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Organizational Resilience in Hospitality and Tourism (Routledge Studies in Management, Organizations and Society)
by Malgorzata Rozkwitalska-Welenc Jacek Borzyszkowski Beata A. Basinska Fevzi Okumus Osman M. KaratepeAlthough ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.
A Season in Dornoch: Golf and Life in the Scottish Highlands (Mainstream Sport Ser. (PDF))
by Lorne RubensteinIn 1977, Lorne Rubenstein, an avid golfer, travelled to Dornoch in the Scottish Highlands. Young and adrift in life, he was profoundly affected by the experience. As he writes, 'My week in Dornoch introduced me to a place with which I felt a connection. A week wasn't living there, but it was enough for Dornoch to imprint itself on my mind.' Twenty-three years later, in 2000, now an established golf writer, Rubenstein returned to Dornoch to spend an entire summer. He rented a flat close to the Royal Dornoch Golf Club and set out to explore the area on many levels. Rubenstein writes about the melancholy history of the Highland Clearances, which have left the beautiful landscape sparsely populated to this day. He writes about the friendly and sometimes eccentric people who love their town, their golf and their single malt whisky, and who delight in sharing them with visitors. But most of all he writes about a summer lived in a community where golf is king and the golf course is part of the common lands where townspeople stroll of an evening. Rubenstein is able to return to thinking of golf as play, as opposed to a game of analysis and effort. A Season in Dornoch is an affectionate portrait of a place and the people who live there, a fascinating look at golf and the spirit and skills it calls forth, and a perceptive and ultimately moving memoir of one man's quest to experience again the pure love of sport that he knew in his youth.
The Durham Papers: Selections from the Papers of Admiral Sir Philip Charles Henderson Calderwood Durham G.C.B. (1763-1845) (Navy Records Society Publications)
by Hilary L. RubinsteinAdmiral Sir Philip Durham (1763–1845) was one of the most distinguished and colourful officers of the late Georgian Navy. His lucky and sometimes controversial career included surviving the sinking of HMS Royal George in 1782, making the first conquest of the tricolour flag in 1793 and the last in 1815, and having two enemy ships surrender to him at Trafalgar. A Scot distantly related to Lord Barham, Durham entered the Navy in 1777, serving initially on the American and West Indies stations. He was Kempenfelt's signal officer on HMS Victory during the second battle of Ushant in 1781 and on the Royal George. Making his reputation initially as the daring young master and commander of HMS Spitfire early in the French Revolutionary War, he became a crack frigate captain with a fortune in prize money, and commanded HMS Defiance at Trafalgar, where he was wounded. He ended his war service as Commander-in-Chief, Leeward Islands. En voyage he artfully captured two brand-new French frigates which were subsequently taken into the service of Britain, and during his tenure he won the heartfelt gratitude of local merchants by ridding the surrounding seas of American privateers preying on British trading vessels. True to form, he clashed with the judge of the Vice-Admiralty Court on Antigua and with the general with whom he led a combined naval and military assault on Martinique and Guadeloupe following Napoleon's escape from Elba. He later served as Commander-in-Chief, Portsmouth having resigned his parliamentary seat to do so. Married first to the sister of the Earl of Elgin, of 'Marbles' fame, and secondly to a cousin of 'sea wolf' Lord Cochrane, he was well-known to George III, who as a result of Durham's amusing yet improbable anecdotes, dubbed any tall tale he heard 'a Durham'. This collection of his papers consists mainly of letters and despatches relating to his service in the Channel Fleet, the Mediterranean, and the Leeward Islands. Correspondence with his parents during 1789–1790 reflects his anxieties relating to employment and prospects for promotion when he was a young lieutenant with an illegitimate child to support. The collection, featuring items from and to him, comprises a fascinating and informative set of documents.
The Durham Papers: Selections from the Papers of Admiral Sir Philip Charles Henderson Calderwood Durham G.C.B. (1763-1845) (Navy Records Society Publications #166)
by Hilary L. RubinsteinAdmiral Sir Philip Durham (1763–1845) was one of the most distinguished and colourful officers of the late Georgian Navy. His lucky and sometimes controversial career included surviving the sinking of HMS Royal George in 1782, making the first conquest of the tricolour flag in 1793 and the last in 1815, and having two enemy ships surrender to him at Trafalgar. A Scot distantly related to Lord Barham, Durham entered the Navy in 1777, serving initially on the American and West Indies stations. He was Kempenfelt's signal officer on HMS Victory during the second battle of Ushant in 1781 and on the Royal George. Making his reputation initially as the daring young master and commander of HMS Spitfire early in the French Revolutionary War, he became a crack frigate captain with a fortune in prize money, and commanded HMS Defiance at Trafalgar, where he was wounded. He ended his war service as Commander-in-Chief, Leeward Islands. En voyage he artfully captured two brand-new French frigates which were subsequently taken into the service of Britain, and during his tenure he won the heartfelt gratitude of local merchants by ridding the surrounding seas of American privateers preying on British trading vessels. True to form, he clashed with the judge of the Vice-Admiralty Court on Antigua and with the general with whom he led a combined naval and military assault on Martinique and Guadeloupe following Napoleon's escape from Elba. He later served as Commander-in-Chief, Portsmouth having resigned his parliamentary seat to do so. Married first to the sister of the Earl of Elgin, of 'Marbles' fame, and secondly to a cousin of 'sea wolf' Lord Cochrane, he was well-known to George III, who as a result of Durham's amusing yet improbable anecdotes, dubbed any tall tale he heard 'a Durham'. This collection of his papers consists mainly of letters and despatches relating to his service in the Channel Fleet, the Mediterranean, and the Leeward Islands. Correspondence with his parents during 1789–1790 reflects his anxieties relating to employment and prospects for promotion when he was a young lieutenant with an illegitimate child to support. The collection, featuring items from and to him, comprises a fascinating and informative set of documents.
Endurance: SAS Soldier. Polar Adventurer. Decorated Leader
by Captain Louis Rudd'Gripping pulse-racing adventure by a true legend. Louis Rudd's courage and determination is admirable.' Andy McNab‘Resilience and tenacity against the odds. An extraordinary tale of bravery, written with humility by the toughest of the tough.’ Levison Wood'Capt Rudd is an inspiration to us all, I believe his name will go down in polar history.' Sir Ranulph Fiennes OBE_____________________In 2018 Captain Louis Rudd MBE walked into the history books when he finished a solo, unsupported crossing of Antarctica, pulling a 130 kg sledge laden with his supplies for more than 900 miles. Louis’ skills had been honed in the SAS, on operations in Afghanistan and Iraq, but now – in the most hostile environment on earth – they would be tested like never before. Alone on the ice, Louis battled through whiteouts, 50 mph gales and temperatures of -30 degrees Celsius. It would take all his mental strength to survive.In this gripping book Louis reveals how a thirst for adventure saw him join the Royal Marines at sixteen and then pass the SAS selection course at only twenty-two. He describes his first gruelling polar expedition with legendary explorer Lieutenant Colonel Henry Worsley in 2011 and the leadership challenges he faced a few years later when he led a team of Army Reservists across Antarctica. And he takes us with him step by painful step as he pushes himself to the limit, travelling alone in 2018 on his epic and lonely trek across the continent’s treacherous ice fields and mountains. With edge-of-the-seat storytelling, Endurance is an awe-inspiring account of courage and resilience by a remarkable man.
The English: A Field Guide
by Matt RuddA hilarious field guide to the world’s most remarkable and unusual creatures: the English.
Kulinarischer Tourismus und Weintourismus: Culinary and Wine Tourism Conference 2020 (Forschung und Praxis an der FHWien der WKW)
by Jens Rüdiger Daniela Wagner Axel Dreyer Albert Franz StöcklDieser Sammelband enthält die für die 4. Culinary and Wine Tourism Conference akzeptierten Beiträge. Bedingt durch die COVID-19-Pandemie konnte die im März 2020 an der Hochschule Geisenheim geplante Konferenz nicht durchgeführt werden. Stellvertretend soll dieser Konferenzband dennoch einen aktuellen Einblick in Forschungsergebnisse und Konzepte aus den Bereichen Kulinarik und Weintourismus ermöglichen. Die Beiträge sind teils in englischer, teils in deutscher Sprache verfasst und enthalten jeweils zweisprachige Zusammenfassungen. Die Konferenz wurde von der Hochschule Geisenheim in Zusammenarbeit mit der FHWien der WKW, Studienbereich Tourismus & Hospitality Management, der Deutschen Gesellschaft für Tourismuswissenschaft (DGT) und der IMC Fachhochschule Krems, Studiengang International Wine Business geplant, für jede dieser renommierten Institutionen/Organisationen steht einer der Herausgeber.
Pilgrimage to the End of the World: The Road to Santiago de Compostela (Culture Trails: Adventures in Travel)
by Conrad RudolphTraveling two and a half months and one thousand miles along the ancient route through southern France and northern Spain, Conrad Rudolph made the passage to the holy site of Santiago de Compostela, one of the most important modern-day pilgrimage destinations for Westerners. In this chronicle of his travels to this captivating place, Rudolph melds the ancient and the contemporary, the spiritual and the physical, in a book that is at once travel guide, literary work, historical study, and memoir.
Pilgrimage to the End of the World: The Road to Santiago de Compostela (Culture Trails: Adventures in Travel)
by Conrad RudolphTraveling two and a half months and one thousand miles along the ancient route through southern France and northern Spain, Conrad Rudolph made the passage to the holy site of Santiago de Compostela, one of the most important modern-day pilgrimage destinations for Westerners. In this chronicle of his travels to this captivating place, Rudolph melds the ancient and the contemporary, the spiritual and the physical, in a book that is at once travel guide, literary work, historical study, and memoir.
Pilgrimage to the End of the World: The Road to Santiago de Compostela (Culture Trails: Adventures in Travel)
by Conrad RudolphTraveling two and a half months and one thousand miles along the ancient route through southern France and northern Spain, Conrad Rudolph made the passage to the holy site of Santiago de Compostela, one of the most important modern-day pilgrimage destinations for Westerners. In this chronicle of his travels to this captivating place, Rudolph melds the ancient and the contemporary, the spiritual and the physical, in a book that is at once travel guide, literary work, historical study, and memoir.
Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology (Advanced Series in Management #24)
by Huub Ruël Angelique LombartsSustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology will generate international debate in the research and practice of hospitality management. It considers how the sector can and should innovate to respond to challenges such as talent scarcity, the growing ecological footprint, and technological developments. Volume 24 of Advanced Series in Management explores topics at the very heart of hospitality, by looking at meaningful encounters: positive, welcoming, genuinely service-oriented interactions between humans, and the role of technology in creating or improving these encounters. Human talent is essential to excellent service delivery and guest experience provision. It is also essential in the design and monitoring of technology-enabled guest or customer experience. Technology may be the service facilitator or it may be an experience enhancer. In today’s globalizing platform economy, hospitality services are established most dominantly via technology-enabled platforms or networks. At the human interaction level, technology can deliver, support or intensify the hospitality experience. This volume is essential for researchers and students interested in the hospitality sector and the role of technology in creating a sustainable hospitality sector.
The Santiago Pilgrimage: Walking the Immortal Way
by Jean-Christophe Rufin"Whenever I was asked: 'Why did you go to Santiago?', I had a hard time answering. How could I explain to those who had not done it that the way has the effect - if not the virtue - to make you forget all reasons that led you to become involved in it in the first place."Each year, tens of thousands of backpackers (Christian pilgrims and many others) set out from either their front doorstep or from popular starting points across Europe, to Santiago de Compostela. Most travel by foot, others ride a bicycle, and a few of them travel as did some of their medieval counterparts, on horseback or with a donkey. In addition to those who undertake a religious pilgrimage, the majority are hikers who walk the way for non-religious reasons: travel, sport, or simply the challenge of spending weeks walking in a foreign land. Also, many consider the experience as a spiritual adventure, with a view to removing themselves from the bustle of modern life. Jean-Christophe Rufin followed this "Northern Way" to Santiago de Compostela by foot, on over eight hundred kilometers. Much less crowded than the usual pilgrimage route, this one runs along the Basque and Cantabrian coasts in Spain and through the wild mountains of Asturias and Galicia.Translated from the French by Malcolm Imrie and Martina Dervis
The Explorer
by Katherine RundellGo on an adventure with Katherine Rundell ...Winner of the Children's Book PrizeWinner of the Costa Children's Book Award 2017Winner of the London Book Fair Children's Travel Book of the Year'I loved The Explorer' Jacqueline Wilson'Rundell is now unarguably in the FIRST RANK' Philip Pullman'Read everything she writes' Daily MailFrom his seat in the tiny aeroplane, Fred watches as the mysteries of the Amazon jungle pass by below him. He has always dreamed of becoming an explorer, of making history and of reading his name amongst the lists of great discoveries. If only he could land and look about him.As the plane crashes into the canopy, Fred is suddenly left without a choice. He and the three other children may be alive, but the jungle is a vast, untamed place. With no hope of rescue, the chance of getting home feels impossibly small.Except, it seems, someone has been there before them …
Southeast Asia: A Very Short Introduction (Very Short Introductions)
by James R. RushThe eleven countries of Southeast Asia are diverse in every way, from the ethnicities and religions of their residents to their political systems and levels of prosperity. These nations--Myanmar, Thailand, Malaysia, Indonesia, Vietnam, Singapore, the Philippines, Laos, Cambodia, Brunei, and East Timor--are each undeniably unique, yet the vestiges of their shared traditions mean that each country is also characteristically Southeast Asian. In Southeast Asia: A Very Short Introduction, James R. Rush traces the history of the region, beginning with its earliest settled communities (ca. 3000 BCE) through its long classical period of "mandala" kingdoms. Rush then delves into the four centuries of colonial penetration, from the Portuguese invasion of Melaka in 1511 to the Japanese conquest of the colonies in World War II. This is followed by discussion of the subsequent independence movements and the Vietnam War. Rush also traces the history of the region's relations with India and China--he tells the story of the foundation and evolution of the region-defining Association for Southeast Asian Nations (ASEAN), explaining how all these events helped shape the countries of Southeast Asia into the stable nations we know today: democracies, dictatorships, and constitutional monarchies alike. Rush covers the recent ethno-religious violence in Myanmar, military rule and democratization in Indonesia, the environmental consequences of agribusiness and unchecked urbanization, and big-power alignments and tensions involving the United States, China, and Japan. A synthesis of the research and insights of leading scholars, Southeast Asia: A Very Short Introduction provides an easy-to-grasp analysis of contemporary Southeast Asia that accommodates its bewildering ethnic, religious, and political complexities while exposing the underlying patterns that make it a recognizable world region. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.
Southeast Asia: A Very Short Introduction (Very Short Introductions)
by James R. RushThe eleven countries of Southeast Asia are diverse in every way, from the ethnicities and religions of their residents to their political systems and levels of prosperity. These nations--Myanmar, Thailand, Malaysia, Indonesia, Vietnam, Singapore, the Philippines, Laos, Cambodia, Brunei, and East Timor--are each undeniably unique, yet the vestiges of their shared traditions mean that each country is also characteristically Southeast Asian. In Southeast Asia: A Very Short Introduction, James R. Rush traces the history of the region, beginning with its earliest settled communities (ca. 3000 BCE) through its long classical period of "mandala" kingdoms. Rush then delves into the four centuries of colonial penetration, from the Portuguese invasion of Melaka in 1511 to the Japanese conquest of the colonies in World War II. This is followed by discussion of the subsequent independence movements and the Vietnam War. Rush also traces the history of the region's relations with India and China--he tells the story of the foundation and evolution of the region-defining Association for Southeast Asian Nations (ASEAN), explaining how all these events helped shape the countries of Southeast Asia into the stable nations we know today: democracies, dictatorships, and constitutional monarchies alike. Rush covers the recent ethno-religious violence in Myanmar, military rule and democratization in Indonesia, the environmental consequences of agribusiness and unchecked urbanization, and big-power alignments and tensions involving the United States, China, and Japan. A synthesis of the research and insights of leading scholars, Southeast Asia: A Very Short Introduction provides an easy-to-grasp analysis of contemporary Southeast Asia that accommodates its bewildering ethnic, religious, and political complexities while exposing the underlying patterns that make it a recognizable world region. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.
The Jaguar Smile: A Nicaraguan Journey (Picador Bks.)
by Salman RushdieIn this brilliantly focused and haunting portrait of the people, the politics, the land, and the poetry of Nicaragua, Salman Rushdie brings to the forefront the palpable human facts of a country in the midst of revolution.Rushdie went to Nicaragua in 1986. What he discovered was overwhelming: a land of difficult, often beautiful contradictions, of strange heroes and warrior-poets. Rushdie came to know an enormous range of people, from the foreign minister - a priest - to the midwife who kept a pet cow in her living room.His perceptions always heightened by his sensitivity and his unique flair for language, in The Jaguar Smile, Rushdie brings us the true Nicaragua, where nothing is simple, everything is contested, and life-or-death struggles are an everyday occurrence.
Luka and the Fire of Life
by Salman RushdieOn a beautiful starry night in the city of Kahani in the land of Alifbay a terrible thing happened: twelve-year-old Luka's storyteller father, Rashid, fell suddenly and inexplicably into a sleep so deep that nothing and no one could rouse him. To save him from slipping away entirely, Luka must embark on a journey through the Magic World, encountering a slew of phantasmagorical obstacles along the way, to steal the Fire of Life, a seemingly impossible and exceedingly dangerous task. With Haroun and the Sea of Stories Salman Rushdie proved that he is one of the best contemporary writers of fables, and it proved to be one of his most popular books with readers of all ages. While Haroun was written as a gift for his first son, Luka and the Fire of Life, the story of Haroun's younger brother, is a gift for his second son on his twelfth birthday. Lyrical, rich with word-play, and with the narrative tension of the classic quest stories, this is Salman Rushdie at his very best.
A Vagabond for Beauty: A John Murray Journey (Overcoming Books)
by W L RushoINTRODUCED BY PAUL KINGSNORTH, Booker-shortlisted author of The Wake'I thought that there were two rules in life - never count the cost, and never do anything unless you can do it wholeheartedly. Now is the time to live.' Artist and wanderer Everett Ruess left home at the age of sixteen to immerse himself in the harsh desert landscapes of the American Southwest. With only his donkeys for company, driven by an insatiable longing for beauty and experience, he ventured ever further from civilisation and into the wilderness of Navajo country. In 1934, at the age of twenty, he vanished without trace in Utah, a disappearance that remains unsolved to this day. Through letters, diary excerpts and poems - charting not only his rugged adventures and his exquisite nature writing but his progression as a writer, and into adulthood - and with commentary by W. L. Rusho, A Vagabond for Beauty tells his remarkable story.
Strategic Pricing for the Arts
by Michael RushtonWith roughly half of all income for non-profit arts organizations in the United States coming from earned revenue rather than donations and state funding, the issue of pricing is paramount to success in the arts industry, yet pricing is not covered in any existing textbooks. How should prices differ between ordinary and premium seating? How much of a discount in admission should be offered through membership or season subscription? When does it make sense to partner with organizations to offer discounts? Arts managers, whether working in the performing arts, museums or festivals, and whether in the commercial, non-profit, or state sector, need to make informed decisions on the prices they set. This accessible text provides the first concise, practical, non-technical guide for setting prices in the arts industry. Offering a practical introduction to pricing, this book is perfectly suited to students studying arts management /administration as well as new managers working in the creative and cultural industries.
Strategic Pricing for the Arts
by Michael RushtonWith roughly half of all income for non-profit arts organizations in the United States coming from earned revenue rather than donations and state funding, the issue of pricing is paramount to success in the arts industry, yet pricing is not covered in any existing textbooks. How should prices differ between ordinary and premium seating? How much of a discount in admission should be offered through membership or season subscription? When does it make sense to partner with organizations to offer discounts? Arts managers, whether working in the performing arts, museums or festivals, and whether in the commercial, non-profit, or state sector, need to make informed decisions on the prices they set. This accessible text provides the first concise, practical, non-technical guide for setting prices in the arts industry. Offering a practical introduction to pricing, this book is perfectly suited to students studying arts management /administration as well as new managers working in the creative and cultural industries.
The Darksome Bounds of a Failing World: The Sinking Of The Titanic And The End Of The Edwardian Era
by Gareth RussellWhen the Titanic sank, so did the Edwardian age that created it. In this brilliantly original history, Gareth Russell recasts a tragedy we think we know to explore an era of seismic change.
Heirs to Forgotten Kingdoms: Journeys Into the Disappearing Religions of the Middle East
by Gerard RussellDespite its reputation for religious intolerance, the Middle East has long sheltered many distinctive and strange faiths: one regards the Greek prophets as incarnations of God, another reveres Lucifer in the form of a peacock, and yet another believes that their followers are reincarnated beings who have existed in various forms for thousands of years. These religions represent the last vestiges of the magnificent civilizations in ancient history: Persia, Babylon, Egypt in the time of the Pharaohs. Their followers have learned how to survive foreign attacks and the perils of assimilation. But today, with the Middle East in turmoil, they face greater challenges than ever before. In Heirs to Forgotten Kingdoms, former diplomat Gerard Russell ventures to the distant, nearly impassable regions where these mysterious religions still cling to survival. He lives alongside the Mandaeans and Ezidis of Iraq, the Zoroastrians of Iran, the Copts of Egypt, and others. He learns their histories, participates in their rituals, and comes to understand the threats to their communities. Historically a tolerant faith, Islam has, since the early 20th century, witnessed the rise of militant, extremist sects. This development, along with the rippling effects of Western invasion, now pose existential threats to these minority faiths. And as more and more of their youth flee to the West in search of greater freedoms and job prospects, these religions face the dire possibility of extinction. Drawing on his extensive travels and archival research, Russell provides an essential record of the past, present, and perilous future of these remarkable religions.
How to Raise a Viking: The Secrets Of Parenting The World's Happiest Children
by Helen Russell'Helen has a way to take big ideas and convey them with warmth and wisdom' Dr Rangan Chatterjee 'Enlightening and entertaining’ Helen Thorn 'Ditch all the other parenting books' Matt Rudd 'Witty and informative' Meik Wiking
The Year of Living Danishly: Uncovering the Secrets of the World’s Happiest Country
by Helen Russell'A hugely enjoyable romp through the pleasures and pitfalls of setting up home in a foreign land' PD Smith, Guardian When she was suddenly given the opportunity of a new life in rural Jutland, journalist and archetypal Londoner Helen Russell discovered a startling statistic: the happiest place on earth isn’t Disneyland, but Denmark, a land often thought of by foreigners as consisting entirely of long dark winters, cured herring, Lego and pastries. What is the secret to their success? Are happy Danes born, or made? Helen decides there is only one way to find out: she will give herself a year, trying to uncover the formula for Danish happiness. From childcare, education, food and interior design (not to mention 'hygge') to SAD, taxes, sexism and an unfortunate predilection for burning witches, The Year of Living Danishly is a funny, poignant record of a journey that shows us where the Danes get it right, where they get it wrong, and how we might just benefit from living a little more Danishly ourselves.
The Blessings of a Good Thick Skirt: Women Travellers And Their World
by Mary RussellFor the first time in ebook format.