo-American and strictly national frameworks, the essays in this book explore the intersections of local, national, regional, and global forces that shape contemporary digital culture(s) in regions like South Asia: the rise of digital and mobile media technologies, the ongoing transformation of established media industries, and emergent forms of digital media practice and use that are reconfiguring sociocultural, political, and economic terrains across the Indian subcontinent. From massive state-driven digital identity projects and YouTube censorship to Tinder and dating culture, from Twitter and primetime television to Facebook and political rumors, Global Digital Cultures focuses on enduring concerns of representation, identity, and power while grappling with algorithmic curation and data-driven processes of production, circulation, and consumption.

The Routledge Handbook of Language and Media

by Colleen Cotter Daniel Perrin

The Routledge Handbook of Language and Media provides an accessible and comprehensive overview of state-of-the-art research in media linguistics. This handbook analyzes both language theory and practice, demonstrating the vital role of this research in understanding language use in society. With over thirty chapters contributed by leading academics from around the world, this handbook: addresses issues of language use, form, structure, ideology, practice, and culture in the context of both traditional and new communication media; investigates mediated language use in public spheres, organizations, and personal communication, including newspaper journalism, broadcasting, and social media; examines the interplay of language and media from both linguistic and media perspectives, discussing auditory and visual media and graphic modes, as well as language and gender, multilingualism, and language change; analyzes the advantages and shortcomings of current approaches within media linguistics research and outlines avenues for future research. The Routledge Handbook of Language and Media is a must-have survey of this key field, and is essential reading for those interested in media linguistics.

The Routledge Handbook of Language and Media


The Routledge Handbook of Language and Media provides an accessible and comprehensive overview of state-of-the-art research in media linguistics. This handbook analyzes both language theory and practice, demonstrating the vital role of this research in understanding language use in society. With over thirty chapters contributed by leading academics from around the world, this handbook: addresses issues of language use, form, structure, ideology, practice, and culture in the context of both traditional and new communication media; investigates mediated language use in public spheres, organizations, and personal communication, including newspaper journalism, broadcasting, and social media; examines the interplay of language and media from both linguistic and media perspectives, discussing auditory and visual media and graphic modes, as well as language and gender, multilingualism, and language change; analyzes the advantages and shortcomings of current approaches within media linguistics research and outlines avenues for future research. The Routledge Handbook of Language and Media is a must-have survey of this key field, and is essential reading for those interested in media linguistics.

Media Effects: Advances in Theory and Research (Routledge Communication Series)

by Jennings Bryant Mary Beth Oliver Arthur A. Raney

Now in its fourth edition, Media Effects again features essays from some of the finest scholars in the field and serves as a comprehensive reference volume for scholars, teachers, and students. This edition contains both new and updated content that reflects our media-saturated environments, including chapters on social media, video games, mobile communication, and virtual technologies. In recognition of the multitude of research trajectories within media effects, this edition also includes new chapters on narratives, positive media, the self and identity, media selection, and cross-cultural media effects. As scholarship in media effects continues to evolve and expand, Media Effects serves as a benchmark of theory and research for the current and future generations of scholars. The book is ideal for scholars and for undergraduate and graduate courses in media effects, media psychology, media theory, psychology, sociology, political science, and related disciplines.

The Handbook of Journalism Studies: ICA Handbook Series (2nd Edition)

by Karin Wahl-Jorgensen Thomas Hanitzsch

This second edition of The Handbook of Journalism Studies explores the current state of research in journalism studies and sets an agenda for future development of the field in an international context. The volume is structured around theoretical and empirical approaches to journalism research and covers scholarship on news production; news content; journalism and society; journalism and culture; and journalism studies in a global context. As journalism studies has become richer and more diverse as a field of study, the second edition reflects both the growing diversity of the field, and the ways in which journalism itself has undergone rapid change in recent years. Emphasizing comparative and global perspectives, this new edition explores: Key elements, thinkers, and texts Historical context Current state of the field Methodological issues Merits and advantages of the approach/area of study Limitations and critical issues of the approach/area of study Directions for future research Offering broad international coverage from world-leading contributors, this volume is a comprehensive resource for theory and scholarship in journalism studies. As such, it is a must-have resource for scholars and graduate students working in journalism, media studies, and communication around the globe.

The Handbook of Journalism Studies: ICA Handbook Series (2nd edition)

by Karin Wahl-Jorgensen Thomas Hanitzsch

This second edition of The Handbook of Journalism Studies explores the current state of research in journalism studies and sets an agenda for future development of the field in an international context. The volume is structured around theoretical and empirical approaches to journalism research and covers scholarship on news production; news content; journalism and society; journalism and culture; and journalism studies in a global context. As journalism studies has become richer and more diverse as a field of study, the second edition reflects both the growing diversity of the field, and the ways in which journalism itself has undergone rapid change in recent years. Emphasizing comparative and global perspectives, this new edition explores: Key elements, thinkers, and texts Historical context Current state of the field Methodological issues Merits and advantages of the approach/area of study Limitations and critical issues of the approach/area of study Directions for future research Offering broad international coverage from world-leading contributors, this volume is a comprehensive resource for theory and scholarship in journalism studies. As such, it is a must-have resource for scholars and graduate students working in journalism, media studies, and communication around the globe.

Origins and Traditions of Organizational Communication: A Comprehensive Introduction to the Field

by Anne M. Nicotera

Origins and Traditions of Organizational Communication provides a sophisticated overview of the fundamentals of organizational communication as a field of study, examining the field’s foundations and providing an assessment of the field to date, explaining and demonstrating a communicational approach to the study of organization. It provides a set of literature reviews on focused topics written by experts in each area, and links organizational communication theory and research to practice. In reviewing foundational management theory, the book analyzes how early to mid-20th-century management theories shaped contemporary organizations, providing students both with background knowledge of these foundational theories and an understanding of their influence on our thinking and our organizational world. Written at an accessible level for early graduate students, yet still sophisticated enough for doctoral students, the book is ideal for students and teachers of organizational communication and communication history. Downloadable ancillary materials include chapter PowerPoints and a set of instructors' materials containing chapter abstracts, glossaries, discussion questions, annotated supplementary readings lists, and practitioners' corners.

Origins and Traditions of Organizational Communication: A Comprehensive Introduction to the Field

by Anne M. Nicotera

Origins and Traditions of Organizational Communication provides a sophisticated overview of the fundamentals of organizational communication as a field of study, examining the field’s foundations and providing an assessment of the field to date, explaining and demonstrating a communicational approach to the study of organization. It provides a set of literature reviews on focused topics written by experts in each area, and links organizational communication theory and research to practice. In reviewing foundational management theory, the book analyzes how early to mid-20th-century management theories shaped contemporary organizations, providing students both with background knowledge of these foundational theories and an understanding of their influence on our thinking and our organizational world. Written at an accessible level for early graduate students, yet still sophisticated enough for doctoral students, the book is ideal for students and teachers of organizational communication and communication history. Downloadable ancillary materials include chapter PowerPoints and a set of instructors' materials containing chapter abstracts, glossaries, discussion questions, annotated supplementary readings lists, and practitioners' corners.

Inside Interviewing: New Lenses, New Concerns (PDF)

by James Holstein Jaber Gubrium

Inside Interviewing highlights the fluctuating and diverse moral worlds put into place during interview research when gender, race, culture, the age of respondents and other subject positions are brought narratively to the foreground. It explores the 'facts', thoughts, feelings and perspectives of respondents and how this impacts on the research process. It will provide readers with insights to selecting the appropriate analytic strategy for explicating data that emerges from related activities in the interview process.

Develop Your Presentation Skills: How to Inspire and Inform with Clarity and Confidence (Creating Success #68)

by Theo Theobald

Develop Your Presentation Skills offers step-by-step advice to prepare effectively and nail that presentation. Going beyond just handling nerves and presenting slides, this quick and easy guide provides a practical toolkit for developing a winning presentation and improving your confidence along the way. From unpicking the original brief and understanding just what the audience wants, to facing your performance demons and constructing compelling content, you will keep your audience rapt with attention.Complete with anecdotes and expert input to help you avoid disaster, Develop Your Presentation Skills also includes content to help you to deliver a presentation 'stripped bare' and to use new media to engage with your audience. Fully updated for 2019, this 4th edition now features even more practical exercises, useful templates, and top tips to help you find your voice and use it with style; to inform, to persuade, to impress.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Develop Your Presentation Skills: How to Inspire and Inform with Clarity and Confidence (Creating Success)

by Theo Theobald

Develop Your Presentation Skills offers step-by-step advice to prepare effectively and nail that presentation. Going beyond just handling nerves and presenting slides, this quick and easy guide provides a practical toolkit for developing a winning presentation and improving your confidence along the way. From unpicking the original brief and understanding just what the audience wants, to facing your performance demons and constructing compelling content, you will keep your audience rapt with attention.Complete with anecdotes and expert input to help you avoid disaster, Develop Your Presentation Skills also includes content to help you to deliver a presentation 'stripped bare' and to use new media to engage with your audience. Fully updated for 2019, this 4th edition now features even more practical exercises, useful templates, and top tips to help you find your voice and use it with style; to inform, to persuade, to impress.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

How to Write a Business Plan: Win Backing and Support for Your Ideas and Ventures (Creating Success #69)

by Brian Finch

Whether you are starting or selling your own business, business plans are an essential part of the process. How to Write a Business Plan gives you the expert guidance you need to make an impact with your plan, including advice on researching competitors, presenting your management skills and successfully communicating your strategic vision. Whether it is to raise finance, sell a business or develop a specific project, this is your one-stop guide to producing the most professional and convincing business plan for a new venture.Fully updated for 2019, this 6th edition now features even more practical exercises, useful templates, and top tips to help you write a comprehensive and compelling plan, as well as content on digital developments such as crowdfunding, online retailing and digital marketing. The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

How to Write a Business Plan: Win Backing and Support for Your Ideas and Ventures (Creating Success)

by Brian Finch

Whether you are starting or selling your own business, business plans are an essential part of the process. How to Write a Business Plan gives you the expert guidance you need to make an impact with your plan, including advice on researching competitors, presenting your management skills and successfully communicating your strategic vision. Whether it is to raise finance, sell a business or develop a specific project, this is your one-stop guide to producing the most professional and convincing business plan for a new venture.Fully updated for 2019, this 6th edition now features even more practical exercises, useful templates, and top tips to help you write a comprehensive and compelling plan, as well as content on digital developments such as crowdfunding, online retailing and digital marketing. The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

How to Write Reports and Proposals: Create Attention-Grabbing Documents that Achieve Your Goals (Creating Success #71)

by Patrick Forsyth

How to Write Reports and Proposals is essential reading for achieving effective writing techniques. Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business, and this book provides practical advice on how to impress, convince and persuade your colleagues or clients.Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips that will help you to write succinctly and with impact across different media. How to Write Reports and Proposals will give you the tools to put over a good case with style.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

How to Write Reports and Proposals: Create Attention-Grabbing Documents that Achieve Your Goals (Creating Success)

by Patrick Forsyth

How to Write Reports and Proposals is essential reading for achieving effective writing techniques. Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business, and this book provides practical advice on how to impress, convince and persuade your colleagues or clients.Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips that will help you to write succinctly and with impact across different media. How to Write Reports and Proposals will give you the tools to put over a good case with style.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Political Authority, Social Control and Public Policy (Public Policy and Governance)

by Nancy S. Lind Cara E. Rabe-Hemp

Political movements and citizens across the globe are increasingly challenging the traditional ways in which political authorities and governing bodies establish and maintain social control. This edited collection examines the intersections of social control, political authority and public policy. Each chapter provides an important insight into the key elements needed to understand the role of governance in establishing and maintaining social control through law and public policymaking. Close attention is paid to the roles of surveillance and dissent as tools for both establishing and disrupting the social control of political institutions. This collection examines the vast implications of increased participation in governance by citizens through dissent, revealing the ways in which this represents both a disruption of social control and a mechanism for increased accountability through surveillance and media. Through its examination of issues such as police militarization, police legitimacy, religion and the state, immigration, mental health policy, privacy and surveillance, and mass media and social control in a post-truth environment, this collection will prove invaluable for researchers, policy makers and practitioners alike.

Political Authority, Social Control and Public Policy (Public Policy and Governance)

by Cara E. Rabe-Hemp Nancy S. Lind

Political movements and citizens across the globe are increasingly challenging the traditional ways in which political authorities and governing bodies establish and maintain social control. This edited collection examines the intersections of social control, political authority and public policy. Each chapter provides an important insight into the key elements needed to understand the role of governance in establishing and maintaining social control through law and public policymaking. Close attention is paid to the roles of surveillance and dissent as tools for both establishing and disrupting the social control of political institutions. This collection examines the vast implications of increased participation in governance by citizens through dissent, revealing the ways in which this represents both a disruption of social control and a mechanism for increased accountability through surveillance and media. Through its examination of issues such as police militarization, police legitimacy, religion and the state, immigration, mental health policy, privacy and surveillance, and mass media and social control in a post-truth environment, this collection will prove invaluable for researchers, policy makers and practitioners alike.

Lingüística cognitiva y español LE/L2 (Routledge Advances in Spanish Language Teaching)

by Iraide Ibarretxe-Antuñano Teresa Cadierno Alejandro Castañeda Castro

Lingüística cognitiva y español LE/L2 constituye una valiosa aportación al estudio de la adquisición y la enseñanza del español LE/L2 desde la perspectiva teórica de la lingüística cognitiva. Se trata de la primera obra escrita en español en la que se ofrece una introducción a la lingüística cognitiva y su aplicación didáctica a la enseñanza del español LE/L2 desde una óptica internacional. Combina una orientación teórico-práctica que incluye diferentes estudios empíricos con pautas para ayudar a los profesores de español a integrar la lingüística cognitiva en la enseñanza de la lengua. Características principales: Una estructura homogénea y facilitadora de la lectura de los distintos capítulos que sirve para integrar contenidos lingüísticos y gramaticales desde un punto de vista cognitivo; Cuestiones clave en la enseñanza del español LE/L2 desde la óptica de la lingüística cognitiva: aspectos controvertidos de gramática, el desarrollo de la competencia metafórica, el aprendizaje del léxico, la influencia de la lengua materna, el foco en la forma, el uso de la traducción pedagógica; Pautas y sugerencias para aplicar la lingüística cognitiva en la enseñanza de la lengua, así como futuras vías de investigación; Una selección de imágenes, gráficos e ilustraciones para facilitar la comprensión de los temas y conceptos que se abordan en el volumen; Un glosario bilingüe (español e inglés) de términos clave para que cualquier lector pueda familiarizarse con los conceptos fundamentales de la lingüística cognitiva. Escrito en español, de manera clara y accesible, y con abundantes ejemplos, Lingüística cognitiva y español LE/L2 es una obra de referencia para docentes de español como LE/L2, estudiantes graduados y formadores de profesores, así como para cualquier persona que desee adquirir una perspectiva actual sobre las principales aportaciones teóricas y prácticas de la lingüística cognitiva a la enseñanza y el aprendizaje de segundas lenguas.

Lingüística cognitiva y español LE/L2 (Routledge Advances in Spanish Language Teaching)

by Iraide Ibarretxe-Antuñano Teresa Cadierno Alejandro Castañeda Castro

Lingüística cognitiva y español LE/L2 constituye una valiosa aportación al estudio de la adquisición y la enseñanza del español LE/L2 desde la perspectiva teórica de la lingüística cognitiva. Se trata de la primera obra escrita en español en la que se ofrece una introducción a la lingüística cognitiva y su aplicación didáctica a la enseñanza del español LE/L2 desde una óptica internacional. Combina una orientación teórico-práctica que incluye diferentes estudios empíricos con pautas para ayudar a los profesores de español a integrar la lingüística cognitiva en la enseñanza de la lengua. Características principales: Una estructura homogénea y facilitadora de la lectura de los distintos capítulos que sirve para integrar contenidos lingüísticos y gramaticales desde un punto de vista cognitivo; Cuestiones clave en la enseñanza del español LE/L2 desde la óptica de la lingüística cognitiva: aspectos controvertidos de gramática, el desarrollo de la competencia metafórica, el aprendizaje del léxico, la influencia de la lengua materna, el foco en la forma, el uso de la traducción pedagógica; Pautas y sugerencias para aplicar la lingüística cognitiva en la enseñanza de la lengua, así como futuras vías de investigación; Una selección de imágenes, gráficos e ilustraciones para facilitar la comprensión de los temas y conceptos que se abordan en el volumen; Un glosario bilingüe (español e inglés) de términos clave para que cualquier lector pueda familiarizarse con los conceptos fundamentales de la lingüística cognitiva. Escrito en español, de manera clara y accesible, y con abundantes ejemplos, Lingüística cognitiva y español LE/L2 es una obra de referencia para docentes de español como LE/L2, estudiantes graduados y formadores de profesores, así como para cualquier persona que desee adquirir una perspectiva actual sobre las principales aportaciones teóricas y prácticas de la lingüística cognitiva a la enseñanza y el aprendizaje de segundas lenguas.

Make a Great Speech: Teach Yourself (Teach Yourself)

by Jackie Arnold

Written by a professional toastmaster, keynote speaker and voice coach, this book gives you all you need to make an effective speech on any occasion. From weddings and christenings to fundraising events and after-dinner speeches, it offers suitable material for any occasion, with practical techniques and strategies for everything from using props to conquering stage fright and banishing your butterflies forever.Teach Yourself - the world's leading learning brand - is relaunched in 2010 as a multi-platform experience that will keep you motivated to achieve your goals. Let our expert author guide you through this brand new edition, with personal insights, tips, energising self-tests and summaries throughout the book. Go online at www.teachyourself.com for tests, extension articles and a vibrant community of like-minded learners. And if you don't have much time, don't worry - every book gives you 1, 5 and 10-minute bites of learning to get you started. - Gives you a comprehensive source of advice, material and techniques for wedding speeches - Offers hints on how to speak effectively and conquer your butterflies - Features practical guides to making the most of props and technology

Public Relations as Emotional Labour: TBC (Routledge New Directions in PR & Communication Research)

by Liz Yeomans

Inextricably linked to neoliberal market economies, public relations’ influence in our promotional culture is profound. Yet many aspects of the professional role are under-researched and poorly understood, including the impact on workers who construct displays of feeling to elicit a desired emotional response, to earn trust and manage clients. The emotionally demanding nature of this aspirational work, and how this is symptomatic of "always on" culture, is particularly overlooked. Drawing on interviews with practitioners and agency directors, together with the author’s personal insights from observations in the field, this book fills a significant gap in knowledge by presenting a critical-interpretive exploration of everyday relational work of account handlers in PR agencies. In underscoring the relationship-driven, highly contingent nature of this work, the author shows that emotional labour is a defining feature of professionalism, even as public relations is reconfigured in the digital age. In doing so, the book draws on a wide range of related contemporary social and cultural theories, as well as critical public relations and feminist public relations literature. Scholars, educators and research students in PR and communications studies will gain rich insights into the emotion management strategies employed by public relations workers in handling professional relationships with clients, journalists and their colleagues, thereby uncovering some of the taken-for-granted aspects of this gendered, promotional work.

Public Relations as Emotional Labour: TBC (Routledge New Directions in PR & Communication Research)

by Liz Yeomans

Inextricably linked to neoliberal market economies, public relations’ influence in our promotional culture is profound. Yet many aspects of the professional role are under-researched and poorly understood, including the impact on workers who construct displays of feeling to elicit a desired emotional response, to earn trust and manage clients. The emotionally demanding nature of this aspirational work, and how this is symptomatic of "always on" culture, is particularly overlooked. Drawing on interviews with practitioners and agency directors, together with the author’s personal insights from observations in the field, this book fills a significant gap in knowledge by presenting a critical-interpretive exploration of everyday relational work of account handlers in PR agencies. In underscoring the relationship-driven, highly contingent nature of this work, the author shows that emotional labour is a defining feature of professionalism, even as public relations is reconfigured in the digital age. In doing so, the book draws on a wide range of related contemporary social and cultural theories, as well as critical public relations and feminist public relations literature. Scholars, educators and research students in PR and communications studies will gain rich insights into the emotion management strategies employed by public relations workers in handling professional relationships with clients, journalists and their colleagues, thereby uncovering some of the taken-for-granted aspects of this gendered, promotional work.

Disruptive Activity in a Regulated Industry: The Case of Telecommunications

by Peter Curwen Jason Whalley Pierre Vialle

Theoretical and empirical work examining disruptive activity within industry has previously been restricted to the free market, even if an element of ad hoc government interference has occurred. In contrast, this book makes a unique evaluation of a situation that prevails across a significant part of the industrial sector where involvement is subject to the acquisition of an operating licence. Taking telecommunications as an illustrative industry, with a particular focus on mobile telecommunications, the book focuses on the regulatory bodies that are tasked with licence issuance. New entry is usually attempted by a single company, often with existing links within the telecommunications sector, and usually within a single country. This book provides detailed accounts of both the individual countries and international operators in question, while also including a case study of CK Hutchinson which has been associated with multiple country entries. It also examines how disruptive activity is evolving from its roots in the mobile sector to encompass so-called “quad-play” which includes fixed-wire broadband and pay-TV. Disruptive Activity in a Regulated Industry: The Case of Telecommunications will appeal to postgraduate researchers and academics in the fields of economics, innovation, regulation, and governance.

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