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Employee Engagement: A Practical Introduction (HR Fundamentals #10)
by Emma BridgerAn engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives. Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success.This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement and is supported by a suite of new online resources.HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
Employee Engagement: A Practical Introduction (HR Fundamentals)
by Emma BridgerAn engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives. Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success.This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement and is supported by a suite of new online resources.HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
CSR and Sustainability: From the Margins to the Mainstream: A Textbook
by Michael HopkinsCorporate Social Responsibility (CSR) is steadily moving from the margins to the mainstream across the spectrum of private companies, NGOs and the public sector. It has grown from being a concept embraced by a small number of companies such as The Body Shop in the early 1990s to a widespread global movement. At its weakest level, it is represented by a few philanthropic gestures by organizations but, when applied in its most complete form, it can steer the organization or sector to deliver a fully fledged, system-wide, multi-stakeholder operation, accompanied by multiple types of certification.For the first time, a book brings together key issues relating to CSR as they apply to different aspects of business; it is not another generalist title about CSR. Michael Hopkins, a leading expert in the field, is joined by a number of outstanding contributors to the book, to explain how CSR has evolved since the 1990s and to offer ground-breaking insights and practical and specific applications of the concept. For example, Mervyn King explains Integrating Reporting, Deborah Leipziger looks at the laws and standards for CSR, Branding and the Supply Chain, George Starcher provides a framework for Socially Responsible Restructuring, and Adrian Henriques explores Social Accounting and Stakeholder Dialogue.
'You'll Get Over It': The Rage of Bereavement
by Virginia IronsideThe death of a loved one is the most traumatic experience any of us face. No two people cope with it the same way: some cry while others remain dry-eyed; some discover growth through pain, others find arid wastes; some feel angry, others feel numb. Virginia Ironside deals with this complicated and sensitive issue with great frankness and insight, drawing on other's people's accounts as well as her own experiences.
Be As You Are: The Teachings of Sri Ramana Maharshi
by David Godman Sri Ramana Maharshi'Our own Self-realization is the greatest service we can render the world'The simple but powerful teachings of Sri Ramana Maharshi, one of India's most revered spiritual masters, continue to enlighten and enrich over sixty years after his death. Be As You Are is the definitive compendium of his knowledge, edited by the former librarian from Sri Maharshi's ashram, which can be found flourishing at the foot of the holy mountain of Arunchala. The book collects conversations with the many seekers who came to him for guidance, answering the questions sought on the road to enlightenment. Through this book, we can discover the essence of Sri Ramana's teaching: that self-realisation is the vital quest we must all pursue, before we can attempt to understand the world.Reissue of the classic spiritual work, updated with a new cover.
Inside Knowledge: How Women Can Thrive in Professional Service Firms
by Alison TemperleyInside Knowledge provides practical guidance for women working in professional service firms who aspire to achieve their full potential in what have traditionally been male working environments. It explores what women can do to achieve careers in professional service firms commensurate with their knowledge, skills, experience and talent. The book draws on the knowledge accumulated during the author’s thirty years of experience working in and for such firms, supplemented by what she has learned from her work with hundreds of professional women and men that she has coached in accountancy, law and consulting firms as well as in award-winning women’s leadership programmes. The practical exercises that appear within the book have been extensively tested and finely honed over time and are designed to build on one another, thereby allowing readers to manage their careers efficiently and effectively. They help the reader to articulate what she wants from her career and what she can offer a professional service firm, ensuring that others understand her ambitions, hopes and dreams as well as her knowledge, skills and expertise. The exercises build to provide guidance for managing office politics, developing business and ultimately obtaining the desired results from appraisals and promotion opportunities.
The Shops
by India KnightSome people, the author included, love shopping so much that even the weekly trawl round Waitrose is a treat. In this essential guide/memoir, India Knight dissects the singular pleasures afforded by everyone's favourite pastime: from dragging your mother around TopShop aged 14 to feeling your entire life would somehow be perfect if only you bought that battered leather sofa.Part series of essays, part lists of essential information, you will never wonder about where to get the perfect 2-inches-off-the-waist pants again. The Shops is a book for everyone who's ever had to part with cash, which is to say, a book for everyone.
Lateral Thinking: A Textbook of Creativity (Pelican Ser.)
by Edward De BonoTHE classic work about improving creativity from world-renowned writer and philosopher Edward de Bono.In schools we are taught to meet problems head-on: what Edward de Bono calls 'vertical thinking'. This works well in simple situations - but we are at a loss when this approach fails. What then?Lateral thinking is all about freeing up your imagination. Through a series of special techniques, in groups or working alone, Edward de Bono shows how to stimulate the mind in new and exciting ways. Soon you will be looking at problems from a variety of angles and offering up solutions that are as ingenious as they are effective. You will become much more productive and a formidable thinker in your own right.'If more bankers and traders had read Lateral Thinking and applied the ideas of Edward de Bono to their own narrow definitions of risk, reward and human expectations, I suspect we would be in much better shape than we are'Sir Richard BransonEdward de Bono invented the concept of lateral thinking. A world-renowned writer and philosopher, he is the leading authority in the field of creative thinking and the direct teaching of thinking as a skill.Dr de Bono has written more than 60 books, in 40 languages, with people now teaching his methods worldwide. He has chaired a special summit of Nobel Prize laureates, and been hailed as one of the 250 people who have contributed most to mankind.Dr de Bono's titles include classic bestsellers such as Six Thinking Hats, Lateral Thinking, I Am Right You Are Wrong, Teach Yourself How To Think, Teach Your Child How To Think, and Simplicity - all now re-issued by Penguin.www.edwdebono.com
And Now What?: A Guide to Leadership and Taking Charge in Your New Role
by Professor Guido SteinWhen you start a new managerial role, there is an inevitable contrast between what you believed you would find and what you’re actually faced with. And Now What? helps you manage this gap between expectation and reality, ensuring that you get off to the best possible start in your new job. This book is structured in two parts, and it begins by offering readers a panoramic perspective of what a ‘landing’ entails in terms of personal self-leadership and managing people and uncertainty. The first part of the book reviews the process of taking charge in your new role, from preparation through to implementation. The second part presents a range of case studies arranged in order of increasing professional responsibility, allowing the reader to take a trip from the first stages of a professional leader’s life to the highest responsibilities of a chairperson’s role – experiencing changes, promotions, exits, internationalizations and take-offs along the way. The most important thing for a leader is not to discover how to motivate, but to better understand their reasons for motivating others. In this way, you can think of the leadership journey as both a personal and a professional adventure.
And Now What?: A Guide to Leadership and Taking Charge in Your New Role
by Professor Guido SteinWhen you start a new managerial role, there is an inevitable contrast between what you believed you would find and what you’re actually faced with. And Now What? helps you manage this gap between expectation and reality, ensuring that you get off to the best possible start in your new job. This book is structured in two parts, and it begins by offering readers a panoramic perspective of what a ‘landing’ entails in terms of personal self-leadership and managing people and uncertainty. The first part of the book reviews the process of taking charge in your new role, from preparation through to implementation. The second part presents a range of case studies arranged in order of increasing professional responsibility, allowing the reader to take a trip from the first stages of a professional leader’s life to the highest responsibilities of a chairperson’s role – experiencing changes, promotions, exits, internationalizations and take-offs along the way. The most important thing for a leader is not to discover how to motivate, but to better understand their reasons for motivating others. In this way, you can think of the leadership journey as both a personal and a professional adventure.
Small is the New Big: And 183 Other Riffs, Rants and Remarkable Business Ideas
by Seth GodinAs one of today's most influential business thinkers, Seth Godin has now collected the most provocative short pieces from his pioneering blog. This book also includes his most popular columns from Fast Company magazine and several of the short e-books he has written in the last few years. Includes:Clinging to Your Job Title?The Persistence of Really Bad IdeasThe Seduction of 'Good Enough'Judging a Book by its CoverDo LessSmall is the New Big is packed with inspiring ideas: as Godin says in his introduction, 'I'm certain that you're smart enough to see the stuff you've always wanted to do buried deep inside one of these riffs. And I'm betting that once inspired, you'll actually make something happen.'
Triumph: Life After The Cult: A Survivor's Lessons
by Carolyn JessopAt the age of 18, Carolyn Jessop was forced to marry a 50-year-old stranger and religious cult member. She became one of six wives and bore him eight children in 15 years. When the cult started preaching death and destruction, she knew she and her children had to escape.Carolyn Jessop's extraordinary story as part of the fundamentalist Mormon church in the US was chronicled in her international bestseller Escape. Three years on, Carolyn has written Triumph, an inspirational guide which will help anyone overcome adversity and hardship to achieve their dreams. With the right tools, we can all face our fears and redefine our relationships with those who have hurt us.
The Only Way to Stop Smoking Permanently (Penguin Health Care And Fitness Ser.)
by Allen CarrFollowing the enormous success of his bestselling Easy Way to Stop Smoking, Allen Carr provides smokers with the motivation to break free from addiction for ever. This book will help you: - Achieve the right frame of mind to quit - Avoid weight gain - Quit without dependence on rules or gimmicks - Enjoy the freedom and choices that non-smokers have in life - Quit without willpower It's time to begin your new life as a non-smoker with Allen Carr's The Only Way to Stop Smoking Permanently. A different approach... a stunning success, Sun I was exhilarated by a new sense of freedom, Independent His skill is in removing psychological dependence, Sunday Times Allow Allen Carr to help you escape painlessly today, Obvserver A successful accountant, Allen Carr's hundred-cigarettes-a-day addiction was driving him to despair until, in 1983, after countless failed attempts to quit, he finally discovered what the world had been waiting for - the Easy Way to Stop Smoking. He has built a network of clinics that span the globe and gained a phenomenal reputation for success in helping smokers to quit. His books are published in over twenty languages and video, audio and CD ROM versions of his method are also available. His other books include Allen Carr's Easy Way to Stop Smoking, Allen Carr's Easyweigh to Lose Weight and The Easy Way to Enjoy Flying.
The Anatomy of Peace: How to Resolve the Heart of Conflict
by The Arbinger InstituteThe Anatomy of Peace will instil hope and inspire reconciliation. Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to solve. The Anatomy of Peace shows you how to:1. Focus on helping things go right, rather than 'fixing' things that go wrong2. Think about others as people with fears of their own, not obstacles in your way3. Stop worrying about how the world sees you4. Learn to move away from blame and bitternessWelcome to a world without conflict.
Life is Real Only Then, When 'I Am': All and Everything Third Series
by G. GurdjieffThis is one of the few records published by Gurdjieff in which he offers guidance to his 'community of seekers', the pupils from many countries who joined him in Paris and New York.The first section is mainly autobiographical, relating material crucial to an understanding of the nature and intensity of personal effort required for an all-inclusive work on oneself. This is followed by a series of talks which Gurdjieff gave to his pupils in New York in 1930, and then by a long, but incomplete, essay on 'The Outer and Inner World of Man'.
Help Yourself: Real-life Advice for Real-life Challenges Facing Teenagers
by Dave Pelzer'The bottom line: Your life's outcome is solely up to you. If you can get out of bed in the morning, go to the bathroom, get dressed and nuke something in the microwave without any help, then you are capable of doing, achieving and handling just about anything that life can throw at you. You can do this. You can live up to your potential. And at your age, frankly, I expect you to.' Straight-talking, unpatronising, inspirational advice from bestselling author Dave Pelzer. Before he became a teenager, Pelzer was subjected to horrific physical and mental abuse from his mother. During his teens the long road to recovery began and today Pelzer spends much of his working life talking to young adults in schools and foster care centres. Pelzer’s message is simple and powerful: identify problems, face them, think about where you want to be in life and never, ever give up on yourself. Being a teenager isn't easy in today's world, but as Pelzer says, it brings with it massive opportunities - and it's much more exciting than being an adult.
Eva Fraser's Facial Workout: Look Fifteen Years Younger with this Easy Daily Routine
by Eva FraserDo you know how to hold a face plank?* This book will show you how. Facial Pilates is THE workout to keep us looking young and these straightforward exercises step in where your face cream stops, to eliminate dark circles, improve your jaw line, tone your neck and many more . . . 'Facial exercises may significantly reduce signs of ageing' New York Times For nearly forty years, Eva Fraser has been practicing her facial workout techniques - and the results are remarkable. Now 89, Eva's youthful looks are testament to the results that can be achieved through easy daily exercises. The premise behind Eva Fraser's Facial Workout is simple: that the muscles in your face, if left inactive, will become as saggy as those in any other part of your body. In order to tone them up, they need to be exercised. This is the non-surgical way to achieve a facelift. By following these exercises, you can firm jaw lines, lift eyelids and plump cheeks - leaving your skin with a natural, youthful glow. This book includes information on why the face ages, how skin works and what can be done about it, as well as the exercise plan that Eva swears by.The original facial fitness classic that will help you look 15 years younger!What do readers think? 'The Eighth Wonder of the World' Amazon customer review 'I LOVE her facial exercises, they really do work' Amazon customer review 'A FOOL-PROOF METHOD to a younger face. You won't regret buying this and giving her method a go.' Amazon customer review 'IT WORKS WONDERS' Amazon customer review*The Face Plank - Strengthens the lips and the surrounding muscles. Open your mouth slightly as if to yawn. (about a 1-inch gap.) Lower your jaw only in eight slow movements. Make an oval with your mouth and place your hands gently on your chin and hold it down.Stretch your top lip. Hold and count for five.Do this three times.
After You: Letters of Love, and Loss, to a Husband and Father
by Natascha McElhoneNatascha McElhone, star of The Truman Show and Californication, was filming in LA, seven months pregnant with her third child with her other two young children playing in the gym across the road when she got a call from a friend that would change her life forever. Her husband, Martin, the love of her life and father to her delightful children and an apparently healthy man in his early 40s had died suddenly of a heart attack. In the weeks and months that followed the devastating shock Natascha continued to write her diary and letters to Martin (something she had always done as, due to her work, she was used to being far from home). They were letters of love, letters about their gorgeous boys, letters about the birth of the new baby and diary entries detailing the mundane and heartbreaking details of her new life: house repairs and terrifying family finances; trying to keep the children's lives as normal as possible in the face of such abnormal new circumstances. The result is a powerful, honest and moving story of a magical love affair and all-consuming grief, of being a mother alone and trying to live for the future.
Willpower: Rediscovering Our Greatest Strength
by Roy F. Baumeister John TierneyCan you resist everything except temptation? In a hedonistic age full of distractions, it's hard to possess willpower - or in fact even understand why we should need it. Yet it's actually the most important factor in achieving success and a happy life, shown to be more significant than money, looks, background or intelligence. This book reveals the secrets of self-control. For years the old-fashioned, even Victorian, value of willpower has been disparaged by psychologists who argued that we're largely driven by unconscious forces beyond our control. Here Roy Baumeister, one of the world's most esteemed and influential psychologists, and journalist John Tierney, turn this notion on its head. They show us that willpower is like a muscle that can be strengthened with practice and improved over time. The latest laboratory work shows that self-control has a physical basis to it and so is dramatically affected by simple things such as eating and sleeping - to the extent that a life-changing decision may go in different directions depending on whether it's made before or after lunch. You will discover how babies can be taught willpower, the joys of the to-don't list, the success of Alcoholics Anonymous, the pointlessness of diets and the secrets to David Blaine's stunts. There are also fascinating personal stories, from explorers, students, soldiers, ex-addicts and parents.Based on years of psychological research and filled with practical advice, this book will teach you how to gain from self-control without pain, and discover the very real power in willpower. The results are nothing short of life-changing.
On Balance
by Adam PhillipsIn this absorbing and provocative new book from one of Britain's most elegant and original prose stylists, psychoanalyst Adam Phillips addresses a variety of urgent concerns - many centred around the idea of balance. When might we know that enough is enough? Does the road of excess ever lead to the palace of wisdom? What is the role of the parent, the teacher and of psychoanalysis itself in the development of children's minds? Should we be happy, or is there something better we can be? And what can we learn from the tales of Jack and the Beanstalk or Cinderella?With his trademark combination of open-minded enquiry and exhilarating argument, drawing primarily on the twin worlds of literature and psychoanalysis, Adam Phillips will delight readers old and new in this much anticipated new book.
Shine: How To Survive And Thrive At Work
by Chris Baréz-BrownWe all have good days and bad days at work.Some days you feel bullet proof. People listen to you, your meetings run like clockwork, and you keep having new ideas.Other days are like wading through quick sand. You can't get anything done, and when the printer runs out of toner (again) you want to quit.Wouldn't it be great if you were always on top of your game? If you jumped out of bed every morning knowing that you can only win?SHINE will show you how.
Kama Sutra: A Guide to the Art of Pleasure
by Narayana A.N.D. HaksarThe word 'kama' means the desire for sensual pleasure in Sanskrit, and was considered an essential part of the well-rounded education of a young, urbane gentleman. Treating pleasure as an art, Kama Sutra is a handbook covering every aspect of love and relationships. Its seven sections are devoted to the social life, courtship and marriage, extra-marital relations, the conduct of courtesans and prescriptions for enhancing attractiveness, as well as systematic, detailed instruction on sex. This new edition of Kama Sutra casts it in a new light, taking it away from the well-worn image of an erotic, Oriental curiosity. This clear, accurate translation conveys all the original flavour and feel of this elegant, intimate and hugely enjoyable work; a masterpiece of pithy description and a wry account of human desires and foibles.
Risk Savvy: How To Make Good Decisions
by Gerd GigerenzerA fascinating, practical guide to making better decisions with our money, health and personal lives from Gerd Gigerenzer, the author of Reckoning with Risk.Risk-taking is essential for innovation, fun, and the courage to face the uncertainties in life. Yet for many important decisions, we're often presented with statistics and probabilities that we don't really understand and we inevitably rely on experts in the relevant fields - policy makers, financial advisors, doctors - to analyse and choose for us. But what if they don't quite understand the way the information is presented either? How do we make sure we're asking doctors the right questions about proposed treatment? Is there a rule of thumb that could help choose the right partner?This entertaining book shows us how to recognize when we don't have all the information and know what to do about it. Gerd Gigerenzer looks at examples from every aspect of life to identify the reasons for our collective misunderstanding of the risks we face. He shows how we can all use simple rules to avoid being manipulated into unrealistic fears or hopes, to make better-informed decisions, and to learn to understand risk and uncertainty in our own lives.'Gigerenzer is brilliant and his topic is fabulous' Steven Pinker'Catchily optimistic and slyly funny' GuardianGerd Gigerenzer is Director of the Center for Adaptive Behavior and Cognition at the Max Planck Institute for Human Development in Berlin and former Professor of Psychology at the University of Chicago. He is the author of several books on heuristics and decision making, including Reckoning with Risk.
Intuition Pumps and Other Tools for Thinking
by Daniel C. DennettThinking is hard - yet barely a waking moment passes when we're not labouring away at it. A few of us may be natural geniuses, able to work through the toughest tangles in an instant; others, blessed with reserves of willpower, stay the course in the dogged pursuit of truth. Then there's the rest of us. Not prodigies and a little bit lazy, but still aspiring to understand the world and our place in it. What can we do?In Intuition Pumps, Daniel Dennett, one of the world's most original and provocative thinkers, takes us on a profound, illuminating and highly entertaining philosophical journey. He reveals a collection of his favourite thinking tools, or 'intuition pumps', that he and others have developed for addressing life's most fundamental questions. Along with new discussions of familiar moves - Occam's Razor, reductio ad absurdum - Dennett offers cognitive tools built for the most treacherous subject matter: evolution, meaning, consciousness and free will. In his genial style, Dennett guides readers around the pitfalls in arguments, and reveals easier ways to better understand the world around us and our place in it.An enlightening and practical store of knowledge, Intuition Pumps and Other Tools for Thinking will teach you to think truly independently and creatively.[Praise for Daniel Dennett's Freedom Evolves]: 'This is a serious book with a brilliant message' Matt Ridley, Sunday Telegraph'Dennett has produced the most powerful and ingenious attempt at reconciling Darwinism with the belief in human freedom to date' John Gray, The Independent'An outstandingly good book. There is no better philosophical exponent of what evolutionary biology really means' The TimesDaniel Dennett is one of the most original and provocative thinkers in the world. A brilliant polemicist and philosopher, he is famous for challenging unexamined orthodoxies. His books include Brainstorms, Brainchildren, Elbow Room, Consciousness Explained, Darwin's Dangerous Idea and Freedom Evolves. He lives in North Andover, Massachusetts.
Put Your Mindset to Work: The One Asset You Really Need to Win and Keep the Job You Love
by James Reed Paul G. StoltzWhat's the real secret of successful job hunters?In these unstable times, everyone wants to stand out from the crowd and secure a rewarding job with long-term potential. But what does it actually take to get the job you want? Ninety-seven percent of employers argue that it goes beyond having the right skills - it's all about the right mindset.James Reed, chairman of recruitment giant Reed, knows what employers really want from the people they hire and promote. With bestselling author Paul Stoltz, he has now identified exactly what makes you more likely to succeed when you're job hunting.In this book, Reed and Stoltz explain the '3G Mindset' - the way to develop the traits that will set you apart from the herd. Their powerful tools will help you assess your own mindset, and show employers your true value.