Labor in the Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights (Advances in Hospitality and Tourism)

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Synopsis
An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations
Copyright:
2018

Book Details

Book Quality:
Publisher Quality
Book Size:
522 Pages
ISBN-13:
9780429877605
Related ISBNs:
9780429465093, 9781771887311, 9781771887311
Publisher:
Apple Academic Press
Date of Addition:
Copyrighted By:
N/A
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Science, Travel, Business and Finance, Sociology
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.
Edited by:
Asmaa M. Marzouk

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