Serviceology for Services: 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings (1st ed. 2020) (Communications in Computer and Information Science #1189)
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- Synopsis
- This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
- Copyright:
- 2020
Book Details
- Book Quality:
- Publisher Quality
- ISBN-13:
- 9789811531187
- Related ISBNs:
- 9789811531170
- Publisher:
- Springer Singapore, Singapore
- Date of Addition:
- 04/11/20
- Copyrighted By:
- Springer Nature Singapore Pte Ltd.
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Computers and Internet, Business and Finance, Technology
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
- Edited by:
- Takeshi Takenaka
- Edited by:
- Spring Han
- Edited by:
- Chieko Minami
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- by Takeshi Takenaka
- by Spring Han
- by Chieko Minami
- in Nonfiction
- in Computers and Internet
- in Business and Finance
- in Technology