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A Leader's Destiny: Why Psychology, Personality, and Character Make All the Difference
by Elias AboujaoudeA psychiatrist puts leadership &“on the couch,&” with a provocative exploration of its crucial, often ignored, psychological and personal character foundations. Elias Aboujaoude&’s distinctive exploration of leadership explains how our cultlike obsession with leadership gives narcissists and sociopaths an edge and results in leadership failure everywhere we look—and how resisting the imperative to rise at all costs leaves many with an inferiority complex. His takedown of the leadership industrial complex pokes a very sharp elbow into an industry seemingly united in a modern form of alchemy to create leadership gold—a waste of time and money, Aboujaoude vividly illustrates, since leaders emerge from a unique combination of personal, psychological, and situational factors that cannot be easily controlled or manipulated, no matter how gifted the executive coach. This bracing take on a classic subject provides new insight into the way psychology aligns with the requirements of effective and happy leadership. The result is to empower us to understand ourselves and step up if we have what it takes to lead—or find equally rewarding, often superior, ways to achieve fulfillment if we don&’t.
The Last Plantation: Racism and Resistance in the Halls of Congress
by James R. JonesA revealing look at the covert and institutionalized racism lurking in the congressional workplaceRacism continues to infuse Congress&’s daily practice of lawmaking and shape who obtains congressional employment. In this timely and provocative book, James Jones reveals how and why many who work in Congress call it the &“Last Plantation.&” He shows that even as the civil rights movement gained momentum in the 1960s and antidiscrimination laws were implemented across the nation, Congress remained exempt from federal workplace protections for decades. These exemptions institutionalized inequality in the congressional workplace well into the twenty-first century.Combining groundbreaking research and compelling firsthand accounts from scores of congressional staffers, Jones uncovers the hidden dynamics of power, privilege, and resistance in Congress. He reveals how failures of racial representation among congressional staffers reverberate throughout the American political system and demonstrates how the absence of diverse perspectives hampers the creation of just legislation. Centering the experiences of Black workers within this complex landscape, he provides valuable insights into the problems they face, the barriers that hinder their progress, and the ways they contest entrenched inequality.A must-read for anyone concerned about social justice and the future of our democracy, The Last Plantation exposes the mechanisms that perpetuate racial inequality in the halls of Congress and challenges us to confront and transform this unequal workplace that shapes our politics and society.
The Last Plantation: Racism and Resistance in the Halls of Congress
by James R. JonesA revealing look at the covert and institutionalized racism lurking in the congressional workplaceRacism continues to infuse Congress&’s daily practice of lawmaking and shape who obtains congressional employment. In this timely and provocative book, James Jones reveals how and why many who work in Congress call it the &“Last Plantation.&” He shows that even as the civil rights movement gained momentum in the 1960s and antidiscrimination laws were implemented across the nation, Congress remained exempt from federal workplace protections for decades. These exemptions institutionalized inequality in the congressional workplace well into the twenty-first century.Combining groundbreaking research and compelling firsthand accounts from scores of congressional staffers, Jones uncovers the hidden dynamics of power, privilege, and resistance in Congress. He reveals how failures of racial representation among congressional staffers reverberate throughout the American political system and demonstrates how the absence of diverse perspectives hampers the creation of just legislation. Centering the experiences of Black workers within this complex landscape, he provides valuable insights into the problems they face, the barriers that hinder their progress, and the ways they contest entrenched inequality.A must-read for anyone concerned about social justice and the future of our democracy, The Last Plantation exposes the mechanisms that perpetuate racial inequality in the halls of Congress and challenges us to confront and transform this unequal workplace that shapes our politics and society.
Team: Getting Things Done with Others
by David Allen Edward LamontA groundbreaking book about how to harness the power of collaboration and work most effectively in groups - coauthored by Getting Things Done's David AllenWhen Getting Things Done was published in 2001, it was a game-changer. By revealing the principles of healthy high performance at an individual level, it transformed the experience of work and leisure for millions. Twenty years later, it has become clear that the best way to build on that success is at the team level, and one of the most frequently asked questions by dedicated GTD users is how to get an entire team onboard.By building on the effectiveness of what GTD does for individuals, Team will offer a better way of working in an organisation, while simultaneously nourishing a culture that allows individuals' skills to flourish. Using case studies from some of the world's most successful companies, Team shows how the principles of team productivity improve communication, enable effective execution and reduce stress on team members. These principles are increasingly important in the post-pandemic workplace, where the very nature of how people work together has changed so dramatically.Team is the most significant addition to the GTD canon since the original, and in offering a roadmap for building a culture of sustainable high performance, will be welcomed by readers working in any sized group or organisation.
The Capitalist Economy and its Prosthetics: Necessity, Evolution and Dilemmas of a Brotherhood (Edition transcript #13)
by Gerhard H. WächterNotwithstanding its ruthless dynamics, the capitalist economy has the flaw of deficient employment-generating spending. This leads to unemployment of non-owners, individual suffering, social unrest and it undermines military strength. To deal with these issues, states use prosthetic policies, artificial transfers to the productive economy and to non-owners. But the funding of such prosthetic policies - through violent wealth appropriation abroad, protectionism, war, domestic expropriation and taxation, debt and money creation - is caught in dilemmas, while politicians are caught between non-solutions. According to Gerhard H. Wächter, the history of capitalist society is largely the history of this dilemmatic brotherhood.
Theorie beruflicher Didaktik: Philosophische Reflexionen und pädagogische Perspektiven (Pädagogik)
by Ruben Tecklenburg-RapskeWie kann das Fundament einer Theorie beruflicher Didaktik aussehen, die den Anspruch der Prozessorientierung in aller Tiefe und Breite aufnimmt? Ruben Tecklenburg-Rapske verknüpft zentrale Ansätze der Philosophie, Bildungstheorie und Didaktik. Er entwickelt so miteinander verzahnte, modellhafte Vorschläge, die bestehende theoretische Grundlagen ergänzen oder ersetzen. Die pädagogisch didaktische Theorie wird dadurch als eigenständig erfahrungsbezogener Zusammenhang von Begriffen, Urteilen und Schlüssen fassbar, in dem komplexe Themen und Fragen der Berufspädagogik neu diskutierbar sind.
Stiftungen der Gesellschaft: Zur organisierten Philanthropie der Gegenwart (Global Studies & Theory of Society #7)
by Pascal Goeke Evelyn Moser Ramin Bahrami Julia Burgold Marc Mölders Galina SelivanovaGemeinnützige Stiftungen operieren im 21. Jahrhundert gesellschaftsweit und begegnen ihren Umwelten mit sehr ambitionierten Wirkungsansprüchen. Auf den Wegen zu ihren Zielen sind sie an ihre Eigenschaften als Organisation gebunden und mit der Komplexität einer funktional differenzierten Weltgesellschaft konfrontiert. Zur wissenschaftlichen Analyse dieser Einrichtungen eignen sich daher besonders organisations- und gesellschaftstheoretische Ansätze. Die Autor*innen nehmen diesen doppelten Zugriff auf und leisten eine systematisch-soziologische Einordnung von Stiftungen und ihren Strukturen - Einsichten, die auch für Praktiker*innen aus dem Stiftungswesen höchst relevant sind.
Interventionswissenschaft: Theorie und Praxis einer besonderen Wissenschaftsform (Science Studies)
by Roland J. SchusterInterventionswissenschaft hat das Potential, nachhaltige Veränderungen zu ermöglichen. Roland J. Schuster gibt einen umfassenden Einblick in Theorie, Praxis und Entstehungsgeschichte dieser besonderen Form der Wissenschaft. Aus trans- und interdisziplinärer Sicht widmet der Band sich der Bedeutung von Wissen und Bewusstsein in Bezug auf die menschliche Wahrnehmung und Kommunikation. Sieben Forschungsbeispiele zeigen auf, wie Veranstaltungsdesign, didaktische Interventionen oder Gruppenreflexionen neue Wege öffnen können - für ein Mehr an Kreativität in Praxis, Forschung und Lehre.
Gemeinschaftlicher Wohnungsbau: Ein System der Stadtentwicklung und Wohnungsversorgung in München und Frankfurt (Interdisziplinäre Wohnungsforschung #7)
by Carsten PraumWelche Bedeutung kommt dem gemeinschaftlichen Wohnungsbau in der Stadtentwicklung und Wohnungsversorgung im transformierten Wohlfahrtsstaat zu? Am Beispiel von München und Frankfurt a.M. zeigt Carsten Praum auf, inwiefern sich in der Phase der Nach-Wohnungsgemeinnützigkeit in den wachsenden Städten Deutschlands ein System herausbildete, das sich im Zusammenspiel von gemeinschaftlichen Wohnprojekten, intermediären Organisationen sowie Stadtpolitik und -verwaltung konstituiert. Seine Analyse verdeutlicht: Das System des gemeinschaftlichen Wohnungsbaus nimmt spezifische Formen und Funktionen an, die auf die gesellschaftlichen und politischen Rahmenbedingungen des »Community-Kapitalismus« (nach van Dyk/Haubner) zurückzuführen sind.
Migrants with a Precarious Status: Evolving Approaches of European Cities (IMISCOE Research Series)
by Sarah Spencer Ilker Ataç Zach Bastick Adrienne Homberger Simon Güntner Maren Kirchhoff Marie Mallet-GarciaThis open access book is an exploration of city responses to migrants with a precarious status in Europe. It provides new evidence and analysis from research on three cities in Austria, Germany and the UK: Vienna, Frankfurt and Cardiff. The book explores strategies and services of municipal authorities towards precarious migrants and their cooperation with non-governmental organisations (NGOs) in service provision. It focuses on healthcare, education, housing and access to advice; and particular attention is given to the situation of women.The book develops the concept of precarity in relation to migration status, and of horizontal governance arrangements within municipal authorities. It explores the tension between exclusion and inclusion of migrants who have limited rights of access to welfare services, and contributes evidence on the factors shaping municipal policy making, as well as on the framing of rationales for providing access to essential services.
Proceedings of the 1st International Conference Medical and Health Science Halu Oleo: Developing Interpersonal Cooperation (IPC) in the Field of Health Science with Publication Outcomes (Advances in Health Sciences Research #76)
This is an open access book.The 1st IMHO focuses on the current global health issues, namely health fields as a whole are needed in the fields of medicine, nursing, pharmacy, public health, psychology, health education, health promotion, and other health fields.The objectives of implementing 1st IMHO are to:Documenting the latest research results and practical experiences from researchers, activity implementers, and collaborations in the health sector with health partnersFormulate policies, strategies, and programs for the development of interprofessional collaboration (IPC) in the health sector with publication outcomes in Indonesia
Breakthrough Agile: The Five Key Business Processes for Cultural Transformation
by Christian CaterAgile is being adopted within every type of organization across the world. It is no longer used specifically for software development. This book shows how anyone can adopt the systems of an agile organization within their organization. The book contains a blueprint on how to start a transformation initiative.Starting with a high-level overview of what companies are seeking to achieve with a transformation platform, the book describes the common approaches used in today’s business world. The book’s discussion includes how common themes between the different types of transformation platforms are more a direct result of five cultural business processes.Currently, there are three main transformation platforms practiced within the business world: Lean Six-Sigma, Lean, and Agile. After a brief comparison showing the similarities and differences of these platforms, the book presents a blueprint for a successful Agile Transformation within any type of organization by focusing on five common cultural processes.The five cultural business processes discussed are decision making, conflict resolution, rewards and recognition, project management, and strategic deployment. In this book, each detailed discussion of the cultural business process includes real-life examples showing the agile systems and how they are applied, sustained, and the value they drive.The tour de force for the book is a theory that for any transformation to succeed, organizations need to change their values and principles in these business cultural processes to align with the value and principles of the transformation platform. Regardless of the platform, successful transformations only give the company the value they are seeking when the values and principles of the organization change. This usually means leaders need to change how they lead throughout the organization from the most senior level to front-line leaders.Essentially, these five cultural processes influence peoples’ behaviors more than the application of any transformation system or tactics within the transformation platforms.
Breakthrough Agile: The Five Key Business Processes for Cultural Transformation
by Christian CaterAgile is being adopted within every type of organization across the world. It is no longer used specifically for software development. This book shows how anyone can adopt the systems of an agile organization within their organization. The book contains a blueprint on how to start a transformation initiative.Starting with a high-level overview of what companies are seeking to achieve with a transformation platform, the book describes the common approaches used in today’s business world. The book’s discussion includes how common themes between the different types of transformation platforms are more a direct result of five cultural business processes.Currently, there are three main transformation platforms practiced within the business world: Lean Six-Sigma, Lean, and Agile. After a brief comparison showing the similarities and differences of these platforms, the book presents a blueprint for a successful Agile Transformation within any type of organization by focusing on five common cultural processes.The five cultural business processes discussed are decision making, conflict resolution, rewards and recognition, project management, and strategic deployment. In this book, each detailed discussion of the cultural business process includes real-life examples showing the agile systems and how they are applied, sustained, and the value they drive.The tour de force for the book is a theory that for any transformation to succeed, organizations need to change their values and principles in these business cultural processes to align with the value and principles of the transformation platform. Regardless of the platform, successful transformations only give the company the value they are seeking when the values and principles of the organization change. This usually means leaders need to change how they lead throughout the organization from the most senior level to front-line leaders.Essentially, these five cultural processes influence peoples’ behaviors more than the application of any transformation system or tactics within the transformation platforms.
In and Out: Rights of Migrants in the European Space (UNIPA Springer Series)
by Francesco Lo Piccolo Annalisa Mangiaracina Giuseppe Paternostro Vincenzo TodaroThis book examines contemporary migratory movements, starting from the European zone, but with an extension to other territorial contexts as well, with research orientation that focuses on the account of the migratory experiences collected in the research activity of the different authors, according to a multidisciplinary dimension. Starting from these key topics, the authors articulated and further developed its reflections through its own experiences at the national and international level, taking root within the current scientific debate on migration. The interdisciplinary approach and the different and innovative ways of analysing in depth the thematic contents of the migration phenomenon have made it possible to identify some key research questions. The relative answers find space in the articulated and complex system of contributions that is developed within this book and in particular in the three thematic parts into which it is divided. The first one deals with the theme of migration confronted with issues related to the 'right to the city' and the 'right to housing'; the second one deals with issues related to human rights; finally, the third one focuses on the different narratives of migrants' life experiences and aspects related to the linguistic representation of the urban space.
Value Co-Creation Processes in Circular Firms: Beyond Organizational Boundaries
by Beatrice ReThis book investigates value co-creation processes within the context of circular entrepreneurship. By rooting the book in value co-creation theory, the author addresses the following research questions: How do value co-creation processes impact organizations? And how could circular firms gain legitimacy through value co-creation processes? Through an empirical study based on interviews with circular entrepreneurs and focus groups involving both entrepreneurs and a sample of co-creating customers, the author offers an empirical framework of value co-creation processes and resulting organizational changes. The book is informative for both academics and practitioners. From a theoretical point of view, it contributes to value co-creation theory, the growing circular entrepreneurship literature, and organizational studies. From a managerial perspective, it informs aspiring circular entrepreneurs and managers about the potential of value co-creation processes in supporting their firms in gaining legitimacy and becoming learning organizations.
Poor: Grit, courage, and the life-changing value of self-belief
by Katriona O'SullivanThe No. 1 BestsellerBiography of the Year, Irish Book Awards 2023The Last Word Listeners' Choice Award, Irish Book Awards 2023'One of the best [books] I have read about the complexities of poverty . . . one of the most remarkable people you will ever meet' GuardianLike young girls everywhere Katriona O’Sullivan grew up bright, enthusiastic, curious. But she was also surrounded by abject poverty and chaos, and after she became pregnant and homeless at 15, what followed was five years of barely surviving. Yet today Katriona is an award-winning academic whose work explores barriers to education for girls like her.What set Katriona on this unexpected path were the mentors and supporters who truly saw her. The teachers who showed her how to wash in the school toilets or turned up at her door to convince her to sit at least one GCSE. The community worker who encouraged her to apply for training schemes. The friend who introduced Katriona to Trinity College’s access program while she was a cleaner. Simple acts that would help her turn her life around.Told with warmth, clarity and compassion – compassion for her parents, for her younger self, for others – Poor is both an astonishing personal testimony and an impassioned plea for the future of our children.‘Powerful – Katriona is a legend’ Barry Keoghan‘Raw, passionate and resolutely honest – I’ll never forget it’ Annie Mac'Full of insight . . . so important' Fi Glover, Times Radio 'I read poor in one sitting I found it so compelling . . . moving, uplifting, brave, heroic' Nuala McGovern, Woman's Hour, BBC Radio Four'Moving, funny, brave and original - just like the author . . . absolutely incredible' Roísín Ingle, Irish Times Women's Podcast‘One of the books of the year’ Patrick Kielty, Late Late Show, RTÉ One'One of the most important books I have ever read … a beautiful telling of determination despite the odds' Lynn Ruane, Irish Times 'Fearless, funny and searingly honest' Adil Ray OBE'Raw and remarkable' Irish Independent 'A book of empowerment and hope' Patricia Scanlan‘Remarkable . . . a vivid retelling of Katriona flourishing, despite her beginnings’ BBC News West MidlandsNumber 1 bestseller, Irish Times, March 2024
Feel-Good Productivity: How to Do More of What Matters to You
by Ali AbdaalThe Instant Sunday Times Bestseller'The master of productivity.' Steven Bartlett, creator of Diary of a CEO'The book we've all been waiting for.' Dr Julie Smith, author of Why Has Nobody Told Me This Before?'Will guide you to accomplish more than you ever dreamed of.' Jay Shetty, author of Think Like a Monk and 8 Rules of LoveThe secret to productivity isn't discipline. It's joy.We think that productivity is all about hard work. That the road to success is lined with endless frustration and toil. But what if there's another way?Dr Ali Abdaal - the world's most-followed productivity expert - has uncovered an easier, happier path to success. Drawing on decades of psychological research, he has found that the secret to productivity and success isn't grind - it's feeling good. If you can make your work feel good, then productivity takes care of itself.In this revolutionary book, Ali reveals how the science of feel-good productivity can transform your life. He introduces the three hidden 'energisers' that underpin enjoyable productivity, the three 'blockers' we must overcome to beat procrastination, and the three 'sustainers' that prevent burnout and help us achieve lasting fulfilment. He recounts the inspiring stories of founders, Olympians, and Nobel-winning scientists who embody the principles of Feel-Good Productivity. And he introduces the simple, actionable changes that you can use to achieve more and live better, starting today.Armed with Ali's insights, you won't just accomplish more. You'll feel happier and more fulfilled along the way.'A much-needed antidote to hustle culture' Mark Manson, author of The Subtle Art of Not Giving a F*ck'An eye-opening and important new book' Cal Newport, author of Deep Work and Digital Minimalism
Human Barrier Design and Lifecycle: A Cognitive Ergonomics Approach and Path Forward
by Tom ShephardA common source of failure in a human‑dependent barrier or safety critical task is a designed‑in mismatch error. The mismatch is a cognitive demand that exceeds the human capability to reliably and promptly respond to that demand given the plausible situations at that moment. Demand situations often include incomplete information, increased time pressures, and challenging environments. This book presents innovative solutions to reveal, prevent, and mitigate these and many other cognitive‑type errors in barriers and safety critical tasks. The comprehensive model and methodologies also provide insight into where and to what extent these barriers and task types may be significantly underspecified and the potential consequences.This title presents a new and comprehensive prototype design and lifecycle model specific to human‑dependent barriers and safety critical tasks. Designed to supplement current practice, the model is fully underpinned by cognitive ergonomics and cognitive science. The book also presents a compelling case for why a new global consensus standard specific to human‑dependent barriers is needed. Taking a novel approach, it presents its suggested basis, framing, and content. Both solutions seek to redress deficiencies in global regulations, standards, and practice. The model is guided by industry recommendations and best practice guidance and solutions from globally recognized experts. Its processes are fully explained and supported by examples, analysis, and well‑researched background materials. Real‑life case studies from offshore oil and gas, chemical manufacturing, transmission pipelines, and product storage provide further insight into how overt and latent design errors contributed to barrier degradation and failure and the consequence of those errors.An essential and fascinating read for professionals, Human Barrier Design and Lifecycle: A Cognitive Ergonomics Approach and Path Forward will appeal to those in the fields of human factors, process and technical safety, functional safety, display and safety system design, risk management, facility engineering, and facility operations and maintenance.Chapters 1 and 8 of this book are freely available as downloadable Open Access PDFs at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BYNC-ND) 4.0 International license.
The Practical Accomplishment of Everyday Activities Without Sight (ISSN)
by Brian L. DueThis book is about the everyday life of people with visual impairment or blindness. Using video ethnographic methods and ethnomethodological conversation analysis, it unpacks the practical accomplishments of everyday activities such as navigating in public space, identifying objects and obstacles, being included in workplace activities, interacting with guide dogs, or interacting in museums or classes in school.Navigation, social inclusion, and the world of touch constitute key phenomena that are affected by visual impairment and which we study in this book. Whereas sighted people use their sight for navigating, for figuring out the location of co-participants and the embodied cues they produce, and for achieving understanding of objects in the world, visually impaired people on the contrary cannot rely on vision for navigating, for interpreting embodied cues, or for identifying or recognizing objects. Other sensory resources and other practices are employed to accomplish these basic human actions. The chapters in this book present examples and findings relevant to these issues and draw out the general theoretical implications of these findings. Whereas existing research often studies visual impairment from a medical, cognitive, and psychological perspective, this book provides insights into how visually impaired people accomplish ordinary activities in orderly, organized ways by a detailed study of their actions. While most books describe cognitive and biological issues, many of them using experimental methods, this book provides empirical findings about the actual daily lives as it naturally unfolds based on video recordings. The book contributes insights into the practices of living with visual impairment as well as perspectives for rethinking some of the most basic aspects of human sociality, including perception, interaction, multisensoriality and ocularcentrism (the view that the world is de facto designed by and for sighted persons). As such, the book provides novel findings in the field of ethnomethodological conversation analysis.Renewing the social model of disability, this book will appeal to scholars of sociology with interests in ethnomethodology and conversation analysis, the emergence of practical skills, and understandings of disability in terms of relations between the individual and the social environment.Chapter 1 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.
Computer-Supported Collaboration: Theory and Practice (IEEE Press Series on Human-Machine Systems)
by Weidong Huang Mark Billinghurst Leila Alem Chun Xiao Troels RasmussenDiscover the latest developments in AR, VR, mobile, and wearable technologies for the remote guidance of physical tasks In Computer-Supported Collaboration: Theory and Practice, an expert team of researchers delivers the latest instruction in using augmented reality (AR), virtual reality (VR), and mobile or wearable technology to support remote guidance on physical tasks. The authors offer an overview of the field before moving on to discuss state-of-the-art research developments in everything from shared visual spaces to the use of hand gestures and gaze information for better collaboration. The book also describes the hardware devices, software tools, and libraries that can be used to help build remote guidance systems, as well as the industrial systems and applications that have been used in real world settings. Finally, Computer-Supported Collaboration includes a discussion of the current challenges faced by practitioners in the field and likely future directions for new research and development. Readers will also discover: A thorough introduction and review of the art of remote guidance research and engineering Comprehensive explorations of the shared visual space used to support common grounding and the remote guidance of physical tasks, as well as mobility support for local workers Practical discussions of mobility support of workers and helpers in remote guidance, including systems that support hands-free interaction In-depth explorations of communication cues in remote guidance, including systems that support gesturing and sketching on a touch-based display Perfect for researchers and professionals working in human-computer interaction or computer-supported collaborative work, Computer-Supported Collaboration: Theory and Practice is also an ideal resource for educators and graduate students teaching or studying in these fields.
Navigating the Digital Landscape: Understanding Customer Behaviour in the Online World
by NRIPENDRA SINGH, POOJA KANSRA AND S. L. GUPTARapid digitalisation and social media use has led to the evolution of customer behaviour and for any business it has become imperative to understand customer behaviour in the digital world – the chapter authors in Navigating the Digital Landscape explore a wide range of topics to help the reader harness the positive aspects of digital commerce and mitigate risks. The chapters look at artificial Intelligence and augmented reality, trend setting and the impact of social media, the effect of the COVID-19 pandemic on various sectors, and much more. Readers will learn service quality, peer pressure, online reviewers’ effect in the digital environment to aid in understanding the various risks and challenges involved in the digital environment, with examples of changing business and consumer scenario case studies as a result of Digital Transformation.
Navigating the Digital Landscape: Understanding Customer Behaviour in the Online World
by Nripendra Singh Pooja Kansra S. L. GuptaRapid digitalisation and social media use has led to the evolution of customer behaviour and for any business it has become imperative to understand customer behaviour in the digital world – the chapter authors in Navigating the Digital Landscape explore a wide range of topics to help the reader harness the positive aspects of digital commerce and mitigate risks. The chapters look at artificial Intelligence and augmented reality, trend setting and the impact of social media, the effect of the COVID-19 pandemic on various sectors, and much more. Readers will learn service quality, peer pressure, online reviewers’ effect in the digital environment to aid in understanding the various risks and challenges involved in the digital environment, with examples of changing business and consumer scenario case studies as a result of Digital Transformation.
Breaking the Rainbow Ceiling: How LGBTQ+ people can thrive and succeed at work
by Layla McCayA compelling look at the challenges facing LGBTQ+ professionals as they navigate their careers – with advice from many senior figures who have smashed their own rainbow ceilings.There are currently only four LGBTQ+ CEOs across all Fortune 500 and FTSE 100 companies who are out at work, and just 0.8% of Fortune 500 board positions are filled by LGBTQ+ people. This deficit, occurring across sectors and around the world, reveals a diversity gap playing out in today's workplace: LGBTQ+ people are less likely to reach the top jobs. But what is holding LGBTQ+ people back at work – and what can be done?Breaking the Rainbow Ceiling explores the hidden differences that cause LGBTQ+ people to be underrepresented at the most senior levels of professional life. Combining data with personal insights from over 40 prominent LGBTQ+ trailblazers, from CEOs to Ambassadors, Layla McCay reveals the challenges that LGBTQ+ people commonly encounter as they find their way in work environments, and provides the practical strategies that can help empower LGBTQ+ people to reach their full professional potential.The book explores how everyone – from boards, CEOs, managers, HR professionals and colleagues, through to LGBTQ+ people navigating their own career paths – can recognize and address the barriers, achieve their career goals, and build a more inclusive workplace where everyone can thrive and succeed.
Breaking the Rainbow Ceiling: How LGBTQ+ people can thrive and succeed at work
by Layla McCayA compelling look at the challenges facing LGBTQ+ professionals as they navigate their careers – with advice from many senior figures who have smashed their own rainbow ceilings.There are currently only four LGBTQ+ CEOs across all Fortune 500 and FTSE 100 companies who are out at work, and just 0.8% of Fortune 500 board positions are filled by LGBTQ+ people. This deficit, occurring across sectors and around the world, reveals a diversity gap playing out in today's workplace: LGBTQ+ people are less likely to reach the top jobs. But what is holding LGBTQ+ people back at work – and what can be done?Breaking the Rainbow Ceiling explores the hidden differences that cause LGBTQ+ people to be underrepresented at the most senior levels of professional life. Combining data with personal insights from over 40 prominent LGBTQ+ trailblazers, from CEOs to Ambassadors, Layla McCay reveals the challenges that LGBTQ+ people commonly encounter as they find their way in work environments, and provides the practical strategies that can help empower LGBTQ+ people to reach their full professional potential.The book explores how everyone – from boards, CEOs, managers, HR professionals and colleagues, through to LGBTQ+ people navigating their own career paths – can recognize and address the barriers, achieve their career goals, and build a more inclusive workplace where everyone can thrive and succeed.
The Politics of Intersectional Practice: Representation, Coalition and Solidarity in UK NGOs
by Ashlee ChristoffersenIt is increasingly recognized that, to achieve social justice, policies and organizations need to apply an intersectional approach, rather than addressing inequalities separately. However, intersectionality is a challenging theory to apply, as policy makers and practitioners often navigate the confines of divided policy areas. This book examines the use of intersectionality in UK policy and practice, with a specific focus on NGOs, outlining five distinct interpretations of intersectional practice and their implications. Drawing from extensive fieldwork with a diverse range of equality organizations, this book offers invaluable insights into how policy and practice can be organized in more (and less) intersectional ways.