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Supply Chain Management of Tourism Towards Sustainability (SpringerBriefs in Environmental Science)
by Kullapa Soratana Amy E. Landis Fu Jing Hidetsugu SutoThis book discusses applied life cycle and supply chain management approaches for the sustainable development of tourism in Asian countries. The book describes the current state of the tourism industry in Asia from a perspective of sustainability, and analyzes the trade-offs between the three pillars of sustainability (environment, society, economy) as they pertain to the implementation of sustainable tourism. In 5 chapters, this book offers guidance for students, researchers and corporations interested in applying sustainability in tourism related activities.Chapter 1 introduces readers to the life cycle and supply chain approaches to driving sustainable development in tourism, and discusses the need for these strategies in the face of current issues with the tourism industry in Asia. Chapter 2 provides more details on the role of life cycle approaches in the sustainable development of tourism, including proper practices and implications. Chapter 3 presents how knowledge and best practices among stakeholders in the tourism sector can be shared. Chapter 4 discusses how promoting sustainable tourism can improve tourists' experience, and chapter 5 concludes the book by addressing how life cycle and supply chain approaches can be used together for tourism enterprises.
The Sustainable Chef: The Environment in Culinary Arts, Restaurants, and Hospitality
by Stefan Gössling C. Michael HallThis book provides the first systematic and accessible text for students of hospitality and the culinary arts that directly addresses how more sustainable restaurants and commercial food services can be achieved. Food systems receive growing attention because they link various sustainability dimensions. Restaurants are at the heart of these developments, and their decisions to purchase regional foods, or to prepare menus that are healthier and less environmentally problematic, have great influence on food production processes. This book is systematically designed around understanding the inputs and outputs of the commercial kitchen as well as what happens in the restaurant from the perspective of operators, staff and the consumer. The book considers different management approaches and further looks at the role of restaurants, chefs and staff in the wider community and the positive contributions that commercial kitchens can make to promoting sustainable food ways. Case studies from all over the world illustrate the tools and techniques helping to meet environmental and economic bottom lines. This will be essential reading for all students of hospitality and the culinary arts.
The Sustainable Chef: The Environment in Culinary Arts, Restaurants, and Hospitality
by Stefan Gössling C. Michael HallThis book provides the first systematic and accessible text for students of hospitality and the culinary arts that directly addresses how more sustainable restaurants and commercial food services can be achieved. Food systems receive growing attention because they link various sustainability dimensions. Restaurants are at the heart of these developments, and their decisions to purchase regional foods, or to prepare menus that are healthier and less environmentally problematic, have great influence on food production processes. This book is systematically designed around understanding the inputs and outputs of the commercial kitchen as well as what happens in the restaurant from the perspective of operators, staff and the consumer. The book considers different management approaches and further looks at the role of restaurants, chefs and staff in the wider community and the positive contributions that commercial kitchens can make to promoting sustainable food ways. Case studies from all over the world illustrate the tools and techniques helping to meet environmental and economic bottom lines. This will be essential reading for all students of hospitality and the culinary arts.
Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology (Advanced Series in Management #24)
by Huub Ruël Angelique LombartsSustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology will generate international debate in the research and practice of hospitality management. It considers how the sector can and should innovate to respond to challenges such as talent scarcity, the growing ecological footprint, and technological developments. Volume 24 of Advanced Series in Management explores topics at the very heart of hospitality, by looking at meaningful encounters: positive, welcoming, genuinely service-oriented interactions between humans, and the role of technology in creating or improving these encounters. Human talent is essential to excellent service delivery and guest experience provision. It is also essential in the design and monitoring of technology-enabled guest or customer experience. Technology may be the service facilitator or it may be an experience enhancer. In today’s globalizing platform economy, hospitality services are established most dominantly via technology-enabled platforms or networks. At the human interaction level, technology can deliver, support or intensify the hospitality experience. This volume is essential for researchers and students interested in the hospitality sector and the role of technology in creating a sustainable hospitality sector.
Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology (Advanced Series in Management #24)
by Huub Ruel, Angelique LombartsSustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology will generate international debate in the research and practice of hospitality management. It considers how the sector can and should innovate to respond to challenges such as talent scarcity, the growing ecological footprint, and technological developments. Volume 24 of Advanced Series in Management explores topics at the very heart of hospitality, by looking at meaningful encounters: positive, welcoming, genuinely service-oriented interactions between humans, and the role of technology in creating or improving these encounters. Human talent is essential to excellent service delivery and guest experience provision. It is also essential in the design and monitoring of technology-enabled guest or customer experience. Technology may be the service facilitator or it may be an experience enhancer. In today’s globalizing platform economy, hospitality services are established most dominantly via technology-enabled platforms or networks. At the human interaction level, technology can deliver, support or intensify the hospitality experience. This volume is essential for researchers and students interested in the hospitality sector and the role of technology in creating a sustainable hospitality sector.
Sustainable Tourism Contracts
by Sara LandiniThis book addresses the various sustainability issues that the tourism industry has faced over time like the trend from over-tourism to under-tourism or from tourism in increasingly distant destinations to a new local tourism with new needs. It also highlights how contracts, both between businesses and those with consumers, can represent tools for the financial, ecological and social sustainability of the tourism industry.
Sustainable Transport and Tourism Destinations (Transport and Sustainability #13)
by Luca ZampariniTransport allows tourists to move from their origins to their destinations and within destinations. The increase in tourism, and in connected mobility, has raised sustainability issues in terms of ecological protection and the economic efficiency of competing destinations. This book examines the links between transport, tourism, and sustainability by means of a series of large case studies covering several countries. Themes, frameworks and proposed policies are discussed throughout the book. The concluding chapter of the book takes an explicitly comparative approach and highlights the new contributions that emerge from the case study chapters for both scholars and practitioners. The Transport and Sustainability series addresses the important nexus between transport and sustainability. It contains volumes dealing with a wide range of issues relating to transport, its impact in economic, social and environmental spheres, and its interaction with other policy sectors. Editors and authors take a wide range of approaches - some volumes are general and some specific in nature, and analyses are advanced from a host of different disciplinary backgrounds and perspectives – but the defining feature is that each contribution is grounded in a firm appreciation of how its contents relate to the broader imperatives associated with transport and sustainability.
Sustainable Transport and Tourism Destinations (Transport and Sustainability #13)
by Luca ZampariniTransport allows tourists to move from their origins to their destinations and within destinations. The increase in tourism, and in connected mobility, has raised sustainability issues in terms of ecological protection and the economic efficiency of competing destinations. This book examines the links between transport, tourism, and sustainability by means of a series of large case studies covering several countries. Themes, frameworks and proposed policies are discussed throughout the book. The concluding chapter of the book takes an explicitly comparative approach and highlights the new contributions that emerge from the case study chapters for both scholars and practitioners. The Transport and Sustainability series addresses the important nexus between transport and sustainability. It contains volumes dealing with a wide range of issues relating to transport, its impact in economic, social and environmental spheres, and its interaction with other policy sectors. Editors and authors take a wide range of approaches - some volumes are general and some specific in nature, and analyses are advanced from a host of different disciplinary backgrounds and perspectives – but the defining feature is that each contribution is grounded in a firm appreciation of how its contents relate to the broader imperatives associated with transport and sustainability.
The Sweetness of Doing Nothing: Living Life The Italian Way With Dolce Far Niente
by Sophie MinchilliIt’s time to embrace the Italian way of life…
The Swiss Family Robinson (HarperCollins Children’s Classics)
by Johann David WyssThis beautiful HarperCollins Children’s Classics edition of Johann David Wyss’s The Swiss Family Robinson is the perfect addition to any bookshelf.
Take the Slow Road: Inspirational Journeys Round France by Camper Van and Motorhome
by Martin DoreyForget hurrying. Forget putting your foot down and racing through sweeping bends. Forget the understeer (whatever that is). Forget the blur of a life lived too fast. This is a look at taking life slowly. It's about taking the time to enjoy journeys and places for their own sake. It's about stopping and putting the kettle on. Stopping to take a picture. Stopping to enjoy stopping.How are you going to do it? In a camper van or a motorhome, of course.In this book we define the best driving routes around France for camper vans and motorhomes. We show you the coolest places to stay, what to see, what to do and explain why it's special. We meander around France on the most breathtaking roads, chugging up mountain passes and pootling along the coast. We show you stuff that's fun, often free. We include the best drives for different kinds of drivers; for walkers, wine-quaffers, climbers and skiers. We include the steepest, the bendiest, the most picturesque and most interesting. And you don't even have to own a camper van or motorhome – we'll tell you the many places you can rent one to take you on the journey.All of this is interspersed with beautiful photos, handy maps and quirky travel writing from the king of camper vans and motorhomes, Martin Dorey. So if all you want to do is flick through it on a cold day and plan your next outing, you'll be transported (albeit slowly) to vineyards, beaches, mountains and highways that make you want to turn the key and go, go, go!
Talent Management Innovations in the International Hospitality Industry (Talent Management)
by Stefan Jooss, Ralf Burbach, Huub RuëlThe hospitality industry relies on the sourcing and development of talent to deliver excellent customer experiences and interactions in a 24/7 environment. Talent Management Innovations in the International Hospitality Industry explores both research and practical perspectives on contemporary talent management, presenting a diverse range of stakeholder views in a variety of international hospitality settings. This collection circumnavigates a wide range of subjects within the talent management field, including employer branding, creative talent, talent pools, and mentoring initiatives, along with a focus on talent identification, development, and retention. The new insights aid academics and professionals in gaining a greater understanding of the multifaceted nature of talent management in this people-centric industry and offers a comprehensive set of evidence-based research and practical examples of talent management innovation in the international hospitality industry.
Talent Management Innovations in the International Hospitality Industry (Talent Management)
by Stefan Jooss Ralf Burbach Huub RuëlThe hospitality industry relies on the sourcing and development of talent to deliver excellent customer experiences and interactions in a 24/7 environment. Talent Management Innovations in the International Hospitality Industry explores both research and practical perspectives on contemporary talent management, presenting a diverse range of stakeholder views in a variety of international hospitality settings. This collection circumnavigates a wide range of subjects within the talent management field, including employer branding, creative talent, talent pools, and mentoring initiatives, along with a focus on talent identification, development, and retention. The new insights aid academics and professionals in gaining a greater understanding of the multifaceted nature of talent management in this people-centric industry and offers a comprehensive set of evidence-based research and practical examples of talent management innovation in the international hospitality industry.
Tales from the Big Trails: A forty-year quest to walk the iconic long-distance trails of England, Scotland and Wales
by Martyn Howe‘I am already planning the next adventure. The wanderlust that infected me has no cure.’It all started in Fishguard in the mid-1970s when, aged fifteen, Martyn Howe and a friend set off on the Pembrokeshire Coast Path armed with big rucksacks, borrowed boots, a Primus stove and a pint of paraffin, and a thirst for adventure. After repeating the route almost thirty years later, Martyn was inspired to walk every National Trail in England and Wales, plus the four Long-Distance Routes (now among the Great Trails) in Scotland. His 3,000-mile journey included treks along the South West Coast Path, the Pennine Way, the Cotswold Way and the West Highland Way. He finally achieved his ambition in 2016 when he arrived in Cromer in Norfolk, only to set a new goal of walking the England and Wales Coast Paths and the Scottish National Trail.In Tales from the Big Trails, Martyn vividly describes the diverse landscapes, wildlife, culture and heritage he encounters around the British Isles, and the physical and mental health benefits he derives from walking. He also celebrates the people who enrich his travels, including fellow long-distance hikers, tourists discovering Britain’s charm, farmers working the land, and the friendly and eccentric owners of hostels, campsites and B&Bs.And when he is asked ‘Why do you do it?’, the answer is as simple as placing one foot in front of the other: ‘It makes me happy.’
Tales from the Tillerman: A Life-long Love Affair with Britain's Waterways
by Steve Haywood'Haywood imprints his inimitable humour on his descriptions of the people and places he meets along the way.' – BBC Countryfile magazine'He conjures up a picture of a different world, filled with interesting and eccentric people. A cross-section of the best of middle England, in fact.' – The Oxford TimesSteve Haywood has been cruising the inland waterways for fifty years, and has amassed a following of readers keen to hear about his travelling tales on Britain's beautiful canals and rivers. His previously published books – Narrowboat Dreams, One Man and a Narrowboat, Too Narrow to Swing a Cat and Narrowboat Nomads – have all been hugely enjoyed by those with a desire for a narrowboat narrative told in Steve's witty, charming style.Tales from the Tillerman is Steve's next title and is both his tribute to Britain's canals, rivers and countryside and a celebration of Britishness in all its eccentric glory. Unlike Steve's previous titles, which have each focussed on one particular journey that Steve has taken, Tales from the Tillerman is casting the net wider and drawing from his full fifty years of experience, recounting the many hair-raising escapades he's had up and down the country and reflecting on how the country and the cruising landscape has changed in those fifty years.Anecdotes and light-hearted rants aplenty, mixed with some tall tales and a smattering of the nostalgic, in Tales from the Tillerman you'll be thoroughly entertained as a middle-aged man (oh, go on then, an old one) reflects on his long love affair with boats and waterways, contemplating their importance to his life and how they've changed it.
Tarkari: Vegetarian and Vegan Indian Dishes with Heart and Soul
by Rohit Ghai'Rohit is respectful of the traditions of Indian cooking, yet unafraid of innovation and refinement.' - Pierre KoffmannWith food inspired by India's incredibly rich and varied food scene, Rohit Ghai has gained a reputation for colourful, flavour-rich curries that showcase both classic and lesser-known Indian flavours. Tarkari, meaning 'vegetable' in Urdu, is Rohit's first book and similarly celebrates this diverse heritage - but on a more personal, homely note.Packed with innovative vegetarian and vegan dishes, it pays homage to the food his parents ate. From creative starters like Malabar Cauliflower, to big, bold curries such as Jackfruit Masala and Lotus Root Kofta, as well as breads, rice, dips and pickles, it includes everything you need to cook truly spectacular Indian vegetarian and vegan meals at home.'Rohit Ghai's backstory is the stuff of culinary legend.' GQ'Faultless cooking that has immediately propelled it into London's very top tier for nouvelle cuisine.' Harden's London Restaurant Guide on Kutir
Technology Application in the Tourism and Hospitality Industry of Bangladesh
by Azizul HassanThe tourism and hospitality industry of Bangladesh as a South Asian country has potential. Sustainable development of this industry in this country is on the move. Still, there are some hindrances which appear to be stymieing this industry’s overall development potential. Overcoming such hindrances can be partly enabled by applying digital innovation and introducing more Internet based platforms in the country’s tourism and hospitality industry. The country is believed to have emphasized innovative technology application in this industry, but technology applications in this industry in Bangladesh have so far attracted very few researchers, resulting in insufficient contributions and very limited knowledge.This book, therefore, can make a significant contribution towards the very limited knowledge in this identified research area. On the specific ground of technology application in the tourism and hospitality industry, the book covers concepts and context, the present scenario, product and service offers, and an analysis of the roles of public and private institutions. On related issues, the book also covers social media, networking and connectivity; sustainability practices and climate change effects; tourist experiences; developments; and challenges, suggestions, and future research directions. The book is expected to appeal to general readers, as well as researchers with an interest in technology applications in the tourism and hospitality industry. This book is also an essential read for the relevant policy planners and industry professionals.
The Therapist: A taut and chilling domestic thriller with a double twist that will leave you reeling.
by Helene FloodFrom the mind of a psychologist comes a taut and chilling domestic thriller with a double twist that will leave you reeling. **One of Cosmopolitan's 13 of the best books to read this summer 2021**"Dark, absorbing and richly complex. Helene Flood is a wonderful storyteller and The Therapist kept me guessing till the final, devilish twists" Chris Whitaker At first it's the lie that hurts.A voicemail from her husband tells Sara he's arrived at the holiday cabin. Then a call from his friend confirms he never did. She tries to carry on as normal, teasing out her clients' deepest fears, but as the hours stretch out, her own begin to surface. And when the police finally take an interest, they want to know why Sara deleted that voicemail.To get to the root of Sigurd's disappearance, Sara must question everything she knows about her relationship.Could the truth about what happened be inside her head?Translated from the Norwegian by Alison McCullough
The Third Pole: My Everest climb to find the truth about Mallory and Irvine
by Mark SynnottVeteran climber Mark Synnott never planned on climbing Mount Everest, but a hundred-year mystery lured him into an expedition--and an awesome history of passionate adventure, chilling tragedy, and human aspiration unfolded.On June 8, 1924, George Mallory and "Sandy" Irvine set out to stand on the roof of the world, where no one had stood before. They were last seen eight hundred feet shy of Everest's summit. A century later, we still don't know whether they achieved their goal, decades before Sir Edmund Hillary and Tensing Norgay did, in 1953. Irvine carried a Kodak camera with him to record their attempt, but it, along with his body, had never been found. Did Mallory and Irvine reach the summit and take a photograph before they fell to their deaths?Mark Synnott made his own ascent up the infamous North Face along with a filmmaker using drone technology higher than any had previously flown. His goal: to find Irvine's body and the camera he carried that might have held a summit photo on its still-viable film. Synnott's quest led him from oxygen-deprivation training to archives and museums in England, to Kathmandu, the Tibetan High Plateau, and up the North Face into a storm during a season described as the one that broke Everest. An awful traffic jam of climbers at the very summit resulted in tragic deaths. Sherpas revolted. Chinese government agents turned adversarial. An Indian woman crawled her way to safety and survival. Synnott himself went off the safety rope--if he had slipped, no one would have been able to save him--desperate to solve the mystery.A magnificent story a la The Lost City of Z, The Third Pole conveys the miracle of a mountain the world wants to own, and the first explorers who may have done so.
To Cook a Bear: A Novel
by Mikael NiemiThe legendary Læstadius becomes a kind of Sherlock Holmes in this exceptional historical crime novel.It is 1852, and in Sweden's far north, deep in the Arctic Circle, charismatic preacher and Revivalist Lars Levi Læstadius impassions a poverty-stricken congregation with visions of salvation. But local leaders have reason to resist a shift to temperance over alcohol.Jussi, the young Sami boy Læstadius has rescued from destitution and abuse, becomes the preacher's faithful disciple on long botanical treks to explore the flora and fauna. Læstadius also teaches him to read and write - and to love and fear God. When a milkmaid goes missing deep in the forest, the locals suspect a predatory bear is at large. A second girl is attacked, and the sheriff is quick to offer a reward for the bear's capture. Using early forensics and daguerreotype, Læstadius and Jussi find clues that point to a far worse killer on the loose, even as they are unaware of the evil closing in around them. To Cook a Bear explores how communities turn inwards, how superstition can turn to violence, and how the power of language can be transformative in a richly fascinating mystery."Superb suspense . . . Simply a great literary experience!" V.G. (Sweden) "A masterpiece of narrative" La Vanguardia (Spain)"A philosophical novel, a crime novel, a historical novel and a coming-of-age story complement one another" La Stampa (Italy)"One is transported into a strange time and a fascinating world that is both beautiful and brutal" Politiken (Denmark)"Formidable delivery . . . Unlike anything else you have read . . . An incredible novel" AdresseavisenTranslated from the Swedish by Deborah Bragan-Turner
To the Greatest Heights: One woman's inspiring journey to the top of Everest and beyond
by Vanessa O'Brien'What a wonderful, honest, refreshing book, full of free-spirited adventure, humour and profound thoughts to provide inspiration to anyone who simply dreams of getting out and doing their own thing' SIR CHRIS BONINGTON'Ernest Shackleton listed those qualities an explorer should possess over a century ago: optimism, patience, idealism with imagination, and courage. Vanessa's qualities are truly akin to these' ALEXANDRA SHACKLETONWhen Vanessa O'Brien was made redundant in 2008 as part of the recession, she moved to Hong Kong with her husband for his career and resigned herself to being 'just the wife'. There she was, aged 46, bored, uninspired, unemployed. Was this going to be how she was going to live the rest of her life?One night in the infamous Kee Club, over shots of tequila, a friend suggested O'Brien climb Everest, and that was the start of an epic journey she never looked back from as she climbed Everest, K2 and many other mountains. This is her inspirational story. As O'Brien says, she couldn't explain to her readers how she got to the top of K2 at the age of 52 without being honest about what came before. In To the Greatest Heights, she reveals the trials and tribulations of her difficult childhood, and the result is a life-affirming book that shows how she achieved these climbs in spite of and because of her past. To read To the Greatest Heights is to know that there is a path to overcoming the worst of what happens to us, a path that helps us reach the summit of our lives too, whatever our age.
Touring China: A History of Travel Culture, 1912–1949 (Histories and Cultures of Tourism)
by Yajun MoIn Touring China, Yajun Mo explores how early twentieth century Chinese sightseers described the destinations that they visited, and how their travel accounts gave Chinese readers a means to imagine their vast country.The roots of China's tourism market stretch back over a hundred years, when railroad and steamship networks expanded into the coastal regions. Tourism-related businesses and publications flourished in urban centers while scientific exploration, investigative journalism, and wartime travel propelled many Chinese from the eastern seaboard to its peripheries. Mo considers not only accounts of overseas travel and voyages across borderlands, but also trips within China. On the one hand, via travel and travel writing, the unity of China's coastal regions, inland provinces, and western frontiers was experienced and reinforced. On the other, travel literature revealed a persistent tension between the aspiration for national unity and the anxiety that China might fall apart. Touring China tells a fascinating story about the physical and intellectual routes people took on various journeys, against the backdrop of the transition from Chinese empire to nation-state.
Tourism and Regional Science: New Roads (New Frontiers in Regional Science: Asian Perspectives #53)
by Soushi Suzuki Karima Kourtit Peter NijkampThis book provides new roads, perspectives, and a synthesis for tourism and regional science research. Tourism has become one of the most dynamic sectors in the economy and has exhibited a structurally growing importance over the past decades. In many countries the economic significance of tourism now exceeds that of traditionally strong sectors like agriculture or transportation.It is noteworthy that in recent times, tourism research has gained great momentum from the perspective of: the leisure society; the psychological tension between hard work and a more relaxed lifestyle; and the productivity-enhancing or productivity-diminishing effects of leisure, recreation, and tourism. An abundance of new literature in the field of tourism management can also be found, for instance, in the areas of hospitality management, cultural events management, destination competitiveness policy and marketing, and transportation and logistics strategies, while much attention is also being paid to the opportunities provided by digital technology for the tourism sector. In addition, in the light of the many negative externalities of a rapidly growing tourism sector, there is also an abundant literature on the environmental and sustainability effects of tourism.This book has the following objectives: to explore the interwoven connection between regional science and tourism research; to suggest promising pathways for innovative regional science research at the interface of tourism and space; and to demonstrate the need for a new perspective on the tourism and regional science nexus by means of empirical studies.
Tourism and Socio-Economic Transformation of Rural Area: Evidence from Poland (Perspectives on Rural Policy and Planning)
by Joanna KosmaczewskaThis book aims to fill a gap in the current literature by tracing the rural transformation process and the development of rural tourism functions in Poland over the last 30 years. It examines the socioeconomic transformation between 1989 and 2019 that resulted in the formation and development of Polish rural tourism and the various practices associated with it. This timely topic is addressed in a central and eastern European context and sparks interest in further in-depth analysis due the diversity and magnitude of the transformation processes undertaken by the Polish rural areas. Since Polish rural areas constitute as much as 30% of the total rural areas in all new European Union member states, this book adds value through an in-depth statistical analysis of the pace of socioeconomic changes in Polish rural areas. It delves into the creation and consumption of tourism services locally, as well as the impact of global trends on the development of rural tourism in Poland. This book will be of interest to economists, sociologists, political scientists and postgraduate students across eastern and central Europe who deal with rural tourism issues.
Tourism and Socio-Economic Transformation of Rural Area: Evidence from Poland (Perspectives on Rural Policy and Planning)
by Joanna Kosmaczewska Walenty PocztaThis book aims to fill a gap in the current literature by tracing the rural transformation process and the development of rural tourism functions in Poland over the last 30 years. It examines the socioeconomic transformation between 1989 and 2019 that resulted in the formation and development of Polish rural tourism and the various practices associated with it. This timely topic is addressed in a central and eastern European context and sparks interest in further in-depth analysis due the diversity and magnitude of the transformation processes undertaken by the Polish rural areas. Since Polish rural areas constitute as much as 30% of the total rural areas in all new European Union member states, this book adds value through an in-depth statistical analysis of the pace of socioeconomic changes in Polish rural areas. It delves into the creation and consumption of tourism services locally, as well as the impact of global trends on the development of rural tourism in Poland. This book will be of interest to economists, sociologists, political scientists and postgraduate students across eastern and central Europe who deal with rural tourism issues.