Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century
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- Synopsis
- It's not just the technology, the people, or the customers. It's all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business's customer relationship strategy. Call Center Savvy is an exploration of how the call center works, and how it fits into the big picture. What the f
- Copyright:
- 1999
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 208 Pages
- ISBN-13:
- 9781482294576
- Related ISBNs:
- 9780080948805, 9780429082801, 9781578200504, 9781578200504, 9781138412378, 9781138412378
- Publisher:
- CRC Press
- Date of Addition:
- 06/21/20
- Copyrighted By:
- N/A
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Computers and Internet, Technology, Communication
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
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- by Keith Dawson
- in Nonfiction
- in Computers and Internet
- in Technology
- in Communication