Search Help Center

All Sponsors of your Organization can access the entire account’s download history online. To save a report of your Organization’s download history:Log in to the Sponsor's UK education collection account.Select the My UK education collection link on the top right... more
The teacher in question either created an account on their own, or is already on someone else's account. You can either add them to your account using a different email, or they can call us at 650-644-3433 and request they be removed from the account they are currently... more
Organizational accounts will never expire.  If your organization has purchased book blocks, those blocks will be available until all downloads have been used.  
Unfortunately currently UK education collection does require a unique email address per account.  If the schools you work with are all within the same school district it may be best to create a single district wide account.However if you work with multiple districts,... more
All UK education collection account deletions must be requested and resolved by our Membership team, please Request Help to begin the process.  
To view your download history select the "My History" link from your task bar.Selecting the "Available" or "Downloaded" link from the status section of a book will initiate the download onto your computer.  If the status section indicates "In Progress" our servers are... more
View your personal informationGo to "My homepage"Select "My account"Select "My information"Change your personal informationIf any of your personal information needs changing please speak to teacher or support staff who has a Primary Contact or Sponsor account. They... more
Qualifying disabilities are disabilities with a physical basis that severely inhibit or prevent an individual from reading standard print. This may be a visual impairment or blindness, a severe learning disability that affects reading, or a physical ability that... more
Any staff member named as a "Sponsor" by an organization can download books for all of the students registered under the organizational account. To download a book, a staff member selects the student from the student list that the download is intended for.  All UK... more
Quicklists make it easier for Sponsors to manage the members they support. Quicklist members will also appear at the top of the list of Members from whom to choose during the download process, making it easier for Sponsors to find the right member(s). Each Sponsor can... more
If the school is within the same district and you've registered as a district, there is no need to delete the student from your roster as long as the individual is a student within your district. You can simply update the student's information on your roster online.... more
First, log in to your account and select the "my Organization" link from your Task Bar. Then select the "members" tab.You can then update members' grade levels in either of two ways:Edit a single member's grade level by selecting the member's last name and changing the... more
Sponsors can update their Members' information, including login information, grade level and educational plans, online through their UK education collection account. To update Member information:Select the Members link on the left side of the My UK education collection... more

Want to contact us? Request help or Call us: 0300 303 8313 Hours: M-F 9 am to 5 pm

RNIB Bookshare, Royal National Institute of Blind People
Midgate House - Floor 1, Midgate, Peterborough, PE1 1TN