Privacy Information

Is RNIB Bookshare GDPR compliant?

Yes we are GDPR compliant. 

What data do we collect?

For staff (Primary Contact and sponsors):

  • First Name
  • Last Name
  • Job role
  • Organisational Email
  • Organisational Address
  • City
  • Country
  • Postal Code
  • Phone

For learners (member):

We do not hold any member information centrally. Member information stored only on the organisational account and viewed by Primary Contact and Sponsor accounts.  

Where do we store data?

All personal data is currently stored in the US but in the New Year it will move to the UK. As it is stored in the US we request that you anonymise learner details and that learner information is only stored as member accounts at the educational organisation.

What safety measures are used?

Information is stored in Amazon Web Services, a with various technical safety measure provided.

How and when it will information be deleted?

It is deleted when the account is no longer active. We routinely analyse account usage and have processes in place to contact account owners and delete data if contact is not made within a suitable period of time.

What is the process for withdrawing consent? 

To opt out services users just need to contact any of our customer contact points.

RNIB Bookshare

e.bookshare@rnib.org.uk 

t. 0300 303 8313

RNIB Helpline

e.helpline@rnib.org.uk 

t. 0303 123 9999

Computer keyboard with red button marked ' data protection'