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Tourism Crises and Destination Recovery
by David BeirmanAs global tourism faces its greatest threat since World War II, the author draws on over 40 years of industry and academic experience to explore the core themes that underpin crises, their impact on the tourism industry and recovery. Focussing on this emerging issue in within the travel industry and academic tourism research, this author explores crisis management approaches from scholars, governments and tourism associations around the world. A dedicated chapter also covers the impact of Covid-19 on tourism industries and economies across the world and well as how nations from around the world responded to the global pandemic outbreak. The book is split by theme and features over 20 case studies, including 2020 Australian bush fires, 2019 Sri Lankan terror attack, SARS and Swine Flu, the collapse of Thomas Cook, the global and Greek financial crises and the threat to the Great Barrier Reef. Discussion questions and activities are included at the end of each chapter. Suitable reading for students on tourism and tourism crisis management modules.
Tourism Crises and Destination Recovery
by David BeirmanAs global tourism faces its greatest threat since World War II, the author draws on over 40 years of industry and academic experience to explore the core themes that underpin crises, their impact on the tourism industry and recovery. Focussing on this emerging issue in within the travel industry and academic tourism research, this author explores crisis management approaches from scholars, governments and tourism associations around the world. A dedicated chapter also covers the impact of Covid-19 on tourism industries and economies across the world and well as how nations from around the world responded to the global pandemic outbreak. The book is split by theme and features over 20 case studies, including 2020 Australian bush fires, 2019 Sri Lankan terror attack, SARS and Swine Flu, the collapse of Thomas Cook, the global and Greek financial crises and the threat to the Great Barrier Reef. Discussion questions and activities are included at the end of each chapter. Suitable reading for students on tourism and tourism crisis management modules.
Tourism Crises and Destination Recovery
by David BeirmanAs global tourism faces its greatest threat since World War II, the author draws on over 40 years of industry and academic experience to explore the core themes that underpin crises, their impact on the tourism industry and recovery. Focussing on this emerging issue in within the travel industry and academic tourism research, this author explores crisis management approaches from scholars, governments and tourism associations around the world. A dedicated chapter also covers the impact of Covid-19 on tourism industries and economies across the world and well as how nations from around the world responded to the global pandemic outbreak. The book is split by theme and features over 20 case studies, including 2020 Australian bush fires, 2019 Sri Lankan terror attack, SARS and Swine Flu, the collapse of Thomas Cook, the global and Greek financial crises and the threat to the Great Barrier Reef. Discussion questions and activities are included at the end of each chapter. Suitable reading for students on tourism and tourism crisis management modules.
A true Description of three Voyages by the North-East towards Cathay and China, undertaken by the Dutch in the Years 1594, 1595, and 1596, by Gerrit de Veer: Published at Amsterdam in the Year 1598, and in 1609 translated into English by William Phillip (Hakluyt Society, First Series)
by Charles T. BekeWith an appendix of documents printed by Hakluyt and Purchas. Revised in First Series 54. The plates are taken from the German edition of De Bry, 1599, and are copies of the original Amsterdam edition. This is a new print-on-demand hardback edition of the volume first published in 1853.
A true Description of three Voyages by the North-East towards Cathay and China, undertaken by the Dutch in the Years 1594, 1595, and 1596, by Gerrit de Veer: Published at Amsterdam in the Year 1598, and in 1609 translated into English by William Phillip (Hakluyt Society, First Series)
by Charles T. BekeWith an appendix of documents printed by Hakluyt and Purchas. Revised in First Series 54. The plates are taken from the German edition of De Bry, 1599, and are copies of the original Amsterdam edition. This is a new print-on-demand hardback edition of the volume first published in 1853.
North Alabama Beer: An Intoxicating History (American Palate)
by Sarah Bélanger Kamara Bowling Davis Danner Kline HopsNorth Alabama built its fi rst commercial brewery in Huntsville in 1819, three months before the state joined the Union. Before Prohibition in 1915, the region was peppered with numerous saloons, taverns and dance halls. Locals still found ways to get their booze during Prohibition using Tennessee River steamboats and secret tunnels for smuggling. Alabama re-legalized beer in 1937, but it wasn't until 2004, when the grass-roots organization Free the Hops took on the state's harsh beer laws, that the craft beer scene really began to flourish. Authors Sarah Bélanger and Kamara Bowling Davis trace the history of beer in North Alabama from the early saloon days to the craft beer explosion.
Explorers at Pirate Island (The Explorers' Clubs #5)
by Alex BellIn their fifth thrilling adventure, the explorers journey deep into the Bubble Ocean on their quest to stop the evil Collector, but time is running out . . .The Poison Tentacle Sea was home to the powerful Bone Current. As they had feared, it gave a sudden surge and pulled them in.Half-mermaid Ursula Jellyfin has always longed for adventure, and this time the stakes are higher than ever. The Collector is holding a group of children prisoner on Pirate Island, and it's up to Ursula and her friends Jai, Max and Genie to set them free. Armed with a magical mermaid trident, and with new recruit Zara the pirate fairy on board, their mission is filled with danger. The explorers must face zombie skeletons, make a daring rescue from a whirlpool and travel through a dinosaur graveyard. But even if they do make it to Pirate Island, can they fool the Collector and get in to an impenetrable fort?Fast-paced, magical storytelling in a breathtaking underwater world. Alex Bell's inventiveness and attention to detail is a joy to read.Praise for the series:'A magical adventure of friendship, bravery and derring-do in a richly imagined world.' The Bookseller'A fantastic frosty adventure.' Sunday Express'Wintry, atmospheric, highly imaginative fantasy.' Metro'The most huggable book of the year . . . An (iced) gem.' SFX
Explorers at Stardust City (The Explorers' Clubs #6)
by Alex BellDirectly below was a sight none of them had ever seen before - a kind of spiral, with glowing ruby-red lights that curved outwards like tentacles.In the middle was a dark circle, inky black. It had the look of a really, really deep well.Ursula and her friends are in a race against time. The Collector has taken Stella captive, and is hungrily snatching up all the beautiful places of the world in her snow globe prisons. She needs to be stopped, but first they must find her.To aid them in their quest, the explorers seek help from new allies, including a Pirate Queen, with a ghost ship that can defy time and space, and then take to the skies in a galaxy fairy rocket. But their journey is fraught with danger, as the future of the planet hangs in the balance.Escape into a sensational world filled with space moles, sea goblins and giant sharks, all covered with a sprinkling of moon dust!
The Ocean Squid Explorers' Club (The Polar Bear Explorers' Club #4)
by Alex BellIn this fourth explorers adventure we meet Ursula, a part mermaid girl who is determined to follow in Stella's footsteps and help her to defeat the Collector!Ursula knew the submarine wasn't designed to go this deep, but what choice did they have? No one wanted to get swallowed up by a colossal sneezing jellyfish!In a distant watery corner of the Explorers Kingdom, a submarine engineer, Ursula, is determined to become an explorer. Unfortunately, she hides an extraordinary secret, which makes her the sworn enemy of the Ocean Squid Explorers' Club were they ever to find out . . . But when The Collector threatens the Club, Ursula throws caution to the wind and leads an expedition through treacherous waters, filled with gremlins, aboard the Blowfish submarine - and joined by her friends Max, Genie and Jai - and even her idol Stella!Thrilling, heart-pounding adventure with exquisite detail throughout. Alex Bell's world-building is second to none. Praise for the series:'A magical adventure of friendship, bravery and derring-do in a richly imagined world.' The Bookseller'A fantastic frosty adventure.' Sunday Express'Wintry, atmospheric, highly imaginative fantasy.' Metro'The most huggable book of the year . . . An (iced) gem.' SFX
The Desert and the Sown: Travels in Palestine and Syria
by Gertrude BellBorn to transcend the social constraints of Victorian England, Gertrude Bell left the comforts of her privileged life for the unconventional — but thrilling — world of the Middle East. One of the first women to graduate from Oxford, she traveled to Persia and became passionately drawn to the Arab people, the language, and their architecture. A skilled archeologist, historian, and linguist, Bell traveled the world and wrote compelling, perceptive accounts of her daring journeys. The Desert and the Sown is considered to be one of her masterpieces. A magnificent account of personal discovery and political history, this intriguing narrative traces Bell's 1905 sojourn through Lebanon, Syria, and Palestine. With an eye for vivid detail, "the female Lawrence of Arabia" offers intriguing images from her often dangerous "wild travel" through regions never seen by another foreign woman. One hundred sixty extraordinary photos illustrate camel caravans; ruins of castles and monasteries; local markets and bazaars; Damascus with its gardens, domes, and minarets; and more. But it's Bell's impressions and conversations with contacts and confidantes of varied cultures that will hold you captive. An inspiring portrait of a woman who overcame the barriers of her generation, as well as a piece of history that offers insight into current events in the Middle East, The Desert and the Sown is fascinating reading for travelers, explorers, and citizens of the world. The book also served as the basis for the 2016 Werner Herzog film Queen of the Desert, starring Nicole Kidman, James Franco, and Robert Pattinson. Map included.
Persian Pictures: From the Mountains to the Sea (Anthem Travel Classics Ser.)
by Gertrude Bell'Her remarkable intellectual abilities and masculine demeanour make Persian Pictures, her first publication on an Eastern subject , all the more interesting.' - Geoffrey NashWhen Gertrude Bell's uncle was appointed Minister in Tehran in 1891, she declared that the great ambition of her life was to visit Persia. Several months later, she did. And so began a lifetime of travel and a lifelong enchantment with what she saw as the romance of the East, which evolved into a deep understanding of its cultures and people. This vivid and impressionistic series of sketches, her first foray into writing, is an evocative meditation that moves between Persia's heroic past and its long decline; the public face of Tehran and the otherworldly 'secret, mysterious life of the East', the lives of its women, its lush, enclosed gardens; from the bustling cities to the lonely wastelands of Khorasan.
Virgin on Insanity: Coming of age on the world's toughest mountains
by Steve BellOutwardly, ‘Britain’s most experienced teenage Alpinist’ is a brave young mountaineer. But he’s not experienced at all, at least not in the way he really wants to be. Behind his death-defying climbs there lurks a great deal of fear – fear of the opposite sex, fear of failure, fear of not being ‘man enough’.He seeks manhood in the mountains, yet he believes he will only truly gain it by losing something. Harrowing escapades in Scotland, the Alps and Alaska are interspersed by excruciating sexual encounters and unsettling hitch-hiking rides. When the mountains fail him, he seeks meaning with a religious cult in Colorado. Eventually he succeeds in his quest, only to find that he’s lost more than he bargained for.Virgin on Insanity by Steve Bell is a coming-of-age story of high adventure, youthful insecurity and immature love. The situations might be extreme, but the deeper issues will be familiar to many.
Rebel Land: Among Turkey's Forgotten Peoples
by Christopher De BellaigueWhat is the meaning of love and death in a remote, forgotten, impossibly conflicted part of the world? In Rebel Land the acclaimed author and journalist Christopher de Bellaigue journeys to Turkey's inhospitable eastern provinces to find out. Immersing himself in the achingly beautiful district of Varto, a place left behind in Turkey's march to modernity, medieval in its attachment to race and religious sect, he explores the violent history of conflict between Turks, Kurds and Armenians, and the maelstrom, of emotion and memories, that defines its inhabitants even today. The result is a compellingly personal account of one man's search into the past, as de Bellaigue, mistrusted by all he meets, and particularly by the secret agents of the State, applies his investigative flair and fluent Turkish to unlock jealously-guarded taboos and hold humanity's excesses up to the light of a very modern sensibility.
Tourism in the City: Towards an Integrative Agenda on Urban Tourism
by Nicola Bellini Cecilia PasquinelliThis book critically explores the interconnections between tourism and the contemporary city from a policy-oriented standpoint, combining tourism perspectives with discussion of urban models, issues, and challenges. Research-based analyses addressing managerial issues and evaluating policy implications are described, and a comprehensive set of case studies is presented to demonstrate practices and policies in various urban contexts. A key message is that tourism policies should be conceived as integrated urban policies that promote tourism performance as a means of fostering urban quality and the well-being of local communities, e.g., in terms of quality spaces, employment, accessibility, innovation, and learning opportunities. In addition to highlighting the significance of urban tourism in relation to key urban challenges, the book reflects on the risks and tensions associated with its development, including the rise of anti-tourism movements as a reaction to touristification, cultural commodification, and gentrification. Attention is drawn to asymmetries in the costs and benefits of the city tourism phenomenon, and the supposedly unavoidable trade-off between the interests of residents and tourists is critically questioned.
Local Identities and Transnational Cults within Europe (CABI Religious Tourism and Pilgrimage Series)
by Alfonsina Bellio Riccardo Cruzzolin Paola De Salvo Laurent S. Fournier Professor Fiorella Giacalone Kevin Griffin Etienne Guillaume André Julliard Tony Kiely Inga B. Kuzma Mathilde Lamothe Gaëlla Loiseau Daniele Parbuono Gianfranco SpitilliLocal-level pilgrimages, when based on strong expressions of faith, can have a much wider local, regional and international appeal. It has been estimated that pilgrims and religious tourists number around 330 million per year, meaning development of these faith identities can help drive destination visitation and regional development. This book explores the central role of ordinary people in the popularisation of faith-based practices, thus illustrating religious tourism as an expression of cultural identity. Focusing on the interrelationship of cultural groups and the overall formation of culture and society, this book: - Uses a range of multidisciplinary, sociological and ethnographic studies to illustrate the evolution of pilgrimage sites and saints. - Includes practical case studies and illustrations of religious tourism and pilgrimage development from a variety of international perspectives. - Provides a selection of discussion questions for each chapter, encouraging readers to engage with further study and investigation of these important issues. An invaluable review of cultural identity and faith, this book delivers to scholars, students and local policy makers a collection of current perspectives on the growth, development and evolution of faith practices surrounding contemporary and historical sites and saints.
The Path to Rome
by Hilaire BellocHilaire Belloc's best work — according to the author, as well as most critics — The Path to Rome is less concerned with Rome itself than with a pilgrim's journey to the Eternal City. A spirited Catholic apologist, Belloc traveled on foot from Toul (near Nancy), France, and crossed the Alps and the Apennines in order to, in his words, "see all Europe which the Christian Faith has saved." Afterward, he turned his pen from his usual polemics to literature, and related in finely crafted prose his myriad experiences with the people he met along the way, as well as his reflections on tradition, politics, landscape, and much else. Throughout, the work abounds in Belloc's inimitable wit and good humor, and displays his profound love for the land, his faith, and his fellow man.
Return to the Baltic
by Hilaire BellocHere, Belloc writes of a trip through Sweden and Denmark in 1938, a nostalgic trip taken forty-three years after his first Scandanvian trip in 1895.This volume includes Belloc's history and topography of the area.
Moon Israel & the West Bank: With Petra (Travel Guide)
by Genevieve BelmakerAncient stories meet modern cities in this deeply significant region where the past is always present. Take the trip of a lifetime with Moon Israel & the West Bank. Inside you'll find:Flexible itineraries including a week in Jerusalem, 3 days in Tel Aviv, and a month exploring the region plus excursions to the West Bank, the Dead Sea, and PetraStrategic advice for foodies, pilgrims, beachgoers, archaeology buffs, and moreThe top sights and unique experiences: Visit the Church of the Holy Sepulchre or pay respects at the Western Wall, and stop at holy sites throughout Northern Israel and the West Bank. Feast on falafel, hummus, and shaksuka and haggle for antiques at a market in Jerusalem. Bike through Tel Aviv's charming Neve Tzedek neighborhood or relax at one of its beaches. Float in the Dead Sea, watch the sun set over the massive Negev craters, or stay overnight in a Bedouin tent encampmentLocal insight: Jerusalem journalist Genevieve Belmaker shares the history and culture of her beloved home Full-color, vibrant photos throughoutDetailed maps for exploring on your own, and useful tips on border crossings and checkpointsThorough background information on the landscape, history, government, and cultureHandy tools including Hebrew and Arabic phrasebooks, health and safety tips, customs and conduct, and information for LGBTQ, female, and senior travelers, families with children, and travelers with disabilitiesFocused coverage of Jerusalem, Tel Aviv, Haifa, the North Coast, the Galilee and the Golan Heights, the West Bank, Eilat and the Negev, and Petra, JordanExperience the best of Israel and the West Bank with Moon's practical advice and insider tips.
Moon Israel & the West Bank: With Petra (Travel Guide)
by Genevieve BelmakerAncient stories meet modern cities in this deeply significant region where the past is always present. Take the trip of a lifetime with Moon Israel & the West Bank. Inside you'll find:Flexible itineraries including a week in Jerusalem, 3 days in Tel Aviv, and a month exploring the region plus excursions to the West Bank, the Dead Sea, and PetraStrategic advice for foodies, pilgrims, beachgoers, archaeology buffs, and moreThe top sights and unique experiences: Visit the Church of the Holy Sepulchre or pay respects at the Western Wall, and stop at holy sites throughout Northern Israel and the West Bank. Feast on falafel, hummus, and shaksuka and haggle for antiques at a market in Jerusalem. Bike through Tel Aviv's charming Neve Tzedek neighborhood or relax at one of its beaches. Float in the Dead Sea, watch the sun set over the massive Negev craters, or stay overnight in a Bedouin tent encampmentLocal insight: Jerusalem journalist Genevieve Belmaker shares the history and culture of her beloved home Full-color, vibrant photos throughoutDetailed maps for exploring on your own, and useful tips on border crossings and checkpointsThorough background information on the landscape, history, government, and cultureHandy tools including Hebrew and Arabic phrasebooks, health and safety tips, customs and conduct, and information for LGBTQ, female, and senior travelers, families with children, and travelers with disabilitiesFocused coverage of Jerusalem, Tel Aviv, Haifa, the North Coast, the Galilee and the Golan Heights, the West Bank, Eilat and the Negev, and Petra, JordanExperience the best of Israel and the West Bank with Moon's practical advice and insider tips.
Moon Israel & the West Bank: Planning Essentials, Sacred Sites, Unforgettable Experiences (Travel Guide)
by Genevieve BelmakerAncient stories meet modern cities in this deeply significant region where the past is always present. Take the trip of a lifetime with Moon Israel & the West Bank. Inside you'll find:Flexible, strategic itineraries including a week in Jerusalem, three days in Tel Aviv, and a month exploring the region plus excursions to the West Bank, the Dead Sea, and Petra The top sights and unique experiences: Visit the Church of the Holy Sepulchre or pay respects at the Western Wall, and stop at holy sites throughout Northern Israel and the West Bank. Feast on falafel, hummus, and shaksuka and haggle for antiques at a market in Jerusalem. Bike through Tel Aviv's charming Neve Tzedek neighborhood or relax at one of its beaches. Float in the Dead Sea, watch the sun set over the massive Negev craters, or stay overnight in a Bedouin tent encampment Local insight: Journalist and longtime Jerusalem resident Genevieve Belmaker shares the history and culture of her beloved former home Full-color, vibrant photos throughoutDetailed maps for exploring on your own, and useful tips on border crossings and checkpoints Thorough background information on the landscape, history, government, and culture Handy tools and planning essentials including Hebrew and Arabic phrasebooks, health and safety tips, customs and conduct, and information for LGBTQ, female, and senior travelers, families with children, travelers of color, and travelers with disabilities Focused coverage of Jerusalem, Tel Aviv, Haifa, the North Coast, the Galilee and the Golan Heights, the West Bank, Eilat and the Negev, and Petra, Jordan Experience the best of Israel and the West Bank with Moon's practical advice and insider tips. Exploring further? Check out Moon Egypt.About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell—and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.
Moon Jerusalem (Travel Guide)
by Genevieve BelmakerMoon Travel Guides: Your World, Your WayIn the timeless city of Jerusalem, the past feels ever-present. Thousands of years of epic history are visible on every stone of this thriving capital. Immerse yourself in the mesmerizing mix of ancient and modern with Moon Jerusalem.What you'll find in Moon Jerusalem:Strategic itineraries from three days to a week in Jerusalem, featuring pilgrimage destinations and historical sites for three of the worlds major religions Full-color guidebook with vibrant, helpful photos, all in an easy-to-navigate formatDetailed directions and maps for exploring on your own, as well as tips for choosing the best tours (the Saturday tours are free!)Activities and ideas for every traveler: Wind through the tightly packed shops of the Old City, and try your hand at the time-honored custom of haggling. Explore archaeological and cultural sites like the Western Wall, the Dome of the Rock, the Al-Aqsa Mosque, and the Church of the Nativity. Walk where many believe Jesus Christ was resurrected in the Church of the Holy Sepulchre, and look out over old and new Jerusalem from a rooftop café with a plate of shakshuka. Gain insight into the history of the Holocaust at Yad Vashem, and meditate on the sweeping views of the Jerusalem forest. Taste your way through Jerusalem's famous market the Shuk, or stay after the sun goes down to watch it turn into a lively street partyCurated advice from journalist and local expert Genevieve Belmaker, who shares what shes learned from her years living in this ancient and beautiful cityBackground info on the landscape, culture, and political historyEssential insight for travelers on safety, LGBTQ travel, local customs and etiquette, visas, and transportation in and around the cityAdditional resources like Hebrew and Arabic phrasebooks and suggested reading, packaged in a book slim enough to fit in your coat pocketWith Moon Jerusalem's practical tips, myriad activities, and an insiders view on the best things to do and see, you can plan your trip your way.Expanding your trip? Try Moon Israel & The West Bank. Hoping to country-hop? Check out Moon Istanbul & the Turkish Coast.
Coffee Traveller
by Fahad Ben GA collection of musings about travel, life, love, family, relationships, the future and growing up in Saudi Arabia, by the author and poet Fahad Ben G.
Difficult Heritage and Immersive Experiences
by Agiatis Benardou Anna Maria DroumpoukiDifficult Heritage and Immersive Experiences examines the benefits involved in designing and employing immersive technologies to reconstruct difficult pasts at heritage sites around the world. Presenting interdisciplinary case studies of heritage sites and museums from across a range of different contexts, the volume analyzes the ways in which various types of immersive technologies can help visitors to contextualize and negotiate difficult or sensitive heritage and traumatic pasts. Demonstrating that some of the most creative applications of immersive experiences appear in and at museums and heritage sites, the book showcases how immersive technologies offer the possibility of confronting and disputing presumptions and prejudices, triggering responses, delivering new knowledge, initiating dialogue and challenging preexistingnotions of collective identity. The book provides a conceptual, as well as a hands-on, approach to understanding the use of immersive technologies at sensitive sites around the globe. Difficult Heritage and Immersive Experiences is essential reading for researchers and students who are interested in, or engaged in the study of, cultural heritage, memory, history, politics, dark tourism, design and digital media or immersive technologies. The book will also be of interest to museum and heritage practitioners.
Visitor Experience Design
by Pierre Benckendorff Ana Claudia Campos I-Ling Chen Peiyi Ding Rouven Doran Afiya Holder Shan Jiang Svein Larsen Dung Le Kuan-Huei Lee Shanshi Li Xiang Li Wei Liu Dr Júlio Mendes Brent Moyle Liubov Skavronskaya Beverley Sparks Patricia Valle Gabby Walters Ying Wang Katharina Wolff Laurie Wu Lihua GaoMost discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of the antecedents of a memorable experience, including: · The psychological process of the formation or creation of a visitor's experiences · Psychological aspects of tourism experiences such as attention, emotion, memory and mindfulness · Pre-stage experience: customer inputs such as knowledge, myths, values and memories from previous travel · On-site experience: co-creation processes · Post-stage experience: immediate and long term outcomes including happiness and well-being · Experience design cases Tourism, hospitality and event managers seek to provide WOW experiences to their visitors through better design and management.This book encourages the discussion of different facets of experience design such as emotions, attentions, sensations, learning, the process of co-creation and experiential stimuli design. It will be of interest to tourism researchers and postgraduate students studying tourism management, marketing and product design.
Tourism Information Technology: Proceedings Of The International Conference In Dublin, Ireland, January 21-24 2014 (CABI Tourism Texts)
by Pierre Benckendorff Zheng Xiang Pauline SheldonThe third edition of Tourism Information Technology provides a contemporary update on the complexities of using information technology in the tourism industry. It examines IT applications in all sectors including airlines, travel intermediaries, accommodation, food service, destinations, attractions, events and entertainment. Fully updated throughout and organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision-making before their trip, during their travels and at the destination. The book: - Provides comprehensive and up to date coverage of all key topics in tourism information technologies. - Covers new areas, such as augmented and virtual reality, robotics, smart destinations, disruptive innovation and the collaborative economy, crowd-sourcing for sustainability, online reputation management and big data. - Incorporates a wealth of pedagogic features to aid student learning, including key models and concepts, research and industry insights, case studies, key terms, discussion questions, and links to useful websites. Accompanied by online resources, this book provides a comprehensive and learning-focused text for students of tourism and related subjects.