Why does Web Reader speak with a French or German accent?

Unfortunately we are currently experiencing a bug with our Web Reader extension on Google Chromebooks that is making our books read with a German or French Text to Speech voice. We have determined that the bug is an issue with the Chromebook’s operating system itself. 

To resolve this issue: 

1. Go to the Chrome Web Store and install "Chrome OS US English Female HQ." 


2. Close all Chrome windows, "Sign out" from the Chromebook, and sign back in. 

The second step makes the Chromebook "forget" about the other voices and only use the US English Female web store voice, which works with word highlighting. 

The Web Reader is also fully functional on all Windows PCs and Macs. 

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Want to contact us? Request help or Call us: 0300 303 8313 Hours: M-F 9 am to 5 pm

RNIB Bookshare, Royal National Institute of Blind People
Midgate House - Floor 1, Midgate, Peterborough, PE1 1TN