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How to Ride a Bike: From Starting Out to Peak Performance
by Sir Chris Hoy'Chris is someone I've always looked up to. A true role model.' - Geraint Thomas, 2018 Tour de France winnerAn invaluable manual for cyclists of all ages, experience and ability, which will help them achieve peak performance.Full of practical advice, this book includes information on: Strength conditioning to improve your performance Targeted training plans to focus on strengthening weaker areas Bike care & maintenance Riding different terrains & environments Road cycling skills & safety The book will also help you explore your five key abilities of cycling fitness, defined as the maximum effort you can maintain for the following periods of time: 6 seconds (max sprinting) 30-60 seconds (sub-max sprinting) 3-5 minutes (VO2 max) 1 hour (zone of transition) Several hours (long steady distance riding) This book is training toolbox to structure bespoke sessions to improve these five facets of performance. How to Ride a Bike also features diet and weight loss advice, the psychology of cycling, and stories and anecdotes from Sir Chris Hoy's Olympic track career.Full of helpful and inspiring advice for those getting on a bike for the first time in a while, along with plenty of tips and tricks for seasoned cyclists looking to take it up a notch, this is a book for beginners and pros alike.
How To Run A Successful Pub: A Comprehensive Guide To Acquiring And Running Your Own Licensed Premises
by Mark S. ElliotIf you are thinking about leaving the rat race to run your own pub, but don't know how to go about it, this book is for you. How to Run a Successful Pub provides you with all the information and advice you need to make your dream a reality. It will help you to: FIND YOUR IDEAL PUB PLAN AND SET UP YOUR BUSINESS TARGET YOUR CUSTOMERS MAKE MORE MONEY CONTROL YOUR SALES MAXIMISE YOUR PROFITS This book is packed with practical, up-to-date advice on marketing, managing staff, bookkeeping, licensing law, food, fruit machines, raising finance and the necessary regulations.
How to Survive Family Holidays
by Jack Whitehall Michael Whitehall Hilary WhitehallOne part Lonely Planet, one part tell-all family memoir, this is the definitive and hilarious guide on how to survive your family holiday, by Jack Whitehall, with a little bit of help from Michael and Hilary Whitehall.No one family has more experience of travelling together than the Whitehalls. Indeed they've been allowing us a window to their escapades for the past five years in the hit Netflix show 'Travels with my Father' and in this hilarious book they have now decided to pool their advice for fellow travellers. To lay out the pitfalls of family holidays. The dos and don'ts, the highs and lows. In doing so they are sharing some of their best anecdotes. Their most extreme experiences and their most valuable advice. It is part memoir of family life, part travel guide, and full on, laugh-out-loud funny.Whatever your version of holiday preparation the truth is always this: if it is with one's own family, no amount of sunshine, wine or holiday spirit will stop your worst character traits coming to the surface. You have just volunteered to spend a week in close proximity with the people who know you best and who will never ever let you forget a f***-up. No one survives unscathed. Things are always going to end in tears, you can only hope they're of laughter.
How to Talk About Places You've Never Been: On the Importance of Armchair Travel
by Pierre BayardWritten in the irreverent style that made How to Talk About Books You Haven't Read a critical and commercial success, Pierre Bayard takes readers on a trip around the world, giving us essential guidance on how to talk about all those fantastic places we've never been. Practical, funny, and thought-provoking, How to Talk About Places You've Never Been will delight and inform armchair globetrotters and jet-setters, all while never having to leave the comfort of the living room. Bayard examines the art of the "non-journey,†? a tradition that a succession of writers and thinkers, unconcerned with moving away from their home turf, have employed in order to encounter the foreign cultures they wish to know and talk about. He describes concrete situations in which the reader might find himself having to speak about places he's never been, and he chronicles some of his own experiences and offers practical advice. How to Talk About Places You Haven't Been is a compelling and delightful book that will expand any travel enthusiast's horizon well beyond the places it's even possible to visit in a single lifetime.
How to Walk a Puma: & other things I learned while stumbing around South America
by Peter Allison"Plans are usually only good for one thing - laughing at in hindsight. So, armed with rudimentary Spanish, dangerous levels of curiosity and a record of poor judgement, I set off to tackle whatever South America could throw at me." On his nineteenth birthday, Peter Allison flipped a coin. One side would take him to Africa and the other to South America. He recounted his time spent as a safari guide in Africa to much acclaim in Don't Run, Whatever You do and Don't Look Behind You. Sixteen years later he makes his way to Chile, ready to seek out the continent's best, weirdest and wildest adventures - and to chase the elusive jaguar. From learning to walk a puma (or rather be bitten and dragged along by it) in Bolivia, to finding love in Patagonia and hunting naked with the remote Huaorani people in Ecuador, How to Walk a Puma is Peter's fascinating and often hilarious account of misadventures in South America. Ever the gifted storyteller and cultural observer, Allison makes many observations about life in humid climes, the nature of nomadism, and exactly what it is like to be nearly blasted off a mountain by the famous Patagonia wind. His self-deprecating humour is as delightful as his crazy stunts, and his love for animals - even when they bite - is infectious.
How to Write About Africa
by Binyavanga WainainaA trailblazing collection of writing from Binyavanga Wainaina's extraordinary life, featuring an introduction from his long-time friend, Chimamanda Ngozi AdichieBinyavanga Wainaina was a seminal author and creative force, remembered as one of the greatest chroniclers of contemporary African life.This ground-breaking collection brings together, for the first time, Binyavanga’s pioneering writing on the African continent including many of his most critically acclaimed pieces, such as the viral satirical sensation How to Write About Africa.Writing fearlessly across a range of topics - from politics to international aid, cultural heritage and redefining sexuality - this is a remarkable illustration of a writer at the height of his power.'A fierce literary talent' Nesrine Malik, Guardian ‘A provocative satirist . . . his omnivorous brilliance [was] matched by ambition and vision on a continental scale’ New York Times
How Will I Know?: A life-affirming read of love, loss and letting go
by Sheila O'FlanaganSheila O'Flanagan's bestselling HOW WILL I KNOW? is a heart-wrenching and life-affirming read that should not be missed by readers of Marian Keyes and Freya North. It was love at first sight for Claire and Bill Hudson. They met at Claire's fifth birthday party and they were destined to be together for the rest of their lives. When baby Georgia came along, it was the icing on the cake. So when a tragic accident snatched Bill away, Claire felt like she'd lost everything - except Georgia. In the three years since, Claire has devoted her life to Georgia; she knows no man could ever replace Bill, and the child needs her all her attention. Now Georgia's a teenager, though, and there's one thing Claire can't advise her on: dating. And so, purely to help her lovely young daughter in her journey through the teenage years, Claire sets out on some serial dating. And destiny is watching, again...What readers are saying about How Will I Know?: 'Brilliant! I loved every page of this book' Goodreads reviewer, 5 stars'Sheila O'Flanagan at her best. The book is sensitive but also light-hearted. I really would recommend this book to anyone!' Amazon reviewer, 5 stars'Light, fun and highly enjoyable - the only disappointment comes when you finish the last page' Amazon reviewer, 5 stars
Human Factors in Tourism: A Layperson's Approach (Design Science and Innovation)
by Prabir MukhopadhyayThe textbook covers the application of human factors in different facets of tourism and hospitality industry. It talks about appropriate ambience creation for guests, so they can enjoy their stay. This book enumerates different human factors aspects of dealing with tourists, conducting guided tours, or ensuring that tourists are completely satisfied from the tour in detail but in a layperson’s language. This book discusses details of the application of human factors in the tourism sector. This book aims to fill the gap between the literature available on tourism that deals with people and human factors that deals with the interaction among people, space, and products. This book aids the students and instructors in understanding and teaching different human factors issues in this sector. Further, this book will help professionals in the industry in providing quality services to their clients.
Human Resource Issues in International Tourism
by Tom BaumHuman Resource Issues in International Tourism tackles human resource related concerns in international tourism. The book is comprised of 17 chapters that are organized into three parts. Part One covers the generic human resource concerns in international tourism. Part Two presents several case studies from different countries. The last part presents a case and conceptual framework to assist the development and implementation of national human resource policies for tourism. The text will be of great interest to readers who want an insight into the human resource aspects of international tourism.
Human Resource Management for Hospitality, Tourism and Events
by Dennis NicksonPlease note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.
Human Resource Management for Hospitality, Tourism and Events
by Dennis NicksonPlease note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.
Human Resource Management for the Event Industry (Events Management)
by Lynn Van Der Wagen Lauren WhiteHuman Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied workforce in a highly pressured environment through the differing and various types of events from sporting to arts to business events.Since the first edition, there have been many important developments in this field and this second edition has been completely revised and updated in the following ways: extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, risk management, volunteer motivation, talent management, equal opportunities and managing diversity. All explored specifically within the Events Industry extended volunteer chapter, including new material on ethics, volunteer motivation and satisfaction. a new chapter on Internal Communications, looks at how an effective internal communication plan can be achieved which is a critical part of HR strategy in the unique event environment. updated and new international case studies throughout to explore key issues and show real life applications of HRM in the Events Industry. supported with new lecturer and students online resources including: power point slides, suggested answers to review questions, web & video links to additional resources and a student test bank. Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Human Resource Management for the Event Industry (Events Management)
by Lynn Van Der Wagen Lauren WhiteHuman Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied workforce in a highly pressured environment through the differing and various types of events from sporting to arts to business events.Since the first edition, there have been many important developments in this field and this second edition has been completely revised and updated in the following ways: extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, risk management, volunteer motivation, talent management, equal opportunities and managing diversity. All explored specifically within the Events Industry extended volunteer chapter, including new material on ethics, volunteer motivation and satisfaction. a new chapter on Internal Communications, looks at how an effective internal communication plan can be achieved which is a critical part of HR strategy in the unique event environment. updated and new international case studies throughout to explore key issues and show real life applications of HRM in the Events Industry. supported with new lecturer and students online resources including: power point slides, suggested answers to review questions, web & video links to additional resources and a student test bank. Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Human Resource Management for the Hospitality and Tourism Industries
by Dennis NicksonHuman Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as:• recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising• legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse• remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tippingHuman Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading.Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.
Human Resource Management for the Hospitality and Tourism Industries
by Dennis NicksonHuman Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as:• recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising• legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse• remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tippingHuman Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading.Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.
Human Resource Management in a Hospitality Environment
by Jerald ChesserThis new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.
Human Resource Management in a Hospitality Environment
by Jerald ChesserThis new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.
Human Resource Management in Hospitality Cases
by Peter Szende Suzanne Markham Bagnera Danielle Clark ColeHuman Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept. This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.
Human Resource Management in Hospitality Cases
by Peter Szende Suzanne Markham Bagnera Danielle Clark ColeHuman Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept. This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.
Human Resource Management in the Hospitality and Tourism Industry
by Michael RileyThis fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Human Resource Management in the Hospitality and Tourism Industry
by Michael RileyThis fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Human Resource Management in the Hospitality Industry: A Guide to Best Practice
by Michael Boella Steven Goss-TurnerNow in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge. An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Human Resource Management in the Hospitality Industry: A Guide to Best Practice
by Michael Boella Steven Goss-TurnerNow in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge. An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Human Resource Management in the Hospitality Industry: A Guide to Best Practice
by Michael J. Boella Steven Goss-TurnerHuman Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Human Resource Management in the Hospitality Industry: A Guide to Best Practice
by Michael J. Boella Steven Goss-TurnerHuman Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.