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The Abusive Customer: Breaking the Silence Around Customers’ Aggressive Behavior
by Ivaylo YorgovBreaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict. Today, more than half of the world’s population is employed in the service sector. This fundamental economic shift is accompanied by heightened attention to customer service and the ‘customer is always right’ paradigm. But when customers act aggressively, everyone pays a price: frontline employees, their families, their companies, and even the abusive customers themselves. Unlike breezier titles on the subject, this book is based in academic research—exploring the ‘why?’ and ‘when?’ behind abusive behavior—that underpins its practical approach, illustrated with real-world stories from professionals on the front lines of customer service. The book’s useful tools include a sample anti-customer abuse policy and management process, a cheat sheet of practices that work for handling its consequences, a summary of effective service recovery processes and practices, and abuse-handling training list and curriculum templates. Managers and workers in customer-facing roles, in industries such as retail, hospitality, tourism, banking, and contact centers, will welcome this essential resource as part of their efforts to stop aggressive customer behavior, and improve employee morale, job satisfaction, and engagement.
Academic Research, Publishing and Writing: Critical Thinking and Strategies for Business Scholars
by Dr John DumayAcademic Research, Publishing and Writing: Critical Thinking and Strategies for Business Scholars is designed for all scholars of business and management and outlines practical and proven ways of designing, developing, and executing impactful research and writing projects with a view to eventual publication. Chapters examine a wide range of essential scholarly practices in depth, including critical thinking and the IDEALS Framework, undertaking literature reviews, designing research for reliability, validity and generalisations, and understanding writing structure using IDEALS. John Dumay draws on experience and proven strategies to help the reader plot what they are going to research, what the potential impact of that research should be, what are the critical outlets for publishing are, and how should the research be written for the target audience. At the projects core is a strong focus on the importance on developing a strategy before starting the research which will increase the chances of publishing in high quality outlets, and surviving in the ‘publish or perish’ world.
Academic Research, Publishing and Writing: Critical Thinking and Strategies for Business Scholars
by Dr John DumayAcademic Research, Publishing and Writing: Critical Thinking and Strategies for Business Scholars is designed for all scholars of business and management and outlines practical and proven ways of designing, developing, and executing impactful research and writing projects with a view to eventual publication. Chapters examine a wide range of essential scholarly practices in depth, including critical thinking and the IDEALS Framework, undertaking literature reviews, designing research for reliability, validity and generalisations, and understanding writing structure using IDEALS. John Dumay draws on experience and proven strategies to help the reader plot what they are going to research, what the potential impact of that research should be, what are the critical outlets for publishing are, and how should the research be written for the target audience. At the projects core is a strong focus on the importance on developing a strategy before starting the research which will increase the chances of publishing in high quality outlets, and surviving in the ‘publish or perish’ world.
Academy of the Oppressed: Paulo Freire and How Academics Lost Control of the University (Transforming Education Through Critical Leadership, Policy and Practice)
by Troy HeffernanThere is a need for constant assessment of an ever-changing leadership landscape, especially in universities, as we move towards the mid-twenty-first century. Decades of university reform has turned higher education into a system of corporate universities led by millionaire executive teams who are accountable to each other, university boards and senates, and governments, but rarely students or academics – with academics being the most disposable component of the equation. Academy of the Oppressed approaches potential university reform as a system that has gone far beyond institutions being for scholars, led by scholars, driven by the creation and dissemination of knowledge, and separated from the influence of government and business. Heffernan takes Friere’s primary works as a theoretical guide to dissect how university leaders and leadership teams (the oppressors) have slowly eroded the power the academic body (the oppressed) once had in guiding the institution and themselves. The important insights collated here provide guidance to progress towards institutions where academics possess more control of the policies that guide their careers, the knowledge they create, the knowledge they share, the students they inspire, and the communities they aim to serve.
Academy of the Oppressed: Paulo Freire and How Academics Lost Control of the University (Transforming Education Through Critical Leadership, Policy and Practice)
by Troy HeffernanThere is a need for constant assessment of an ever-changing leadership landscape, especially in universities, as we move towards the mid-twenty-first century. Decades of university reform has turned higher education into a system of corporate universities led by millionaire executive teams who are accountable to each other, university boards and senates, and governments, but rarely students or academics – with academics being the most disposable component of the equation. Academy of the Oppressed approaches potential university reform as a system that has gone far beyond institutions being for scholars, led by scholars, driven by the creation and dissemination of knowledge, and separated from the influence of government and business. Heffernan takes Friere’s primary works as a theoretical guide to dissect how university leaders and leadership teams (the oppressors) have slowly eroded the power the academic body (the oppressed) once had in guiding the institution and themselves. The important insights collated here provide guidance to progress towards institutions where academics possess more control of the policies that guide their careers, the knowledge they create, the knowledge they share, the students they inspire, and the communities they aim to serve.
Accelerated Action Learning: Using a Hands-on Talent Development Strategy to Solve Problems, Innovate Solutions, and Develop People
by William J. Rothwell Smita Singh (Dabholkar) Jihye LeeIn a knowledge-based society, people should not simply collect knowledge but should utilize and apply it to solve a problem. Action learning makes organizational members learn while solving real problems in the workplace. However, traditional action learning might not be effective for rapidly changing environments, because it is typically a process that requires substantial time. Therefore, this book provides a guideline on how to apply action learning quickly in workplaces—especially in virtual settings. Action learning allows the organization to develop people while, at the same time, getting work done. It is an alternative to classroom-based and online learning programs. In addition, it can also be an alternative to the instructional systems design (ISD) model or the successive approximation model (SAM) as a means of developing planned instruction if used for that purpose. Action learning can be an effective tool for Web 2.0 learning. Many organizations are now using self-directed teams and other team formats for work. It makes sense to revisit planned on-the-job training and learning with an emphasis on teams. Action learning is a process involving a small group with facilitators and action-learning process managers, so it is one of the best options for team-based problem-solving. This book provides real action learning cases. There are needs that have emerged in these post-pandemic times. There is a need to explain how action learning can be applied to various settings, issues, and challenges. Since COVID-19 occurred, many people must work in virtual or hybrid settings. This book gives trainers—who could be HR managers, operating managers, or learning and development professionals—guidelines that can be used in virtual settings to meet the new needs. Essentially, this book is written for team facilitators, supervisors, managers, or team members who wish to plan action-oriented, problem-based, and work-related learning experiences in real time. Because many action-learning books are written for an academic audience, it is not easy to put action learning into practice. Therefore, the goal of this book is to provide guidelines on how action learning starts, what basic principles should be considered, and what tools and techniques are needed for rapid action learning. The book is intended to be a primer on how to facilitate a planned learning project in a team or workgroup.
Accelerated Action Learning: Using a Hands-on Talent Development Strategy to Solve Problems, Innovate Solutions, and Develop People
by William J. Rothwell Smita Singh (Dabholkar) Jihye LeeIn a knowledge-based society, people should not simply collect knowledge but should utilize and apply it to solve a problem. Action learning makes organizational members learn while solving real problems in the workplace. However, traditional action learning might not be effective for rapidly changing environments, because it is typically a process that requires substantial time. Therefore, this book provides a guideline on how to apply action learning quickly in workplaces—especially in virtual settings. Action learning allows the organization to develop people while, at the same time, getting work done. It is an alternative to classroom-based and online learning programs. In addition, it can also be an alternative to the instructional systems design (ISD) model or the successive approximation model (SAM) as a means of developing planned instruction if used for that purpose. Action learning can be an effective tool for Web 2.0 learning. Many organizations are now using self-directed teams and other team formats for work. It makes sense to revisit planned on-the-job training and learning with an emphasis on teams. Action learning is a process involving a small group with facilitators and action-learning process managers, so it is one of the best options for team-based problem-solving. This book provides real action learning cases. There are needs that have emerged in these post-pandemic times. There is a need to explain how action learning can be applied to various settings, issues, and challenges. Since COVID-19 occurred, many people must work in virtual or hybrid settings. This book gives trainers—who could be HR managers, operating managers, or learning and development professionals—guidelines that can be used in virtual settings to meet the new needs. Essentially, this book is written for team facilitators, supervisors, managers, or team members who wish to plan action-oriented, problem-based, and work-related learning experiences in real time. Because many action-learning books are written for an academic audience, it is not easy to put action learning into practice. Therefore, the goal of this book is to provide guidelines on how action learning starts, what basic principles should be considered, and what tools and techniques are needed for rapid action learning. The book is intended to be a primer on how to facilitate a planned learning project in a team or workgroup.
Accelerating Sustainability in Fashion, Clothing and Textiles
The issue of sustainability is characterised as a ‘wicked problem’ in the fashion, clothing and textiles sector and is now coming into increased focus due to growing consumer, business and policy pressures. This in-depth volume presents a comprehensive overview of the challenges and emerging opportunities faced by the sector, and provides strategic solutions as to how the sector can substantially accelerate sustainability. This book collates research and industry best practice to provide a ‘one-stop shop’ exploring the complex and interconnected issues surrounding sustainability in fashion, clothing and textiles. The practical and digestible chapters include innovative examples and perspectives from different regions of the globe, addressing topics from policies to supply chain issues and materials innovation. Five unique case studies of sustainable businesses provide detailed examples of pioneering practice. Edited by three professionals with long-standing knowledge and expertise, the book takes a global perspective with examples that illustrate the scale and breadth of topics and regions in the scope of sustainability. This holistic approach brings together both academic and industry perspectives on the critical areas that require immediate action to move towards a more sustainable fashion, clothing and textile sector. This is an invaluable resource for those working in the industry, policymakers and for those in business or academia with an interest in sustainability in fashion, clothing, textiles and related sectors worldwide. It is also relevant to professionals and students in the areas of sustainability, innovation, supply chains, design and development, consultancy, education and training.
Accelerating Sustainability in Fashion, Clothing and Textiles
by Martin Charter Bernice Pan Sandy BlackThe issue of sustainability is characterised as a ‘wicked problem’ in the fashion, clothing and textiles sector and is now coming into increased focus due to growing consumer, business and policy pressures. This in-depth volume presents a comprehensive overview of the challenges and emerging opportunities faced by the sector, and provides strategic solutions as to how the sector can substantially accelerate sustainability. This book collates research and industry best practice to provide a ‘one-stop shop’ exploring the complex and interconnected issues surrounding sustainability in fashion, clothing and textiles. The practical and digestible chapters include innovative examples and perspectives from different regions of the globe, addressing topics from policies to supply chain issues and materials innovation. Five unique case studies of sustainable businesses provide detailed examples of pioneering practice. Edited by three professionals with long-standing knowledge and expertise, the book takes a global perspective with examples that illustrate the scale and breadth of topics and regions in the scope of sustainability. This holistic approach brings together both academic and industry perspectives on the critical areas that require immediate action to move towards a more sustainable fashion, clothing and textile sector. This is an invaluable resource for those working in the industry, policymakers and for those in business or academia with an interest in sustainability in fashion, clothing, textiles and related sectors worldwide. It is also relevant to professionals and students in the areas of sustainability, innovation, supply chains, design and development, consultancy, education and training.
The Accidental Societist: How to build a fairer economy, politics and society
by Peter EllisOur lived experience should be enriched by a political and economic system that is just and fair, that strengthens the ties that bind us together as a society with shared values, and allows us to live, however we choose, safely, and secure in the provision of the essential elements of our lives; economic, human and environmental. Our current market economy was conceived in a social vacuum, when gender, race and social class rights, were denied most of the population. There was no universal franshise. We can add intergenerational rights to that list. This book explores why our market economy and politics fails to adapt as society evolves. It answers the question, if not capitalism, what? This is about far more than economics. It raises the banner for equality, rights and economic democracy. It defines what it means to be human, and the values with live by, share, and who we are as a society. It is about a reshaping of politics around a radicalised Centre and beyond, and confronting unspoken truths, laying the ground for a new paradigm.
Accounting For Canadians For Dummies
by Cecile Laurin Tage C. TracyThe only guide to accounting that’s tailor-made for Canadians Accounting For Canadians For Dummies provides comprehensive coverage of all the auditing concepts, practices, and regulations Canadians need to know. This trusted guide is full of great information applicable to accountants and auditors who work throughout private industry and government, as well as salary accountants working for accounting, tax preparation, bookkeeping, and payroll services firms. Financial statements, financial reports, and business accounting are explained in terms anyone can understand. This new edition is revised to include accounting in the digital age, applying techniques from Wall Street, capitalizing a business, and beyond. This Dummies guide paves an easy-to-follow path to success for students and professionals alike. Understand the basics of general accounting procedures Learn the ins & outs of Canadian regulations Prepare and analyze financial reports, and create professional financial statements Discover how to track inventory and evaluate profit marginsAccounting For Canadians For Dummies is the ideal book for both accounting professionals and students working towards a degree in accounting or auditing.
Accounting for Healthcare: The Digital Transition to Value-Based Healthcare (Routledge Studies in Accounting)
In an era where digital transformation is revolutionising every sector, the healthcare industry stands at a significant crossroad. With Value-Based Healthcare (VBHC) at the core of this transition, the role of accountants is evolving dramatically. This book brings these pieces together to guide accountants and interested readers through the changing landscape.The book begins by demystifying VBHC and introducing the concept of digital health. It examines how the digital transition is impacting accountants in the healthcare sector, outlining their shifting roles from traditional data processors to strategic advisors. The chapters delve into a broad range of topics including performance evaluation, operational budgeting, capital investment, and the need for adaptability in dealing with technological advancements. Alongside this, it showcases how these changes are shaping the future of accounting in healthcare and the skills necessary to navigate these novel pathways.Targeted primarily at accountants, financial professionals in healthcare and health sector leaders, this book also serves as an accessible guide for those new to the subject. The readers will gain a comprehensive understanding of the intersection of healthcare, accounting and digital technology, appreciating the value that adept accountants can bring to the VBHC journey. The book comes complete with real-world case studies, illuminating the complexities and rewards of VBHC's digital transition. Additionally, it includes supplementary materials to further enrich understanding, including a glossary of terms and online resources to explore the topics in depth.
Accounting for Healthcare: The Digital Transition to Value-Based Healthcare (Routledge Studies in Accounting)
by Gillian Vesty Miia Jansson Tarek Rana Kerryn Butler-HendersonIn an era where digital transformation is revolutionising every sector, the healthcare industry stands at a significant crossroad. With Value-Based Healthcare (VBHC) at the core of this transition, the role of accountants is evolving dramatically. This book brings these pieces together to guide accountants and interested readers through the changing landscape.The book begins by demystifying VBHC and introducing the concept of digital health. It examines how the digital transition is impacting accountants in the healthcare sector, outlining their shifting roles from traditional data processors to strategic advisors. The chapters delve into a broad range of topics including performance evaluation, operational budgeting, capital investment, and the need for adaptability in dealing with technological advancements. Alongside this, it showcases how these changes are shaping the future of accounting in healthcare and the skills necessary to navigate these novel pathways.Targeted primarily at accountants, financial professionals in healthcare and health sector leaders, this book also serves as an accessible guide for those new to the subject. The readers will gain a comprehensive understanding of the intersection of healthcare, accounting and digital technology, appreciating the value that adept accountants can bring to the VBHC journey. The book comes complete with real-world case studies, illuminating the complexities and rewards of VBHC's digital transition. Additionally, it includes supplementary materials to further enrich understanding, including a glossary of terms and online resources to explore the topics in depth.
Accounting Information Systems: Connecting Careers, Systems, and Analytics, International Adaptation
by null Arline A. Savage null Danielle Brannock null Alicja FoksinskaAccounting Information Systems presents a modern, professional perspective that develops the necessary skills students need to be the accountants of the future. Through high-quality assessment and a tool-agnostic approach, students learn course concepts more efficiently and understand how course concepts are applied in the workplace through real-world application. To help students to be the accountants of the future, the authors incorporate their own industry experience and help showcase how AIS concepts are used through tools, spotlighting real accounting professionals and job opportunities. This international edition provides new and expanded coverage of topics, including components of AIS, database forms and reports, and software tools for graphical documentation. The edition also includes new cases from across the world in the “In the Real World” feature in select chapters, showing how the concepts in the chapter apply to a real-world company or business. Every chapter now includes new Concept Review questions at the end of each section, focusing on key points students need to remember.
Accounting Principles
by null Jerry J. Weygandt null Paul D. Kimmel null Jill E. MitchellAccounting Principles, 15th Edition by Jerry Weygandt, Paul Kimmel, and Jill Mitchell provides a practical introduction to introductory accounting from the sole proprietor perspective with a hands-on, active learning experience to improve student understanding, retention, and engagement. Students work through integrated practice at the point of learning with real-world connections and high-quality assessment, ensuring they learn concepts more efficiently and understand the why and how of accounting application. In addition, Accounting Principles, 15th Edition includes a variety of hands-on activities and resources that enhance practical learning and key skills, including running cases, various data analytics assignments, and coverage of leading industry topics. These resources help develop critical thinking and business decision-making skills, preparing students for future job success no matter what path they take.
Achieving Zero Hunger in India: Challenges and Policies (India Studies in Business and Economics)
by S. Mahendra Dev A. Ganesh-Kumar Vijay Laxmi PandeyThis open access volume discloses rich set of findings and policy recommendations for India towards achieving the SDG 2.1 target of zero hunger by 2030. Through its fourteen chapters, it takes an integrated approach by examining diverse aspects of food and nutrition security through multidisciplinary lens of Agricultural Economics, Nutrition, Crop Sciences, Anthropology and Law, while being rooted in economics. The chapters reflect this diversity in disciplines in terms of the questions posed, the data sets used, and the methodologies followed. Starting from the evolution of policy response for hunger and nutrition security, the book covers aspects such gender budgeting, dietary diversity, women’s empowerment, calorie intake norms, socio-legal aspects of right to health, subjective wellbeing, bio-fortification, crop insurance and food security linkages, interdependence of public distribution system (for food security) and employment guarantee schemes especially during COVID-19 pandemic, effects of dairy dietary supplements, and so on. With its rich discussions, the book is compelling for students, researchers, policy makers, development professionals and practitioners working in areas of food and nutrition security, SDGs, in particular SDG1, SDG2 and SDG5, and sustainable food systems.
Acting is Your Business: How to Take Charge of Your Creative Career (Introductions to Theatre)
by Wendy S. KurtzmanAfter training and studying for years, you've earned a degree: now what? How to get a job and have a career as an actor is the number one question facing emerging artists and one which this book answers for you.While performing arts schools do a great job of teaching how to act, most don't teach you how to launch and sustain a career. This book addresses this fundamental aspect of your creative journey, delivering a precise formula to help you organize the next chapter of your life. It helps you to find work and proactively build a career by providing the tools you'll need to connect with working professionals within the industry.If acting is your business, you must run it as a business. Positioning you as CEO of your own company, this book uses a boardroom table as a visual model. At that table are 7 key positions, each representing an area of action and expertise that you must understand to build a successful career. With worksheets and tools, supplemented throughout with interviews with industry professionals from North America, the UK and Europe, and Australia, and further supported by a companion website, this action plan will empower and equip you to achieve your career goals.
Actively Caring for Safety: The Psychological Science of Injury Prevention
by E. Scott GellerActively Caring for Safety: The Psychological Science of Injury Prevention outlines proactive applications of applied behavioural science and humanism (i.e., humanistic behaviourism) for improving health and safety. This text provides evidence-based principles for customizing effective processes for improving the human dynamics of safety and health in various locations—from home to the workplace, and throughout a community. World-renowned health/safety researcher, teacher, and consultant E. Scott Geller combines theory and principles in practical step-by-step procedures with behavioral science methods capable of enhancing safety awareness, reducing at-risk behavior, and facilitating ongoing participation in safety-related activities. Drawing upon his bestselling works Working Safe and The Psychology of Safety Handbook, this book presents a science-based and practical approach to improving attitudes and behavior for achieving an injury-free work environment. The text has been improved and updated throughout and includes additional material on a rationale for language to replace common safety-related words that stifle human engagement. Plus, critical safety-relevant information is provided on empathy, emotional intelligence, self-motivation, positive psychology, psychological safety, the dramatic benefits of promoting perceptions of personal choice, and critical distinctions between leadership and management for optimizing workplace safety and productivity.Written in an enjoyable, anecdotal, and engaging style, this is an essential read for any student, academic, researcher, or professional of health and safety.
Actively Caring for Safety: The Psychological Science of Injury Prevention
by E. Scott GellerActively Caring for Safety: The Psychological Science of Injury Prevention outlines proactive applications of applied behavioural science and humanism (i.e., humanistic behaviourism) for improving health and safety. This text provides evidence-based principles for customizing effective processes for improving the human dynamics of safety and health in various locations—from home to the workplace, and throughout a community. World-renowned health/safety researcher, teacher, and consultant E. Scott Geller combines theory and principles in practical step-by-step procedures with behavioral science methods capable of enhancing safety awareness, reducing at-risk behavior, and facilitating ongoing participation in safety-related activities. Drawing upon his bestselling works Working Safe and The Psychology of Safety Handbook, this book presents a science-based and practical approach to improving attitudes and behavior for achieving an injury-free work environment. The text has been improved and updated throughout and includes additional material on a rationale for language to replace common safety-related words that stifle human engagement. Plus, critical safety-relevant information is provided on empathy, emotional intelligence, self-motivation, positive psychology, psychological safety, the dramatic benefits of promoting perceptions of personal choice, and critical distinctions between leadership and management for optimizing workplace safety and productivity.Written in an enjoyable, anecdotal, and engaging style, this is an essential read for any student, academic, researcher, or professional of health and safety.
Actors’ and Performers’ Yearbook 2024
by Sam StevensonThis well-established and respected directory supports actors in their training and search for work in theatre, film, TV, radio and comedy.It is the only directory to provide detailed information for each listing and specific advice on how to approach companies and individuals, saving hours of further research. From agents and casting directors to producing theatres, showreel companies, photographers and much more, this essential reference book editorially selects only the most relevant and reputable contacts for the industry.Covering training and working in theatre, film, radio, TV and comedy, it contains invaluable resources such as a casting calendar and articles on a range of topics from your social media profile to what drama schools are looking for to financial and tax issues.With the listings updated every year, the Actors' and Performers' Yearbook continues to be the go-to guide for help with auditions, interviews and securing/sustaining work within the industry.Actors' and Performers' Yearbook 2024 is fully updated and includes a newly commissioned article by actor Mark Weinman, a new foreword, 4 new interviews by casting director Sam Stevenson, giving timely advice in response to today's fast-changing industry landscape, and an article by Paterson Joseph.
An Actor’s Guide to Corporate Role Play: The Best Side-Job for Actors
by Syrus LoweFor too long the world of corporate role play has felt like a closed shop that only a few privileged actors have had access to. Now, this book provides any actor with what they need to start and build a side-career in corporate role play, utilising all of the skills they already have in their portfolio.Detailing what corporate role play is, how to do it, how to get the work and how to get re-employed, this book offers up a clear roadmap, enabling actors to deliver top-quality role plays and evidence-based developmental feedback time and time again. Using the author's masterclasses as a foundation, the book includes a range of role play briefs an actor may encounter, each accompanied by top tips on how to execute them successfully.
Adam Smith on the Ancients and the Moderns (Routledge Studies in the History of Economics)
by Gloria VivenzaThe classics heavily influenced many aspects of European modern culture, yet it is not easy to trace their intellectual power on any author. In this volume, Gloria Vivenza takes on the impressive task of examining how philosophy, history, literature, politics, and ethics all played a part in shaping Adam Smith’s thought as a scholar, philosopher, and economist.This book will be of interest to advanced students and researchers in the history of economic thought, the history of philosophy, moral philosophy, political theory, and the Enlightenment.
Adam Smith on the Ancients and the Moderns (Routledge Studies in the History of Economics)
by Gloria VivenzaThe classics heavily influenced many aspects of European modern culture, yet it is not easy to trace their intellectual power on any author. In this volume, Gloria Vivenza takes on the impressive task of examining how philosophy, history, literature, politics, and ethics all played a part in shaping Adam Smith’s thought as a scholar, philosopher, and economist.This book will be of interest to advanced students and researchers in the history of economic thought, the history of philosophy, moral philosophy, political theory, and the Enlightenment.
Adam Smith’s Theory of Value and Distribution: Economics as a Moral Science Once Again (Routledge Studies in the History of Economics)
by Jeffrey T. YoungEver since the time of his early interpreters, beginning with David Hume, Adam Smith’s theory of value has been the subject of confusion and misunderstanding – including a controversy which still rages over whether Smith held a labour theory of value, and, if so, whether he held to it throughout Wealth of Nations, or if it was confined to the “Early and Rude State”? This book provides a close reading of Smith’s key text, and also incorporates material from the other parts of Smith’s oeuvre, especially from The Theory of Moral Sentiments, to yield original and important insights into Smith’s theory of value. The book operates on the assumption that Smith is proposing relatively simple ideas about price and takes a conventional view that simple Supply and Demand models can illuminate, clearly and consistently with his text, his theory of price. Combining these elements, the book argues that, contra Marx, Smith does not have a labour theory of value at all, understood as a theory of the determination of the relative price structure. Instead, Smith is placed squarely in the supply and demand, general equilibrium framework and the claim that he is part of a “surplus tradition”, which receives its highest treatment in the work of Piero Sraffa, is refuted. This book will be of particular interest to Adam Smith specialists, historians of economic thought, and research economists who have an interest in Smith.
Adam Smith’s Theory of Value and Distribution: Economics as a Moral Science Once Again (Routledge Studies in the History of Economics)
by Jeffrey T. YoungEver since the time of his early interpreters, beginning with David Hume, Adam Smith’s theory of value has been the subject of confusion and misunderstanding – including a controversy which still rages over whether Smith held a labour theory of value, and, if so, whether he held to it throughout Wealth of Nations, or if it was confined to the “Early and Rude State”? This book provides a close reading of Smith’s key text, and also incorporates material from the other parts of Smith’s oeuvre, especially from The Theory of Moral Sentiments, to yield original and important insights into Smith’s theory of value. The book operates on the assumption that Smith is proposing relatively simple ideas about price and takes a conventional view that simple Supply and Demand models can illuminate, clearly and consistently with his text, his theory of price. Combining these elements, the book argues that, contra Marx, Smith does not have a labour theory of value at all, understood as a theory of the determination of the relative price structure. Instead, Smith is placed squarely in the supply and demand, general equilibrium framework and the claim that he is part of a “surplus tradition”, which receives its highest treatment in the work of Piero Sraffa, is refuted. This book will be of particular interest to Adam Smith specialists, historians of economic thought, and research economists who have an interest in Smith.