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Finding What Matters Most to Patients: Forming the Foundation for Better Care

Research shows that the importance of patient-reported outcomes, improved decision support, and care coordination is growing rapidly as new payment models transform healthcare delivery. This has led to the use of new measures and communication techniques, including shared decision-making and motivational interviewing. Using patient-reported outcomes at the point of service helps providers identify what matters most to the patient in front of them now. Describing treatment options and deciphering a patient’s preferences effectively is a process, which has been likened to arriving at a diagnosis. Providers make a medical diagnosis by discerning a patient’s primary complaints, past history, exam findings, and test results. A preference diagnosis can be thought of similarly. Providers work with their patients to identify what matters most to them, discuss the risks and benefits of the available treatment options, and support the patient as needed through the decision-making process. Once informed of their options, patients frequently chose treatments that require modifying their habits. Motivational interviewing helps patients and providers understand what matters most now and design care plans that provide appropriate support. While many healthcare providers and leaders may be familiar with patient-reported outcomes from research articles, and have heard of shared decision-making and motivational interviewing, few have experience using them. Fewer still understand how each relates to the other. This book helps leaders and healthcare providers better understand how to use patient-reported data to their advantage at the point of service. The book provides the background for developing shared knowledge and shared language, along with extensive examples of dialogue between providers and patients. In addition, the book contains personal interviews of subject matter experts who have significant experience using these measures. The result is a comprehensive understanding of how these measures and techniques can help providers, organizations, and patients navigate this modern healthcare management opportunity.

Finding A Voice At Work? (PDF): New Perspectives On Employment Relations

How much 'say' should employees have in the running of business organizations, and what form should the 'voice' take? This is both the oldest and latest question in employment relations. Answers to these questions reflect our fundamental assumptions about the nature of the employment relationship, and inform our views on almost every aspect of Human Resource Management (HRM) and Employment Relations. Voice can also mean different things to different people. For some, employee voice is a synonym for trade union representation which aims to defend and promote the collective interests of workers. For others voice, is means of enhancing employee commitment and organisational performance. Others advocate workers control as an alternative to conventional capitalist organisations which are run for shareholders. There is thus both a moral and political argument for a measure of democracy at work, as well as a business case argument, which views voice as a potential link in the quest for increased organisational performance. The key debate for employment relations is which of the approaches 'works best' in delivering outcomes which balance competitiveness and productivity, on the one hand, and fair treatment of workers and social justice on the other. Policy makers need pragmatic answers to enduring questions: what works best in different contexts, what are the conditions of success, and what are the drawbacks? Some of the most significant developments in employee voice have taken place within the European Union, with various public policy and employer experiments attracting extensive academic research. The book offers a critical assessment of the main contemporary concepts and models of voice in the UK and Europe, and provides an in-depth theoretical and empirical exploration of employee voice in one accessible and cohesive collection.

Finding A Voice At Work? (PDF): New Perspectives On Employment Relations

How much 'say' should employees have in the running of business organizations, and what form should the 'voice' take? This is both the oldest and latest question in employment relations. Answers to these questions reflect our fundamental assumptions about the nature of the employment relationship, and inform our views on almost every aspect of Human Resource Management (HRM) and Employment Relations. Voice can also mean different things to different people. For some, employee voice is a synonym for trade union representation which aims to defend and promote the collective interests of workers. For others voice, is means of enhancing employee commitment and organisational performance. Others advocate workers control as an alternative to conventional capitalist organisations which are run for shareholders. There is thus both a moral and political argument for a measure of democracy at work, as well as a business case argument, which views voice as a potential link in the quest for increased organisational performance. The key debate for employment relations is which of the approaches 'works best' in delivering outcomes which balance competitiveness and productivity, on the one hand, and fair treatment of workers and social justice on the other. Policy makers need pragmatic answers to enduring questions: what works best in different contexts, what are the conditions of success, and what are the drawbacks? Some of the most significant developments in employee voice have taken place within the European Union, with various public policy and employer experiments attracting extensive academic research. The book offers a critical assessment of the main contemporary concepts and models of voice in the UK and Europe, and provides an in-depth theoretical and empirical exploration of employee voice in one accessible and cohesive collection.

Finding A Voice At Work?: New Perspectives On Employment Relations (pdf)

Finding Time: The Economics Of Work-life Conflict

Employers demand more of employees’ time while leaving the important things in life—health, family—for workers to take care of on their own time and dime. How can workers get ahead while making sure their families don’t fall behind? Heather Boushey shows in detail that economic efficiency and equity do not have to be enemies.

Finding Time: The Economics Of Work-life Conflict

Employers demand more of employees’ time while leaving the important things in life—health, family—for workers to take care of on their own time and dime. How can workers get ahead while making sure their families don’t fall behind? Heather Boushey shows in detail that economic efficiency and equity do not have to be enemies.

Finding Time: The Economics of Work-Life Conflict

Employers demand more of employees’ time while leaving the important things in life—health, family—for workers to take care of on their own time and dime. How can workers get ahead while making sure their families don’t fall behind? Heather Boushey shows in detail that economic efficiency and equity do not have to be enemies.

Finding the Uncommon Deal: A Top New York Lawyer Explains How to Buy a Home For the Lowest Possible Price

Take advantage of today's real estate market to find great properties at incredible prices Our recent economic meltdown transformed real estate from a popular investment to financial kryptonite. Too many people purchased homes with mortgages they simply could never afford. The good news: Great deals are out there for the taking. Finding the Uncommon Deal gives you the secrets to discovering and successfully negotiating the lowest prices for the most prized properties available. Discover how to go beyond Internet listings to get on-the-ground intelligence on the best deals Get proven negotiating skills to close the deal at a rock-bottom price The author has assisted thousands in purchasing homes as a lawyer, broker, and investor; has been ranked by internationally esteemed publication Chambers and Partners as one of the leading real estate lawyers; and regularly appears as a real estate authority in the New York Times and the Wall Street Journal If you're successful enough to afford a home, then you probably have the skills needed to get a great deal in today's market. Finding the Uncommon Deal gives you the keys to leverage your skills for success and savings, opening the door to today's best properties and lowest prices.

Finding the Uncommon Deal: A Top New York Lawyer Explains How to Buy a Home For the Lowest Possible Price

Take advantage of today's real estate market to find great properties at incredible prices Our recent economic meltdown transformed real estate from a popular investment to financial kryptonite. Too many people purchased homes with mortgages they simply could never afford. The good news: Great deals are out there for the taking. Finding the Uncommon Deal gives you the secrets to discovering and successfully negotiating the lowest prices for the most prized properties available. Discover how to go beyond Internet listings to get on-the-ground intelligence on the best deals Get proven negotiating skills to close the deal at a rock-bottom price The author has assisted thousands in purchasing homes as a lawyer, broker, and investor; has been ranked by internationally esteemed publication Chambers and Partners as one of the leading real estate lawyers; and regularly appears as a real estate authority in the New York Times and the Wall Street Journal If you're successful enough to afford a home, then you probably have the skills needed to get a great deal in today's market. Finding the Uncommon Deal gives you the keys to leverage your skills for success and savings, opening the door to today's best properties and lowest prices.

Finding the Space to Lead: A Practical Guide to Mindful Leadership

The complexity and relentless pace of our world places exceptional demands on leaders today. They work incredibly hard and yet feel that they are not meeting their own expectations of excellence. They feel disconnected from their own values and overburdened. By the thousands, they seek out books on leadership skills, time management, and "getting things done,†? but the techniques these volumes offer, useful as they are, don't often don't speak to the leader's fundamental sense that something is missing. Janice Marturano, a senior executive with decades of experience in Fortune 500 corporations, explains how Mindful Leadership training integrates the practice of mindfulness-meditation and self-awareness-with the practical tools of management, enabling leaders to bring a wider range of their capacities to the challenges at hand. We already know from scientific research that mindfulness practices enhance mental health and improve clarity and focus. FINDING THE SPACE shows how this training has specific value for leaders. This is not a new "leadership system†? to add to the burden of already overworked people. It brings the concepts of mindfulness into the everyday life of anyone in a leadership role, through specific exercises that address practical issues-the calendar, schedule, phone usage, meetings, to-do list, and strategic planning, as well as interpersonal challenges such as listening and working with difficult colleagues. Leaders who have experienced mindfulness training report that it provides a "transformative experience†? with significant improvements in innovation, self-awareness, listening, and making better decisions. In FINDING THE SPACE TO LEAD, Marturano masterfully lays out her proven techniques for promoting mindfulness in the busy executive's working life.

Finding the Hot Spots: 10 Strategies for Global Investing

Praise for FINDING THE HOT SPOTS "David Riedel's Finding the Hot Spots provides keen insights into the new reality of investing with a global perspective. Internationally diversified investment portfolios reduce risk while enhancing returns, as many American-based individual and institutional investors have discovered in recent years. Riedel succeeds in providing simple, effective tools and strategies." --J. Craig Chapman Managing Director, Long-Term Asset Management (HK) Limited "Finding the Hot Spots simplifies and demystifies international investing and makes non-U.S. markets alluring and accessible . . . a must-read for all individual investors." --John D. Meserve Chairman, BNY Jaywalk, Inc. "Anyone considering investing in emerging markets should begin by reading David Riedel's Finding the Hot Spots. This excellent book explains how to reap the benefits while avoiding the risks of investing in the world's fastest growing economies. Having worked with David in Thailand during the peak of the Bangkok Bubble in the mid-1990s, I believe few people are more qualified to write about this subject than he is." --Richard Duncan Author of The Dollar Crisis: Causes, Consequences, Cures

Finding the Courage to Lead

Leadership doesn’t happen without courage. In fact, leadership might be defined as "courage in action." But the truth is that courage is poorly understood and not what you typically think. In their second original short format work, Finding the Courage to Lead, James Kouzes and Barry Posner offer a perspective on what ordinary leaders say about what courage is to them, and what their courageous experiences mean for the daily practice of leadership. Courage is one of those big, bold words. It has the reputation of being something way out there on the edges of human experience, commonly associated with superhuman feats, life-and-death struggles, and overcoming impossible odds. It gives rise to images of daring feats of bravery and nerves of steel. It has such a mystique about it that many think the concept doesn’t apply to them. But, when you look beyond the headlines, you find out that this account of courage is certainly not the whole story. There is very little relevant discussion of courage in the leadership literature. For all the talk about how leaders need to be courageous, there is next to nothing written about what it really means for leadership. Grounded in award-winning original research and rich with insight, Finding the Courage to Lead is valuable for leaders at any level to understand how courage shapes our leadership potential on and off the job, and is required reading for any fans of Kouzes & Posner's work.

Finding the Courage to Lead

Leadership doesn’t happen without courage. In fact, leadership might be defined as "courage in action." But the truth is that courage is poorly understood and not what you typically think. In their second original short format work, Finding the Courage to Lead, James Kouzes and Barry Posner offer a perspective on what ordinary leaders say about what courage is to them, and what their courageous experiences mean for the daily practice of leadership. Courage is one of those big, bold words. It has the reputation of being something way out there on the edges of human experience, commonly associated with superhuman feats, life-and-death struggles, and overcoming impossible odds. It gives rise to images of daring feats of bravery and nerves of steel. It has such a mystique about it that many think the concept doesn’t apply to them. But, when you look beyond the headlines, you find out that this account of courage is certainly not the whole story. There is very little relevant discussion of courage in the leadership literature. For all the talk about how leaders need to be courageous, there is next to nothing written about what it really means for leadership. Grounded in award-winning original research and rich with insight, Finding the Courage to Lead is valuable for leaders at any level to understand how courage shapes our leadership potential on and off the job, and is required reading for any fans of Kouzes & Posner's work.

Finding the Best Business School for You: Looking Past the Rankings

Ultimately, finding the best and most appropriate business school requires more than following trends and assessing rankings. Dennis and Smith offer an approach that is designed to help prospective MBA students cast their nets widely, thinking more expansively, creatively, and strategically, with both short- and long-term implications in mind. Discussing the pros and cons of a formal business education (in the context of evolving attitudes toward management and the role of the MBA in developing successful leaders), the authors help readers identify their underlying motivations for pursuing an MBA, learn how to read between the lines of the popular rankings, and utilize the concept of return on investment (ROI) to evaluate programs on the basis of their contribution to long-term professional and personal goals. At a time when one-fourth of all master's degrees conferred are in business, Finding the Best Business School for You offers practical insights for making wise decisions and getting the most out of the MBA experience.The truth is that, in response to changes in the global business environment, many schools are redesigning their curricula, forging closer ties with businesses, and giving students more freedom to customize their degrees. Some of the most innovative programs are being designed at public universities and other institutions out of the spotlight.

Finding the Best and the Brightest: A Guide to Recruiting, Selecting, and Retaining Effective Leaders (Non-ser.)

Finding the Best and Brightest proposes an approach to choosing leaders based on a set of criteria designed to align individual qualities with organizational or institutional goals. Peg Thoms challenges the popular trend in theory and practice toward transformational or visionary leadership, arguing instead that leadership must be developed in context; many organizations, for example, don't need visionaries as much as they need operational leaders, who get things done by focusing on present-day tasks, such as designing superior products and delivering exceptional customer service. This book provides guidance for how to recruit, select, and retain the right people for leadership positions at any level of the organization. Drawing from research conducted in the private, public, and non-profit sectors, Thoms features powerful examples of effective and ineffective leadership in a variety of situations, and sheds light on the complex relationships between leaders and those who follow them.We all choose our leaders. We hire them to run our companies. We vote them into office. We appoint them to committees. We decide to work for, serve, and follow them. In fact, all leadership is relative; by taking direction or orders, going to bat or war, marching behind, listening, and agreeing, we are choosing to allow another individual to lead us. Whether the stage is a corporation, a country, a club, a school, or any other organization, effective leaders matter. Yet despite such high-profile examples of leadership disasters—from the California recall of Gray Davis to the fall of such business titans as Ken Lay and Sam Waksal—we continue to choose, hire, and elect poor leaders.Finding the Best and Brightest explores this phenomenon in business, politics, and other sectors of society, and proposes an antidote—an approach to choosing leaders based on a set of criteria designed to align individual qualities with organizational or institutional goals. Peg Thoms challenges the popular trend toward transformational leadership, which focuses on identifying universal characteristics, arguing instead that leadership must be developed in context. Many organizations, for example, need operational leaders who can focus on present-day tasks, such as designing superior products and delivering exceptional customer service, and not inspirational or visionary leaders, whose otherwise admirable qualities might be ill-suited to the challenges at hand. Outlining six typical leadership search scenarios—from school principal to hospital CEO—Thoms shows readers how to identify the traits and behaviors that are most essential for the position and how to structure interviews and other search techniques to elicit the most informative responses and home in on the best candidates. She also reminds us that many organizations fail not because they can't find good leaders but because they can't keep them, and offers strategies to promote leadership development. Whether you are an executive giving the nod to a new department head, a concerned citizen casting your vote for a municipal councilman, a club member choosing a new president, or an aspiring leader deciding which offer will provide the greatest growth opportunities, Finding the Best and the Brightest offers fresh insights on the dynamic relationship between leaders and those who follow them.

Finding Square Holes: Discover Who You Really Are And Find The Perfect Career (PDF)

Finding Square Holes is unique in taking a predominantly self-reflective approach to career development, combining techniques from personal development theory, Neuro-Linguistic Programming (NLP) and the Myers-Briggs model of personality. If you're in a fix in your career, either trying to decide what to do or disgruntled with your current job, this is the book for you. Starting with the premise that you can't achieve happiness in anything if you don't know what you want in life, the book uses an engaging approach to take you on a journey of self-discovery. Filled with anecdotes, insights and exercises, you are shown how to lay the foundations needed for taking control of your career. This new self-knowledge is used to guide you in a highly practical and self-motivating process of research, networking and goal-setting. This book works on the premise that only you are the best judge of what is good for you. It is a real confidence booster and fear killer. Get it

Finding Square Holes: Discover who you really are and find the perfect career

If you're in a fix in your career, trying to decide what to do or JUST disgruntled with your current job, this is the book for you. Starting with the premise that you can't achieve happiness in anything if you don't know what you want in life, the book uses an engaging approach to take you on a journey of self-discovery.

Finding Purpose: Environmental Stewardship as a Personal Calling

Both thoughtful and thought-provoking, Finding Purpose aims to challenge our understanding of how humanity interacts with planet Earth, and our role within this. This book is an invitation: would you like to participate in one of the most important projects of imagination, perhaps the greatest ever, in human history? Distilling and refining over 20 pieces from a lifetime of work in academia and trade, across speeches, blogs, editorials and essays, Hoffman invites us to look beyond material growth and explore the role of the individual and business in discovering a wider purpose to bring about a balanced and sustainable society. The reader is encouraged to consider humanity’s relationship with the environment through different lenses: business, academia, faith-based and cultural. By bringing them together, Hoffman encourages us to understand our relationship with the planet in a far more holistic sense. Drawing on ideas from philosophy, literature, natural sciences and politics, Hoffman ensures that the ideas he explores are wholly accessible and applicable. Fully substantiated through various research and examples, the issues described are consistently made relevant to the reader.Finding Purpose is the perfect book for anyone – from student to CEO – thinking about their place in the world, and how making changes in our own lives and societies can impact on the world around us.

Finding Purpose: Environmental Stewardship as a Personal Calling

Both thoughtful and thought-provoking, Finding Purpose aims to challenge our understanding of how humanity interacts with planet Earth, and our role within this. This book is an invitation: would you like to participate in one of the most important projects of imagination, perhaps the greatest ever, in human history? Distilling and refining over 20 pieces from a lifetime of work in academia and trade, across speeches, blogs, editorials and essays, Hoffman invites us to look beyond material growth and explore the role of the individual and business in discovering a wider purpose to bring about a balanced and sustainable society. The reader is encouraged to consider humanity’s relationship with the environment through different lenses: business, academia, faith-based and cultural. By bringing them together, Hoffman encourages us to understand our relationship with the planet in a far more holistic sense. Drawing on ideas from philosophy, literature, natural sciences and politics, Hoffman ensures that the ideas he explores are wholly accessible and applicable. Fully substantiated through various research and examples, the issues described are consistently made relevant to the reader.Finding Purpose is the perfect book for anyone – from student to CEO – thinking about their place in the world, and how making changes in our own lives and societies can impact on the world around us.

Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)

This proceedings volume explores the new and innovative ways in which marketers find new global customers and build meaningful bridges to them based on their wants and needs in order to ensure high levels of customer satisfaction. Customer loyalty is ensured through continuous engagement with an ever-changing and demanding customer base. Global forces are bringing cultures into collision, creating new challenges for firms wanting to reach geographically and culturally distant markets, and causing marketing managers to rethink how to build meaningful and stable relationships with evermore demanding customers. In an era of vast new data sources and a need for innovative analytics, the challenge for the marketer is to reach customers in new and powerful ways. Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) held in Porto, Portugal, this volume provides current and emerging research from global scholars and practitioners that will help marketers to engage and promote customer satisfaction. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

Finding My Virginity: The New Autobiography

PAPERBACK EDITION FULLY UPDATED WITH TWO NEW CHAPTERSAfter creating 12 different billion-dollar businesses and breaking dozens of world records, wouldn’t you think you’d done it all?Not Sir Richard Branson. Having brought the Virgin brand to all corners of the globe, he’s now reaching out to the stars as he prepares to launch commercial space travel with Virgin Galactic.In this non-stop memoir, Richard takes you inside his whirlwind life: from reinventing his companies in the midst of the financial crisis and devastating personal losses, to tackling the planet’s biggest challenges, to the joys of becoming a ‘grand-dude’ at 64.Discover the irrepressible spirit, ingenious vision and relentless drive that has made Richard the ultimate entrepreneur.The iconoclastic Virgin founder is still changing the world. Next comes outer space.

Finding The Middle Path: The Political Economy Of Cooperation In Rural India

Soviet-style socialism has failed; but in Russia, China, and India the transition to capitalism has proven hazardous. Elsewhere, capitalism itself appears to be in crisis, often failing to meet the fundamental needs of workers, small farmers, and even the middle classes. Clearly, the world needs enterprises that are both economically efficient and

Finding The Middle Path: The Political Economy Of Cooperation In Rural India

Soviet-style socialism has failed; but in Russia, China, and India the transition to capitalism has proven hazardous. Elsewhere, capitalism itself appears to be in crisis, often failing to meet the fundamental needs of workers, small farmers, and even the middle classes. Clearly, the world needs enterprises that are both economically efficient and

Finding Meaning in Wine: A US Blend (Routledge Food Studies)

This book examines controversies in American wine culture and how those controversies intersect with and illuminate current academic and cultural debates about the environment and about interpretation. With a specific focus on the United States of America, the methods that we use to discuss literature and other art are applied to wine-making and wine culture. The book explores the debates about how to evaluate wine and the problems inherent in numerical scoring as well as evaluative tasting notes, whether winemakers can be artists, the discourse in wine culture involving natural wine and biodynamic farming, as well as how people judge what makes a wine great. These interpretative commitments illuminate an underlying metaphysics and allegiance to a culture of reason or feeling. The discussions engage with a broad range of writers and thinkers, such as Roland Barthes, Susan Sontag, Louis Menand, Michael Pollan, Greg Garrard, John Guillory, Amitov Ghosh, Pierre Bourdieu, and Barbara Herrnstein-Smith. The book draws upon not only a number of texts produced by wine critics, wine writers, literary critics and theorists but also extensive interviews with wine writers and multiple California winemakers. These interviews contribute to a unique reflection on wine and meaning. This book will be of great interest to readers looking to learn more about wine from cultural, literary, and philosophical perspectives.

Finding Meaning in Wine: A US Blend (Routledge Food Studies)

This book examines controversies in American wine culture and how those controversies intersect with and illuminate current academic and cultural debates about the environment and about interpretation. With a specific focus on the United States of America, the methods that we use to discuss literature and other art are applied to wine-making and wine culture. The book explores the debates about how to evaluate wine and the problems inherent in numerical scoring as well as evaluative tasting notes, whether winemakers can be artists, the discourse in wine culture involving natural wine and biodynamic farming, as well as how people judge what makes a wine great. These interpretative commitments illuminate an underlying metaphysics and allegiance to a culture of reason or feeling. The discussions engage with a broad range of writers and thinkers, such as Roland Barthes, Susan Sontag, Louis Menand, Michael Pollan, Greg Garrard, John Guillory, Amitov Ghosh, Pierre Bourdieu, and Barbara Herrnstein-Smith. The book draws upon not only a number of texts produced by wine critics, wine writers, literary critics and theorists but also extensive interviews with wine writers and multiple California winemakers. These interviews contribute to a unique reflection on wine and meaning. This book will be of great interest to readers looking to learn more about wine from cultural, literary, and philosophical perspectives.