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Money Matters for Hospitality Managers (Caterer And Hotelkeeper Guide To. . . Ser.)
by Cathy BurgessUnique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. Backed up by a range of exercises and activities, it thus allows managers to put their learning straight into practice - and so to achieve immediate results! 'Money Matters' will actively help managers and employees in the industry to:· learn more about the control aspects in order to become more effective in their work· learn about the business and companies in the wider context· understand where their section of the organization fits in the 'bigger picture'· increase their knowledge and enhance career opportunitiesCovering an unprecedented range of sectors (including hotels, restaurants, contract catering, leisure tourism, cruise ships and theme parks), the book supplies useful advice for the whole hospitality industry. It is ideal for operational and first line management, for whom it provides a welcome, accessible and hands-on introduction to finance and accounting in their sector.
Money Matters for Hospitality Managers
by Cathy BurgessUnique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. Backed up by a range of exercises and activities, it thus allows managers to put their learning straight into practice - and so to achieve immediate results! 'Money Matters' will actively help managers and employees in the industry to:· learn more about the control aspects in order to become more effective in their work· learn about the business and companies in the wider context· understand where their section of the organization fits in the 'bigger picture'· increase their knowledge and enhance career opportunitiesCovering an unprecedented range of sectors (including hotels, restaurants, contract catering, leisure tourism, cruise ships and theme parks), the book supplies useful advice for the whole hospitality industry. It is ideal for operational and first line management, for whom it provides a welcome, accessible and hands-on introduction to finance and accounting in their sector.
My Favourite Goodbye: A touching, uplifting and romantic tale by the #1 bestselling author
by Sheila O'FlanaganSheila O'Flanagan's MY FAVOURITE GOODBYE is a delicious novel about finding love in unexpected places - not to be missed by readers of Veronica Henry and Freya North. Ash O'Halloran is happy with her futon, her flat, her cat and her job as a party caterer. She doesn't do impulsive. She is absolutely, perfectly in control of her single woman's life. And if she can't have relationships without complications - then she's content to carry on as she is. Ms Self-Contained. But when she's employed to cook the supper over which Dan Morland plans to propose to his girlfriend, suddenly she becomes party to someone else's relationship - in all its tangled, heart-breaking complexity. And, as she watches Dan struggling to sort out the mess his emotions have got him into, Ash starts to realise she's not Ms Invulnerable after all...What readers are saying about My Favourite Goodbye: 'An absolutely excellent book - I don't think I've read a more touching story since' Goodreads reviewer, 5 stars'I have read a couple of Sheila O'Flanagan's books already but this one is by far the best. I wanted to read it all in one go but I just didn't want it to end so like a delicious bar of chocolate I allowed myself a bit at a time' Amazon reviewer, 5 stars'What a delightful read! I cannot imagine anyone not enjoying this charming, light-hearted and humorous book' Amazon reviewer, 5 stars
The Native Tourist: Mass Tourism Within Developing Countries
by Krishna B. GhimireDomestic tourism in developing countries is rapidly outstripping international tourism and could soon involve ten times the numbers. This is an examination of the numbers involved, their profile, behaviour, impacts and the relevant policy responses. The volume looks at the impacts of local mass tourism in various socio-economic and environmental contexts and on diverse social groups. It provides analysis and overviews of seven of the main countries involved in Asia, Africa and Latin America.
The Native Tourist: Mass Tourism Within Developing Countries
by Krishna B GhimireDomestic tourism in developing countries is rapidly outstripping international tourism and could soon involve ten times the numbers. This is an examination of the numbers involved, their profile, behaviour, impacts and the relevant policy responses. The volume looks at the impacts of local mass tourism in various socio-economic and environmental contexts and on diverse social groups. It provides analysis and overviews of seven of the main countries involved in Asia, Africa and Latin America.
On Persephone's Island: A Sicilian Journal (Vintage Departures Ser.)
by Mary Taylor SimetiA year in the life of glorious Sicily: its seasons and its sacred festivals, its almonds and oranges and demanding family life, its casual assassinations and village feasts, its weather and its people. The American Mary Taylor Simeti arrived on the island after college to work as a volunteer on Danilo Dolci’s remarkable social welfare programme, but went on to marry and make her life here. On Persephone’s Island chronicles a life divided between an apartment in the city of Palermo and weekends and the summer devoted to sustaining life on an old family farm. It is written by a fascinated outsider, but with the intimacy of an insider: wife to a Sicilian, mother to two Sicilian teenagers, gardener, cook and carer for a suspicious mother-in-law.
Outcasts of the Islands (Text Only): The Sea Gypsies Of South East Asia
by Sebastian HopeAn enchanting tale of travels among South East Asia’s Sea Gypsies, scattered groups of semi-nomadic fisher people who occupy the spaces between the islands.
A Passage To Africa
by George AlagiahAs a five-year-old, George Alagiah emigrated with his family to Ghana - the first African country to attain independence from the British Empire. A PASSAGE TO AFRICA is Alagiah's shattering catalogue of atrocities crafted into a portrait of Africa that is infused with hope, insight and outrage. In vivid and evocative prose and with a fine eye for detail Alagiah's viewpoint is spiked with the freshness of the young George on his arrival in Ghana, the wonder with which he recounts his first impressions of Africa and the affection with which he dresses his stories of his early family life. A sense of possibility lingers, even though the book is full of uncomfortable truths. It is a book neatly balanced on his integrity and sense of obligation in his role as a writer and reporter. The shock of recognition is always there, but it is the personal element that gives A PASSAGE TO AFRICA its originality. Africa becomes not only a group of nations or a vast continent, but an epic of individual pride and suffering.
Psychosocial Aspects of the Asian-American Experience: Diversity Within Diversity
by Namkee G ChoiDiscover intervention strategies for issues affecting Asian Americans!This important book examines the childhood, adolescence, young adulthood, and aging stages of Asian Americans to help researchers and practitioners offer better services to this ethnic group. Psychosocial Aspects of the Asian-American Experience will help you understand the ethnic and cultural diversity within the Asian-American population and offers both quantitative and qualitative research that may impact social policies and social services for Asian Americans.Representing Chinese, Japanese, Filipinos, Koreans, Asian Indians, Vietnamese, Hmong, Cambodians, and native-born Hawaiians, this helpful book covers a wide span of individual ethnic identities in order to represent the scope of the Asian-American subculture.The topics and problems examined in Psychosocial Aspects of the Asian-American Experience include: ethnic identity, acculturation, and cultural orientation psychological adjustment of adoptees attitudes and behavior of adolescents regarding academic achievement social network composition depression and other mental health problems dating violence and domestic abuse substance abuse aging In addition to analyzing these problems, this book also presents culturally competent intervention strategies to assist human services practitioners in offering their clients relevant services that are appropriate for their ethnic backgrounds, beliefs, and experiences. This book is also a valuable resource for researchers, policymakers, and graduate students and faculty members in the areas of social work, sociology, psychology, and ethnic studies.
Psychosocial Aspects of the Asian-American Experience: Diversity Within Diversity
by Namkee G ChoiDiscover intervention strategies for issues affecting Asian Americans!This important book examines the childhood, adolescence, young adulthood, and aging stages of Asian Americans to help researchers and practitioners offer better services to this ethnic group. Psychosocial Aspects of the Asian-American Experience will help you understand the ethnic and cultural diversity within the Asian-American population and offers both quantitative and qualitative research that may impact social policies and social services for Asian Americans.Representing Chinese, Japanese, Filipinos, Koreans, Asian Indians, Vietnamese, Hmong, Cambodians, and native-born Hawaiians, this helpful book covers a wide span of individual ethnic identities in order to represent the scope of the Asian-American subculture.The topics and problems examined in Psychosocial Aspects of the Asian-American Experience include: ethnic identity, acculturation, and cultural orientation psychological adjustment of adoptees attitudes and behavior of adolescents regarding academic achievement social network composition depression and other mental health problems dating violence and domestic abuse substance abuse aging In addition to analyzing these problems, this book also presents culturally competent intervention strategies to assist human services practitioners in offering their clients relevant services that are appropriate for their ethnic backgrounds, beliefs, and experiences. This book is also a valuable resource for researchers, policymakers, and graduate students and faculty members in the areas of social work, sociology, psychology, and ethnic studies.
Quest for Kim: In Search Of Kipling's Great Game (In Search Of Kipling's Great Game Ser.)
by Peter HopkirkThis book is for all those who love Kim, that masterpiece of Indian life in which Kipling immortalized the Great Game. Fascinated since childhood by this strange tale of an orphan boy's recruitment into the Indian secret service, Peter Hopkirk here retraces Kim's footsteps across Kipling's India to see how much of it remains. To attempt this with a fictional hero would normally be pointless. But Kim is different. For much of this Great Game classic was inspired by actual people and places, thus blurring the line between the real and the imaginary. Less a travel book than a literary detective story, this is the intriguing story of Peter Hopkirk's quest for Kim and a host of other shadowy figures.
The Raw and the Cooked: Adventures of a Roving Gourmand
by Jim HarrisonA classic collection full of salty wisdom, from 'the Henry Miller of food writing' (Wall Street Journal) and author of Legends of the Fall.Food is an extreme sport for Jim Harrison. As a seven-month old baby he was found chewing the leather binding of the family Bible with 'its slightly beefy flavour'; from then on, when he didn't have his nose in a book he could be found eating - everything. The Raw and the Cooked collects his musings on meat, marinades and a million other things besides, from the man who likes to wrestle his dinner to the ground then wash it down with a really good 1967 Latour.
Restaurant: Law Basics
by David K. Hayes Jack D. Ninemeier Stephen C. BarthHow to avoid legal liability and prevent costly litigation You're notified that your restaurant is being sued: what should you do? A guest is choking in your restaurant's dining room: are you required to assist? If the assistance causes further injury, who is responsible? Your franchiser demands to see daily receipt totals: can you say no? Restaurant Law Basics prepares you to make the right decisions in these critical situations and hundreds of others. To avoid costly legal problems in your restaurant, begin with step one: read Restaurant Law Basics. This completely practical, jargon-free guide gives you the tools you need to protect your restaurant from legal exposure of every kind. It prepares restaurant managers to comply with the law and avoid or limit liability in virtually any situation---from hiring and managing employees and dealing with customer complaints to ensuring safety and security, obeying regulatory requirements, and much more. Restaurant Law Basics features: * Manager's Briefs that focus on critical legal aspects of your operations * Realistic scenarios that are analyzed to help prepare you to make the right decisions in challenging situations * Checklists to help you avoid liability before any incident occurs * A companion Web site that provides additional resources, training assistance, and more The Restaurant Basics Series provides restaurant owners and managers with expert advice and practical guidance on critical issues in restaurant operation and management. Written by leading authorities in each field, these easy-to-use guides offer instant access to authoritative information on every aspect of the restaurant business and every type of restaurant---independent, chain, or franchise.
Rick Steves Best of Europe (Rick Steves Travel Guide)
by Rick StevesHit Europe's can't-miss art, sights, and bites with Rick Steves Best of Europe!Expert advice from Rick Steves on what's worth your time and money Itineraries for one to four days in the top destinations in England, France, Germany, Italy, the Netherlands, Spain, and SwitzerlandRick's tips for beating the crowds, skipping lines, and avoiding tourist traps The best of local culture, flavors, and haunts, including walks through the most interesting neighborhoods and museums Trip planning strategies like how to link destinations and design your itinerary, what to pack, where to stay, and how to get around Over 100 full-color maps and vibrant photosCoverage of London, Paris, Provence, the French Riviera, Barcelona, Madrid, Rome, Venice, Florence, Cinque Terre, the Swiss Alps/Berner Oberland, Munich, Rothenberg and the Romantic Road, the Rhine Valley, Berlin, and Amsterdam Experience the best of Europe with Rick Steves!
Rick Steves Spain (Rick Steves' Ser.)
by Rick StevesNow more than ever, you can count on Rick Steves to tell you what you really need to know when traveling through Spain. Savor authentic paella, run with the bulls in Pamplona, or relax on Barcelona's beaches: experience it all with Rick! Inside Rick Steves Spain you'll find:Fully updated, comprehensive coverage for planning a multi-week trip to SpainRick's strategic advice on how to get the most out of your time and money, with rankings of his must-see favoritesTop sights and hidden gems, from El Escorial and the great mosque of Córdoba to medieval bars serving house-made madroño liqueurHow to connect with local culture: Enjoy a flamenco show in Madrid, chat with fans about the latest fútbol match, or meander down winding streets in search of the best tapasBeat the crowds, skip the lines, and avoid tourist traps with Rick's candid, humorous insightThe best places to eat, sleep, and relax with a glass of sangriaSelf-guided walking tours of lively neighborhoods and incredible museumsVital trip-planning tools, like how to link destinations, build your itinerary, and get from place to placeDetailed maps, plus a fold-out map for exploring on the goOver 1,000 bible-thin pages include everything worth seeing without weighing you downCoverage of Barcelona, Basque Country, Bilbao, Santiago de Compostela, León, Salamanca, Madrid, El Escorial, the Valley of the Fallen, Segovia, Toledo, Granada, Sevilla, Córdoba, Andalucía, Spain's Southern Coast, Gibraltar, Morocco, and moreCovid-related travel info and resources for a smooth tripMake the most of every day and every dollar with Rick Steves Spain.Planning a one- to two-week trip? Check out Rick Steves Best of Spain.
Sea Room: An Island Life In The Hebrides
by Adam NicolsonHave you ever wondered what it would be like to be given your own remote islands? Thirty years ago it happened to Adam Nicolson.
A Season in Dornoch: Golf and Life in the Scottish Highlands (Mainstream Sport Ser. (PDF))
by Lorne RubensteinIn 1977, Lorne Rubenstein, an avid golfer, travelled to Dornoch in the Scottish Highlands. Young and adrift in life, he was profoundly affected by the experience. As he writes, 'My week in Dornoch introduced me to a place with which I felt a connection. A week wasn't living there, but it was enough for Dornoch to imprint itself on my mind.' Twenty-three years later, in 2000, now an established golf writer, Rubenstein returned to Dornoch to spend an entire summer. He rented a flat close to the Royal Dornoch Golf Club and set out to explore the area on many levels. Rubenstein writes about the melancholy history of the Highland Clearances, which have left the beautiful landscape sparsely populated to this day. He writes about the friendly and sometimes eccentric people who love their town, their golf and their single malt whisky, and who delight in sharing them with visitors. But most of all he writes about a summer lived in a community where golf is king and the golf course is part of the common lands where townspeople stroll of an evening. Rubenstein is able to return to thinking of golf as play, as opposed to a game of analysis and effort. A Season in Dornoch is an affectionate portrait of a place and the people who live there, a fascinating look at golf and the spirit and skills it calls forth, and a perceptive and ultimately moving memoir of one man's quest to experience again the pure love of sport that he knew in his youth.
Seasonality in Tourism (Advances In Tourism Research Ser.)
by Tom Baum Svend LundtropSeasonal variation in demand is a reality for most tourism destinations. This work provides a balanced overview of the evidence and issues relating to tourism seasonality using European, North American and Pacific Rim cases and research evidence.
Seasonality in Tourism
by Tom Baum Svend LundtorpSeasonal variation in demand is a reality for most tourism destinations. This work provides a balanced overview of the evidence and issues relating to tourism seasonality using European, North American and Pacific Rim cases and research evidence.
Service Quality Management in Hospitality, Tourism, and Leisure
by Connie Mok Beverley Sparks Jay KadampullyDoes your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world.This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
Service Quality Management in Hospitality, Tourism, and Leisure
by Connie Mok Beverley Sparks Jay KadampullyDoes your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world.This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
The Shelbourne: A Centre In Dublin Life For More Than A Century (Virago Modern Classics)
by Elizabeth BowenElizabeth Bowen takes us on a tour through the history of the famous Dublin landmark, the Shelbourne Hotel, in this evocative account of Irish life. Looking out on Dublin as if from the windows of the Shelbourne, and then turning inward to witness the impact of events on the hotel, its guests and staff, Bowen paints a picture of what was, in the hotel's earlier days, the second city of the Empire, then the battleground of Irish independence and civil strife, and eventually the capital of a republic.
Silver Linings: Travels Around Northern Ireland
by Martin FletcherNorthern Ireland has made headlines around the world for three decades. The province has become synonymous with conflict, terrorism and tortuous efforts to forge peace. But what is life there really like? In this enchanting and highly original book Martin Fletcher presents a portrait of Northern Ireland utterly at odds with its dire international image. He paints a compelling picture of a place caught in a time warp since the 1960s, of a land of mountains, lakes and rivers where customs, traditions and old-world charm survive, of an incredibly resourceful province that has given the world not just bombs and bullets but the Titanic, the tyre and the tractor, a dozen American presidents, two prime ministers of New Zealand and a Hindu god. He meets an intelligent, fun-loving, God-fearing people who may do terrible things to each other but who could not be more welcoming to outsiders. He describes a land of awful beauty, a battleground of good and evil, a province populated by saints and sinners that has yet to be rendered bland by the forces of modernity.
Slavery, Contested Heritage, and Thanatourism
by Graham M.S. Dann A.V. SeatonFirst published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.
Slavery, Contested Heritage, and Thanatourism (Journal Of Hospitality And Tourism Administration Ser. #Vol. 2, Nos. 3-4)
by Graham M.S. Dann A.V. SeatonFirst published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.