I keep getting an incorrect username or password message when I try to log in. What is wrong?

Before entering your password, press the backspace key repeatedly until you are sure the field is blank.

Please note that our passwords are case sensitive. If you continue receiving this error, please reset your password through our Forgot Password process.

Want to contact us? Request help or Call us: 0300 303 8313 Hours: M-F 9 am to 5 pm

RNIB Bookshare, Royal National Institute of Blind People
Midgate House - Floor 1, Midgate, Peterborough, PE1 1TN