How do I set a user name and password for my learner (Member)?

As a member of staff (Primary Contact or Sponsor), to set a user name and password for your Learner you'll first need to ensure that you have created your learner (Member) account.  

Once on the Members list:

  1. Select the last name of the learner.
  2. Enter a user name for the learner to log in with.
  3. Enter a password for the learner (NOTE: Passwords must be 8 characters long, contain at least one letter and one number, and are case sensitive.)
  4. Select "Save."

Want to contact us? Request help or Call us: 0300 303 8313 Hours: M-F 9 am to 5 pm

RNIB Bookshare, Royal National Institute of Blind People
Midgate House - Floor 1, Midgate, Peterborough, PE1 1TN